Field Technical Support Representative Jobs

About the Team Want to be the engineer who turns our Voice AI platform from a product into a production-grade solution inside a client's business? Then joining us as a Forward Deployed Engineer might be the perfect fit for you! When enterprises trust our voicebot AI to handle thousands of live customer conversations daily, onboarding them right and keeping things running smoothly isn't optional — it's mission-critical. Our FDE team is the technical backbone of every client relationship, responsible for taking clients from signed contract to successful production deployment and beyond. We operate with a strong ownership mindset. Our team moves fast, communicates clearly, and treats every client deployment like a product launch. We work closely with Product, Infra, Biz and Platform Engineering to ensure what we learn in the field shapes how we build. As a Forward Deployed Engineer, you'll work alongside a sharp, client-obsessed team who thrive on solving real-world problems at the intersection of Voice AI and enterprise operations. We know how to party as hard as we work! When we’re not solving customer problems, you can find us discussing the latest tech trends, sharing our favorite books and games, or simply unwinding over a hot cup of chai. If you want a role where no two days look the same and your work directly impacts how businesses talk to their customers, come join us! About the Role As a Forward Deployed Engineer in our Voice AI team, you will be the primary technical owner for client deployments on our B2B voicebot platform. You'll work directly with clients to understand their requirements, configure and deploy voicebot solutions, build customisations, resolve production issues, and ensure ongoing success- acting as the bridge between our platform's capabilities and the client's business needs. If you're someone who loves owning outcomes end-to-end, this role is built for you.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Under general supervision, verifies enrollment status, makes changes to member/client records, and addresses a variety of enrollment questions or concerns. Maintains enrollment databases and coordinates electronic transfer of eligibility data. Responds, researches, and resolves eligibility and other enrollment related issues involving member specific information; works directly with clients, field marketing offices and/or local claim operations to achieve positive service outcomes. Applies all appropriate considerations associated with technical requirements, legislative/regulatory policies, account structure and benefit parameters in addressing eligibility matters. Develops tools, and provides coding supplements, tape specifications and error listing to clients/vendors. Acts as the liaison between clients, vendors, and the IT department with defining business requirements associated with non-standard reporting; identifies potential solutions and approves programming specifications required for testing any non-standard arrangements. Ensures all transactions interface accordingly with downstream systems; tests and validates data files for new or existing clients using system tools and tracks results to avoid

Job Requisition ID # 26WD101306 Position overview Autodesk Flow is the connected platform behind how film and television get made — from the moment footage is captured on set, through review and approval, to final delivery. This is a dedicated ABM role for Flow, working hand in hand with the Flow sales organization. You will be their marketing counterpart: building the account clusters, programs and sales-facing materials that turn business priorities into engaged accounts and qualified pipeline. You will shape how the account-based motion works here — how accounts are scored and clustered, how programs are built around sales priorities, and how we measure what they produced. You will work in close partnership with a Field Marketing Manager, the wider Media & Entertainment marketing organization, and our central content team. Location :This position can be remote or hybrid. Responsibilities Partner with Sales: Act as the dedicated ABM partner to the Flow sales organization, building programs around their account priorities and revenue targets Run a recurring planning cadence with Sales — account co-planning, pipeline reviews and quarterly business reviews — reviewing engagement, buying signals and next best actions Own lead routing and funnel optimization for Flow, making sure the handoff from marketing program to seller follow-up is fast, clean and measured Partner across Marketing, Industry Strategy and Technical Sales to coordinate account engagement Build and prioritize account clusters: Build account clusters around shared buying t

Senior Ground-based Midcourse Defense (GMD) Maintenance Operations Center (GMOC) Controller Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking a Senior Ground-based Midcourse Defense (GMD) Maintenance Operations Center (GMOC) Controller located at the Missile Defense Integration and Operation Center (MDIOC) at Schriever Space Force Base, Colorado. Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet our customers’ unique requirements. Field Operations employees may be required to relocate to another Field Operations location based on customer and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: The position frequently uses and applies operational concept analysis standards, principles, theories, concepts, and techniques Crew Lead that research, analyze, and compile complex technical data for the GMD program in the operational and test environments to optimize effectiveness over the program lifecycle Maintain configuration control of the GMD System 24/7/365 days a year supporting the Missile Defense Agency and warfighter community Perform asset management functio

NPI Mechanical Quality Engineer Description - As part of the Personal Systems Quality organization, the NPI Mechanical Quality Engineer drives product quality and reliability throughout the NPI product development lifecycle. This role partners with cross-functional teams to evaluate designs, identify and mitigate reliability risks, drive failure analysis and root cause investigations, and implement corrective actions that improve product quality and customer experience. This role provides technical leadership in reliability test development, mechanical design assessment, and Design for Quality and Reliability (DFX) initiatives to ensure high-quality products from concept through production. Strong mechanical engineering expertise, problem-solving skills, and team collaboration are essential for success in this role. *Onsite in Spring office is required 4-days a week Responsibilities: • Provides technical analysis of compute products during NPI Phase through RFQ design proposal reviews, CAD reviews, and DFX product tear downs. • Provides advanced failure analysis, root cause identification, and corrective/preventive actions for reliability concerns and/or issues during development, manufacturing, and field operations. • Proactively addresses customer requests or issues related to mechanical reliability, ensuring timely resolution while liaising with the relevant stakeholders. • Provides consultation to product development architecture teams regarding material component selection, design risk assessment, and associated reliability test plans. • Provides NUD (new, unique, difficult) risk mitigation and test plan development and develops issue prevention. • Actively mentors less-experienced engineers in the field of mechanical reliability and contributes to their growth in the organization. Education & Expe

NVIDIA is a global leader in high-speed computer vision, artificial intelligence (AI), and deep learning. Our team develops data engineering solutions that empower AI developers in autonomous vehicle (AV) domains to innovate quickly and effectively at scale. Are you ready to take on a senior technical role in building high-performance AI data pipelines? We seek an exceptional individual to design and optimize microservices and data pipelines to process massive volumes of AV data and enable seamless data mining and AI training. The ideal candidate will bring expertise in big data processing and distributed computing to create efficient solutions and overarching architectures for challenges such as video data curation, behavioral search, and AI dataset management. What you'll be doing: Scope and build tools, microservices, workflows, and distributed applications to accelerate data mining and AI training. Design and implement solutions for streaming, resilience, logging, security, authentication, workflow orchestration, and data management. Deploy AI models. Design and develop Retrieval-Augmented Generation (RAG) workflows enabling hybrid and agentic patterns. Analyze and operationalize complex distributed systems for speed-of-light performance. What we need to see: Experience developing high-performance, scalable software systems. MS with 6+ years, or BS (or equivalent experience) with 8+ years of relevant experience in Computer Science, Computer Engineering, or a related technical field. Strong programming skills in Python or Golang Proficiency in key technologies like Kubernetes, Helm, Hive, Parquet, SQL, vector databases, e.g., Milvus. Strong architectural skills with a proactive, problem-solving mentality. Experience in data mi

NVIDIA has been redefining computer graphics, desktop gaming, and enhanced computing capabilities for more than 25 years. Today, we are tapping into the unlimited potential of AI to define the next era of computing. As a NVIDIAN, you will work on problems that sit at the boundary of architecture, silicon, firmware, software, and production, where strong judgment matters as much as technical depth. We're the Silicon Design for Productization (DFP) Team, within the broader Silicon Co-Design Group, and we turn power and thermal design into executable productization methodology. Power and thermal are among the most complicated problems we work on at NVIDIA because they sit at the intersection of architecture, workload behavior, silicon variation, firmware policy, platform constraints, and product goals. Small decisions here have an outsized impact on performance, efficiency, reliability, bring-up speed, and ultimately what the product can deliver in the field. We define how features move from concepts to bring-up, characterization, validation, and release. In this role, you will help us build that bridge. We're looking for an engineer who reasons from first principles, flourishes with ownership in a fast-paced environment, and uses AI with sound judgment. What you’ll be doing: Lead the effort across multi-functional teams to keep the program’s power and thermal productization strategy clear, executable, and on track. Create methodology and silicon test plan based controller designs and architecture, including characterization process, debug tools, fuse/firmware settings and lab requirements. Drive resolution for challenging silicon issues through structured hypotheses, measurement plans, and root-cause closure. Steward the Power and Thermal playbook when the existing productization methodology

Job Title Healthcare Customer Project Manager - Louisville/Paducah, KY Job Description Serve the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Services and Solutions Delivery (S&SD) business. Your role: Your role as a Customer Project Manager (CPM) will be to manage multiple implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work. Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact. Ensure site readiness and adherence to project timelines. Advises on project plan and responsible for daily updates on project status and activities. This is a field-based position with travel up to 75% of the time within the District, covering Paducah, Louisville and surrounding area. The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transf

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive the hardware engineering lifecycle for Everpure’s Hyperscale Line of Business, shaping high-performance, energy-efficient storage architectures tailored directly to hyperscale partners . You will serve as the technical lead bridging customer requirements and internal engineering execution, ensuring custom hardware solutions meet exacting performance and total cost of ownership (TCO) benchmarks . Working closely with cross-functional teams in validation, diagnostics, manufacturing test, and operations, you will lead hardware qualification projects, solve critical escalations, and advance system robustness . This role gives you direct ownership over the hardware that powers next-generation, large-scale data infrastructure . WHAT YOU'LL DO Lead Hardware Qualification & System Hardening: Plan, execute, and automate comprehensive x86 hardware validation cycles—including electrical, signal integrity, and protocol testing—to guarantee system reliability for enterprise hyperscale deployments . Drive Cross-Functional Production Readiness: Partner with operations, manufacturing test, and software diagnostic teams to transition custom storage subsystems into full-scale production, establishing clear test coverage and automated validation workflows . Resolve High-Impact Technical Escalations: Perform root-cause analysis on complex hardware failures and field escalations, using advanced tools like high-speed o

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. At NVIDIA, we are seeking a Senior Account Manager who will bring technical and business insight to help grow the Networking business with Cloud Service Providers, leveraging NVIDIA’s fast-growing Datacenter Networking Business. What you'll be doing: You will be an integral part of a small, forward-thinking team responsible for a significant and rapidly growing revenue contribution to the Enterprise products group, the fastest growing and most dynamic segment at NVIDIA. Working with leading CSP to grow deployment of NVIDIA networking solutions Define and drive the discussions, strategy and tactics for achieving revenue growth Partner and collaborate with technical teams on roadmap updates, new designs, competition Representing the customer’s strategy & needs to internal stakeholders and vice versa Delivering a concise state of the business at any given time What we need to see: Bachelor’s degree or higher in related field (or equivalent experience). 12&#43; years of Technical Sales or Product Management with focus on Data Center Networking for CSPs An understanding of the business and technology landscape of CSP Data Center Networking <l

Job Details: Job Description: As a Senior Power and Performance (PnP) Engineer, you will be responsible for PnP product execution focused on measurements, analysis, and projections/estimates of Intel's unlaunched notebook and desktop products. Based on your technical knowledge of both Intel and the competition, you will help influence OEM customers, internal marketing teams, internal engineering teams, debug Intel silicon/platform on PnP issues, and be an integral part for Intel product launches. Core responsibilities to include following: Measure, analyze, and debug workloads to call out any power and/or performance gaps and close with internal engineering teams/architects Measure and analyze SoC/CPU and platform power on a rail by rail basis and debug any issues/gaps Align with other internal engineering teams and architects to ensure there is consensus on power and performance projections/estimates/measurements for both internal and external communication Guide, educate, and influence internal engineering teams, field account teams, and marketing teams on power and performance positioning of Intel products Create power and performance estimates on upcoming Intel products based on workloads to aid marketing decisions and help set internal KPI targets Own the publication of the Power Performance Guide (PPG) collateral to help guide OEM customers Bring up full test platform to enable both power and performance measurements including setup, calibration, and measurements. Qualifications: You mus

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: A senior engineering professional who independently applies advanced knowledge to complete complex assignments, who leads the design and development of complex software code, unit tests and integration tests for a subsystem. MAIN RESPONSIBILITIES • Leads, is accountable for, and serves as the technical subject matter expert for the engineering design and implementation for one or more software features, identifying process issues and recommending corrective measures. • Defines feature evolution, branching, integration and deployment strategy. • Defines structure of the source code files. • Ensures successful integration. • Implements hardware/interface simulation. • Analyzes user needs, product requirements, software requirements and provides input to stakeholders Education Level Major/Field of Study or Equivalent: Bachelors Degree (± 16 years) Experience/Background Minimum 6 years Minimum 6 - 12 Years of experience The base pay for this position is $99,300.00 – $198,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Product Development DIVISION: ONCO Cancer Diagnostics LOCATION:<

About the Role: The Machine Learning team at Tubi drives the innovation behind personalized user experiences. With the largest inventory in the industry and hundreds of millions of viewers, we tackle problems in the space of recommendations, search, content understanding and ads optimization that shape the future of streaming. We are seeking a highly skilled Senior Machine Learning Engineer to contribute to transformative projects in video personalization. In this role, you will design and implement advanced algorithms and systems to improve our personalization strategy. As a senior technical expert, you will tackle complex problems in machine learning at scale, collaborating closely with cross-functional teams to develop and optimize machine learning-driven solutions. This is a hybrid role in our Toronto office. What You'll Do: Design, develop, and implement recommendation systems and algorithms for a global audience Conduct deep dives into algorithmic components and systems, ensuring that models are optimized for both performance and scalability across multiple regions and product areas Build and deploy high-impact robust ML pipelines, including data extraction, feature development, model training, testing, and deployment Continuously monitor, evaluate, and optimize the performance of deployed models, ensuring they meet business goals and provide high-quality user experiences. Work closely with Product, Engineering, and Data Science teams to align on product requirements, set expectations, and deliver machine learning-driven solutions that improve user engagement Your Background: 3+ years of industry experience building production Machine Learning systems BS, MSc, or Ph.D. in Computer Science, Machine Learning, Statistics, Mathematics, or a related field Experience with deep learning technologies for recommendation systems, including TensorFlow, PyTorch, or similar frameworks Proficiency in building and deploying full-stack machine learning pipelines: data e

About the Role: The Machine Learning team at Tubi drives the innovation behind personalized user experiences. With the largest inventory in the industry and hundreds of millions of viewers, we tackle problems in the space of recommendations, search, content understanding and ads optimization that shape the future of streaming. We are seeking a highly skilled Staff Machine Learning Engineer to contribute to transformative projects in video personalization. In this role, you will design and implement advanced algorithms and systems to improve our personalization strategy. As a senior technical expert, you will tackle complex problems in machine learning at scale, collaborating closely with cross-functional teams to develop and optimize machine learning-driven solutions. This is a hybrid role in our Toronto office. What You'll Do: Lead the design, development, and implementation of advanced recommendation systems and algorithms for a global audience Conduct deep dives into algorithmic components and systems, ensuring that models are optimized for both performance and scalability across multiple regions and product areas Build and deploy high-impact robust ML pipelines, including data extraction, feature development, model training, testing, and deployment Continuously monitor, evaluate, and optimize the performance of deployed models, ensuring they meet business goals and provide high-quality user experiences. Work closely with Product, Engineering, and Data Science teams to align on product requirements, set expectations, and deliver machine learning-driven solutions that improve user engagement Your Background: 8+ years of industry experience building production Machine Learning systems MSc or Ph.D. in Computer Science, Machine Learning, Statistics, Mathematics, or a related field Experience with deep learning technologies for recommendation systems, including TensorFlow, PyTorch, or similar frameworks Proficiency in building and deploying full-stack machine le

About the Role: Tubi is seeking a highly skilled and experienced QA Automation Engineer to lead quality assurance initiatives for our cutting-edge streaming and AI-driven product features. This pivotal role involves ensuring exceptional end-to-end user experiences, robust streaming playback, and the accuracy and integrity of our AI/ML features across web, mobile, and OTT platforms. We're looking for a candidate with a strong background in streaming QA and deep technical knowledge of media workflows. You'll be instrumental in collaborating with engineering, product, and data science teams to define comprehensive QA strategies that guarantee both functional excellence and data-level quality This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: Design and lead test strategies for streaming workflows, playback systems, and AI-powered features. Test across platforms (web, mobile, and connected TV) to ensure functional parity and playback stability. Validate streaming performance—including ABR logic, encoding pipelines, and DRM integrations—under diverse real-world conditions. Debug with precision using tools like Charles Proxy, Chrome DevTools, ADB, and Xcode. Collaborate with data and ML teams to validate AI model updates, recommendations, and personalization accuracy. Leverage AI-assisted QA tools to enhance regression coverage, UI validation, and anomaly detection. Contribute to automation and CI/CD frameworks, driving faster, more reliable releases. Oversee QA deliverables for multiple concurrent releases and ensure seamless sign-off for production launches. Monitor live environments for playback or recommendation anomalies post-release and escalate issues promptly. Continuously improve QA processes, metrics, and reporting for streaming and AI validation. Your Background: Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent hands-on experi