About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end β from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for β 3β8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. β Strong consumer intuition β you have opinions about why products work, and you can defend them with both logic and evidence. β High agency. You define the problem, find the path, and get it done without waiting for permission. β Sharp analytical and structured thinking, balanced with a bias for action. β Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters Youβll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? β A collaborative output driven program that brings cohesiveness across
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Role Overview: The Procurement Manager / Senior Manager will be responsible for strategic sourcing, vendor management, contract negotiations, and procurement operations across Administration, Human Resources, and Insurance categories. The role is responsible for delivering cost efficiencies, ensuring service quality, managing supplier risks, and supporting business objectives through effective procurement practices and stakeholder engagement. Key Responsibilities: 1. Procurement & Category Management ο· Lead procurement for Admin, HR, offsite events, travel, Insurance etc. ο· Drive sourcing strategies, vendor selection, and commercial negotiations. ο· Ensure timely PR-to-PO cycle management and adherence to procurement policies. 2. E-Auction & Strategic Sourcing ο· Plan and execute e-auctions/RFQs to drive competitive pricing and transparency. ο· Identify suitable categories for e-auctions and maximize cost savings. ο· Analyze bid data and finalize vendors based on techno-commercial evaluation. 3. Vendor Management & Development ο· Identify, evaluate, and onboard new vendors. ο· Maintain strong vendor relationships and monitor performance (SLAs/KPIs). ο· Drive competitive bidding and cost benchmarking across categories. 4. Commercial & Contract Management ο· Lead commercial negotiations to achieve cost savings and value optimization. ο· Draft, review, and finalize contracts/agreements in coordination with legal teams. ο· Ensure compliance with organizational policies and audit requirements. 5. Stakeholder Management ο· Collaborate with internal teams (Admin, HR, Business, Finance) to understand requirements. ο· Provide procurement advisory and ensure alignment with business objectives. 6. Process, ERP & Governance ο· Manage end-to-end procurement lifecycle on ERP platforms (PR creation, PO issuance etc). ο· Monitor PR/PO aging and drive timely closures. ο· Drive process improvements and automation initiatives. Key Requirements: ο· 8β12+ years of relevant e
Expectations/ Requirements ο· Own marketing campaign operations & implementation design logic end to end in alignment with the marketing strategy decided upon ο· Own the monitoring and tracking of metrics useful for performance analyses of campaigns ο· Set up and run experiments on campaigns ο· Streamline operations for reduced errors and increased efficiency ο· Run root cause analyses and narrow down the cause(s) in cases of deviations from expected campaign behavior Superpowers/ Skills that will help you succeed in this role ο· Familiarity with any CLM tool. Prior experience with CleverTap will be an added advantage. ο· Aptitude β good with logical reasoning, breaking down problem statements, and hypothesis formation and validation ο· Ownership β Own campaigns end to end from execution to assessment to accommodating learnings β the candidate should be interested in the role or else it will be difficult to gather ownership and excel ο· Previous experience in operations is preferred - not mandatory Why join us ο· A collaborative output driven program that brings cohesiveness across businesses through technology ο· Improve the average revenue per use by increasing the cross-sell opportunities ο· A solid 360 feedbacks from your peer teams on your support of their goals ο· Respect, that is earned, not demanded from your peers and manager
About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end β from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for β 3β8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. β Strong consumer intuition β you have opinions about why products work, and you can defend them with both logic and evidence. β High agency. You define the problem, find the path, and get it done without waiting for permission. β Sharp analytical and structured thinking, balanced with a bias for action. β Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters Youβll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? β A collaborative output driven program that brings cohesiveness across
Position Summary: We are seeking a dynamic and experienced IT Procurement Professional with 8β10 years of proven expertise in strategic IT procurement, including substantial experience managing procurement activities across the European region. The ideal candidate will have a strong track record of leading end-to-end sourcing initiatives for IT hardware, software, cloud technologies, SaaS applications, telecommunications, and technology services. This role requires expertise in strategic sourcing, supplier relationship management, contract negotiations, cost optimization, and procurement governance, while ensuring compliance with organizational policies and applicable European regulatory requirements. Key Responsibilities: ο· Lead end-to-end procurement of IT products and services across the Europe region from local vendors. ο· Develop and execute sourcing strategies for software, cloud services, IT infrastructure, cybersecurity solutions, telecom, and professional services across the Europe region from local vendors. ο· Manage strategic sourcing initiatives, including RFIs, RFPs, RFQs, supplier evaluations, negotiations, and contract finalization. ο· Collaborate closely with IT, Information Security, Finance, Legal, and business stakeholders to understand business requirements and deliver timely, value-driven procurement solutions. ο· Negotiate commercial terms, pricing, SLAs, licensing models, payment terms, and contract renewals to maximize business value. ο· Build and manage relationships with global and regional technology vendors and service providers. ο· Ensure compliance with company procurement policies, contractual obligations, and applicable European regulations such as GDPR, DORA, CRA etc ο· Partner closely with IT, Information Security, Finance, Legal, and business stakeholders to understand procurement requirements and deliver timely sourcing support. ο· Drive supplier performance reviews, vendor governance, and continuous improvement initiatives. ο· Monitor
About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the Role At Paytm, we are building the next generation of intelligent payment experiences for millions of users. We are looking for an AI-first Senior Product Manager who combines exceptional product thinking, customer empathy, UX sensibility, and execution excellence with a strong understanding of modern AI capabilities. You will own high-impact consumer journeys across UPI payments, onboarding, mandates, and engagement, while identifying opportunities where AI can simplify experiences, automate workflows, and solve customer problems at scale. You will work closely with Engineering, AI/Data Science, Design, Analytics, Risk, Operations, and Business teams to build products that are intuitive, reliable, and loved by customers. If you are passionate about building products, experimenting with AI, solving complex customer problems, and delivering measurable business impact, we'd love to hear from you. What You will Own * Define the product vision, strategy, and roadmap for consumer-facing UPI experiences. * Own critical customer journeys across UPI onboarding, payments, mandates, payment management, and engagement. * Identify opportunities to leverage Generative AI and AI Agents to simplify customer journeys, improve payment success, and automate internal workflows. * Design AI-powered experiences such as intelligent assistants, conversational interfaces, recommendation systems, and workflow automation. * Partner with Design to build simple, intuitive, and delightful user experiences. *Translate customer pain points into product opportunities backed by user research and data. * Prioritize the roadmap
About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role Weβre looking for a Product Manager to own cross-border payments end-to-end - strategy, roadmap, execution, and iteration. This is a hands-on PM role: you write PRDs, run sprints, dig into data, and ship. You need to understand how money moves internationally - FX, settlement, compliance rails and be comfortable using AI to push product capabilities forward. What Youβll Do β’ Own product vision, roadmap, and OKRs for cross-border payments β’ Write PRDs, define acceptance criteria, run sprint planning, and own delivery from spec through launch and post-launch monitoring β’ Partner with engineering on system designβpayment orchestration, FX engine, ledger, reconciliation, API contracts β’ Drive customer research: interviews, usability tests, funnel analysis, side-by-side sessions with support teams β’ Collaborate with legal, compliance, and risk to ship products that meet regulatory requirements across jurisdictions while keeping friction low β’ Identify where AI/ML creates real product leverage (routing, fraud, pricing, ops automation) β’ Competitive benchmarking across the cross-border landscape to inform roadmap and positioning Must Have β’ 6+ years in product management with a track record of shipping at scale β’ 3β4+ years in FinTech, Payments, or Financial Services; direct exposure to cross-border money movement, FX, or remittances strongly preferred β’ Solid understanding of payment systems: payment processors, FX engines, settlement mechanics, SWIFT/local rails, reconciliation β’ Hands-on with PRDs, sprints, and working directly with engineering in an agile
Role: Program Manager β Vendor & Partnership Management Experience: 4β6 years Location: Mumbai/Noida Education: Undergraduate No of positions required: 1 Key Responsibilities -Own the end-to-end vendor and partnership management lifecycle across the business. -Drive commercial discussions and support contract negotiations with new and existing partners to ensure favorable business outcomes. -Coordinate with internal stakeholders (Legal, Finance, Procurement, Compliance, and Business teams) for timely execution, renewals, and amendments of vendor agreements. -Validate vendor invoices against contractual terms, commercial commitments, and agreed service deliverables before processing payments. -Track and monitor vendor performance through defined KPIs and SLAs, ensuring adherence to contractual obligations and timely issue resolution. -Manage vendor onboarding, documentation, governance, and compliance requirements. -Prepare periodic reports and dashboards covering vendor performance, commercial utilization, contract status, renewals, and operational metrics. -Identify process improvement opportunities and establish governance mechanisms to enhance vendor management efficiency. -Act as the primary point of contact for vendors and internal stakeholders, ensuring seamless communication and execution across ongoing engagements. -Support budgeting, forecasting, commercial planning, and reconciliation activities related to vendor partnerships. Preferred Skills -4β6 years of relevant experience in Vendor Management, Partnership Management, Program Management, Procurement Operations, or a similar role. -Strong understanding of commercial negotiations, contract management, invoice validation, and vendor governance processes. -Excellent stakeholder management and cross-functional collaboration skills. -Strong analytical and problem-solving abilities with high attention to detail. -Proficiency in Microsoft Excel and PowerPoint; experience with procurement or ERP systems will
About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role- Expectations/ Requirements: -Own marketing campaign operations & implementation design logic end to end in alignment with the marketing strategy decided upon -Own the monitoring and tracking of metrics useful for performance analyses of campaigns -Set up and run experiments on campaigns -Streamline operations for reduced errors and increased efficiency -Run root cause analyses and narrow down the cause(s) in cases of deviations from expected campaign behavior Superpowers/ Skills that will help you succeed in this role: -Familiarity with any CLM tool. Prior experience with CleverTap will be an added advantage. -Aptitude β good with logical reasoning, breaking down problem statements, and hypothesis formation and validation -Ownership β Own campaigns end to end from execution to assessment to accommodating learnings β the candidate should be interested in the role or else it will be difficult to gather ownership and excel -Previous experience in operations is preferred - not mandatory Why join us? A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merc
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Location- Noida / Bangalore / Mumbai Role Overview : The Campaign Operations Specialist will be responsible for end-to-end execution and optimization of advertiser campaigns on the Paytm Ads platform. This role sits at the intersection of ad operations, performance optimization, and client delivery, ensuring campaigns run flawlessly, meet KPIs, and drive measurable business outcomes. Key Responsibilities Campaign Setup & Execution β Set up and launch managed service ad campaigns across Paytm ad inventory (primarily scratch cards). β Configure targeting, budgets, bidding, creatives, and flighting based on client briefs. β Ensure accurate tagging, tracking, and attribution setup. Campaign Monitoring & Optimization β Monitor live campaigns for delivery, pacing, CTR, CVR, ROAS, and CPA. β Perform ongoing optimizations on bids, targeting, creatives, and budgets to maximize performance. β Identify and resolve delivery issues (under-delivery, drop in CTR, tracking gaps). β Translate learnings into repeatable playbooks and SOPs. Reporting & Insights β Prepare daily, weekly, and post-campaign reports for advertisers and internal stakeholders. β Analyze performance trends and convert data into actionable insights and recommendations. β Support QBRs and performance reviews with clear narratives and data storytelling. Client & Internal Collaboration β Act as the operations SPOC for sales, account management, and product teams. β Work closely with Sales to understand client objectives and translate them into executable media plans. β Coordinate with creative, tech, and product te
About Us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role : We are looking for an experienced Category Lead to define, build, and scale one of our categories from the ground up This is a high-impact, entrepreneurial role that combines category ownership, product thinking, business strategy, and cross-functional execution. The ideal candidate will have experience owning large business categories, driving growth, and building customer-centric products at scale. What You'll Do : - Own the end-to-end strategy, growth, and P&L of the category. - Design customer-first financing journeys where interest is charged only on the utilized amount, creating a flexible borrowing experience. - Identify new customer segments, use cases, and growth opportunities across merchants, D2C brands, SMEs, and digital businesses. - Drive category performance through data-led decision making, experimentation, and continuous optimization. - Monitor portfolio performance, customer adoption, profitability, and key business metrics. - Work closely with leadership to launch and scale new initiatives as part of Paytm's new venture. What We're Looking For : - 7-10 years of experience in Category Management, Product Ownership, Business Management, or General Management. - Strong experience owning and scaling a business category or product with measurable business impact. - Strong understanding of customer journeys, marketplace ecosystems, supply chain, logistics, merchant platforms, or financial products. - Demonstrated ability to manage large portfolios, drive business growth, and influence cross-functional teams. - Excellent analytical, stakeholder management, and problem-solving skills.
About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Location- Noida / Bangalore / Mumbai Role Overview The Campaign Operations Specialist will be responsible for end-to-end execution and optimization of advertiser campaigns on the Paytm Ads platform. This role sits at the intersection of ad operations, performance optimization, and client delivery, ensuring campaigns run flawlessly, meet KPIs, and drive measurable business outcomes. Key Responsibilities Campaign Setup & Execution β Set up and launch managed service ad campaigns across Paytm inventory (Search Ads, Display, Native, Post-Transaction placements, Video where applicable). β Configure targeting, budgets, bidding, creatives, and flighting based on client briefs. β Ensure accurate tagging, tracking, and attribution setup. Campaign Monitoring & Optimization β Monitor live campaigns for delivery, pacing, CTR, CVR, ROAS, and CPA. β Perform ongoing optimizations on bids, targeting, creatives, and budgets to maximize performance. β Identify and resolve delivery issues (under-delivery, drop in CTR, tracking gaps). Reporting & Insights β Prepare daily, weekly, and post-campaign reports for advertisers and internal stakeholders. β Analyze performance trends and convert data into actionable insights and recommendations. β Support QBRs and performance reviews with clear narratives and data storytelling. Client & Internal Collaboration β Act as the operations SPOC for sales, account management, and product teams. β Work closely with Sales to understand client objectives and translate them into executable media plans. β Coordinate with creative, tech, and product teams to resolve issues and improve c
Job Title: ESOP Management Specialist β HR Operations Location: Noida Role Overview We are looking for a detail-oriented and process-driven ESOP Management Specialist to manage the end-to-end administration of the Employee Stock Ownership Plan (ESOP). The role will partner closely with HR, Finance, Legal, Payroll, and external stakeholders to ensure seamless execution of equity programs while maintaining compliance, accuracy, and a superior employee experience. Key Responsibilities β’ Manage the complete ESOP lifecycle, including grant creation, vesting schedules, exercises, lapses, cancellations, and exits. β’ Maintain accurate employee equity records and ensure timely updates in the ESOP management platform. β’ Coordinate with Finance, Legal, Payroll, and external trustees/vendors for smooth execution of ESOP-related transactions. β’ Prepare and validate grant letters, exercise documentation, employee communications, and regulatory reports. β’ Support onboarding and offboarding processes related to equity grants and settlements. β’ Ensure compliance with company policies, accounting standards, tax regulations, and applicable statutory requirements. β’ Address employee queries regarding grants, vesting, exercises, taxation, and policy interpretation. β’ Generate periodic MIS reports, dashboards, and analytics on ESOP utilization, vesting, exercises, and outstanding grants. β’ Conduct regular audits and reconciliations to ensure data accuracy and process compliance. β’ Identify opportunities to automate and improve ESOP administration processes. Required Qualifications β’ Bachelor's degree in Human Resources, Finance, Commerce, Business Administration, or a related discipline. β’ 3β7 years of experience in HR Operations, Equity Administration, ESOP Management, or Total Rewards. β’ Experience handling employee equity programs in a listed or high-growth organization is preferred. β’ Strong understanding of ESOP regulations, equity administration, taxation, and co
About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: The Facilities Manager will manage the day-to-day Facility Operations and activities for the assigned facility and all offices in assigned geography. The role involves to be the on-site key point of contact for key location stakeholders and will assume overall responsibility for Facility Management, Landlord management, any infrastructure projects. Additionally will be responsible for Planning, tracking and execution of required works, activities, space and seating management etc The candidate will also be overseeing and own the financial activities namely plan for budgets, track spending, billing, provisions, accounting, vendor and contract management, purchase of material, equipment and supplies etc. The rolle also involves overseeing the Day to day operations of outsourced manpower involved in janitorial work, security and maintenance of equipment and assets. Expectations/ Requirements: * Ideal Experience Bachelorβs degree with 10 to 12 years of experience in facilities, property management or hospitality. * Has background and experience working in service industry / environment * * * Knowledge of local occupational health and safety and regulatory requirements * Knowledge of critical facilities Knowledge of vendor management for specialized services * Excellent understanding of technical aspects of property as well as the utilities * Proven capacity to understand and interpret commercial contracts * Strong budget management and financial analysis skills Other Personal Characteristics : * Strong communicator β Good presentation skills and possesses strong verba
About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: The Facilities Manager will manage the day-to-day Facility Operations and activities for the assigned facility and all offices in assigned geography. The role involves to be the on-site key point of contact for key location stakeholders and will assume overall responsibility for Facility Management, Landlord management, any infrastructure projects. Additionally will be responsible for Planning, tracking and execution of required works, activities, space and seating management etc The candidate will also be overseeing and own the financial activities namely plan for budgets, track spending, billing, provisions, accounting, vendor and contract management, purchase of material, equipment and supplies etc. The rolle also involves overseeing the Day to day operations of outsourced manpower involved in janitorial work, security and maintenance of equipment and assets. Expectations/ Requirements: * Ideal Experience Bachelorβs degree with 10 to 12 years of experience in facilities, property management or hospitality. * Has background and experience working in service industry / environment * * * Knowledge of local occupational health and safety and regulatory requirements * Knowledge of critical facilities Knowledge of vendor management for specialized services * Excellent understanding of technical aspects of property as well as the utilities * Proven capacity to understand and interpret commercial contracts * Strong budget management and financial analysis skills Other Personal Characteristics : * Strong communicator β Good presentation skills and possesses strong verba
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