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English Speaking Support Associate Jobs

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Manager, Customer Success As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive and influence the full renewal and expansion sales cycle Serve as an advisor and role model for exemplary customer service Balance autonomy with effective communication upwards Act as a regional/segment owner and escalation point for relevant matters Motivate CSMs to foster customer relationships that build trust and achieve consistent revenue growth Collaborate cross-functionally to drive positive customer outcomes and solve complex challenges Focus on talent attraction, retention, and development to create high-performance teams Who You Are: Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space 3+ years of experience leading a high-performing team of Customer Success Managers Full English language proficiency as required of a US headquartered English-first business A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities Familiar with the B2B tech or subscription-based software space Comfortable in a fast-paced, scaling environment Datadog values people from all walks of life. We understand not everyone will meet al

aicustomer service
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T
3mo ago

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your role We're seeking a Fraud Investigator for our Trust and Safety team. As a Fraud Investigator, you will be crucial in monitoring and investigating suspicious transactions and activities to help protect our company and our customers from financial losses and reputational damage. Drawing on your proficiency in identifying potentially harmful activities through in-depth investigations and clear reporting, you will be responsible for collaborating with teams, implementing effective anti-fraud solutions, and elevating overall security posture to create unique experiences only Tamara can provide. With a proven track record of analyzing complex data with precision, extracting valuable insights through keen observation, communicating clearly and persuasively, tailoring messages to diverse audiences in English, Arabic, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success. Your responsibilities Monitor and analyze transactions and

pythonsqlExcel
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What You’ll Be Doing Social media & branding Develop daily online media strategy (including but not limited to X), to boost engagement and brand visibility globally. Create, curate, and schedule compelling content that ties into trending discussions, audience behaviors, Web3 mentalities with OKX's messaging. Monitor online media channels, respond to audience interactions, track performance metrics, iterate strategies and report on ROI to refine content and campaign approaches. Team collaboration Work closely with marketing, product and other Web3 teams to align online media efforts with the company's broader goals. Bring fresh, creative ideas to the table during brainstorming sessions and cross- functional projects. Executive support Manage and handles administrative tasks for executive support, including but not limited to scheduling business meetings, organizing travel, planning and organizing events and logistics. Anticipate needs, handle confidential tasks with discretion. What We Look For In You Bachelor's degree in Marketing, Communications, or a related field preferred. Experienced in cross-departmental stakeholder communication and management, with proficiency in Mandarin, Cantonese, and English (written and spoken). Proven ability to produce engaging social media content, with a knack for spotting trends and audience behaviors. Portfolio of successful campaigns will be a plus. Skill in crafting punchy tweets, threads, and creative briefs for visuals and videos that resonate with crypto-native audiences in global markets. Thrive under pressure, pivot strategies quickly, and deliver high-quality work in a fast-moving industry. Curious, creative, and unafraid to experiment. A self-starter who balances independence with teamwork. Nice to have Sound understanding of crypto culture, trending topics, and audience psychology Ability to speak the language of Web3, Meme, or blockchain ecosystems. Experience in social media management, brandin

logisticsrecruitment
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Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 1 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English & Spanish language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule

financerecruitmentcustomer service
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Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 1 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English & French language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule

financerecruitmentcustomer service
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We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 1000+ integrations that Datadog works with Ensure successful onboarding of new Support Engineers Help triage Support Engineering queues and work with Product and Engineering on urgent matters Review and help prioritize Support Engineering escalations, and follow up with customers in Korea Dispatch customer requests throughout the day as part of a queue rotation schedule Oversee demo training and assist in demo certification Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers Build out documentation and knowledge base articles for a variety of technologies Who You Are: Passionate about people management and/or mentorship with minimum 3 years of experience leading a team Curious, self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Business or native-level fluency in English and Korean (

ABOUT CUBIST Cubist Systematic Strategies, an affiliate of Point72, deploys systematic, computer-driven trading strategies across multiple liquid asset classes, including equities, futures and foreign exchange. The core of our effort is rigorous research into a wide range of market anomalies, fueled by our unparalleled access to a wide range of publicly available data sources. WHAT YOU'LL DO The Quant Developer will be responsible for building and maintaining the research infrastructure and backtesting frameworks that support quantitative research, working closely with researchers to translate research ideas into robust, scalable, and maintainable research systems. The role spans multiple areas, including system design, data pipeline development, and the development of research and backtesting frameworks. WHAT'S REQUIRED Background in Electrical Engineering, Computer Science, or a related field, with 3+ years of software development experience as a software engineer. Strong programming ability in C++ and Python. Solid command of CI/CD practices and tooling, with the ability to design and maintain automated testing and build pipelines for research and backtesting environments. Practical knowledge and hands-on experience with distributed computing and distributed job scheduling / task assignment. Excellent analytical and engineering problem-solving skills. Demonstrated ability to work independently on large datasets and large codebases. A strong team player who works closely with researchers to translate research ideas into stable, maintainable research systems. Willingness to take ownership of your work, able to operate both independently and within a small team, while remaining careful, detail-oriented, and capable of performing well under pressure. Strong English communication skills. Commitment to the highest ethical standards. We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provid

pythonc++
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R
Remote
📍 Japan• Full-time• Remote• From ¥8.6M/yr
4mo ago

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team . What you bring Payroll management or equivalent experience Knowledge of payroll best practices. Proficient in using software tools like SAP, Excel / Google Sheet. An analytical mindset with great problem-solving abilities. Ability to adapt to a fast-paced, international work environment with a passion for making an impact. Is a productivity geek and will constantly think of ways to improve and speed up their work. You understand the need and ideal to work largely asynchronously. Writes and speaks fluent English It's not required to have experience working remotely, but considered a plus Demonstrates strong automation and AI capabilities and AI fluency. Key responsibilities Act as a true subject matter expert for the country Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers. Process full end to end payroll in-house, statutory

REMOTErestaigo
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PE
Private Employer
📍 Uttar Pradesh, India• Full-time
4mo ago

CRM Executive Location: Noida Experience: 1–3 Years Business: Paytm Money About the Role Paytm Money is looking for a detail-oriented CRM Executive to join its Execution Pod. In this role, you will be responsible for the end-to-end production, quality assurance, and deployment of customer communications across WhatsApp and Push Notification channels. You will ensure that every customer communication is accurate, engaging, compliant with SEBI regulations, and delivered seamlessly. This role requires strong attention to detail, excellent content review skills, and hands-on experience with CRM platforms. Key Responsibilities Draft, edit, and finalize communication copy for marketing campaigns in accordance with SEBI advertising and communication guidelines. Review and proof creatives, subject lines, CTAs, and campaign content before deployment to ensure accuracy and compliance. Set up, test, QA, and schedule campaigns on CleverTap across WhatsApp and Push Notification channels. Own campaign execution processes, including checklists, approvals, stakeholder coordination, and go-live timelines. Partner closely with Compliance and Legal teams to secure mandatory approvals and disclosures. Maintain campaign calendars, trackers, and execution dashboards to ensure timely delivery of all customer journeys. Monitor campaign deployment and proactively identify audience mismatches, delivery issues, or QA gaps. Ensure operational excellence with zero compliance misses and flawless campaign execution. Desired Skills & Qualifications 1–3 years of experience in CRM, Lifecycle Marketing, Content Operations, Marketing Operations, Customer Engagement, or Campaign Management. Hands-on experience with CleverTap is strongly preferred. Experience with MoEngage, WebEngage, Netcore, Braze, or similar CRM platforms is also valuable. Strong written English and content editing skills with the ability to create crisp, customer-friendly communication. Understanding of financial services com

O
Oatly
📍 Millville
4mo ago

Hello potential future Oatly employee. It’s us, the original oatmilk company that started in Sweden back 25 or so years ago and has since expanded to the U.S. where we’ve continued growing at a rate such that we need more brilliant minds to come work with us to keep the momentum going and the oatmilk flowing. Sustainability, health, and transparency are the core values that guide everything we do. Basically, we exist to help people live a healthier life without recklessly taxing the planet’s resources in the process, and to change the food system for the better. We drive that change through the power of oats and through a significant reduction in cow’s milk consumption. If any of this resonates with you, then maybe you’d like to work for Oatly, too. Now onto the formal stuff. Here are the things we want to hire you to do: · Together with site manager and global organization, build up, maintain, and further develop the quality system and HACCP work at site · Participate in LEAN/Improvement work · Exterior cleaning of the equipment and verification of the CIP · Follow the Food Safety rules and Good Manufacture Practice · Comply with GMPs, PPE, sanitation procedures, general housekeeping and food safety and food defense practices and procedures · Utilize process data, trend analysis and training to monitor, troubleshoot and respond to process conditions to optimize the plant operations · Collect and test samples on different stage of the process, and take action based on the results when required. · Perform basic laboratory testing pH, viscosity, total solids and titration · Maintain a clean facility and follow the sanitation schedule · Perform ATP swabbing · Adhere to all safety standards and wear all necessary personal protective equipment · Other duties assigned Here are the things we think you need: · Must be 18 years or older with the ability to read, write and speak English specific to work instructions including but not limited to safety purposes · High school,

Excelwarehouse
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Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity This is not a traditional GRC hire. The Tech G overnance Office is looking for someone who combines the governance judgment of a seasoned compliance professional with the drive of a forward-deployed engineer — someone who closes gaps by shipping solutions, navigates ambiguity without hand-holding, and operates with the urgency of a startup and the rigour of a regulated financial institution. You will own complex cross-functional workstreams independently — coordinating across Engineering, Legal, Product, and Finance — while managing external auditors and regulators. Strong written and verbal communication in both English and Mandarin is a meaningful advantage in this role. AI tooling is not optional; it is how you work. Who You Are Self-directed driver — You run cross-functional workstreams without being managed. Ambiguity is a starting point, not a blocker. AI-native operator — You already use AI to do more, faster — and you raise the floor for the teams around you. Clear communicator — You earn trust across regulators, auditors, and C-suite through precision and consistency — in any room. Culture Fit Pace Standards Startup velocity — Decisions move fast. Priorities shift. You ship, iterate, and adapt — without waiting for perfect con

awsgcpai
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Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Mobile Patrol Security Officers to work at a location near the Detroit area . Responsibilities of Mobile Patrol Security Officers include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons Control access for patrons, visitors or vendors as required Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Maintain clear, accurate logs pertaining to people or property including packages Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Other duties as assigned Required Qualifications of Mobile Patrol Security Officers: Must be at least 18 years of age Must have a Valid Driver's License High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functi

customer service
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R
4mo ago

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. About the Role We are looking for an experienced Business Development Manager to drive our growth in the Spanish market. In this role, you will be responsible for developing and managing reseller and channel partner relationships, expanding our market presence, and driving sustainable sales growth. The ideal candidate has experience in B2B channel development, ideally in the security or video surveillance industry, and is able to communicate effectively in both Spanish and English. You are passionate about building partnerships, proactive and driven to achieve sustainable sales growth. Key responsibilities Develop and expand the reseller network in the Spanish market, including identifying and onboarding new channel partners. Build and maintain strong relationships with distributors, resellers, and installers to drive long-term business growth. Develop channel strategies and maximize product sell-through across the partner network. Identify and pursue new business opportunities to achieve sales targets and grow market share. Deliver product presentations, pre-sales support, and partner training to improve product knowledge and sales capabilities. Collaborate with the marketing team to execute campaigns, events, and partner development initiatives. Monitor market trends, competitor activities, and industry developments. Maintain an accurate sales pipeline and prepare regular sales reports, forecasts, and market updates.

airustexcel
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SLSQ427R332 Want to help solve the world's toughest problems with data and AI? This is what we do every day at Databricks. Databricks operates at the leading edge of the Data and AI space. Our customers turn to us to lead the accelerated innovation their businesses need to gain first-mover advantage in today's ultra-competitive landscape. As an Enterprise Account Executive at Databricks, you come with relevant experience selling to Enterprise accounts. As a successful candidate you are a self-starter who understands the consumption sales process. You know how to sell innovation and value to existing customers, identify new use cases and grow consumption and can guide deals forward to compress decision cycles. You love understanding a product in-depth and are passionate about communicating its value to customers and partners. You will be offered huge potential for career progression with the pace of the team's growth. You will report to the Sales Director for Enterprise Sales Benelux. The impact you will have: Assess your territory and develop a successful execution strategy Drive quarter-on-quarter consumption growth in existing accounts Exceed activity and quarterly revenue targets Track all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce Identify new use case opportunities and showcase value to existing customers Promote the value of the Databricks' Data Intelligence Platform Ensure 100% satisfaction among all customers What we look for: Good understanding of the data platform and cloud ecosystems Some exposure to the software industry and understanding of selling SaaS, Data and Business Value Experience growing consumption and closing commit deals in a direct sales role Competent with prospecting research and ability to map out key stakeholders Advanced understanding of MEDDPICC Experience exceeding sales targets/quotas Bachelor's Degree or relevant work experience Fluency in English is require

aisalesforceExcel
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X
4mo ago

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. About the Job As a Merchant Support, you will be in a fast-paced team that provides our customers with undivided attention and care. You will be ready to take on any issues or inquiries that our customers raise, work to prevent fires and support our customer's hurdle. You will capture important customer insights and feedback from inquiries that you will receive which will help us to continuously improve our product and service delivery. You will collaborate with various departments to solve the inquiries from customers. Through all the intensity of Merchant Support, you will be the expert of our customers. You will understand our customers’ pains, and solve it as your day to day activities! Given the continuous nature of transactions in the payments industry, we must remain prepared at all times to assist our customers. As customers are our utmost priority, your role as the Merchant Support is crucial. Qualifications Behaviour Responsive Enjoy the puzzle of solving open-ended problems; you have a great analytical mindset Willing to be rostered on for weekends and public holiday Perform can do attitude in handling assigned projects which involve research, analysis, also driving them to completion if required Communicate well in English across teams within Xendit discipline and self-driven Confidence Eager to learn You’re goal oriented and able to pursue objectives consistent You’re able to show empathy and provide calm-responses to our customers to win their confidence Experience Have minim

accountingfinance
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