Design Director Jobs

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: As a Senior Software Engineer on the Sharing team, you will build the foundation that powers how millions of users capture, share, and discover content on Roblox Moments. You will work across the stack to deliver high-performance experiences, from client-side user flows to the backend systems that serve billions of contents each day. You will partner closely with product and other engineering teams to define architecture, improve reliability, and drive measurable impact on engagement and content growth. This role is ideal for engineers who thrive on building scalable, developer facing and user-facing products that blend technical depth with creative impact. You Will: Design and build engaging, high-performance content creation/sharing and consumption experiences across Roblox Moments Own projects end to end, from design and architecture to launch and iteration, driving measurable impact on user engagement and content quality. Collaborate with engineers across product, safety, and infrastructure teams to define best practices and align on scalable solutions. Identify gaps in performance, testing, and experimentation workflows, and lead improvements that make the team mo

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About Us Marketing plays a key role in extending the journalistic legacy and mission of The Times into the future. Our job is to answer the question: “Why is quality journalism worth paying for?” We create award-winning marketing that builds awareness of our brand and affinity for the breadth of our journalistic offering. Above all, we strive to be timely, straightforward and relevant in our marketing — illustrating in new and creative ways how The New York Times can enrich the lives of our readers. About The Role In an ongoing effort to create new and elevated product experiences, we’re looking for a Senior Manager, UX Writing to concept, develop and execute UX writing across The New York Times portfolio, including our core news product and Games, Cooking, Wirecutter and The Athletic. You will write crisp, clear and engaging copy for customer journeys, partnering with product, design, marketing, engineering, research and editorial teams to create experiences that grow, engage and retain subscribers. You will also manage a small team of freelance UX writers, coordinating resources, assigning projects and developing practical standards and workflows. We're looking for candidates who can balance the clarity that UX copy demands with the personality and approachability of an engaging brand. We will look to you to help create solutions that inspire and excite others, then present them effectively and enthusiastically. This is a hybrid role based

About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About this role We’re looking for a Senior Transaction Monitoring and Fraud Framework Specialist at Pleo in the first line of defence (1LoD). You’ll be the architect of our defence strategy across transaction surveillance and fraud, with a clear focus on leading innovation and embedding AI into how we detect, investigate, and prevent financial crime. This isn’t a purely reactive role. Within our Financial Crime Framework & Innovation team, you’ll run cross-functional projects that bring together Financial Crime Operations, Engineering, 2LoD, and leadership to design controls and processes that scale. You’ll translate emerging threats and regulatory expectations into practical, automated, and measurable interventions and controls — including the thoughtful use of AI tools to improve decision quality, reduce manual effort, and

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Consumer Business Services team Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business. This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Terminal helps businesses extend their online presence into the physical world. Our mission is to make it as easy for businesses to accept in-person payments as Stripe has made it to accept payments online. Terminal provides an integrated in-person payments platform spanning software, payment processing, device fleet management, and hardware. Our hardware portfolio includes Stripe-designed readers and accessories as well as devices from third-party hardware partners. Together, these products enable businesses to build reliable, differentiated in-person payment experiences across a broad range of use cases, countries, and operating environments. What you’ll do We’re looking for an experienced Product Manager to build the strategy, development, and expansion of Terminal’s hardware portfolio. This role will work across both first-party and third-party hardware, helping define the multi-year roadmap for the devices, accessories, and partner ecosystem that power Terminal. You will partner closely with hardware engineering, firmware and software engineering, design, operations, logistics, partnerships, sales, finance, legal, and regional teams. This is a highly cross-functional role for someone who can connect customer needs, technical constraints, business strategy, and execution across user experience, device capabilities, cost, quality, reliability, supply, and time to market. Responsibilities Set and execute a multi-year strategy and ro

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s the opportunity? Fin's websites, including fin.ai , are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Staff Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it. What will I be doing? As a senior technical leader, you will: Own and evolve the architecture of Fin's web platform. Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, o

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. This is not a back-office compliance role and it is not a generic sales-engineering role. You will operate as a named member of deal teams under our pod model: paired with Strategic and Enterprise Account Executives, embedded in their weekly cadences, engaged from first discovery through POC, onsite, close, and expansion. You will be the practitioner in the room that a buyer's CISO or GRC lead trusts — and the internal expert our AEs, SEs, and marketing team build around. What you’ll do as a Subject Matter Expert at Vanta: Serve as the dedicated GRC SME for a book of Strategic/Enterprise Account Executives: join discovery and qualification calls at the earliest deal stages, scope compliance programs against Vanta's platform, and support demos, POCs, workshops, and customer onsites across Compliance, Third-Party Risk Management, Risk Management, and Trust/Questionnaire Automation. Advise prospects on program architecture: multi-framework strategy, shared controls, business-unit and workspace scoping, custom frameworks, and audit sequencing. Answer field questions through our SME channels at customer-forwardable quality — including reviewing and validating AI-agent-generated answers before they reach customers. Our team runs AI-first: you'll use agents daily, act as the quality gate on their output, and (ideally) build tooling of your own. Design and deliver enablement: live sessions for GTM teams, bootcamp scenarios and mock-customer roleplay, async curriculum modules, and review of GRC marketing and SEO content. Own monthly alignment cadences with sales front-line managers; feed structured product feedback to our Product and PM

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic’s engineers are building some of the most ambitious AI systems and applications in the world. We also help engineers, architects, and technical practitioners across Anthropic, our partners, and our customers learn to build with Claude. Until now, technical instruction has largely been a shared responsibility. We are building a dedicated technical instruction function to make that learning exceptional and ensure that everyone who teaches in Anthropic’s technical programs meets a consistent, high bar. We are looking for a Technical Instructor Lead in New York to help bring that standard to life. About half of your time will be spent delivering ILT hands-on technical instruction in New York and remotely across European time zones. The other half will be spent developing other instructors, running train-the-trainer programs, and improving the quality and consistency of technical instruction across programs. You are an engineer who teaches and a teacher who makes other teachers better. You can build an agent live in front of a skeptical staff engineer, diagnose a broken lab while a room of learners waits, and adapt when a lesson is not landing. You can also watch another instructor teach for ten minutes and identify the one change that will materially improve their next session. This is not primarily an instructional design or classroom facilitation role. You should be comfortable writing code, debugging technical systems, and teaching practitioners who may know more than you do about their particular domain. You will report to the Head of Technical Training. Key responsibilities Deliver hands-on technical instruct

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. People at Brex The People team builds and sustains the culture that powers Brex. We focus on talent, growth, and the employee experience — creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It’s a team for builders, coaches, and culture-shapers. What you’ll do As an Employee Relations Business Partner, you’ll play a key role in developing manager capability while driving accountability and performance management standards company-wide. You’ll coach managers to apply performance management with consistency, deliver actionable feedback (verbal and written), and determine appropriate next steps, advancing our high-performance culture where people can perform at their best. In this role, you’ll also run investigations end-to-end, surfacing insights and themes to the People Business Partner and Legal teams and ov

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. People at Brex The People team builds and sustains the culture that powers Brex. We focus on talent, growth, and the employee experience — creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It’s a team for builders, coaches, and culture-shapers. What you’ll do As an Employee Relations Business Partner, you’ll play a key role in developing manager capability while driving accountability and performance management standards company-wide. You’ll coach managers to apply performance management with consistency, deliver actionable feedback (verbal and written), and determine appropriate next steps, advancing our high-performance culture where people can perform at their best. In this role, you’ll also run investigations end-to-end, surfacing insights and themes to the People Business Partner and Legal teams and ov

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking an experienced Staff UEFI Engineer to design, develop, and deploy UEFI-based firmware for Graphcore’s hyperscale AI server platforms. This role focuses on developing system firmware responsible for platform initialization, hardware configuration, and reliability features across large-scale data center deployments. The Team Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. The Firmware Engineering team develops the foundational firmware responsible for platform initialization, hardware configuration, and system reliability across Graphcore’s AI compute infrastructure. The team collaborates with silicon engineering, hardware design teams, BMC firmware teams, validation engineers, and platform arch

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Payments Performance (GPPT) team, which falls under the Customer Success organization, is a dedicated team of payment experts that help users optimize their payment and product setup with Stripe. The team provides direct User engagement to our most strategic Users as well as a variety of resources that support account teams (self-guided payment optimization workshops, optimization playbooks, data & insights). The Customer Success Strategy & Operations team sits at the center of how Customer Success operates at Stripe. As GPPT scales, dedicated S&O support is required to both shape the function’s day-to-day operating model—from operating forums, capacity management and metric design— to the systems and cadences that enable execution of the team's long term vision. You will lead annual planning, OKR development, and engagement-model design to ensure GPPT is positioned to deliver for users and scale effectively. This is a high-impact Business Partner and Builder role at the heart of GPPT and Customer Success. As a trusted thought partner to senior leadership, you’ll combine strategic insight, operational excellence, and hands-on execution to turn ambitious priorities into meaningful results. You’ll lead critical cross-functional initiatives and build the operating mechanisms that help teams make smarter decisions, execute with consistency, scale effectively, and deliver measurable value. Given the cross functio

JOIN OUR TEAM As a Working Student Category Management you will be supporting the Category Management team in handling the Westwing shop portfolio through new product selection and maintenance of the existing offering to secure business and meet sales targets. This position is permanent and based in Munich . WHAT YOU'LL DO Support product selection from new and existing premium and contemporary brands Analyse category performance on a weekly and monthly basis Conduct competitor research in target categories Support assortment strategies within defined categories Collaborate closely with experienced Category Managers and learn how to build a best-in-class assortment in Home & Living categories YOU COME WITH Enrolled on a Business Administration, Management, or equivalent degree programme Passion for Home & Living as well as a strong sense for products, trends, and aesthetics Strong analytical and communication skills combined with a structured working style, high motivation, and a keen curiosity for continuous learning Solid MS Office skills, especially in Excel and PowerPoint Excellent written and spoken language skills in English WHY WESTWING If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living. Here is what you can look forward to: A high-performance culture built on trust, feedback and collaboration An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone In-Office Culture: 4 office days per week (Mon–Thu) dedicated to fast decision-making, high-impact collaboration, and strong team connections Work-from-anywhere opportunities for up to 4 weeks per year - as fresh perspectives spark bold ideas 30 days of paid holiday to rest, recharge, and come back ready to create A beautiful, cen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role Our Docs Excellence team is looking for a systems-minded Technical Writer to join us in Chicago. This isn't a traditional writing role: we treat technical content as structured, living knowledge rather than static pages, and you'll operate as equal parts System Builder and Technical Curator. You'll step into an established documentation practice: existing style guidelines, a domain-based team structure, and a workflow that blends traditional technical writing with AI-assisted tooling, and you'll help evolve it further as a Knowledge Architect. As System Builder , you'll design the metadata schemas, ontology, and context rules that guide automated first-pass content generation. As Technical Curator , you'll apply exceptional editorial judgment to review, fact-check, and refine that output into precise, trustworthy, and well-structured developer documentation. What You'll Do Design and maintain metadata schemas (YAML front matter), ontology, and rules that support automated, first-pass content generation workflows. Review, edit, and fact-check auto-generated content and code snippets for technical accuracy, edge cases, and voice. Author and refine API reference guides, integration workflows, and conceptual docs in a docs-as-code environment (Git, Markdown). Partner with Product Managers, Engineers, Support, and Implementation