Enterprise Sales Engineering Director Jobs

Scale's Red Team and Safety function stress-tests the most capable AI models in the world, and shapes how labs, governments, and enterprises deploy them. We are hiring a Technical Program Manager to own day-to-day partnerships with frontier model developers. This is a hands-on role for someone who is technically curious, comfortable with researchers, and operationally rigorous. You will partner closely with research, operations, and go-to-market. The team Red Team and Safety is a nimble function that stress-tests frontier AI. We partner with major model developers to generate adversarial data, run evaluations, and publish benchmarks across jailbreaks, prompt injection, agentic misuse, LLM-based cyber security, CBRN, political bias, and self-harm. Our work shapes how leading labs train their models and how governments and enterprises deploy them. You will: Own a portfolio of frontier-lab partnerships day-to-day. Run customer conversations, scope new engagements, and grow accounts from one-off projects into ongoing scope. Act as a credible subject-matter expert in customer conversations; explain adversarial methodology, vulnerability taxonomies, benchmark findings, and what they imply commercially, in language that lands with technical buyers. Partner with Enterprise and Public Sector account teams to qualify and close opportunities where safety, red teaming, or LLM-based cyber security are part of the deal. Coordinate delivery with research and operations leads. Make sure scope, capacity, and timelines line up before we commit, and unblock the team as engagements run. Contribute to public benchmark launches. Help shape the framing, the rollout, and the narrative we take to customers and the field. Feed signal back into the roadmap. Surface what customers are asking for, what is breaking, and what we should build next. Ideally, you would have: Working fluency in model behavior, adversarial ML, and AI safety, enough to hold a substantive conversatio

Who We Are Inorsa is an AI-first automation platform transforming how mission-critical infrastructure is designed, maintained, and upgraded. We serve telecom, fiber, data centers, and more, automating everything from document ingestion to drawing generation. Our platform helps infrastructure owners build faster, safer, and more cost-effectively. We're a fast-growing, highly technical team solving complex engineering problems. Every member of our team has a direct impact on product quality, customer outcomes, and how infrastructure is delivered now and into the future. Why Now As our agentic platform matures and enterprise deployments deepen, we need a technical leader who can close the gap between AI capability and production-grade reliability. We aren't competing on general intelligence—we're winning by being the deepest AI platform in the engineering vertical. This role is the tip of that spear. What You'll Do Architect Agentic Workflows Design and implement multi-actor state machines using LangGraph, including loops, error-recovery paths, and human-in-the-loop checkpoints Own the observability and evaluation strategy using LangSmith: trace agentic paths, version prompts, and run regression tests against gold-standard engineering datasets Build custom evaluators (LLM-as-judge) and use traces to identify exactly where multi-step agentic chains fail in production Drive Vertical Domain Integration Collaborate directly with structural and telecom domain experts to encode specialized engineering knowledge into agentic tools Translate 30+ years of practitioner tribal knowledge into reliable, production-grade automation Work cross-functionally with engineers, product managers, and field teams to ensure AI outputs meet the accuracy standards required in high-stakes engineering environments Set the Technical Standard Lead by example on AI-native development: Cursor, Claude Code, GitHub Copilot, and equivalent tooling Automate the grunt work of coding to concentrate

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About The Role Data governance is one of the most critical challenges for Mixpanel's enterprise customers, and the AI era turns it into a foundational problem. Analytics and agents are only as trustworthy as the data beneath them. Poor data quality compounds: incorrect analyses spread as it becomes easier for anyone — or any agent — to query data, and the problem multiplies as customers scale into projects with high-cardinality events and fast-growing user bases. A data foundation that stays clean, consistent, and trusted is what sets Mixpanel apart. As a Senior Software Engineer on the Data Foundation team, you'll work across the stack to build high-impact features with extreme customer focus. You'll partner closely with engineers across the company, and with Design, Product, and GTM, to solve one of the hardest problems in analytics: keeping data clean, consistent, and trustworthy at scale. Curious what this looks like in practice? Read why data governance matters for AI-powered analytics on our blog. What You'll Do Build customer-facing features on our web application (React SPA) Collaborate closely with engineers and cross-functional partners across Product, Design, GTM, and beyond Take full ownership of projects — from shaping and delivery through iteration We're Looking For Someone Who Has Full-stack experience, with deep expertise in at least one of: Web application backends (Python, Django) High-volume APIs Search indexing A track record of leading projects end to end, not just executing tickets Comfort moving across the stack Bonus Points For Experience with data ingestion (Go) A data-driv

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Technical Support Specialist As a Technical Support Specialist, you’ll play a key role in ensuring Synthesia delivers a reliable and consistent experience for our customers. You’ll be the go-to team for internal technical escalations and play a key part in Synthesia’s technical Success. You’ll investigate complex platform issues, apply technical fixes where possible, and escalate clearly to Engineering when required. You’ll own cases end to end, reproducing problems, analysing logs and data, validating workarounds or patches, and confirming resolution with the customer. Role Responsibilities: Investigate and troubleshoot complex technical issues across the Synthesia platform Apply fixes, configuration changes, or validated workarounds where possible Escalate to Engineering with clear diagnostic details and impact assessments Reproduce reported issues in internal environments to identify root causes Analyse logs, data, and customer configurations to support investigations Validate fixes or patches and confirm resolution with the customer Document findings, solutions, and technical procedures for future reference Collaborate with Product and Engineering teams to report bugs and suggest improvements About You: Mini

JOB TITLE IT Operations Engineer, Application Support A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO • Provide technical support for software applications and investigate, diagnose, and resolve application issues • Automate start-of-day and end-of-day checks for key applications. • Log and track incidents across applications in the production environment. • Implement monitoring and automation initiatives and develop custom solutions using Python, Shell, and/or Powershell scripts. • Create tactical support tools and scripts to improve the incident investigation process and enable • transparency into potential business impacts. • Prioritize and categorize incidents based on severity and impact. • Collaborate with the development team to improve applications based on user feedback. • Create and maintain documentation for responding to common errors and application incidents. • Assist with software applications deployment and configuration . • Provide training and assistance to users to ensure effective use of applications and systems. • Develop knowledge base resources to empower users to independently resolve common problems. WHAT’S REQUIRED • Bachelor's degree in computer science, information technology, or a related field. • Experience supporting middle- and back-office applications created in .Net, Java, C# etc. Ability to debug apps using of code, logs, alerts etc. • Literacy in complex SQL procedures/queries. • Ability to diagnose and troubleshoot technical issues.

We are looking for an experienced and proactive Infrastructure Support Engineer to provide technical support and administration across our cloud and on-prem IT environments. This role combines infrastructure operations, technical support, and platform administration, delivering specialised technical assistance to our company employees, including quantitative researchers, developers, and business teams across the Americas (GMT-3 to GMT-6) or Asia-Pacific (GMT+7 to GMT+9) time zones. The ideal candidate will have hands-on experience with AWS infrastructure, enterprise platforms, and strong analytical and troubleshooting skills. The role requires excellent communication skills and the ability to support both technical and non-technical users in an international environment. WHAT YOU'LL BE DOING: Handle and respond to employee support requests through corporate communication and ticketing platforms Support, maintain, and troubleshoot cloud and on-premises infrastructure services, applications, and enterprise platforms Manage user accounts, access permissions, system configurations, and related administrative tasks Troubleshoot hardware, software, access, and basic connectivity issues including VPN, Wi-Fi, DNS, and related networking components Monitor infrastructure health, performance, and availability Conduct root cause analysis for recurring technical and infrastructure-related issues, and recommend improvements Contribute to automation, integration, and process improvement initiatives Maintain clear and accurate technical documentation, operational procedures, and user guides Work closely with cross-functional teams to design solutions and implement system improvements and upgrades Provide remote support for office and on-premises IT infrastructure, where applicable WHAT WE LOOK FOR IN YOU: Bachelor's degree in Computer Science, Information Technology, or related field At least 5 years of experience in IT Support and Engin

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Join Micron’s AI Enablement team and help accelerate enterprise-wide AI adoption. This role is designed for engineers passionate about applying AI to real-world business challenges. You will work on rapid prototyping, automation, and integration of AI solutions that enhance productivity and innovation across diverse business areas. Responsibilities: AI Solution Development: Build and deploy AI-driven tools and workflows using platforms like Copilot Studio , UiPath , and other automation frameworks. Integration & Enablement: Connect AI agents with enterprise systems (e.g., SharePoint, M365), external APIs, knowledge bases, and ensure seamless interoperability. Process Automation: Identify repetitive tasks and design intelligent automation solutions to improve efficiency. Collaboration & Training: Partner with

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Key Responsibilities Lead and execute the Process Intelligence strategy for Finance, aligned with enterprise AI, automation, and transformation roadmaps Establish end-to-end process visibility across core Finance value streams (Order to Cash, Source to Pay, Record to Report) Drive adoption, governance, and value realization of process intelligence platforms (Celonis, SAP Signavio, UiPath) Translate process insights into a prioritized pipeline of actions , including automation, agentic use cases, re-engineering, and control improvements Partner with Finance, AI/Automation, and IT teams to convert insights into delivered and measured business value Define and standardize process KPIs, benchmarks, and executive dashboards for leadership and SteerCo reporting Enable self-service process intelligence through data products, playbooks, and training to scale adoption across Finance Act as a trusted advisor to Global Process Owners and Finance leadership , influencing decisions on performance optimization and transformation priorities Qualifications Minimum Qualifications Bachelor’s degree in Finance, Accounting, Information Systems

About Supabase Supabase is the open-source Postgres development platform that 10M+ developers and thousands of enterprises depend on every day. Database, Auth, Storage, Edge Functions, Realtime and Vector Search all run on one platform: the same compute , the same disks , the same network and control plane, in every region we operate. Supabase's hardest problems live in that platform. Millions of databases, growth that compounds every quarter, and a customer base running from a developer on a free project to a regulated enterprise routing traffic through PrivateLink . Reliability, capacity, cost and the enterprise features that close deals all come back to the same primitives. We're hiring a Product Lead to own them. About the role You own the platform primitives every Supabase product runs on: compute, disks, networking, the API gateway, capacity and regions. You own the enterprise surfaces built on top of them too, including read replicas , custom domains , PrivateLink and Bring Your Own Cloud. You report to the Head of Product and set direction for the whole area alongside the leads for our other product lines. You're the only product person on the platform today, and the team grows under you as the area does. What you'll be responsible for: You talk to customers across the full spectrum. Developers running a single small project, growing startups whose bill is mostly compute and disk, enterprises walking through a network architecture review, and partners building on top of Supabase. You own the problem statement and requirements behind every platform bet. You define what we're building and why before engineering starts, name the cost, capacity and reliability constraints, and keep that clarity current through execution. You decide what gets built, what gets deferred, and what gets cut. Every quarter you're choosing between enterprise unlocks that open new markets, cost and performance wins for the long tail of projects, and net-new capabilities that change what

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. As a Global Technology Service Engineer, you will serve as a primary point of contact for global technology support requests. You will diagnose and resolve technical issues across end-user computing platforms, enterprise applications, and collaboration tools while delivering professional, high-quality support experience. Engineers in this role are expected to operate with strong technical judgment, resolve issues beyond basic troubleshooting, and contribute to the continuous improvement of our support operations. What you’ll do Provide high‑quality technical support via phone, chat, email, and self‑service channels while delivering white‑glove service to global employees. Diagnose and resolve incidents across end‑user technologies (Windows/Mac), Microsoft 365, collaboration tools, financial/trading apps, mobile devices, and enterprise applications. Troubleshoot identity, networking, and endpoint issues including Active Directory, VPN, device configuration, endpoint management, and mobile device management. Deliver first‑contact resolution whenever possible while logging, categorizing, prioritizing, and managing tickets in the ITSM platform according to SLAs. Escalate complex issues with clear technical documentation, diagnostic details, and handoff notes to downstream support teams. Create, improve, and maintain knowledge base content, capturing troubleshooting steps, solutions, and best practices. Participate in structured shift handovers and

About the Team The IT and Security organization builds the systems, data foundations, and automation that help OpenAI operate securely and reliably at scale. We support critical domains across identity, access, infrastructure security, enterprise systems, and internal productivity. As OpenAI grows, audit readiness and control assurance increasingly depend on reliable data: accurate system inventories, access populations, change records, configuration state, exception signals, and evidence generated directly from source systems. Our goal is to move beyond manual evidence collection and build scalable data products, automated validation, and continuous control monitoring that make security and IT controls measurable, repeatable, and defensible. About the Role We are looking for an IT Controls Data Engineer to build the data infrastructure that powers audit readiness, IT controls, evidence automation, and continuous control monitoring. In this role, you will design and maintain the pipelines, datasets, models, validation logic, dashboards, and evidence exports that make IT controls measurable, repeatable, and defensible. You will work across Security, IT, Infrastructure, Engineering, Finance Risk Management, and auditors to turn complex system behavior into reliable control data products. This is a technical builder role. The ideal candidate is strong in data engineering and analytics engineering, comfortable working with enterprise and security system data, and able to explain data lineage, source-system behavior, and control logic clearly to technical and audit stakeholders. You’ll be responsible for Building reliable data pipelines, models, and datasets for IT controls, including access, identity, configuration, change, ticketing, exception, and evidence data. Creating data quality, lineage, reconciliation, and completeness checks that make control data defensible for SOX and other audit use cases. Designing automated evidence generation workflows that produce compl

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Why Box needs You We're looking for a Senior Staff Software Engineer to join our Core Experience organization, supporting both backend and frontend engineering across our Warsaw and Redwood City sites. This is a high-impact, hands-on senior individual contributor role for someone who wants to design complex systems and see them through to production in a customer-facing domain. You will help shape the technical direction of a large-scale, customer-facing platform - breaking out of our monolith, modernizing our backend and frontend architectures, and leading the organization

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Are you passionate about ensuring the highest quality for cutting-edge generative AI applications? As a software quality engineer at WRITER, you'll play a critical role in shaping the reliability, performance, and trustworthiness of our AI-powered work orchestration platform. You’ll be at the forefront of defining and implementing rigorous quality strategies for our enterprise-grade LLMs and AI agents, directly impacting how hundreds of global companies unlock transformational value through AI. This is a unique chance to dive deep into the unique challenges of AI quality assurance and make a tangible difference in a rapidly evolving field. This is a hybrid role based out of our London, San Francisco, Seattle, and New York City hubs. You will report directly to the director of engineering. 🦸🏻‍♀️ What you'll do Define and implement comprehensive quality assurance strategies and test plans for our AI agents and LLM-powered applications, ensuring exceptional prod

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Are you passionate about ensuring the highest quality for cutting-edge generative AI applications? As a software quality engineer at WRITER, you'll play a critical role in shaping the reliability, performance, and trustworthiness of our AI-powered work orchestration platform. You’ll be at the forefront of defining and implementing rigorous quality strategies for our enterprise-grade LLMs and AI agents, directly impacting how hundreds of global companies unlock transformational value through AI. This is a unique chance to dive deep into the unique challenges of AI quality assurance and make a tangible difference in a rapidly evolving field. This is a hybrid role based out of our London, San Francisco, Seattle, and New York City hubs. You will report directly to the director of engineering. 🦸🏻‍♀️ What you'll do Define and implement comprehensive quality assurance strategies and test plans for our AI agents and LLM-powered applications, ensuring exceptional prod

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf At Jamf, we empower people to be their best selves and do their best work.As an Strategic Customer Success Manager (SCSM) at Jamf, you will act as a dedicated resource and owner for a strategic book of large enterprise accounts, ensuring successful Apple deployment within the Jamf portfolio of products to drive customer engagement, adoption, and retention across that book of business. The SCSM position works within the Customer Success Department and acts as the Account Owner role supporting the entire Jamf Product Suite. They are responsible for forging deep relationships with the customers’ senior leaders, decision makers, and stakeholders and driving proactive engagements, business reviews, and best practices to ensure our customers realize measurable value of their Jamf solution. The ECSM owns the customer relationship along their entire journey, from onboarding to value realization, working cross-functionally to advocate for customer needs and resources to ensure their success as well as providing feedback back to Jamf representing the voice of the customers. This role requires advanced knowledge of Jamf platform of products, customer environments, and key technical workflows for their customers’ businesses. This is a hybrid position available to individuals residing in the Minneapolis,MN Austin, TX and Eau Claire,WI metro areas. While the role is primarily hybrid, you may be asked to work occ