Enterprise Sales Engineering Director Jobs

P-1388 As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of Technical Solutions Engineers responsible for driving deep technical resolutions for complex customer issues across Spark, AI/ML, Streaming, and Lakehouse platforms. You will help customers realize business value from Databricks Ecosystem products through strong technical leadership, AI-first operational innovation and customer-centric execution. Mission Lead and scale a world-class AI-first Data & AI Support Engineering organization that combines deep technical expertise, operational excellence, intelligent automation and customer-centric support to accelerate issue resolution, improve platform reliability and drive exceptional customer outcomes across enterprise-scale Data and AI workloads. Build AI-enabled support workflows and reusable automations to improve resolution speed and support quality. Use Agentic AI systems, logs, telemetry, observability platforms and internal systems to accelerate troubleshooting and root-cause analysis safely. Create reusable runbooks, prompts, and agentic workflows that scale operational efficiency across teams. Ensure strong AI governance, customer data safety, validation practices, auditability, and human-in-the-loop controls. Partner with Engineering and Product teams to drive AI-first support innovation and operational excellence. Outcomes Drive AI-first support transformation initiatives that improve resolution speed, case quality, operational efficiency and customer experience. Partner with Engineering and Product teams to operationalize AI-assisted diagnostics, observability insights, and intelligent escalation management for enterprise customers. Build and scale reusable AI-enabled workflows, automations, runbooks, and operational intelligence frameworks across the support organization. Lead and manage Technical Solutions Engineers, Team Leads, and support operations personnel across AMER support functions based ou

P-1477 Databricks is transforming how it builds and operates People Technology — moving from traditional SaaS configuration toward an AI-native, agentic stack. You'll be the technical anchor of the People Tech pod, driving the architectural shift from workflow automation to autonomous, multi-agent systems that power HR, recruiting, workforce analytics, and employee experience at scale. This is a rare opportunity to reimagine a critical enterprise domain from the ground up using the very data and AI platform Databricks sells to the world. What you'll do Architect and build agentic systems that automate and augment People Tech workflows — onboarding, offboarding, comp analysis, policy Q&A, HR service delivery — using LLM orchestration frameworks (LangGraph, AutoGen, or equivalent). Define the agentic platform strategy for the pod: agent design patterns, tool-calling conventions, retrieval-augmented pipelines, evaluation frameworks, and human-in-the-loop guardrails. Integrate People Tech systems (Workday, Greenhouse, ADP etc.) as agent-accessible tools and data sources via Databricks Unity Catalog and MCP-style interfaces. Set the technical bar for the pod — reviewing designs, establishing engineering standards, and leading architectural reviews across the People Tech roadmap. Influence peers and stakeholders: translate agentic capability into business outcomes for People, Legal, and Finance partners, and mentor engineers in the pod on AI-first thinking. What we're looking for 8+ years of software engineering experience, with at least 2 years building production LLM or agentic applications (agents, RAG pipelines, tool-use, multi-agent orchestration). Deep fluency in Python and experience with agentic frameworks — LangChain/LangGraph, CrewAI, AutoGen, Semantic Kernel, or similar. Strong command of enterprise integration patterns: REST/GraphQL APIs, event-driven architecture, and connecting SaaS HR/HCM platforms programmatically. Experience with data platforms — Data

The Business Applications team at Zoox is responsible for building the foundation that connects our autonomous vehicle technology with a seamless customer experience. Our team thrives on collaboration, open problem-solving, and supportive risk-taking. You will be part of a growing and mission-driven Enterprise Applications team driving the key aspect of customer enablement and pricing landscape for Zoox, while contributing to our broader dedication to making cities safer, smarter, and more sustainable. In this role, you will have the opportunity to expand your technical horizons across our billing and financial ecosystem while taking direct ownership of a high-volume, high-transaction mediation layer. We are looking for an individual who loves to learn, values data accuracy, and is excited to see their designs directly support autonomous fleet operations. In This Role, You Will: Lead the design and architecture of SAP Convergent Mediation (CM) frameworks to process usage, events, and transactional data. Configure and customize mediation pipelines, transformation rules, enrichment, and routing logic. Design end-to-end data flows between upstream source systems, Convergent Charging (CC), and downstream BRIM components. Optimize mediation performance to ensure accurate, low-latency transaction processing and fault tolerance. Establish monitoring dashboards, alerting mechanisms, and reconciliation frameworks to ensure financial compliance and data integrity. Collaborate closely with finance, product, engineering, and external vendors to provide technical leadership and subject matter expertise. Qualifications: Extensive experience delivering end-to-end SAP BRIM implementations with a specific focus on Convergent Mediation (CM). Hands-on proficiency configuring mediation flows, transformations, and integrations with SAP CC, CI, FICA, or external APIs. Deep understanding of

RDQ427R351 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Search plays a foundational role in this mission. Whether through keyword-based retrieval, semantic similarity via vector embeddings, or hybrid approaches that combine both, our Search technologies help customers find, discover, and understand information across massive, complex datasets. These capabilities power everything from Retrieval Augmented Generation (RAG), AI assistants, and recommendation systems to enterprise knowledge management, in-product search, and data exploration. As a Staff Engineer for Search, you’ll play a critical role in building and scaling our next-generation Search product — spanning Vector Search, Keyword Search, and Search Quality. You’ll drive the design and evolution of a highly-performant, cost-efficient, and developer-friendly Search stack that enables customers to build AI applications with accuracy, speed, and scale. Beyond hands-on contributions, you’ll help define the long-term vision, mentor senior engineers, collaborate across teams, and lead strategic efforts that expand the technical and business impact of Search at Databricks. Check out our recent blog post: Decoupled by Design: Billion-Scale AI Search The impact you will have: Drive the architecture and evolution of the Search product, delivering scalable, low-latency, and high-quality retrieval across massive multimodal datasets. Identify and solve challenges in indexing, storage, query execution, and ranking — blending innovations in vector search, keyword search, and hybrid retrieval techniques. Partner with infrastructure, product, and research teams to shape APIs and developer experiences that

A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO • Build software used to support global trading across time zones • Work closely with business users to establish and refine requirements • Participate in identifying new technologies to continuously improve software systems • Implement DevOps practices within the team (GitHub/GitLab, Jenkins) • Provide production support to diagnose and resolve elevated application software production incidents and implement proactive remediation measures WHAT’S REQUIRED • Bachelor’s degree in computer science or another technical/scientific field • Minimum 8 years object-oriented programming experience with C#/.NET • Significant experience working with / understanding databases - primarily MS SQL Server • Must have experience in writing automated tests, unit tests, Test-Driven Development • Knowledge of design/architecture patterns, distributed systems, microservices, observability and monitoring, and containerization (Docker) • Willingness to work as part of a distributed Dev Team - 3 time zones (USA, Poland, India) • Strong problem solving and analytical skills • Exceptional verbal and written communication skills • Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: • Health care benefits • Maternity, Adoption & related leave policies • Generous paternity and family care leave policies • Employee Assistance Prog

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you'll do Product Support Operations Associate is a global team to design, implement, and grow Stripe's operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, and driving process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe's growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We're looking for an exceptional software engineer to join our rapidly evolving team at WRITER. In this pivotal role, you'll be at the forefront of expanding human capacity by building the next generation of AI-powered solutions that transform how leading enterprises operate. You'll dive deep into developing a state-of-the-art platform that leverages cutting-edge generative AI technologies, from large language models to sophisticated agentic workflows, delivering seamless, scalable, and secure applications that redefine enterprise productivity. This is an unparalleled opportunity to make a tangible impact, shaping the future of AI and contributing to a product that’s changing how the world works. This role is hybrid, based out of our San Francisco, New York City, or Seattle hubs. You'll report to our senior director, engineering . 🦸🏻‍♀️ What you’ll do Design and deliver secure, scalable AI integration platforms that connect enterprise systems and power missio

Zoox's Network Security team architects and defends the digital borders of the company, from corporate offices to engineering labs and product/mission environments. As Staff Network Security Architect, you own the target-state design for how Zoox segments, connects, and controls trust across enterprise IT, OT and lab networks, and hybrid cloud (AWS, GCP). You set the standards other teams build to, you are the security design authority on new infrastructure, and you are accountable for the coherence of the whole picture rather than the health of any one platform. You'll partner closely with Network Engineering, IT, Product Security, Hardware, and Software Engineering, and you'll influence far more systems than you personally operate. In This Role, You Will... Own Zoox's network security reference architecture across corporate, data center, lab/OT, and edge environments, and define the segmentation and trust model that everything else is built against Serve as the security design authority for new infrastructure: run design reviews and threat models early enough to change the design, and define the criteria under which a design is approved, conditionally approved, or rejected Translate security frameworks into buildable engineering standards. Map controls to NIST CSF 2.0, NIST 800-53, and ISO 27001 (IEC 62443 a plus for OT/lab), and turn them into reference patterns, guardrails, and acceptance criteria engineers can implement without interpreting policy Define the zero-trust and identity-to-network strategy, including 802.1X/certificate-based NAC, PKI trust hierarchy, ZTNA and remote access, and how non-human and headless lab/vehicle assets are authenticated and authorized Architect secure hybrid and multi-cloud connectivity (CloudWAN, SD-WAN, transit and inspection architectures, cloud-native controls) and define where inspection, enforcement, and logging belong Drive secure-by-design into the delivery path: encode s

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the rolex Imagine stepping into a role where your code directly empowers the world's largest enterprises to safely adopt superintelligence. As a software engineer, generative ai at WRITER, you'll be at the forefront of expanding human capacity by building the secure, scalable foundation that allows our generative AI solutions to thrive in complex corporate environments. The impact of this work is massive – for example, in the consumer packaged goods industry alone, our AI adoption is driving 69% revenue increases and 72% cost reductions. This role is designed for a well-rounded engineering generalist who leans heavily into generative AI while bringing a whole-systems mindset to architectural design. If you thrive on proactivity without red tape and love owning projects from proposal to deployment, you'll shape the future of AI and contribute to a product that’s changing how the world works. This is a hybrid role based out of our San Francisco, New York City, or London h

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the rolex Imagine stepping into a role where your code directly empowers the world's largest enterprises to safely adopt superintelligence. As a software engineer, generative ai at WRITER, you'll be at the forefront of expanding human capacity by building the secure, scalable foundation that allows our generative AI solutions to thrive in complex corporate environments. The impact of this work is massive – for example, in the consumer packaged goods industry alone, our AI adoption is driving 69% revenue increases and 72% cost reductions. This role is designed for a well-rounded engineering generalist who leans heavily into generative AI while bringing a whole-systems mindset to architectural design. If you thrive on proactivity without red tape and love owning projects from proposal to deployment, you'll shape the future of AI and contribute to a product that’s changing how the world works. This is a hybrid role based out of our San Francisco, New York City, or London h

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Lead the design and operation of a single, auditable security automation pipeline where security controls are authored, reviewed, validated, and deployed Build drift reconciliation and validation engines that detect and remediate divergence across endpoint, identity, cloud, and vulnerability management domains Replace manual console operations with version-controlled, auditable automation built on infrastructure-as-code and configuration management platforms Implement and scale infrastructure-as-code deployment patterns and reusable automation components that accelerate delivery of security controls across teams Build and maintain continuous integration and continuous deployment pipelines with automated linting, policy-as-code checks, pre-deployment validation gates, and promotion workflows Design observability and monitoring pipelines that surface drift, control failures, and deployment health across environments and enable rapid incident detection

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Location: Europe remote or London hybrid The role: We're looking for a Principal Product Designer (L7) to lead design across Synthesia's most complex and high-impact product surfaces. This is a senior IC role - you won't be managing a team, but you'll be operating at the highest level of individual craft and strategic influence, shaping direction across product domains and setting the standard for what great design looks like at Synthesia. This role sits at the intersection of product strategy, systems thinking, and exceptional craft. You'll define design direction for large, ambiguous problem spaces, anticipate risks before they become blockers, and reframe problems in ways that unlock better outcomes for customers, product teams, and the business. We're building a video platform for everyone - not a specialist tool - and we see a future where Synthesia sits alongside word processors, presentation software, and spreadsheets as a daily staple. Getting there requires design leadership that goes beyond execution: someone who helps the company make the right bets, raises the craft bar across the whole team, and builds the conditions for great design to thrive at scale. In this role you will: Lead large, complex, or

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Location: Europe remote or London hybrid The role: We're looking for a Staff (L6) Product Designer to lead design for Synthesia's AI-native product surfaces: the experiences where employees learn through conversation, companies localise content at scale, and AI becomes a direct participant in how work gets done - not just a tool behind the scenes. This area is central to redefining what a video platform can be: moving upstream from content creation into workforce development, and making complex AI capabilities feel natural, trustworthy, and effective for everyday users. You'll operate as a senior IC: setting direction, influencing roadmap decisions (not just contributing), shaping bets with Product and Engineering leaders, and raising the craft bar. In practice, this role is about solving AI-native design problems, for example: Designing real-time, conversational avatar experiences that feel engaging and natural - not robotic or gimmicky - for employees learning and practising skills at work. Creating interaction patterns for AI-driven workflows that give users the right amount of control, transparency, and trust without overwhelming them with complexity. Improving output quality through better structure, guidan

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Technical Consultant – AI-Powered Process Automation As an individual contributor, you will design complex architectures and lead the hands-on engineering of enterprise-grade automation platforms for global industry leaders. Location: Chennai, India | Work Model: In Office About the Team Our Chennai-based Customer Success team serves as an elite engineering hub for global enterprises. We specialize in platform architecture, delivering scalable, high-throughput environments that utilize AI-Powered Process Automation to resolve mission-critical operational bottlenecks. The Opportunity As a Senior Technical Consultant , you will focus directly on core hands-on engineering, system design, and technical integration execution. Top technical talent joins Appian in this role to maintain individual contributor focus on complex architectures—building low-latency integrations, optimizing database schemas, and diagnosing deep performance bottlenecks without heavy people-management overhead. What You’ll Do Implement Scalable Platform Architecture: Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema design, data modeling , query performance, and responsive UX/UI best practices. Engineered Integrations: Perform hands-on design, code implementation, and unit testing using SQL views , stored procedures , and high-concurrency REST/SOAP web services/APIs . System-Level Troubleshooting: Rapidly diagnose performance bottlenecks, memory usage, CPU constraints, and network latency spikes across the we

About the role We're looking for a Web Designer to own the design of Perplexity's marketing and landing pages. You'll be the person who makes sure every page we ship looks and feels like it belongs to one of the most exciting AI products in the world — clear, beautiful, and fast. You're a great designer first and foremost, with the visual taste to set the bar for our web presence. But you also understand how modern web pages get built and maintained. As page volume grows across consumer and enterprise, a big part of this role is making our landing page system more self-serve internally: you'll create and own the design side of our CMS so the rest of the company can spin up on-brand pages without a designer in the loop every time. You'll report into the Brand/Creative Studio team and work closely with Growth, Product Marketing, Brand, and our front-end engineers. What you'll do Own the design of marketing pages, landing pages, and growth surfaces end-to-end — you're the DRI for web craft Create and own the CMS design system: the templates, components, and patterns that let teams build on-brand pages themselves Partner with Growth and Product Marketing to translate business goals into compelling, high-converting page designs Work with Brand to keep visual consistency across every web touchpoint Collaborate directly with front-end engineers to ship pages quickly and at a high quality bar, including the ongoing migration off Framer Bring a strong point of view on layout, typography, motion, and interaction design for the web Raise the floor on self-serve page creation so the design team can focus on the highest-craft work What we're looking for A strong portfolio of web and marketing design work — landing pages, campaign pages, product marketing sites — that shows you're a designer first Excellent visual design skills with a clear sense of brand, typography, and composition Hands-on experience designing within and for CMS / templating systems, and an instinct for buildi