Escalation Management Manager Jobs

PHLEBOTOMIST/HCA – NORTH EAST SCOTLAND – OUR FUTURE HEALTH Banding: Band 2 & 3 Location: North East Scotland Rate: £18.00 – £25.78 per hour Pulse Nursing is looking for experienced Phlebotomists and Healthcare Assistants (HCAs) with phlebotomy experience to join our team in North East Scotland, with shifts available Monday to Sunday (8:00am – 7:30pm). We offer competitive hourly pay rates of: Monday to Friday: £18.00 per hour Saturday: £20.96 per hour Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA, you will: Complete POCT cholesterol checks, height, weight and waist measurements, heart rate and blood pressure checks, and accurately record findings on the system. Draw two blood samples, ensuring they are correctly labelled and stored. Monitor the wellbeing of participants throughout their appointments, escalating concerns where appropriate. To be successful in this role, you should have: A Certificate in Phlebotomy. A minimum of one year's active experience drawing blood. Experience taking patient observations. Excellent patient care skills. The Right to Work in the UK. You will benefit from: Accrued holiday pay. Weekly pay. A dedicated Pulse consultant to support you throughout the project. If you are interested in this opportunity, please apply today with your CV. We are unable to support or accept applications from candidates who are residents within the Red or Amber List of the Code of Practice for the International Recruitment of Health and Social Care Personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.

PHLEBOTOMIST/HCA – MILTON KEYNES – OUR FUTURE HEALTH Banding: Band 2 & 3 Location: Milton Keynes Rate: £18.00 – £25.78 per hour Pulse Nursing is looking for experienced Phlebotomists and Healthcare Assistants (HCAs) with phlebotomy experience to join our team in Milton Keynes, with shifts available Monday to Sunday (8:00am – 7:30pm). We offer competitive hourly pay rates of: Monday to Friday: £18.00 per hour Saturday: £20.96 per hour Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA, you will: Complete POCT cholesterol checks, height, weight and waist measurements, heart rate and blood pressure checks, and accurately record findings on the system. Draw two blood samples, ensuring they are correctly labelled and stored. Monitor the wellbeing of participants throughout their appointments, escalating concerns where appropriate. To be successful in this role, you should have: A Certificate in Phlebotomy. A minimum of one year's active experience drawing blood. Experience taking patient observations. Excellent patient care skills. The Right to Work in the UK. You will benefit from: Accrued holiday pay. Weekly pay. A dedicated Pulse consultant to support you throughout the project. If you are interested in this opportunity, please apply today with your CV. We are unable to support or accept applications from candidates who are residents within the Red or Amber List of the Code of Practice for the International Recruitment of Health and Social Care Personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.

PHLEBOTOMIST/HCA – NORWICH – OUR FUTURE HEALTH Banding: Band 2 & 3 Location: Norwich Rate: £18.00 – £25.78 per hour Pulse Nursing is looking for experienced Phlebotomists and Healthcare Assistants (HCAs) with phlebotomy experience to join our team in Norwich, with shifts available Monday to Sunday (8:00am – 7:30pm). We offer competitive hourly pay rates of: Monday to Friday: £18.00 per hour Saturday: £20.96 per hour Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA, you will: Complete POCT cholesterol checks, height, weight and waist measurements, heart rate and blood pressure checks, and accurately record findings on the system. Draw two blood samples, ensuring they are correctly labelled and stored. Monitor the wellbeing of participants throughout their appointments, escalating concerns where appropriate. To be successful in this role, you should have: A Certificate in Phlebotomy. A minimum of one year's active experience drawing blood. Experience taking patient observations. Excellent patient care skills. The Right to Work in the UK. You will benefit from: Accrued holiday pay. Weekly pay. A dedicated Pulse consultant to support you throughout the project. If you are interested in this opportunity, please apply today with your CV. We are unable to support or accept applications from candidates who are residents within the Red or Amber List of the Code of Practice for the International Recruitment of Health and Social Care Personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with 4 10-hour shifts, permanently covering weekends during NASA hours: 16:00-02:00 UT

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with 4 10-hour shifts, permanently covering weekends during EMEA Hours: 08:00-18:00 UT

Phlebotomist/HCA – Yorkshire – Our Future Health Banding: Band 2 & 3 Location: Yorkshire Rate: £18.00 - £25.78 per hour Pulse Nursing is looking for experienced Phlebotomists and Healthcare Assistants (HCAs) with phlebotomy experience to join our team in Yorkshire, with shifts available Monday to Sunday (8:00am – 7:30pm). We offer competitive hourly pay rates of: Monday to Friday: £18.00 per hour Saturday: £20.96 per hour Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA, you will: Complete POCT cholesterol checks, height, weight and waist measurements, heart rate and blood pressure checks, and accurately record findings on the system. Draw two blood samples, ensuring they are correctly labelled and stored. Monitor the wellbeing of participants throughout their appointments, escalating concerns where appropriate. To be successful in this role, you should have: A Certificate in Phlebotomy. A minimum of one year's active experience drawing blood. Experience taking patient observations. Excellent patient care skills. The Right to Work in the UK. You will benefit from: Accrued holiday pay. Weekly pay. A dedicated Pulse consultant to support you throughout the project. If you are interested in this opportunity, please apply today with your CV. We are unable to support or accept applications from candidates who are residents within the Red or Amber List of the Code of Practice for the International Recruitment of Health and Social Care Personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.

Phlebotomist/HCA – Oxford – Our Future Health Banding: Band 2 & 3 Location: Oxford Rate: £18.00 - £25.78 per hour Pulse Nursing is looking for experienced Phlebotomists and Healthcare Assistants (HCAs) with phlebotomy experience to join our team in Oxford, with shifts available Monday to Sunday (8:00am – 7:30pm). We offer competitive hourly pay rates of: Monday to Friday: £18.00 per hour Saturday: £20.96 per hour Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA, you will: Complete POCT cholesterol checks, height, weight and waist measurements, heart rate and blood pressure checks, and accurately record findings on the system. Draw two blood samples, ensuring they are correctly labelled and stored. Monitor the wellbeing of participants throughout their appointments, escalating concerns where appropriate. To be successful in this role, you should have: A Certificate in Phlebotomy. A minimum of one year's active experience drawing blood. Experience taking patient observations. Excellent patient care skills. The Right to Work in the UK. You will benefit from: Accrued holiday pay. Weekly pay. A dedicated Pulse consultant to support you throughout the project. If you are interested in this opportunity, please apply today with your CV. We are unable to support or accept applications from candidates who are residents within the Red or Amber List of the Code of Practice for the International Recruitment of Health and Social Care Personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role This is an entry-level role designed for individuals beginning their career in remote operations or autonomous systems. As a Remote Assistance Operator I, you will support day-to-day remote assistance operations by monitoring autonomous robots, following established workflows, and escalating issues to shift leads when needed. This role focuses on learning core tools, safety standards, and operational procedures while working closely with experienced operators and shift leads. Shift This is a night shift role and requires flexible availability, including evenings, weekends, and holidays. Typical hours are 4 PM to 12 AM CST, five days per week. What You’ll Do Monitor autonomous robots using remote assistance tools and dashboards Follow step-by-step procedures to support standard operational scenarios Escalate technical or operational issues to shift leads or senior operators Accurately document observations, incidents, and actions taken Follow safety protocols and communication guidelines at all times Learn and adapt to new tools, workflows, and process updates What You Bring Required Qualifications Education: High School Diploma, GED, or local equivalent. Driver's License: Valid driver's license Language & Communication: Proficiency in English (B2 level or higher, written and spoken) for effective communication and documentation. Technical Skills: Basic computer proficiency and comfort using web-based tools Problem-Solving & Critical Thinking: Strong attention to detail and ability to follow defined processes Safety & Public Interaction: Ability to remain calm and professional in live operational environments Work Environment: Willingness to work nights, weekends, an

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Security Incident Response team is responsible for triaging and assessing the severity of incoming security alerts, responding with initial containment measures and escalating as needed to incident responders for further investigation and resolution. They analyze a variety of data sources to identify potential threats, collect requirements for operational enhancements to detection and response systems, and generally scale security processes. From external attacks to insider threats, our goal is to respond with speed and precision, remediate, and support the incident postmortem process. The team is distributed globally and regularly coordinates with stakeholders in North America, Europe, and Asia. What you’ll do You will leverage your security incident response experience to improve capabilities at Stripe. You will manage and coordinate the entire incident response process, developing and implementing incident response plans, conducting risk assessments, establishing procedures, leading workstreams, and ensuring timely and effective resolution. You will also act as incident commander, collaborating with various internal stakeholders, performing post-incident analysis and reporting, and making continuous improvements to Stripe’s security engineering and incident response function. Responsibilities Lead and coordinate security incident response activities and workstreams as the incident response manager (IRM) Analyze and inv

Registered: Phlebotomist/HCA Banding: Band 2 & 3 Location: North East Scotland Rate:£18.00 - £ 25.78 per hour Pulse Nursing Agency are looking for experienced Phlebotomists and HCA’s with Phlebotomy experience in the North East Scotland area with shifts available Monday-Sunday (8:00am19:30pm). Offering competitive hourly pay rates of: Monday to Friday: £18.00 per hour, Saturday: £20.96 per hour, Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA you will: Complete POCT cholesterol checks; height, weight and waist measurements; heart rate and blood pressure checks and record data findings on the system Draw two blood samples, labelling and storing correctly Check the welfare of the participants throughout their appointments, escalating as required To be successful in this role you should have: A Certificate in Phlebotomy Minimum of one year’s active experience drawing blood. Experience in taking patient observations Excellent patient care skills Immediate holder of the Right to Work in the UK We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. You will benefit from: Accrued holiday pay Weekly pay Dedicated Pulse consultant to support you during your time on this project If you are interested in this opportunity please apply today (with CV). We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard Lis

Registered: Phlebotomist/HCA Banding: Band 2 & 3 Location: North East Wales Rate:£18.00 - £ 25.78 per hour Pulse Nursing Agency are looking for experienced Phlebotomists and HCA’s with Phlebotomy experience in the North East Wales area with shifts available Monday-Sunday (8:00am19:30pm). Offering competitive hourly pay rates of: Monday to Friday: £18.00 per hour, Saturday: £20.96 per hour, Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA you will: Complete POCT cholesterol checks; height, weight and waist measurements; heart rate and blood pressure checks and record data findings on the system Draw two blood samples, labelling and storing correctly Check the welfare of the participants throughout their appointments, escalating as required To be successful in this role you should have: A Certificate in Phlebotomy Minimum of one year’s active experience drawing blood. Experience in taking patient observations Excellent patient care skills Immediate holder of the Right to Work in the UK We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. You will benefit from: Accrued holiday pay Weekly pay Dedicated Pulse consultant to support you during your time on this project If you are interested in this opportunity please apply today (with CV). We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard Lis

Registered: Phlebotomist/HCA Banding: Band 2 & 3 Location: North West Wales Rate:£18.00 - £ 25.78 per hour Pulse Nursing Agency are looking for experienced Phlebotomists and HCA’s with Phlebotomy experience in the North West Wales area with shifts available Monday-Sunday (8:00am19:30pm). Offering competitive hourly pay rates of: Monday to Friday: £18.00 per hour, Saturday: £20.96 per hour, Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA you will: Complete POCT cholesterol checks; height, weight and waist measurements; heart rate and blood pressure checks and record data findings on the system Draw two blood samples, labelling and storing correctly Check the welfare of the participants throughout their appointments, escalating as required To be successful in this role you should have: A Certificate in Phlebotomy Minimum of one year’s active experience drawing blood. Experience in taking patient observations Excellent patient care skills Immediate holder of the Right to Work in the UK We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. You will benefit from: Accrued holiday pay Weekly pay Dedicated Pulse consultant to support you during your time on this project If you are interested in this opportunity please apply today (with CV). We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard Lis

Registered: Phlebotomist/HCA Banding: Band 2 & 3 Location: Mid Wales Rate:£18.00 - £ 25.78 per hour Pulse Nursing Agency are looking for experienced Phlebotomists and HCA’s with Phlebotomy experience in the Mid Wales area with shifts available Monday-Sunday (8:00am19:30pm). Offering competitive hourly pay rates of: Monday to Friday: £18.00 per hour, Saturday: £20.96 per hour, Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA you will: Complete POCT cholesterol checks; height, weight and waist measurements; heart rate and blood pressure checks and record data findings on the system Draw two blood samples, labelling and storing correctly Check the welfare of the participants throughout their appointments, escalating as required To be successful in this role you should have: A Certificate in Phlebotomy Minimum of one year’s active experience drawing blood. Experience in taking patient observations Excellent patient care skills Immediate holder of the Right to Work in the UK We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. You will benefit from: Accrued holiday pay Weekly pay Dedicated Pulse consultant to support you during your time on this project If you are interested in this opportunity please apply today (with CV). We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard Lis

Registered: Phlebotomist/HCA Banding: Band 2 & 3 Location: South West Wales (Carmarthenshire & Pembrokeshire) Rate:£18.00 - £ 25.78 per hour Pulse Nursing Agency are looking for experienced Phlebotomists and HCA’s with Phlebotomy experience in the South West Wales area with shifts available Monday-Sunday (8:00am19:30pm). Offering competitive hourly pay rates of: Monday to Friday: £18.00 per hour, Saturday: £20.96 per hour, Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA you will: Complete POCT cholesterol checks; height, weight and waist measurements; heart rate and blood pressure checks and record data findings on the system Draw two blood samples, labelling and storing correctly Check the welfare of the participants throughout their appointments, escalating as required To be successful in this role you should have: A Certificate in Phlebotomy Minimum of one year’s active experience drawing blood. Experience in taking patient observations Excellent patient care skills Immediate holder of the Right to Work in the UK We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. You will benefit from: Accrued holiday pay Weekly pay Dedicated Pulse consultant to support you during your time on this project If you are interested in this opportunity please apply today (with CV). We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard Lis

Registered: Phlebotomist/HCA Banding: Band 2 & 3 Location: Swansea Bay & West Glamorgan Rate:£18.00 - £ 25.78 per hour Pulse Nursing Agency are looking for experienced Phlebotomists and HCA’s with Phlebotomy experience in the Swansea Bay & West Glamorgan area with shifts available Monday-Sunday (8:00am19:30pm). Offering competitive hourly pay rates of: Monday to Friday: £18.00 per hour, Saturday: £20.96 per hour, Sunday & Bank Holidays: £25.78 per hour Working as a Phlebotomist/HCA you will: Complete POCT cholesterol checks; height, weight and waist measurements; heart rate and blood pressure checks and record data findings on the system Draw two blood samples, labelling and storing correctly Check the welfare of the participants throughout their appointments, escalating as required To be successful in this role you should have: A Certificate in Phlebotomy Minimum of one year’s active experience drawing blood. Experience in taking patient observations Excellent patient care skills Immediate holder of the Right to Work in the UK We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. You will benefit from: Accrued holiday pay Weekly pay Dedicated Pulse consultant to support you during your time on this project If you are interested in this opportunity please apply today (with CV). We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard Lis