Discovery Technical Operations Specialist Jobs

InvGate is a fast-growing SaaS company that develops innovative solutions for IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM). Our products help organizations in more than 70 countries streamline their IT operations, improve productivity, and deliver outstanding service experiences. We are looking for a Senior Product Manager to join our Product team. This team plays a key role in the evolution of our solutions, leading discovery processes, defining functionality, and managing the entire lifecycle of new features. The role leverages AI as an accelerator while ensuring alignment with our product strategy and roadmap. Core responsibilities Lead features from problem identification through launch, measurement, and iteration. Understand the needs of customers, users, and stakeholders, translating them into product opportunities. Partner with Engineering and Design/UX teams to define and deliver solutions in an agile manner. Use AI to conduct research, analyze information, build prototypes, and accelerate workflows. Prioritize initiatives based on their impact, technical feasibility, and business value. Define metrics to assess the quality and impact of features. Requirements Solid experience as a Product Manager across the different stages of the product lifecycle. Degree in Engineering, Computer Science, Information Systems, or equivalent technical experience. Strong technical understanding and the ability to collaborate effectively with Engineering teams. Demonstrated and regular use of artificial intelligence tools. A hands-on, autonomous profile focused on launching and iterating solutions. Ability to combine technical understanding with strong business judgment. Excellent communication, empathy, and negotiation skills. Advanced English proficiency. Highly valued Experience with B2B or SaaS products. Experience with AI-first products, chatbots, virtual agents, conversational platforms, or LLMs. Familiarity with techn

About the Team DoorDash is seeking an exceptional Engineering Manager to spearhead a dynamic team with two key focus areas: leveraging merchandising platform to simplify consumer discovery for new use cases, and create more variety of customer experience to attract engagement. This team operates at the intersection of product platform and product experience, driving innovation to solve some of the company’s top priorities. About the Role As the Engineering Manager, you will assume leadership of a versatile full-stack engineering team spanning mobile, web, and backend. Your responsibility extends beyond technical prowess as you will engage in close collaboration with key stakeholders in product development, strategy, operations, design, user research, and analytics. Your leadership will steer a dynamic, data-centric team, swiftly crafting an end-to-end Occasions user experience. This team will serve as the builder of customizable, personalized, and reusable user experiences on mobile and web apps. You’re excited about this opportunity because you will… You will manage a full-stack team with iOS, Android, web, and backend engineers You will directly work with partners in product, strategy & operations, design, user research, and analytics across DoorDash to define the roadmap and vision for the team and deliver immense impact Build an outstanding team by coaching engineers, empowering engineers through delegation, and applying your technical expertise to hold your team to the highest engineering standards Scale the team by developing internal talents and attracting top talents We’re excited about you because… You have a B.S., M.S., or Ph.D. in Computer Science or equivalent You have 7+ years of industry experience, including minimum of 2 years of management experience You have experience managing engineering disciplines across BE + Android + iOS + Web You bring a strong product sense and can be a thought partner with cross-functional peers You have hands-on experi

About the Team The Commercial Sales team helps growing businesses adopt OpenAI’s products and translate emerging AI capabilities into meaningful business outcomes. We work with customers across industries and use cases, helping them evaluate, deploy, and expand their use of ChatGPT and the OpenAI API. Our team partners closely with Growth, Product, Finance, Legal, Revenue Operations, and other cross-functional teams to create a high-quality customer experience and build a scalable commercial sales motion. About the Role We are looking for an Account Director to own customer relationships and the commercial process across the SMB segment, from initial discovery through close and expansion. This is a fast-moving, high-ownership role that combines consultative selling, technical curiosity, and disciplined execution. You will build and manage pipeline, help customers connect their business priorities to OpenAI’s products, and navigate technical, commercial, and executive stakeholders throughout the buying process. You will also play an important role in shaping how OpenAI serves commercial customers by sharing market insights, improving our sales motion, and helping the team build repeatable approaches that support responsible and successful adoption. This role is based in New York NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required. In this role, you will: Own commercial opportunities from qualification through close, onboarding, and expansion. Build and manage a healthy pipeline across inbound, outbound, and existing customer opportunities. Lead thoughtful discovery conversations and translate customer priorities into compelling use cases for ChatGPT and the OpenAI API. Develop trusted relationships with business, technical, and executive stakeholders throughout the customer organization. Navigate complex commercial processes in partnership with internal teams, including P

Job Title Senior Program Manager Job Description Senior Program Manager – Intelligent Systems & AI At Philips, our purpose is to improve people's health and well-being through meaningful innovation. Across enterprise imaging, radiology, cardiology and digital pathology, our healthcare informatics solutions help clinicians and health systems turn complex data into better-informed decisions. Doing that at scale takes more than great products: it takes exceptional technology, operations and execution behind them. That is where Intelligent Systems & AI (IS&AI), within Philips Healthcare Informatics, comes in. We connect business priorities with platforms, data, automation and AI to improve how our business sells, delivers and supports customers. From commercial and service workflows to enterprise technology transformation, we work across teams and systems to remove friction, improve outcomes and create lasting value. We are looking for someone who wants to help build that future, not simply manage a plan. The opportunity You will lead high-impact, cross-functional technology programs from an ambiguous business problem to an implemented solution and measurable result. You will partner closely with business leaders, product managers, engineers, architects and technology partners. Expect to move between strategic choices and operational detail, influence technical trade-offs, unblock teams and help reshape how programs run in an AI-enabled organization. This is a hands-on leadership role, not a reporting-only PMO position. Your Role · Translate customer and business problems into clear goals, success measures, practical scope and decisions. Work backwards from customer experience, adoption, productivity, cost or revenue impact rather than treating delivery milestones as the finish line. · Drive complex programs from discovery and priori

Role Overview This is a senior individual contributor role with significant architectural ownership. You will set the technical direction for how Backblaze detects, correlates, and responds to infrastructure incidents across our data centers, and you will mentor other engineers on the team as that platform matures. If you have a passion for making complex distributed systems visible, you are comfortable making architecture decisions that will outlive your tenure, and you are excited about applying AI and agentic automation to infrastructure operations, this role was built for you.. Key Responsibilities Technical Leadership Set technical direction and standards for observability across the organization, including instrumentation conventions, alerting philosophy, and dashboard design patterns. Mentor engineers on the Observability team and act as a technical resource for SRE, Storage Engineering, and Network Engineering on observability practice. Lead design reviews for observability work and represent the team in cross-functional architecture discussions. Evaluate build-versus-buy decisions for observability and AIOps tooling, including data sovereignty and compliance considerations. Produce and maintain design documentation, runbooks, and architectural decision records that make the platform operable and extensible by future contributors. Observability Platform Own and evolve our metrics pipeline, including VictoriaMetrics, Prometheus, and the Consul-based service discovery layer that keeps scrape targets current as infrastructure scales. Own and expand our logging stack (OpenSearch, Logstash, and Filebeat) across all Backblaze data centers. Architect and expand distributed tracing with Jaeger and OpenTelemetry, extending coverage beyond the current application instrumentation to new services. Define and maintain Grafana dashboard standards for infrastructure, storage, and application performance visibility. Drive expansion of internal application telemetry in partn

Use Your Power for Purpose At Pfizer, our purpose is to deliver breakthroughs that change patients’ lives. Your work will leverage cutting-edge design and process development capabilities to accelerate and deliver best-in-class medicines to patients globally. Whether you are involved in discovery sciences, ensuring drug safety and efficacy, or supporting clinical trials, your contributions will be vital in helping Pfizer achieve new milestones and make a global impact on patient health. What You Will Achieve As a Scientist, you will be at the center of our operations and you’ll find that everything we do, every day, is in line with an unwavering commitment to quality. You will be recognized as a technical expert and a scientific contributor. With your deep knowledge of the discipline, you will be an active team member whose decisions impact the projects. You will perform qualitative and quantitative analyses of organic and inorganic compounds to determine chemical and physical properties during chemical syntheses, or drug product development process. You will be using your scientific judgment to adapt standard methods and techniques by applying prior work experience. You will be forecasting and planning resource requirements for your project team. Your creativity in developing novel processes and new ideas will be used frequently. You will undertake mentoring activities to guide team members. It is your innovative scientific temperament that will help in making Pfizer ready to achieve new milestones and help patients across the globe. How You Will Achieve It This colleague will be responsible for developing analytical strategies in support of pharmaceutical drug substance and/or drug products during all development phases, including supporting manufacturing process development, developing, validating and transferring analytical methods, designing stab

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role As a Deployment Lead Life Sciences, you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the Life Sciences vertical, partnering with pharmaceutical companies, clinical research organizations, and other data and services providers to deploy next-generation AI capabilities across their drug discovery, development, and operations. You will own delivery end-to-end: embedding with Life Sciences customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in New York. We us

*We're Hiring Growth & Market Research Intern* *Company:* RAMP GLOBAL *Location:* Hyderabad (Work from Office) *Duration:* Minimum 3 Months *Stipend:* 6,000 10,000/month *PPO Opportunity* for high-performing interns *Build Your Career Beyond the Classroom!* Are you a recent graduate or final-year student looking to gain real business experience? At *RAMP GLOBAL*, you'll work closely with the Founder's Office, interact with real customers, conduct market research, and learn how products are built, tested, and launched. This is a hands-on internship where you'll contribute to real business projects not just routine tasks. ### What You'll Work On Customer interactions & business communication Market & competitor research Customer interviews & feedback analysis Business outreach & partnership support Presentations, reports & business insights Product & go-to-market initiatives ### What You'll Learn • Business Development Fundamentals • Market Research & Customer Discovery • Professional Communication • Analytical & Presentation Skills • Startup Execution & Problem Solving • Working with Founders & Leadership ### Who Can Apply? Recent graduates or final-year students (Any Technical or Non-Technical background) Fluent in English, Hindi & Telugu Good communication skills Curious, proactive, and eager to learn ### Why Join Us? Learn directly from experienced founders Work on real-world business challenges Build practical, career-ready skills Internship Certificate PPO opportunity based on performance *About RAMP GLOBAL* RAMP GLOBAL develops innovative software solutions for fleet management, vehicle maintenance, and workshop operations, serving businesses across multiple countries. Learn more: rampglobal *How to Apply?* Send us your updated resume at . Shortlisted candidates will complete a short practical assignment before the interview process.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team You’ll join the Customer Advocacy and Programs team, a small, high-impact team inside Customer Success that amplifies the voice of the customer and turns feedback into measurable change. We synthesize customer input and frontline insights to surface the highest-value opportunities, then partner with Product, GTM, Support, Operations, and technical teams to turn those opportunities into durable tools, programs, and improvements. Our mission is to help Stripe’s user-facing teams deliver more strategic, effective, and scalable experiences for users. We build the capabilities that help Customer Success Managers and the broader field better understand users, identify opportunities, and deliver value, while extending Customer Success impact beyond named coverage. We are establishing a more unified approach to Customer Success tooling and efficiency, with product discipline from problem discovery through adoption and measurable impact. What you’ll do As the Program Manager, Customer Success Efficiency and Scale, you will act as the product leader for a portfolio of internal tools, AI-enabled workflows, assets, and scaled programs that enable Customer Success and other user-facing teams. You’ll turn frontline pain points and user needs into a prioritized roadmap, define clear requirements and success measures, and partner with technical, data, and operational teams to deliver solutions that are adopted and create measurable impact. Although this

About the Team As DoorDash continues to expand rapidly, our Core Consumer team plays a pivotal role in shaping the consumer experience through enhancing personalization, search relevance, merchandising strategy, app quality, and the overall ordering experience. Our mission is to implement scalable data solutions and provide insights that directly influence our strategic product direction. We are looking for an Analytics Senior Manager to lead our Discovery team. About the Role As a Senior Manager of Data Science/Analytics, you’ll be leading a team of data scientists who are working on improving the consumer experience. You will develop strategic insights and work closely with the product, engineering, strategy and operations teams to actively build and measure the impact of new features. You will oversee our metrics and analytics strategy to inform strategic product direction, offer technical leadership and build processes to support velocity, and partner with data and product engineers to build robust data foundations. You're excited about this opportunity because you will… Lead and develop a team of Data Scientists in investigating complex issues and uncovering key drivers of our business, along with your own contributions as an Individual Contributor Influence the Product and Operations roadmap by making actionable recommendations based on data Interface frequently with senior leadership to showcase your team’s work and tackle complex business problems Drive measurement strategy for the area under scope, defining success metrics and implementing best practices around experiment design and statistical analysis Develop a strategic learning roadmap based on data observations, strategic questions, and hypotheses We're excited about you because you have… A degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain Experience managing a team of data scientists, and a track record of delivering impactful analyses 8+ years of experience i

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As we build Affirm's advertising platform and evolve Marketplace into a best in class shopping destination, the ability to route and discover is one of the greatest levers for consumer experiences. Search is one of the highest impact surfaces, and we are building a new team that will own not just the recommendations and search experiences, but also explore opportunities to improve customer experience, monetization, and merchant value. This team will help make Affirm the definitive destination consumers turn to for discovery, understanding, comparing, and shopping through Affirm, and will also lay the foundation for an agentic platform. What You'll Do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 8+ years of experience designing, developing and laun

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As we build Affirm's advertising platform and evolve Marketplace into a best in class shopping destination, the ability to route and discover is one of the greatest levers for consumer experiences. Search is one of the highest impact surfaces, and we are building a new team that will own not just the recommendations and search experiences, but also explore opportunities to improve customer experience, monetization, and merchant value. This team will help make Affirm the definitive destination consumers turn to for discovery, understanding, comparing, and shopping through Affirm, and will also lay the foundation for an agentic platform. What You'll Do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 8+ years of experience designing, developing and laun

About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Account Associates sit at the front of this motion—where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments. About the Role This role is designed as a launchpad for future enterprise sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. We are looking for individuals with 2-6+ years of professional sales experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week (Monda

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking a Principal Services Solutions Consultant to support our World Wide Strategic Accounts (WWSA) business across the Americas. This customer-facing role combines strategic services selling with technical solution consulting, helping large enterprises understand how Everpure Advanced Services can reduce risk, accelerate transformation, and increase the value of their data infrastructure investments. The successful candidate will work closely with strategic-account sales leaders, account executives, systems engineers, partners, delivery teams, and customer stakeholders. They will bring together business priorities, technical requirements, and services capabilities to create compelling transformation strategies and executable customer outcomes. We are seeking to staff the role in territory with New York Metro and Pittsburgh being the ideal. We will, however, consider qualified talent in neighboring east coast states. WHAT YOU'LL DO Build trusted relationships with executive, infrastructure, operations, and application stakeholders within strategic Americas accounts. Partner with WWSA sales and systems-engineering teams early in the customer lifecycle to identify services opportunities and shape account strategy. Lead discovery and consultative conversations around data-center consolidation, workload modernization, migration, automation, lifecycle management, operational readiness, and risk reduction.

About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Business Development sits at the front of this motion, where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments. About the Role This role is designed as a launchpad for future sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. We are looking for individuals with 4-6+ years of professional experience (2-3 of those in a full 360 closing role) who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams. This role is based in our Dublin, Ireland office. We use a hybrid work mo