Director Of Communications Jobs

Overview The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Natera’s lab-facing platforms. This role ensures that clinical systems, laboratory equipment workflows, and data pipelines operate with high reliability, scalability, and compliance in a regulated healthcare environment. You will lead a team responsible for production stability, incident response, and service health, partnering closely with Production Engineering, Lab Operations, Bioinformatics, Infrastructure, Facilities, and Compliance to support mission-critical genetic testing and diagnostics. Key Responsibilities Leadership & Team Development Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems Establish clear expectations around ownership, on-call readiness, and operational excellence Drive hiring, onboarding, performance management, and career growth Foster a blameless, learning-oriented culture focused on patient impact and reliability Service Reliability & Production Operations Own reliability and availability for production services supporting laboratory operations, reporting, and customer delivery Define and manage SLAs, SLOs, and operational KPIs aligned with clinical and business priorities Lead major incident response, ensuring rapid triage, clear communication, and thorough post-incident reviews Oversee on-call rotations, escalation paths, and operational playbooks Ensure operational readiness and go-live support for new assays, pipelines, and platform capabilities Technical Strategy & Execution Partner with Engineering and Development teams to design resilient, fault-tolerant systems Drive best practices for monitoring, alerting, logging, and observability across lab and cloud platforms Reduce operational toil through automation, tooling, and process improvements Advocate for reliability, performance, and scalability requirements early in t

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role… We are hiring a Director of CS Operations to own the operating rhythm of our post-sales organization globally: Customer Success, Professional Services, Support & Moderation. This is a player/coach role, our first Post-Sales Operations leadership seat in North America, alongside existing EMEA coverage. This role reports to the VP of Revenue Operations. What you’ll be doing… Renewal forecasting and health-score inspection. Own renewal forecast methodology, accuracy, and variance analysis end to end; run the health-score and renewal-risk inspection cadence; build leading indicators (usage/adoption signals, engagement decay, ticket volume, time-to-value, save rate) that make the forecast defensible before the quarter ends. Predictive retention modeling. Build and own a rolling 12-month GRR/NRR retention model that surfaces cohort-level risk before it reaches the escalation point, not after. Post-sales process and policy. Own the customer lifecycle process architecture: onboarding stages and exit criteria, health-score methodology, QBR and renewal-prep cadence, escalation and save-play processes, and Sales-to-PS, PS-to-CS handoffs, including how expansion and renewal conflicts get resolved. Capaci

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role… We are hiring a Director of Sales Operations to own the operating rhythm of our pre-sales engine globally: Sales, Sales Development, and Sales Engineering. This is a player/coach role leading a small team of experienced senior operators while staying hands-on, and our first Sales Operations leadership seat in North America. This role reports to the VP of Revenue Operations. What you’ll be doing… Forecasting and pipeline inspection. Own forecast methodology, accuracy, and variance analysis end to end for Sales and Sales Development; run the weekly commit and pipeline inspection cadence; build the leading indicators (stage conversion, velocity, slippage, aged pipeline) that make the forecast defensible before quarter end, not explained after it. Sales process and policy. Own the pre-sales process architecture: opportunity stages, exit criteria, qualification standards, pipeline hygiene rules, rules of engagement, and the SDR-to-AE handoff, including how conflicts get resolved. Sales Engineering coverage. Own the SE deployment model (SE-to-AE coverage ratios, prioritization of scarce SE time), standardize the technical proof-of-concept and demo process, and build the reporting that shows technical w

The Team + The Role The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities. As Enterprise Account Director for the French market, you will report to our RVP Enterprise Sales, EMEA, and have direct lines of communication with our CEO, CTO, VP of Product, EMEA Managing Director, and any other resources needed to close business. This team owns the full sales cycle for Pendo’s largest customers and prospects across the French Enterprise business segment - a critical growth area for the company. The profile we're hiring is not a relationship manager or a renewals person. It's a hunter — someone who can open doors at CAC 40 and mid-cap enterprise level, earn trust at C-suite and VP level, and build a pipeline from nothing in parallel to working the existing customer base. This role is a hybrid position based 3 days per week in our London office. What this looks like day-to-day Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline. Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes. Value-based selling: Lead sales cycles focused on solving meaningful business problems and supportin

Director, Field Translational Science — Oncology Position Summary Natera is shifting disease management worldwide through unprecedented molecular innovation. As the Director of Field Translational Science, you will build, scale, and lead a specialized team of field-facing translational scientists within our Oncology Business Unit. This high-autonomy leadership role is designed for a strategic builder who can run a sophisticated regional team while serving as the executive authority for advanced Natera tests - including, but not limited to, cell-free DNA (cfDNA) and minimal residual disease (MRD) assays - and their associated data analysis frameworks across elite academic medical centers. This position requires up to 50-70% regional travel to engage with institutional leadership and audit high-priority research partnerships. You will eliminate the standard boundaries between field data generation and internal pipeline design. Distinct from traditional, education-focused Medical Affairs teams (MSLs), your organization owns the structural integrity, statistical validation, and scientific output of investigator-led data collaborations. Primary Responsibilities Team Leadership & Scale: Hire, develop, and manage a premier field organization of translational scientists, establishing clear performance metrics tied to regional data velocity, scientific rigor, and publication quality. Strategic Data Architecture: Author and execute the regional data engagement strategy, guiding how field scientists partner with oncologists, pathologists, and biometricians to unlock complex ctDNA and real-world datasets; holds the institutional/enterprise escalation line for the direct day-to-day communication line with the clinicians. Regional Operations & Systems Governance: Oversee the secure regional tracking architecture and data ingestion pipelines that individual Field Translational Scientists operate within; ensure absolute data compliance, system integrity,

Hybrid - NYC Only Job Summary About the Brand Laneige is a globally renowned Korean skincare brand with over 30 years of research on hydration, with top-rated modern technology, high-quality ingredients and award-winning formulas that reveal glowing, radiant skin. The brand is fast-growing and rapidly expanding in the US - currently distributed in Sephora, Sephora Kohl’s, Amazon, TTS and its own brand e-commerce site. The Associate Director, Product Marketing will lead product strategy and innovation for LANEIGE US across skincare, lip, sets, and limited-edition offerings. We are seeking a proactive, detail-oriented marketer with a passion for beauty and a deep curiosity for what makes a product exceptional, from formula and technology to positioning and consumer experience. This role will shape the US strategy for new launches and resupport campaigns, combining product expertise, competitive intelligence, and a deep understanding of the US beauty consumer. As a key partner to Global HQ in Korea, they will help tailor global innovation for the US market and work closely with Consumer and Trade Marketing, Sales, Planning, Creative, Education, R&I, and Legal to bring differentiated, consumer-relevant products to market. The ideal candidate combines strategic thinking, analytical rigor, and creative instinct with strong communication and organizational skills. Highly collaborative and commercially minded, they will play a key role in shaping the LANEIGE US portfolio and driving meaningful brand and business growth. This role reports to the Director of Marketing and includes people management responsibilities. Principal Accountabilities PRODUCT & PORTFOLIO STRATEGY Lead US product and portfolio strategy across skincare, lip, sets, and limited editions, partnering with Global HQ to shape the innovation pipeline and identify long-term growth opportunities. Serve as the expert on the US beauty consumer a

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the Role: We are seeking a Regional Director, Commercial Sales to lead our new Commercial segment focused on high-value, fast-growing digital native businesses. This team will be the first line of communication with startups that have the potential to become SpaceXAI's largest enterprise customers in the future. You'll manage, coach, and grow a founding team of commercial AEs responsible for high-velocity sales cycles, true-up processes, and rapid response to inbound leads. As the founding sales leader in this motion, you will define and refine a repeatable playbook, establish forecasting practices, and help shape the trajectory of a segment that is brand new to the business. What You'll Do: Lead, coach, and develop a team of commercial AEs focused on high-velocity, transactional sales Define and implement a repeatable commercial sales motion and supporting playbook Establish regular forecasting practices for the commercial segment Partner with RevOps and GTM leadership to refine tooling, processes, and reporting Collaborate cross-functionally with Marketing, Finance, and Post-Sales to ensure seamless lead flow, forecasting accuracy, and account handoff Hire, onboard, and

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role We are seeking a Regional Director, Commercial Sales to lead our new Commercial segment focused on high-value, fast-growing digital native businesses. This team will be the first line of communication with startups that have the potential to become SpaceXAI's largest enterprise customers in the future. You'll manage, coach, and grow a founding team of commercial AEs responsible for high-velocity sales cycles, true-up processes, and rapid response to inbound leads. As the founding sales leader in this motion, you will define and refine a repeatable playbook, establish forecasting practices, and help shape the trajectory of a segment that is brand new to the business. What you'll do Lead, coach, and develop a team of commercial AEs focused on high-velocity, transactional sales Define and implement a repeatable commercial sales motion and supporting playbook Establish regular forecasting practices for the commercial segment Partner with RevOps and GTM leadership to refine tooling, processes, and reporting Collaborate cross-functionally with Marketing, Finance, and Post-Sales to ensure seamless lead flow, forecasting accuracy, and account handoff Hire, onboard, and sc

Toast is driven by building the all-in-one platform that helps restaurants operate, grow, and delight their guests. As we continue to expand globally and evolve our platform, we are looking for experienced finance leaders who thrive in fast-paced environments and enjoy partnering across the business to solve complex problems. Toast is seeking a Senior Director of Revenue Accounting to lead our global revenue accounting organization. Reporting to the CAO, this leader will be responsible for the integrity of Toast's revenue accounting, ensuring accurate financial reporting, strong internal controls, and compliance with U.S. GAAP and SEC reporting requirements. This role is highly cross-functional and requires a leader who can translate complex accounting requirements into scalable business processes while partnering closely with Product, Engineering, Sales, Legal, FP&A, Internal Audit, and external auditors. The ideal candidate combines deep technical accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across a rapidly evolving organization. While this role sits within Finance, success requires a customer-first mindset. This leader understands that accounting decisions, business processes, and system design ultimately impact the experience of Toast's restaurant customers. They proactively partner across the organization to develop solutions that balance accounting integrity, operational scalability, and an exceptional customer experience. This position owns revenue accounting globally, including period-end close, financial reporting, controls, and accounting support for new products and business initiatives. A day in the life (Responsibilities) Lead the global Revenue Accounting organization, developing a high performing team that delivers accurate, timely, and scalable financial reporting. Own the accounting for all revenue streams, ensuring compliance with ASC 606 and other applicable accounting guidan

Toast is driven by building the all-in-one platform that helps restaurants operate, grow, and delight their guests. As we continue to expand globally and evolve our platform, we are looking for experienced finance leaders who thrive in fast-paced environments and enjoy partnering across the business to solve complex problems. Toast is seeking a Senior Director of Revenue Accounting to lead our global revenue accounting organization. Reporting to the CAO, this leader will be responsible for the integrity of Toast's revenue accounting, ensuring accurate financial reporting, strong internal controls, and compliance with U.S. GAAP and SEC reporting requirements. This role is highly cross-functional and requires a leader who can translate complex accounting requirements into scalable business processes while partnering closely with Product, Engineering, Sales, Legal, FP&A, Internal Audit, and external auditors. The ideal candidate combines deep technical accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across a rapidly evolving organization. While this role sits within Finance, success requires a customer-first mindset. This leader understands that accounting decisions, business processes, and system design ultimately impact the experience of Toast's restaurant customers. They proactively partner across the organization to develop solutions that balance accounting integrity, operational scalability, and an exceptional customer experience. This position owns revenue accounting globally, including period-end close, financial reporting, controls, and accounting support for new products and business initiatives. A day in the life (Responsibilities) Lead the global Revenue Accounting organization, developing a high performing team that delivers accurate, timely, and scalable financial reporting. Own the accounting for all revenue streams, ensuring compliance with ASC 606 and other applicable accounting guidan

Toast is driven by building the all-in-one platform that helps restaurants operate, grow, and delight their guests. As we continue to expand globally and evolve our platform, we are looking for experienced finance leaders who thrive in fast-paced environments and enjoy partnering across the business to solve complex problems. Toast is seeking a Senior Director of Revenue Accounting to lead our global revenue accounting organization. Reporting to the CAO, this leader will be responsible for the integrity of Toast's revenue accounting, ensuring accurate financial reporting, strong internal controls, and compliance with U.S. GAAP and SEC reporting requirements. This role is highly cross-functional and requires a leader who can translate complex accounting requirements into scalable business processes while partnering closely with Product, Engineering, Sales, Legal, FP&A, Internal Audit, and external auditors. The ideal candidate combines deep technical accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across a rapidly evolving organization. While this role sits within Finance, success requires a customer-first mindset. This leader understands that accounting decisions, business processes, and system design ultimately impact the experience of Toast's restaurant customers. They proactively partner across the organization to develop solutions that balance accounting integrity, operational scalability, and an exceptional customer experience. This position owns revenue accounting globally, including period-end close, financial reporting, controls, and accounting support for new products and business initiatives. A day in the life (Responsibilities) Lead the global Revenue Accounting organization, developing a high performing team that delivers accurate, timely, and scalable financial reporting. Own the accounting for all revenue streams, ensuring compliance with ASC 606 and other applicable accounting guidan

Toast is driven by building the all-in-one platform that helps restaurants operate, grow, and delight their guests. As we continue to expand globally and evolve our platform, we are looking for experienced finance leaders who thrive in fast-paced environments and enjoy partnering across the business to solve complex problems. Toast is seeking a Senior Director of Revenue Accounting to lead our global revenue accounting organization. Reporting to the CAO, this leader will be responsible for the integrity of Toast's revenue accounting, ensuring accurate financial reporting, strong internal controls, and compliance with U.S. GAAP and SEC reporting requirements. This role is highly cross-functional and requires a leader who can translate complex accounting requirements into scalable business processes while partnering closely with Product, Engineering, Sales, Legal, FP&A, Internal Audit, and external auditors. The ideal candidate combines deep technical accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across a rapidly evolving organization. While this role sits within Finance, success requires a customer-first mindset. This leader understands that accounting decisions, business processes, and system design ultimately impact the experience of Toast's restaurant customers. They proactively partner across the organization to develop solutions that balance accounting integrity, operational scalability, and an exceptional customer experience. This position owns revenue accounting globally, including period-end close, financial reporting, controls, and accounting support for new products and business initiatives. What you'll need to thrive (Requirements) A day in the life (Responsibilities) Lead the global Revenue Accounting organization, developing a high performing team that delivers accurate, timely, and scalable financial reporting. Own the accounting for all revenue streams, ensuring compliance with ASC

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Lead Vanta’s creative team through the our brand refresh and shape how the refreshed brand comes to life across global campaigns, web, advertising, events, video, product launches, and everything in between. The Brand team sets the vision, strategy, voice, and creative expression that make Vanta distinctive and trusted. We connect a complex product and a rapidly changing market to clear, memorable experiences across every surface where customers encounter Vanta. As Creative Director, you’ll lead a nine-person creative team and own the final creative expression of the Vanta brand. You’ll partner closely with the Director of Brand Strategy and Voice, who owns brand strategy and copy, while you set the bar for how visual and verbal expression come together in systems and applications. What you’ll do as a Creative Director at Vanta: Lead the completion and global application of Vanta’s brand refresh across campaigns, web, advertising, events, decks, video, product launches, and other brand surfaces. Set and maintain a high creative bar across visual systems and applications, making the final call on how copy and design come together in the team’s recommendations. Lead, coach, and develop a nine-person creative team spanning campaigns, web, production, motion, and brand design. Build a reliable creative operating model, including intake, briefing, prioritization, capacity planning, project communication, and quality review. Partner with Brand Strategy and Voice, Comms, Growth, Product Marketing, Web, Events, Product Design, and other stakeholders to turn complex narratives into compelling creative work. Guide the team through focuse

If you've built and scaled high-performing solution engineering teams in the Financial Services & Insurance (FSI) domain, and you're energized by leading at the intersection of AI, technical selling, compliance, and customer experience, this is your moment. Duties and Responsibilities: Report to the Sr. Director of Solutions Engineering, Americas Lead, coach, and mentor a team of solution engineers, building a culture of continuous learning, accountability, and customer obsession Drive scalable pre-sales motions across a high-volume FSI segment, developing repeatable methodologies and best practices that enable the team to perform consistently across diverse industries Recruit, hire, and onboard top solution engineering talent, with a deliberate focus on candidates who combine technical depth with exceptional communication and storytelling ability Partner closely with RVP’s of Sales, Account Executives, and Customer Success to align on pipeline strategy, account coverage, and customer outcomes Collaborate with Product and Engineering to surface commercial customer feedback, advocate for roadmap priorities, and ensure timely resolution of feature requests and support escalations Work cross-functionally with Professional Services to ensure smooth handoffs from pre-sales to implementation and value realization Define and manage team KPIs, forecast accuracy, and performance metrics; use data to continuously optimize team effectiveness Participate actively in forecast calls, providing visibility into technical deal status, surfacing risks early, and partnering with Sales to develop mitigation strategies Develop trust with client leadership to remove roadblocks, navigate escalations, and ensure long-term customer success and loyalty Qualifications: 7+ years of experience in Solution Engineering / Pre-Sales, with at least 3–5+ years in people management leading teams Deep domain expertise in Financial Services & Insurance (FSI), with proven success navigating compl

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary In this role as Manager – FP&A business, you will report to the Lead Director of Service Ops FP&A. You will be responsible for consolidating, reporting and the creation of management presentations and or talking points for forecasts, budget and the strategic plan for the Operations Enablement & Provider Services (OEPS) org within Service Ops. This role will work closely with various leaders within the Business, as well as Finance, ensuring accurate reporting of forecasts, budgets, and strategic plans and providing senior leadership with the appropriate level of detail. The successful candidate should demonstrate strong communication skills, the skill to develop a deep understanding of expense allocations, and the ability to consolidate and report results to business partners and management. You must be able to multi-task and prioritize in a fast-paced environment, work independently with guidance from management, and deliver financial reporting and analysis on both regular and ad hoc frequencies, including creating financial models and supporting exhibits in PowerPoint. We are looking for individuals with a solid understanding of budgeting, forecasting, and analytical financial reporting. Required Qualifications Minimum of 5 years of experience Ability to develop reporting and consolidate results to business p