About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for an experienced, hands-on support leader to build and run the support and escalation motion for GPT-Rosalind and OpenAI’s life sciences customers. This is both a builder role and a frontline support role. You will work directly with customers, own complex cases, diagnose technical and operational issues, and coordinate cross-functional teams through resolution. You will also create the intake paths, playbooks, knowledge, tooling, and operating mechanisms needed to support life sciences workflows across ChatGPT, Codex, and the OpenAI API. You’ll partner closely with Account Directors, Product, Engineering and Forward Deployed Engineering, Security, Legal, and bioscience subject-matter experts. You will help customers receive coordinated, accurate answers while maintaining clear boundaries between technical support, scientific consultation, product feedback, and roadmap commitments. This role is an opportunity to define how OpenAI supports scientists and life sciences organizations as they adopt increasingly capable AI systems. In this role, you will: Work directly with Rosalind and life sciences customers, taking ownership of complex technical and operational support cases from intake through resolution. Serve as a critical escalation point and final line of defense for complex technical issues, partner
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Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - USA or Canada Given the strategic nature of this role, we expect a degree of flexibility for somewhat regular in-person meetings with our leadership team in San Francisco, Berkeley. About the Role You will serve as the technical steward and platform architect for both our Consumer Fraud and Business Fraud engineering teams. This position involves driving technical strategy, optimizing mission-critical infrastructure, mentoring engineers, and assuming broad ownership of a platform that processes massive volumes of data in real-time. What you’ll be doing: Ac
About the role: As a Senior Product Manager, Clinician Experience you can expect to ship into production at major health systems, work at the AI frontier with real clinical constraints, and operate cross-functionally with engineering, ML, clinical, design, and partner-facing teams. What you will do: Clinician Experience You'll own the products clinicians use to review, act on, and trust what our AI produces: the tools that surface AI-gathered patient context, support clinical decision-making, and fit into workflows that are already overloaded. The clinician-facing product surface: intake summaries, AI-generated patient context, review/override workflows, and documentation support tooling The end-to-end encounter workflow, from AI-gathered context through clinical decision to documentation. Trust and explainability mechanics — how the AI surfaces its reasoning and how clinicians correct or override it Reduction of clinical workload: minutes saved per encounter, clicks removed, documentation burden reduced Work directly with practicing physicians (internal and health system partners) to validate that designed workflows reflect real clinical behavior Partner with clinical leadership on safety review and escalation protocol Engineering and AI/ML teams to translate clinical trust requirements into verifiable, implementable product behavior What we’re looking for: 4+ years of product management experience shipping consumer or B2B2C software; at least one product you owned end-to-end from ambiguity to launch Experience with AI/ML-powered products — you understand non-determinism, know why evals matter, and can reason about model behavior as a product surface Strong analytical fluency: you can pull your own data, define your own metrics, and won't wait for an analyst to tell you what's happening Exceptional written communication — your docs create alignment instead of requiring meetings to explain them Comfort operating in regulated, high-stakes environments Client-facing e
Overview: The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. Play a vital role in Guidepoint’s success. As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts. This is a hybrid position out of our Athens office. Interview Process: Meet your Guidepoint Recruiter! Initial Candidate Screen Meet the Guidepoint Team! Hiring Manager Interview Interview Process Outcome Who We Are: Team-oriented and collaborative Hard-working professionals who strive for excellence Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What You Will Own: Responsible for scheduling bulk telephone consultations for client service teams Manage multiple client organization requests and respond within a timely manner Coordinate with advisors and clients to confirm telephone consultations Leave messages and follow up with Advisors to expedite scheduling projects Maintain an updated status of client telephone consultations Qualify Advisors via questionnaire to confirm if they are appropriate for consultations Follow multiple work streams to help Project Managers and other team members across Athens to organize client requests and track progress on projects Ongoing communication with experts to confirm availability Managing follow-up questions and clarifications Assist with ad-hoc requests Experience You Will Bring: College
The Sr. Lead – Customs & Logistics will be responsible for overseeing all import/export operations, customs compliance, and logistics coordination for the Mundra power plant. This role demands strong expertise in regulatory procedures, vendor management, and supply chain optimization. Source: Adani Group | Job ID: 32582
Overview: The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. Play a vital role in Guidepoint’s success. As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. This is a hybrid position based in Manchester. All applicants must have the right to work in the UK. Interview Process: Meet your Guidepoint Recruiter! Initial Candidate Screen Meet the Guidepoint Teams! Hiring Manager Interview Mock Assessment (Role dependent) Complete a simulated client request and gain more insight into the role Mock Interview Discuss your assessment with the Guidepoint teams Interview Process Outcome Who We Are: Team-oriented and collaborative Hard-working professionals who strive for excellence Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What You Will Own: Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects Work with Project Managers to develop strategies for satisfying each client
Work Flexibility: Remote This role will lead a global team of category management professionals and subject matter experts, with responsibility for multiple areas of direct and indirect spend within the global Sterilisation portfolio . Reporting to the VP, Procurement Global Category Management, this position will develop and execute category strategies that strengthen supply chain resiliency, deliver cost reductions and year-over-year productivity improvements, and maintain or improve product quality and supplier service levels. The role will partner with key stakeholders across the organization to develop and implement effective sourcing, supplier management, cost reduction, innovation, and risk mitigation strategies. What you will do: Provide leadership for global category strategy activities for Sterilization , with responsibility for a significant portion of global category spend. Lead category strategy development and execution while building organizational capability through talent development, succession planning, and strategic hiring. Partner across Divisional Procurement, Global Sterilization Services, Supplier Quality, Engineering, Advanced Operations, Materials Management, Operations, Finance, Legal, Compliance, R&D, Business Development, and Senior Leadership to deliver the best quality, service, value, and supply continuity. Lead the development and execution of enterprise-wide category strategies aligned with overall business objectives. Drive year-over-year productivity improvements and cost savings while maintaining or enhancing quality, compliance, service, and supply continuity. Develop and execute Global Category Plans encompassing cost reduction, new product development, supply base optimisation and rationalisation, quality improvement, risk management, and strategic sourcing. Le
Job Requisition ID # 26WD100819 Position Overview Our team of security experts helps Autodesk design, build, deploy, and maintain secure products. We embed security throughout the product development lifecycle, from inception, design, development, and testing to cloud operations and our response to existing and emerging threats. Our goal is to stay ahead of evolving security threats by combining deep expertise, technology, and automation to protect Autodesk products and the environments in which they operate. We maintain a strong focus on protecting customer data and investments by strengthening our applications, underlying services, and networks. As part of this team, you will help Autodesk build and deliver Artificial Intelligence (AI)-powered products securely. You will partner with Product and Platform teams to threat model new features and systems, with a particular focus on applications that use Large Language Models (LLMs), AI agents, and AI-assisted workflows. You will also develop code and automation to scale security practices, using modern AI-assisted development tools as part of your daily workflow. This is an opportunity to develop your product security expertise at the forefront of AI while helping Autodesk stay ahead of emerging security threats. Responsibilities Conduct and facilitate threat modeling sessions with Engineering teams to identify assets, trust boundaries, attack paths, security risks, and appropriate mitigations for new and evolving product capabilities Threat model AI and Large Language Model (LLM)-powered systems, including agentic workflows, Retrieval-Augmented Gene
Job Title Senior/Advanced Mechanical Engineer Job Description In this role, you have the opportunity to Play a critical role in the development of Medical System. The right candidate will have a unique opportunity to create innovative designs. Work with global experts at Best Netherland and Suzhou China on MRI product development for multi platforms. undefined Drive the development activities on MRI major components such as MRI RF receive coils and Patient table. Provide innovative solutions for better user experience and workflow. You are responsible for Lead the end-to-end mechanical design of MRI RF receive coils and Patient Table including concept design, industrial design solution evaluation, design transfer and post-market maintenance. Lead technical feasibility assessments and design discussions with cross-functional team members during the concept stage and provide technical design solutions. Own the detailed design delivery for mechanical components, design specifications, BOM, DFMEA, design review, verification & validation, etc. during PDLM execution. Lead trouble shooting and root cause analysis on issues from customer or production line, as well as design verification and product validation, ensure deliverables have no risk in quality, safety and reliability. Partner with technical leadership to ensure that the technical deliverables are consistent with the goals of programs, projects, or initiatives. You are a part of A progressive and energetic team that contributes directly to the growth of the business. You have a direct reporting line to the Director, Patient Environment Team. To succeed in this role, you should have the following skills and experience Bachelor’s degree or higher in Mechanical Engineering or rela
We are seeking a motivated and experienced Technical Program Manager to join Datadog’s Technical Solutions organization. This organization is made up of 1,200+ customer-facing technical experts around the world — including Sales Engineers, Technical Account Managers, Support Engineers, and Solution Architects — who work with prospects and customers throughout their journey with Datadog to deliver outstanding experiences and drive growth through product adoption. As a Technical Program Manager, you will lead and support a variety of technical programs that help these customer-facing teams work more effectively. Depending on the needs of the organization, this could include programs related to internal tooling, process improvement, knowledge and content systems, or other cross-functional initiatives. You’ll partner closely with team leads, subject matter experts, and other stakeholders to bring structure and clarity to moderately complex, cross-team programs, and you’ll act as a multiplier for the teams you support by driving programs from planning through delivery. Candidates who have previously led projects for customer-facing technical teams are especially encouraged to apply. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Drive delivery of cross-team programs that support one or more Technical Solutions teams — coordinating stakeholders, dependencies, and timelines to keep work on track from kickoff through delivery. Partner with team leads, subject matter experts, and cross-functional stakeholders to translate program goals into clear, actionable plans, and document scope, timeline, and quality expectations along the way. Establish and maintain program management fundamentals — project trackers, status updates, risk logs — so stakeholders always have
About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services, and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly pur
As Head of Product, your mission is to lead the product organization that builds what our users bank with every day, ensuring they get the safe, smart and effortless banking they expect. Why this matters: At bunq, our mission is to Make Life Easy, for our users, our teams, and the world around us. Every team plays a unique role in making this mission a reality. The Product team does this by building and improving the products our users bank with, while keeping them safe and compliant. As Head of Product, you contribute by setting product direction and leading the product leaders who deliver it, helping us grow as the bank of The Free. Take ownership: As Head of Product, you’ll take charge of key responsibilities that directly impact bunq’s growth and our users’ seamless experience: Grow our users’ use of bunq’s products by leading product strategy and delivery for your area. Keep growth and safety moving together, so that fraud, compliance and quality are built into the products rather than bolted on. Build a strong, AI-first product organization by leading Product Owners and Team Leads, and redesigning how the function works around AI agents instead of adding headcount by default. Be bunq’s product voice with the management board, regulators, auditors and partners. You’ve led a technical product organization and can get hands-on when needed. Size of organization isn’t the bar. You have product leadership experience in a regulated financial services setting. You understand payments and fraud, and you have data analysis skills and engineering depth. You have experience working with regulators and across multiple markets. You’re skilled at stakeholder management at management-board level. You have AI fluency at the AI Architect level: you design AI-native systems, not only use AI tools.
Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. About Campus Kaizen Campus Kaizen, a business unit of Cordance, delivers Guardian Case Management — a purpose-built software platform for K–12 school districts and higher education institutions. Guardian centralizes sensitive case workflows including Title IX, HR, Bullying, Employee Relations, Behavioral Intervention Teams (BIT), Student Conduct, and more, replacing spreadsheets and disconnected systems with secure, compliant processes. Our platform enables districts and institutions to improve response times, strengthen documentation, and manage cases with greater transparency, consistency, and efficiency. Position Overview As an Implementation Specialist, you’ll be the bridge between our customers and our technology teams, ensuring that each customer’s onboarding experience is seamless, structured, and aligned with their business goals. You’ll manage the end-to-end implementation process for new and expanding customers, working closely with sales, product, support, and success teams to ensure successful launches with measurable outcomes. This is a hands-on role ide
The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. IEM exists to continuously improve Datadog's overall customer experience during incidents and other critical moments. We're looking for experts with a background in incident management and escalation handling to provide fast incident response, clear ownership, and calm, confident communication for our global customer base. In this individual contributor role, you will play a key part in customer communication, technical engagement, and incident management for our global customers. You will also implement processes and automations, use the same incident and case management tools we build for our customers, and help shape how they evolve. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you'll do: Lead the response to our most complex, ambiguous, and high-impact incidents and escalations from start to finish. Set the response strategy, drive cross-functional coordination, and maintain clear ownership through resolution. Navigate competing priorities across multiple critical customer situations, independently assessing business and technical impact and determining the appropriate response and escalation strategy. Represent IEM to regional Support, Sales, and Engineering leadership, building the standing and relationships that let you drive a response when a situation moves faster than process allows. Lead communications during highly sensitive, public, or large-scale incidents, adapting communication strategies for customers, internal leadership, and other stakeholders. Act as a trusted incident and escalation partner across Support, Engineering, Product, and other teams, influencing decisions and driving alignment when ownership or the path to resoluti
Knock is redefining the home buying and selling experience, and we’re only getting started! We’re a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That people-first mindset is core to how we operate, and why Knock has been honored as one of Inc.’s Best Workplaces six times in the past seven years. We bring that mindset into the work we do every day. The Knock Bridge Loan™ empowers homebuyers to ‘buy before they sell’, by unlocking the equity in their current home, giving them greater convenience, certainty, and competitiveness. Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents across the country. Backed by top investors like Foundry Group, Trinity Capital, and the National Association of Realtors, we’ve built a reputation for innovation and trust, earning 900+ five-star Zillow and Trustpilot reviews and an A+ BBB rating. Join our growing team and help shape the future of homebuying! To learn more, visit Knock.com Lending Operations Specialist - Remote Here at Knock, we strive to always put people first and go above and beyond to service our partners and customers with our first-of-its-kind Knock Bridge Loan™. Knock enables borrowers to use the money “tied up” in their current home to purchase their next one. Each Knockstar is expected to manage a high volume, complete quality work, ensure timeliness and work within defined deadlines. Are you a mortgage guru having done just about every role in the mortgage assembly line? Are you a unicorn that changes gears like a chameleon changes colors and can do it seamlessly without skipping a beat? If so, this job may be just for you! What You'll Do Work in all aspects of the bridge loan cycle at Knock. From loan set up and disclosures, to reviewing and approving the bridge loan to preparing closing d
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