Detection And Response Jobs

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support Engineering (CSE) China Foundations team works together with our US partners to co-own the Community Support foundations systems, collectively empowering every step of the customer support journey. We're building the next-generation case management platform that gives a 360-degree view of every customer interaction, helping ambassadors resolve guest and host issues faster. At the same time, we're developing the centralized supervisor portal alongside agent quality systems that turn performance insights into actionable coaching signals. Our routing platform connects Airbnb customers to the right ambassador, through the right channel, at the right time. The team also provides AI-powered solutions to support TechOps around system inconsistencies and incidents to ensure high availability and reliability of critical CS flows. The Difference You Will Make: We are seeking an experienced Engineering Manager to lead the China Routing and Data Service team. In this role, you will: Ramp up on the team’s technology, product, and business goals, including hands-on work to develop a deep technical understanding. Lead, mentor, and grow a high-performing engineering team in a fast-paced environment. Foster a team culture that emphasizes product thinking, technical depth, and customer-centric problem solving. Drive and partner closely with teams across CSE to understand business cases and deliver intuitive, scalable routing and data solutions. Set clear priorities and strategic direction in collaboration with cross functional partners.. Improve team processes to strengthen coll

About the Role We’re hiring a Product Designer to support People Innovation Labs, a fast-moving engineering team embedded in the People organization focused on rethinking how we find and retain the best talent and empower everyone to do their best work. From recruiting to culture, we’re designing systems and products that give our People Team a significant edge by infusing OpenAI’s models and first-principles thinking into every aspect of our work. Our projects range from greenfield 0-1 products like OpenHouse (our internal knowledge hub) to AI-powered automations and scalable recruiting tools. We’re defining the future of work at OpenAI, creating a blueprint for how AI can supercharge productivity, culture, and innovation. In this role, you’ll be embedded with Product and Engineering to ensure our work drives measurable business outcomes. In this role you will: Contribute to the overall design and product direction for internal People products at OpenAI Design and ship high-quality products and improvements, from early concepts to high-fidelity prototypes and visuals Partner closely with engineering, product management, AI research, and design peers to define both long-term strategy and short-term tactics Engage in user research to better understand our users and refine our products Contribute to and evolve our design system Help establish our design culture and grow our team You might thrive in this role if you: Have 4+ years of experience shipping larger scale software products Have a portfolio showcasing strong UX, UI, and interaction design skills, with a high bar for quality and craft Love thinking through complex interaction design problems Possess impactful communication and storytelling skills Enjoy tackling ambiguous problems and shaping them into a clear vision Get excited about being immersed in the AI research process and defining how AI-first products should look and behave About OpenAI OpenAI is an AI research and deployment company dedicated to ensur

Role Summary: Datadog is seeking a Staff Software Engineer to help shape the future of our Bring Your Own Cloud (BYOC) Logs offering by unifying observability pipelines with log management software that customers deploy and manage in their own infrastructure. This role will focus on building and scaling systems that process, route, and store high-volume observability data within customer-managed infrastructure. You will operate as a hands-on technical leader, driving architecture, cross-team delivery, and product direction across a complex and evolving space. This is a high-impact opportunity to influence product strategy, mentor engineers, and solve deeply technical challenges at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Make customer-controlled deployments feel like a managed Datadog product: deployment, upgrades, configuration, observability, diagnostics, reliability, and secure operation across diverse customer cloud environments Build and scale high-throughput systems for log processing, routing, and transformation across distributed environments Lead cross-team initiatives, aligning engineers, product managers, and stakeholders to deliver complex, multi-team projects Design and implement software that runs reliably that customers deploy and operate within their own cloud infrastructure. Improve system performance, scalability, and cost efficiency through thoughtful trade-off analysis and capacity planning Contribute hands-on to critical code paths, debugging, and deployment challenges in customer environments Who You Are: You have significant experience building software that is installed, deployed, and operated in customer environments rather than only as a fully managed SaaS service. You have strong expertise in distributed systems,

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. Fin is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our Helpdesk brings together the tools modern support teams need to deliver fast, effective service: an omnichannel inbox, AI-powered ticketing, real-time assistance from Copilot, automation, and Fin AI Agent. We are building a single system where human and AI agents can work together seamlessly, with the context and intelligence to resolve increasingly complex customer issues. What’s the opportunity? The AI Helpdesk is a major next step in the evolution of Intercom’s core product. We are shaping an AI-first Helpdesk that helps support teams work more efficiently, resolve more conversations, and deliver consistently excellent customer experiences. This role sits in a high-impact product organisation where the product vision and technical direction are continuing to evolve. You’ll lead an engineering team working closely with Product, Design, Customer Support, and AI/ML partners to tur

Become a part of our caring community Discover a rewarding opportunity to make a meaningful difference as a Care Coach with Humana Gold Plus-Integrated in Illinois. In this vital role, you will be at the forefront of supporting members' health and wellness by conducting comprehensive assessments, identifying needs, and guiding members and their families to essential resources for optimal care. You will report to the Manager, Care Management and join a dedicated team where your expertise helps break down barriers to effective healthcare, empowers individuals to achieve their best outcomes, and strengthens our commitment to delivering compassionate, patient-centered service. Take the next step in your healthcare career and help shape positive change in the lives of those we serve. Employs a variety of strategies, approaches and techniques to manage a member's health issues telephonically. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessments, data, conversations with member, and active care planning. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. Follows established guidelines/procedures. Use your skills to make an impact Required Qualifications Bachelor's degree in a health-related field, active Illinois LPN licensure, or the ability to obtain IL LPN license. 2 or more years of case management, medical case management, care coordination, or healthcare su

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Innovation, Technology and Products - Applied AI and Data Science organization builds AI, machine learning, and analytics systems for hard semiconductor engineering problems. We work directly with product engineering, reliability, test, manufacturing, and systems teams. Our engineers pair semiconductor domain knowledge with modern ML engineering, cloud platforms, and agentic AI. Everything we build is meant to run in production, not stop at a prototype. We are looking for a Lead Engineer, Applied AI and Agentic Systems. You will own the architecture and drive delivery of AI systems that engineers rely on every day. Problems will reach you vague. You will turn them into designs, plans, and working software. You bring depth in machine learning plus real strength in software engineering, cloud deployment, and agentic AI. You set direction, review designs, question assumptions, and grow the engineers around you. When a problem gets genuinely hard, you dig into the code alongside the team. If that sounds like your kind of work, we would like to meet you! Responsibilities: Set the architecture and technical direction for our applied AI, ML, and agentic AI work. Design systems end to end: data pipelines, features, model development, evaluation, inference services, and monitoring. Build the models engineers act on — prediction, diagnosis, optimization, and decision support for semiconductor applications. Ship agentic AI for engineering analysis, knowledge retri

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Designated Services Engineer is the primary technical point of contact for designated Lifecycle Service accounts and owns case progress through the full lifecycle. The role provides tailored, customer-specific support including technical case management, incident review, log analysis, ongoing case tracking, and stakeholder coordination to drive efficient resolution of reactive issues. The DSE maintains oversight of the account, including work handled by pooled DSE support where needed, and keeps a regular customer engagement cadence. WHAT YOU'LL DO Own the majority of support activity and case progress for assigned accounts from open through resolution. Proactively monitor case progress and risks, review and prioritise open cases daily, and maintain timely follow-up on pending actions, dependencies and customer commitments. Coordinate across support, engineering, escalation teams and account teams while maintaining end-to-end technical ownership. Provide clear and consistent communication on status, next steps and technical direction for both customers and internal stakeholders. Author and coordinate incident reports and Root Cause Analyses when required, including technical analysis, root cause and remediation actions. Maintain full visibility of open and outstanding cases across the account and drive progression in line with impact and priority. Support regular customer engagement cadence and contribute case

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Software Architect, AI Applications As an Architect in Gong's AI Applications group, you will lead the architecture and technical direction of the Revenue Harness , the agentic framework that powers an AI teammate for every revenue professional. The assistant understands a user's deals, customers, and pipeline. It can reason, plan, and act on the user's behalf, grounded in the richest revenue data in the world. This is a hands-on role with broad influence. You will embed with teams where needed, guide design decisions, and help build scalable, extensible agentic systems on state-of-the-art AI technology. What You'll Build Agentic Core: Agent orchestration, planning and reasoning loops, multi-step execution, and multi-agent coordination for long-running revenue workflows. Tools & Integrations: A secure, extensible tool ecosystem, including MCP-base

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role As a Senior Backend Engineer, you will design, implement, and evolve product capabilities while solving high-scope backend problems and influencing the technical and product direction of our teams. You will move beyond "assigned work" to actively improve the quality, reliability, and performance of our systems. You will work across product, frontend, infrastructure, data, and security boundaries, making sound architectural trade-offs, communicating complex ideas clearly in an asynchronous environment, and helping define the standards for a high-scale, global product. Why you’ll love this role High Impact: You aren'

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role As a Senior Backend Engineer, you will design, implement, and evolve product capabilities while solving high-scope backend problems and influencing the technical and product direction of our teams. You will move beyond "assigned work" to actively improve the quality, reliability, and performance of our systems. You will work across product, frontend, infrastructure, data, and security boundaries, making sound architectural trade-offs, communicating complex ideas clearly in an asynchronous environment, and helping define the standards for a high-scale, global product. Why you’ll love this role High Impact: You aren'

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. As a Senior Backend Engineer on Tenant Controls , you'll design, implement, and evolve backend capabilities for a global platform that millions use. You'll solve problems of high scope and complexity, influence technical and product direction, and improve system quality, reliability, and performance beyond assigned feature work. Working across product, frontend, infrastructure, data, and security, you'll make pragmatic architectural trade-offs and partner with product managers and design

Omada Health is on a mission to bend the curve of chronic disease. Job Overview: We are hiring a Staff Software Engineer to help expand Omada’s footprint in cardiometabolic care and physical activity. This is early-stage, high-ownership work: you’ll shape how we build new member- and care team-facing experiences in this space and set the technical foundation for where we take it next. You’ll operate primarily in the backend while bringing the adaptability to work across the stack when the problem calls for it. You should be comfortable learning new systems quickly, using modern engineering and AI-assisted tools thoughtfully, and making pragmatic technical choices in ambiguous spaces. You’ll own architecture end to end, set the quality bar, and help other engineers make better technical decisions while turning complex product opportunities into shipped, reliable systems. About you: You work with empathy for your coworkers, stakeholders and users. You are excited to work cross-functionally with a variety of people and ideas. You work directly with stakeholders to design solutions and drive the technical decisions for delivery. You proactively keep up with technology trends and can assess technical trade-offs between solutions across service boundaries. You care about writing quality software and recognize that there are often many right answers. You are excited about the challenge of learning new technologies and context. Above all, you are enthusiastic about providing the best possible care for our members. What you’ll be doing: Partner with product, clinical, and cross-functional teams to turn vision into shipped product. Own architecture and technical direction end to end for new member- and care team-facing experiences. Apply broad technical judgment across languages, frameworks, and systems, using modern engineering and AI-assisted tools to quickly build context, evaluate tradeoffs, and guide delivery. Set the quality bar: clean,

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. About KYC Africa KYC Africa, formerly DocFox, joined nCino in 2024. It's a standalone compliance platform that helps accountable institutions across South Africa onboard clients and meet their FICA obligations, from identity verification to financial crime screening. It's a focused local business with the backing of a global banking software company. The Opportunity We're appointing the platform's first dedicated local leader: a Director, Product & Technology who owns what the product becomes, how it's built and how it goes to market. Until now, KYC Africa's product and technology have been overseen by leaders who also carried other platforms. This role changes that. You set the product vision and technology direction as one plan and lead the team that delivers it. Reporting to our Director Product Solutions – Africa, you lead a Product Manager and an Engineering Manager, with 14 engineers behind them. You also sit on the KYC Africa leadership team alongside our commercial and operations leads. You'll spend time with customers and in the market, bringing the South African view into every product decision. It's real ownership, with a global network to learn from and grow with. What You'll Do Own the product vision, roadmap and prioritisation, balancing regulatory obligation, customer demand, platform health and cost Lead go-to-market end to end, partnering with sales, operations and marketing on segmentation, positioning, pricing and packaging Run market and customer discovery to understand where clients' compliance obligations are heading, and track adoption, retention and customer confidence Define the technology direction in line with nCino's platform and AI direction, and make clear, evidence-based product and engineering decisions Lead and grow the team thr

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Essential Functions: Develop and execute demand generation campaigns through direct lead generation channels, including email, webinars, nurture programs, and ABM, aligned to marketing strategy that supports company, sales, and regional teams in achieving revenue and pipeline goals across NA, EMEA, and APAC Lead deliverables across the marketing funnel, managing campaign timelines, workflows, and cross-functional dependencies to create a predictable and healthy demand engine across all regions Own email, webinar, and nurture program strategy, determining channel approach, audience targeting, and creative direction to drive measurable lead generation and pipeline contribution Partner closely with the paid media team to align direct channel programs with paid campaigns, ensuring a cohesive, integrated experience for prospects across every touchpoint Collaborate with content, brand, market strategy, regional, business development, and sales teams to develop marketing strategies that inspire prospects to engage with nCino solutions Monitor and optimize defined KPIs that are meaningful and measurable (net new leads, MQLs, opportunities, pipeline contribution, ROI), contributing to quarterly demand generation goals across geographies Continually optimize direct channel programs for conversion and lead quality, making tactical adjustments to targeting, segmentation, cadence, and creative based on performance data Own campaign performance measurement across direct channels, translating data into strategic decisions that improve program efficiency, lead quality, and pipeline contribution over time Develop standardized reporting frameworks across regions to ensure consistent performance tracking and enable data-driven decision-making Lead regional demand program execution fo

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview : Freddie Mac’s Multifamily Line of Business is in the throes of a major digital modernization and transformation effort. It is an exciting time to be a part of Freddie Mac! We are searching for a highly innovative Senior Developer to join our team. Interested in learning more? Read on! Show off your skills as a full stack software engineer, and will influence outcomes, guide transformation, and put your stamp on how the team and organization evolves. We need you to use your experience and success in coaching and transforming technical teams to shift to a modern execution model. The journey is wide open with possibilities. Do you: Embrace change and innovation, and push the boundaries of what is possible? Embody Agile delivery at the core of your culture? Have rock solid tech skills that will drive teams and organizational direction on solutions and architecture. Bring modern approaches and know where the landmines are. Have full stack covered with all key modern languages under your belt? You are going to have to get into all parts of the code, as well as implement some of it, so you will need to know this stuff up and down. Our Impact: Freddie Mac’s Multifamily Line of Business is in the throes of a major digital modernization and transformation. We are changing the way we work everyday. You will be a key contributor for our transformation. Your Impact: You will be a mentor to the team, driving full (and accurate) adoption of modern software engineering and deliver