External Affairs Jobs

Who You Are: The Sales Operations Technical Support Specialist provides technical support to internal and external users within a designated region. This role serves as a primary point of contact for troubleshooting, researching, and resolving website, digital platform, and online service issues escalated by sales teams and customers. The specialist is responsible for monitoring, prioritizing, and responding to support requests, identifying root causes, and ensuring timely issue resolution in accordance with established processes and service expectations. Working under general supervision, the Sales Operations Technical Support Specialist applies advanced technical knowledge and judgment to resolve complex support issues, document solutions, and escalate matters as needed. The role collaborates closely with cross-functional teams to address system and customer-impacting issues, support operational improvements, and contribute to a positive user experience.

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth, we are looking for a Bilingual Application Support Analyst to join our team. This is a client-facing role focused on ensuring our partners and customers get the most out of our platform by solving complex functional and technical challenges. Some of the role´s responsibilities include: Advanced Troubleshooting: Act as the primary technical point of contact for external clients, diagnosing and resolving complex application issues. Technical Consulting: Guide clients on best practices for platform integration, workflow optimization, and advanced feature usage. Cross-functional Collaboration: Work closely with the Development and Customer Success teams to resolve our clients' requests and improve the product. Do not hesitate to apply if you: Are fluent in English and Spanish . Enjoy working with clients and providing top-level support. Have 2+ years of experience supporting SaaS or complex enterprise applications for external users. Have strong communication and troubleshooting skills. Enjoy digging into application logic and logs to find the "why" behind an issue. Have a passion for learning new technologies and products quickly, adapting to a high-speed, ever-evolving technical landscape. It´s a big plus if you have experience with Directory Services: Knowledge of Active Directory and LDAP for user authentication and management. Environments: Familiarity with Windows and Linux operating systems and experience working within virtualized environments. Web Servers & Networking: Administration of Apache and a solid understanding of network connectivity and protocols. APIs: Familiarity with RESTful APIs and tools like Insomnia, Postman, or cURL to test endpoints, analyze responses, and diagnose integration issues. Databases: Abi

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team. This role not only executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) but also leads, coaches, and mentors team members. The Head Universal Banker plays a key role in championing risk and control, driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank’s standards Responsibilities : Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines. Guide both clients and team members in the branch, providing support in complex transactions and ensuring an exceptional client experience. Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proa

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is looking for an experienced SEC Reporting Manager to join our Financial Reporting organization. Reporting to the Director, SEC Reporting, this role will serve as a key owner of Coinbase’s external reporting process, including Forms 10-Q, 10-K, 8-K, earnings release support, and related audit and control activities. This role will coordinate with Controllership, Technical Accounting, FP&A, Investor Relations, Legal, Tax, and external auditors, while also helping drive improvements to our reporting infrastructure, Workiva processes, and disclosure operating model in a fast-moving public-company environment. What you’ll do: Own major portions of the end-to-end 10-Q / 10-K / 8-K production cycle, including calendar management, drafting coordination, review workflows, tie-outs, and final filing support. Lead complex disclosure areas, translating accounting, business, and operational changes into clear and decision-useful external reporting. Partner cross-functionally with Controllership, Technical Accounting, FP&A, Investor Relations, Legal, Tax, and external auditors to resolve judgmental issues and deliver timely, accurate filings. Drive structural improvements to SEC reporting, including Workiva, source-data flows, supporting templates, review controls, and process documentation. Support audit requests, quarterly board / audit committee materia

About the role We’re seeking a Senior Accounting Manager to help lead external financial reporting at Chime! This role sits on the Controllership team and will help to own the preparation of our public company filings — Forms 10-Q, 10-K and 8-K — along with statutory reporting and equity accounting under ASC 718. You will be a technical resource for the broader accounting organization, partnering closely with Legal, FP&A, People, Stock Administration and our external auditors, and you will have real ownership of the processes and controls behind numbers that go to the market. In this role, you can expect to Assist in the preparation and review of quarterly and annual SEC filings (Forms 10-Q, 10-K and 8-K), including financial statements, footnotes, EPS and equity rollforwards Manage the reporting calendar, disclosure checklists, XBRL tagging and tie-out support files, coordinating deliverables across Legal, FP&A, Investor Relations and the external auditors Own equity accounting under ASC 718 across RSUs, options and ESPP, including the accounting for modifications, cancellations and other non-routine award activity Prepare and review statutory and regulatory financial statements and supporting filings Establish scalable intercompany accounting processes and reporting to support a growing multi-entity structure. Review journal entries, reconciliations and flux analysis at month-end close for equity and reporting areas Document and maintain SOX-compliant accounting policies, processes and internal controls over financial reporting, and drive automation of manual procedures To thrive in this role, you have Bachelor’s degree in Accounting or Finance and a minimum of 6 years of accounting experience. Big 4 public accounting preferred. CPA preferred, with deep working knowledge of U.S. GAAP and SEC rules and regulations (Regulation S-X and S-K) Hands-on experience preparing and reviewing Forms 10-Q, 10-K and 8-K. Demonstrated ownership of stock-

JOIN OUR TEAM As a Head of Group Reporting & Accounting , you will be responsible for the external financial reporting of our publicly listed Group on the Frankfurt Stock Exchange's Prime Standard while leading our Accounting organisation. Joining a fast-growing international business with short decision-making paths, you will play a pivotal role in shaping the future of our finance function by driving the automation and AI-enabled transformation of our accounting and reporting processes, creating a scalable platform that supports our continued growth. Beyond technical excellence, you enjoy developing people, driving change, and delivering exceptional results together with your teams, taking pride in building and empowering high-performing teams. In this highly visible role, you will work closely with the Executive Board, Audit Committee, external auditors, Technology teams, and business stakeholders, acting as a trusted partner on complex accounting matters, international expansion, and capital allocation. This is a unique opportunity that combines high ambitions and entrepreneurial freedom with genuine transformation. Rather than simply maintaining existing processes, you will challenge, simplify, and elevate them in a hands-on leadership capacity from day one. This position is permanent and based in Munich . WHAT YOU'LL DO Lead the timely and high-quality preparation of the Group's consolidated monthly, quarterly, and annual financial statements under IFRS, as well as the statutory financial statements of our German entities under HGB Prepare the notes to the consolidated financial statements, the combined management report, and other capital market-related financial reports Act as the primary contact for our external auditors and lead all year-end closing and audit processes Take ownership of complex accounting matters under IFRS and HGB while continuously developing and enhancing our accounting policies and processes Lead our Group Accounting team as well as th

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta & Our Culture At Okta, partners are central to our success. The Global Partner Program team equips partners with the operational foundation, resources, and clarity needed to build thriving, long-term Okta practices. Embedded in our Okta culture, we champion conscious leadership, high self-awareness, active empathy, and radical accountability. We focus on the whole human—fostering transparent relationships with our partners while enabling high-velocity growth. Role Overview We are seeking a Global Partner Sales Desk Specialist who brings an outward mindset and strong operational rigour to our partner-led deal flow. Reporting to the Manager of Global Partner Operations, you will be the connective tissue between external partners and internal stakeholders—leading Deal Registration qualification, streamlining quoter-to-order workflows, and driving data integrity across systems. The ideal candidate is a self-aware communicator who thrives in a dynamic environment, embraces continuous learning, and takes pride in elevating both partner and team performance. Location & Structure: Hybrid role with cross-regional timezone support (rotational shifts). Reports to: Manager, Global Partner Operations Key Responsibilities Empathy-Led Deal Registration Management: Review and validate Deal Registrations (DR) with speed and precision, ensuring program compliance while actively removing friction for partners. Serve as an approachable guide to troubles

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Internal Communications shapes Coinbase's employee experience and reinforces our mission, strategy, and culture. This individual contributor role reports to the Director of Internal Communications and will serve as a strategic communications partner to Executive/senior leaders ensuring best-in-class internal communications in an AI-native company. What you’ll do Own complex communications plans, from strategy and planning through execution and analysis. Advise leaders and partners bringing a deep understanding of the company mission, strategy and culture as well as the needs and dynamics of the team(s) you support. Support and execute team-wide and company-wide events (i.e. drafting presentations and talking points, advising on event flow and structure, preparing speakers, etc.). Proactively identify opportunities and build systems, including AI-enabled tools and workflows, that uplevel and scale internal communications across a globally distributed, remote workforce. Measure communications effectiveness using data, feedback, and experimentation to drive continuous improvements. Partner with Internal and External Communications teammates and cross-functional partners to support proactive and reactive communications and coordinate internal issues and change management. Required Skills and Experience 7+ years of experience in internal, external, or co

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Product Safety & Compliance Engineer NPD Compliance – Household Appliances & Medical Devices The Product Safety & Compliance Engineer partners with global product development teams and external certification bodies (NRTLs and agency labs) to drive product safety compliance and certification from concept through mass production. The portfolio is primarily household appliances, with medical and wellness devices. This is a hands-on engineering role: you will influence product design early, own the certification path, and be the voice of compliance in the room — including when that means pushing back. What You'll Do Own certification and risk-analysis activities for multiple new product development projects simultaneously, from product concept through mass production. Translate complicated regulatory and standards requirements into simple, actionable design guidance for de

About the Team Meesho's Security & Compliance team safeguards a platform that 5% of Indian households shop with - millions of orders, billions of data points, zero downtime as a baseline. We own the Information Security Management System, drive every external certification, and shape how Meesho earns trust with sellers, buyers, partners and regulators. We move fast, default to automation, and obsess over evidence. About the Role This is a hands-on individual contributor role for someone who wants to drive - not just oversee - a multi-framework compliance program. You'll be the DRI for ISO 27001:2022 and SOC 2 Type II, run end-to-end ITGC and TPRM cycles, and help operationalise India's DPDP Rules 2025 across a product organisation that processes data at meaningful scale. You'll work directly with Engineering, IT, Legal, Product, and external auditors. What you will do Certifications & external audits Own the certification and surveillance cycle for ISO 27001:2022 and SOC 2 Type II ; act as the single point of contact for external auditors. Plan and execute readiness assessments, gap closure, evidence collection, control walkthroughs, and management responses. Maintain audit calendars, evidence repositories, and bridge letters between audit windows. Drive PCI DSS v4.0.1 scope-reduction and assessment activities for in-scope environments. ISMS, policies & frameworks Maintain Meesho's ISMS aligned to ISO 27001:2022 - all 93 Annex A controls mapped across Organizational, People, Physical and Technological themes, with named owners and live evidence. Author, review, version-control and socialise security policies, standards, and procedures. Map controls across frameworks: ISO 27001:2022, SOC 2 TSC, PCI DSS v4.0.1, NIST CSF 2.0,

About the Team OpenAI’s Stargate and 3P Engineering teams are responsible for building and scaling the external infrastructure ecosystem that powers advanced AI systems. We work across hyperscalers, colocation providers, cloud partners, and strategic third-party operators to turn contracted capacity into production-ready compute. Our scope spans the full lifecycle of external deployments: commercial alignment, technical readiness, network integration, hardware enablement, operational readiness, and long-range scaling strategy. As OpenAI’s infrastructure footprint expands globally, we need leaders who can convert complex partner environments into reliable, high-velocity capacity for training and inference workloads. About the Role We are seeking a Technical Program Manager, Token-as-a-Service (TaaS) to lead delivery of external compute capacity that directly serves OpenAI model workloads. In this role, you will own complex cross-functional programs that transform third-party infrastructure into usable tokens at scale. You will partner across engineering, capacity planning, networking, hardware, finance, product, and external providers to ensure that deployed capacity translates into real production throughput. This role sits at the intersection of infrastructure execution, systems readiness, and business impact. Success requires strong technical fluency, elite program management, and the ability to drive accountability across internal teams and external partners. This is a high-visibility role with direct impact on OpenAI’s ability to scale model training and inference globally. This role is based in San Francisco, CA, with a hybrid work model of 3 days in office per week. Relocation assistance is available. Key Responsibilities Lead end-to-end delivery programs that convert external infrastructure capacity into production-ready token supply. Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments. Build