Digital Customer Success Jobs

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. 役割 セールスと市場開拓（Go-to-Market）部門の一員としてご活躍いただける、アカウント エグゼクティブを募集しています。この職務は日本を拠点とし、Majorチームのリージョナルディレクター直属（製造業を中心とする従業員40000名以上のお客様担当チーム）となります。 世界中のプロフェッショナルと連携しながら、お客様の期待を超える価値提供を実現し、安全でクラウドを前提としたデジタルの未来を推進していくポジションです。 また、Customer Success／Enablement／Architecture各チームと密に協働し、Zscalerが実現するクラウド・トランスフォーメーションの力を提案・体現することで、クラウドセキュリティ分野のグローバルリーダーとしての当社のポジションをさらに強固なものにしていただきます。 業務内容 (役割と期待されること) ・顧客の経営幹部を含む主要な関係者との信頼関係を構築すること。 ・顧客の目標に基づく長期的なアカウント戦略を設計すること。 ・社内関係者との連携による顧客ニーズを反映したアカウント計画を策定すること。 ・ 顧客のビジネスを理解し、具体的な目標を掲げ、Zscalerソリューションを提案し、信頼できるパートナーとしての役割を発揮すること。 求める人物像 (成功のための資質) 不確実さを力に変えられる人 ：正解が見えない状況でも前に進むことが出来る方。歩きながら道をつくることに前向きで、曖昧さを「障害」ではなく、価値あるものを生み出すための素材として捉えられる方。 オーナーシップを持って動ける人 ：ミッションへの熱意が行動力につながり、自ら意思決定し、最後までやり切ることが出来る方。成果に本気で向き合うからこそ誠実にふるまい、戦略の議論から現場の実行まで、必要に応じて自在に行き来できる方。 課題解決を楽しめる人 ：難しい課題ほど熱意をもって取り組める方。課題に集中し、解決までやり抜くことで最大のインパクトを生み出せると知っている方。 信頼をつくるコラボレーター ：自分の成功だけでなく、チームの成功にコミットできる方。明確さと敬意のある率直さを大切にし、フィードバックを「与える・受け取る」を継続で

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Operations Manager to join our Sales and Go-to-Market team. Reporting to the Director of Sales Operations you'll be responsible for: Description Supporting Zscaler’s Go-To-Market (GTM) growth by focusing on strategic projects and operational efficiencies. Partner with senior leadership to define and execute go-to-market strategies and resource plans tailored

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Healthcare Provider CISO/CTO to join our team sitting in the West region. Reporting to our Healthcare Strategic Leader, you'll manage the following: You will be Zscaler's technical executive sponsor with the largest healthcare providers and make technology decisions on behalf of the organization You will provide technical leadership and serve a necessary role

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. 役割 セールスと市場開拓（Go-to-Market）部門の一員としてご活躍いただける、大手顧客担当のアカウント エグゼクティブを募集しています。この職務は日本を拠点とし、リージョナルディレクター直属となります。 世界中のプロフェッショナルと連携しながら、お客様の期待を超える価値提供を実現し、安全でクラウドを前提としたデジタルの未来を推進していくポジションです。 また、Customer Success／Enablement／Architecture各チームと密に協働し、Zscalerが実現するクラウド・トランスフォーメーションの力を提案・体現することで、クラウドセキュリティ分野のグローバルリーダーとしての当社のポジションをさらに強固なものにしていただきます。 業務内容 (役割と期待されること) ・顧客の経営幹部を含む主要な関係者との信頼関係を構築すること。 ・顧客の目標に基づく長期的なアカウント戦略を設計すること。 ・社内関係者との連携による顧客ニーズを反映したアカウント計画を策定すること。 ・ 顧客のビジネスを理解し、具体的な目標を掲げ、Zscalerソリューションを提案し、信頼できるパートナーとしての役割を発揮すること。 求める人物像 (成功のための資質) 不確実さを力に変えられる人 ：正解が見えない状況でも前に進むことが出来る方。歩きながら道をつくることに前向きで、曖昧さを「障害」ではなく、価値あるものを生み出すための素材として捉えられる方。 オーナーシップを持って動ける人 ：ミッションへの熱意が行動力につながり、自ら意思決定し、最後までやり切ることが出来る方。成果に本気で向き合うからこそ誠実にふるまい、戦略の議論から現場の実行まで、必要に応じて自在に行き来できる方。 課題解決を楽しめる人 ：難しい課題ほど熱意をもって取り組める方。課題に集中し、解決までやり抜くことで最大のインパクトを生み出せると知っている方。 信頼をつくるコラボレーター ：自分の成功だけでなく、チームの成功にコミットできる方。明確さと敬意のある率直さを大切にし、フィードバックを「与える・受け取る」を継続できる方。これこそが最高のチームワークであり、信頼を最速で築く方法だ

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineering Manager to join our team. This is a Remote role, reporting to the Sales Engineering Director, Greater Asia in the Solutions Consulting department. In this role, you will lead a high-performing Sales Engineering team to design and present comprehensive technical solutions that drive revenue and customer success. You will collaborate closely with cross-functional leadership, product teams, and account executives to support the entire sales lifecycle and influence product enhancements based on strategic market feedback. What you’ll do (Role Expectations) Partner with Regional Directors, product, and engineering teams to close deals and deliver high-impact strategic solutions for customers and partners Recruit, mentor, and develop a high-performing Sales Engineering team within the geography Collaborate with sales leadership and customers to design and present comprehensive

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Renewal Specialist in Japan reporting to the Senior Director of Renewals APJ in the Sales and Go-to-Market department. As a Principal Renewal Specialist, you will be an integral part of Zscaler's global Sales and Go-to-Market team, focused on delighting customers, nurturing trusted partnerships, and driving a secure, cloud-enabled digital future. You will play a crucial role in cementing our position as a world leader in cloud security by managing renewals and contributing to customer success. What you’ll do (Role Expectations) Partnering with the AE as an advisor, holistically analyzing the account to leverage renewals/upsell to guide the customer's overall Digital Transformation Drawing from Renewals/Sales expertise, prescribing approaches to increase customer 'stickiness' and Zscaler's recurring revenue including upsell and cross-sell opportunitites Participating in regular, strategic

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Staff Software Development Engineer (C and Go) to join our Engineering team. This is a hybrid role based in Bangalore, (3 days a week in office), reporting to the Senior Manager, Software Engineering.You will work on the control plane for the Zscaler Internet Access (ZIA), ZDX products, which has redefined how security services are delivered in the cloud. What you’ll do (Role Expectations) Lead, grow, and mentor a high-performing team of 6–12 software engineers, including hiring, performance management, and career development Define and execute the technical roadmap ensuring alignment with business goals Develop and own components of a large-scale distributed system with a focus on scalability Use AI-powered tools for advanced problem solving and engineering efficiency Champion observability (metrics, logs, traces, SLIs/SLOs) and partner with SRE, Support, and Customer Success to reduc

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Principal Specialist Sales Engineer - Sec Ops Location: Tokyo, Japan (Hybrid) Department: Global Speciality Sales Employment Type: Full-Time About the Role We are looking for a Principal Specialist Sales Engineer to join our growing Japan Go-to-Market team, based out of our Tokyo office (Hybrid) . In this high-impact specialist role, you will report to the Sales Engineering leadership within the Security Operations team, acting as a domain expert for our Exposure Management portfolio. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and driving a secure, cloud-enabled digital transformation across Japan and the broader APJ region. You will partner closely with Enterprise Account Executives, Solution Architects, Customer Success, and our local channel partner ecosystem to demonstrate the value of Zscaler's cutting-edg

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Manager of Professional Services to join our team. This is a Costa Rica role, reporting to the Director of Professional Services AMS in the Professional Services department. You will lead the delivery and post-sales deployment programs for our clients. In this role, you’ll oversee a high-performing team of technical consultants and project managers, ensuring customer-centric excellence while driving the efficiency, scalability, and profitability of our cloud security solutions. What you’ll do (Role Expectations) Lead and manage a technical team of consultants and project managers responsible for Zscaler solution deployments and support in the AMS Central Region Own the hiring, onboarding, development, and performance management for the team to ensure high-quality delivery Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support to drive successful deploy

Client Onboarding Manager – Inference & Agentic AI | Paytm (Noida) About the Role Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Key Responsibilities Own client onboarding from sales handover to go-live. Understand client workflows, systems, and integration requirements. Coordinate with Product, Engineering, and Client teams for seamless deployment. Manage onboarding timelines, milestones, and stakeholder communication. Conduct client training sessions and drive product adoption. Track onboarding KPIs, client satisfaction, and implementation success. Gather client feedback and support continuous product improvements. Ideal Candidate 2–5 years of experience in Client Onboarding, Implementation, Customer Success, or Solutions Engineering. Experience in SaaS, Fintech, Enterprise Technology, or AI products preferred. Good understanding of APIs, integrations, CRM systems, and enterprise workflows. Strong project management, problem-solving, and stakeholder management skills. Excellent communication and client-facing abilities. Bachelor’s degree in Engineering, Business, or related field. Location: Noida Why Join? Be part of Paytm’s fast-growing AI business and work closely with enterprise clients to deliver cutting-edge AI-driven automation solutions at scale.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Customer Success Data & Analytics (CSDA) team sets the standards for how data is used across Customer Success, building the foundational data and tooling that help CS deliver a better, more efficient customer experience. With a data engineering team rebuilding the CS data model and an Applied AI & Data Science lead embedded on the team, we’re building what analytics looks like in the AI era. As Senior Manager, Customer Success & Experience Analytics, you’ll be the analytics partner to CS leadership, shaping how the organization understands its performance and its customers, with a focus on customer experience and enablement. Reporting to the Senior Director of CS Data & Analytics, you’ll lead two analysts and bring a holistic customer view by connecting data across Care, Onboarding, Enablement, and Product. This role is ideal for a player-coach who is energized by ambiguous problems, works iteratively, and isn’t only one kind of data person. Their home base is analytics, with a real interest in data science and analytics engineering. They don’t need to be an expert in either, just passionate about expanding their knowledge, something AI tools now put within reach for anyone. This role will work hybrid 2 days / week out of our Boston office. A day in the life (Responsibilities) Run the Customer Success Business Review: Own the tools and mechanisms behind the weekly review, driving rigorous but efficient inspection of key business indicators and hosting insightful discussions with business owners about their successes and challenges. Lead Analytics for Customer Experience & Voice of the Customer: Be a major contributor to the CX and VOC programs by owning the analytics behind them: the reporting, insights, and recommendations that help the business

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. We’re looking for a Staff Software Engineer to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play a key roll* in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction. About this roll*: As a Staff Software Engineer on our team, you will: Lead deep technical initiatives to increase our consumer footprint at Toast and employee engagement within restaurants Design solutions that anticipate and accommodate future needs while considering tradeoffs Participate in architectural discussions and influence the technical roadmap Collaborate with teams of Design, Product, and other engineering members in developing robust and scalable full-stack software applications Champion engineering excellence to raise the bar for you, your team, and the company Leverage cutting-edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to influence what we build and how we build it Do you have th

We are a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. Dealertrack Canada is the country’s top automotive financing portal, processing more than 6.5 million credit applications each year. Collateral Management (CMS ) is a national tech solution that boosts lien and registration services , recovery services , and insolvency management solutions for Canadian Lenders As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail. Role Summary We’re looking for a Senior Product Manager to drive key initiatives within our fintech domain. Reporting into the Product Director, you will own the strategy, roadmap, execution, and performance of important product areas that support automotive lending, dealer workflows, and lender experiences across Canada. You’ll work closely with engineering, design, data, commercial teams, lenders, and partners to translate customer needs, business opportunities, and product performance signals into clear product direction and measurable outcomes. This is a highly visible individual contributor role with direct impact on company priorities, customer success, and the evolution of our fintech platforms. You’ll thrive here if you enjoy solving complex problems, operating in ambiguity, connecting customer, business, technical, and data perspectives, and rallying teams around a clear product vision. You bring a hands-on, experimental mindset — including a demonstrated ability to use AI tools across product discovery, research, analysis, story refinement, prototyping, and execution. What you'll do Own the product vision, strategy, roadmap, and full lifecycle

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we’re transforming how restaurants operate and grow. Our platform combines intuitive technology with a deep focus on customer success. From streamlining operations to delivering standout guest experiences, we empower restaurants to thrive through smart design and data-driven innovation. As a Senior Engineering Manager for Toast IQ, you will fundamentally redefine the value and partnership Toast can offer to businesses. You and your team will build at the frontier of LLMs and agentic workflows, with a heavy focus on automating and improving the unglamorous work so that our customers’ daily focus can be more of what they actually love about the hospitality industry. You will work closely with Design and Product to chart a course for thoughtfully designed and carefully crafted AI experiences that unify and expand the Toast ecosystem. A day in the life (Responsibilities) Shape and steer the technical vision and execution for Toast IQ, a high-growth and high-potential AI offering for every Toast customer. Thoughtfully garden-tend the platform for internal teams to build and expand on top of. Better documentation, better feature lifecycle management, and better evaluation. Break down large platform and product initiatives into clear, incremental milestones, then deliver measurable outcomes with consistency and quality. Establish and uphold AI toolchain standards, architecture patterns, and best practices across the organization. Coach and mentor engineers and managers, helping them grow technically and as leaders. Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist. Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. We're looking for an engineer to help build and scale Toast's earnings platform — systems that calculate tips and employee earnings for restaurant locations across Toast's network. You'll work on highly visible, mission-critical infrastructure that powers Tips Manager, one of Toast's growing products, while laying the groundwork for a broader earnings calculation platform that will determine paychecks for employees everywhere Toast operates. In this role, you'll gain hands-on experience with event-driven systems built on Kotlin, gRPC, Apache Pulsar, and DynamoDB. We're building a new source of truth for employee earnings — from real-time tip pooling and redistribution to wage calculation and earnings retrieval — and we care deeply about getting the math right: our systems directly influence what employees take home. If you're excited to build calculation infrastructure where correctness and scale matter in equal measure, and where the work has a real impact on product revenue and employee livelihoods, we'd love to hear from you. About this roll*: As a Software Engineer on our team, you will: Help shape our tip and earnings calculation platform — building the systems that determine how restaurant employees are paid, starting with Tips Manager and expanding toward a full earnings sou