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Front Office Manager Jobs

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CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Role purpose The Kondor+ Front Office Functional Consultant will support the functional analysis, configuration, upgrade and validation of the client's Kondor+ / Fusion Kondor / Kondor by Teciem platform, with primary responsibility for Front Office trading, pricing, position management and associated treasury workflows. The consultant will act as the bridge between Treasury/Trading users and the Kondor+ technical team, ensuring that existing business processes, configurations and customizations continue to operate correctly following the upgrade. Key responsibilities Perform functional impact assessment of the Kondor+ upgrade across Front Office functionality. Analyse existing Kondor+ configuration, workflows, deal capture, pricing and position-management functionality. Review release changes and identify potential impacts on existing Kondor+ functionality and customizations. Configure and validate Kondor+ Front Office functionality in upgraded environments. Support treasury products including, depending on client scope, FX, Money Markets, Fixed Income, Repos, Interest Rate Derivatives, FX Derivatives and other OTC products . Validate trade capture, pricing, valuation, cashflows, P&L, sensitivities and position calculations within Kondor+. Review Kondor+ static/reference data relevant to Front Office processes. Analyse Front Office interfaces including market data, electronic trading and downstream trade feeds. Define functional test scenarios and expected results for Kondor+ regression testing. Support SIT, UAT, dress rehearsals and production cutover. Investigate differences

Bridge strategy and execution in Wealth—deliver platforms that advisors, investors, and operations can trust. We’re seeking a Technical Delivery Lead with Wealth domain expertise—spanning product manufacturing, investment operations/back office, distribution, and front-office/advisor platforms. You will partner closely with CIOs, CTOs, and senior business leaders, acting as a trusted advisor to shape technology strategy, architecture decisions, and transformation roadmaps. You’ll connect business strategy to complex technology landscapes, applying leading practices to deliver scalable, future-ready solutions that drive cost efficiency, performance, and growth across the end-to-end Wealth Management value chain—including Product Manufacturing, Investment Operations, Distribution & Client Management, and Front Office/Advisor Experience. What You'll Do! Lead end-to-end technology delivery across the Wealth value chain, aligning execution with enterprise strategy and executive priorities Advise CIO/CTO stakeholders on leading practices, including platform modernization, operating model design, and build vs. buy decisions Provide technology leadership across Manufacturing, Back Office, Distribution, and Front Office domains Shape target-state architecture using domain-driven design, microservices, event-driven architecture, and API-led ecosystems Translate executive strategy into delivery plans including roadmaps, OKRs, budgets, and vendor governance Drive measurable outcomes such as improved STP, reduced latency, optimized cost-to-serve, and enhanced client/advisor experience Elevate engineering maturity by establishing best practices, standards, and delivery playbooks What We're Looking For At least 15 years of proven consulting and delivery leadership in Wealth and Asset Management across multiple domains Experience engaging CIO/CTO/COO stakeholders and influencing strategic decision-making Strong technical fluency across Digital Engineering, Cloud (AWS/Azure), AP

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23 days ago

JOIN OUR TEAM As a Customer Care Back Office Advisor , you are part of the team that supports the everyday customer experience at Westwing. You will work behind the scenes to support customer inquiries, resolve issues, and make sure every customer receives efficient, helpful, and solution-oriented support throughout their journey. Your day-to-day work covers a wide range of customer care topics across the different markets in which Westwing operates, from product and payment-related questions to delivery topics, returns, and collections. You will work closely with our Front Office team and external partners to coordinate solutions, ensure customer concerns are addressed effectively, and help deliver the best possible outcome in a timely manner. Bringing reliability, empathy and a strong solution-oriented mindset to every interaction, you will play a key role in strengthening customer loyalty and reflecting our brand values at every customer touchpoint. This position is unlimited and based in Munich. WHAT YOU'LL DO Support the management and resolution of customer issues by coordinating with external partners, including suppliers, carriers, and warehouses Assist the Front Office team with customer claims and escalations, ensuring timely and effective resolutions Monitor and document issues and process gaps throughout the customer journey, from purchase to delivery Collaborate closely with Logistics Operations, Finance, Quality, Supply Chain, and other internal stakeholders to resolve cases and improve processes Identify recurring customer needs and contribute to continuous service and process improvements Ensure a high standard of quality, accuracy, and professionalism across all customer-related communications and case management activities YOU COME WITH Experience in Customer Service, Customer Support, or a similar customer-facing role Strong organisational skills with the ability to prioritise effectively in a fast-paced environment Ability to collaborate confiden

financesupply chainlogistics
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SI
Just now

acility Executive Roles & Responsibilities 1. Operations Management Ensure smooth day-to-day facility operations. Supervise housekeeping pantry front office and support staff. Maintain cleanliness hygiene and service quality as per client standards. Ensure all operational activities are completed within the defined timelines. 2. Manpower Management Prepare and maintain staff rosters and duty allocations. Monitor attendance punctuality and discipline of all deployed staff. Arrange replacement manpower during absenteeism or leave. Conduct daily briefings and motivate the team to achieve service excellence. 3. Client Relationship Management Act as the primary point of contact for client facility-related requirements. Attend client meetings and resolve service requests promptly. Ensure all client complaints are addressed within the agreed SLA. Maintain positive and professional relationships with client representatives. 4. Vendor Management Coordinate with vendors for housekeeping materials pantry supplies pest control and other facility services. Monitor vendor performance and ensure timely delivery of services. Verify invoices delivery challans and supporting documents before processing. 5. Inventory & Asset Management Maintain stock of housekeeping and pantry consumables. Ensure timely procurement to prevent stock shortages. Track and maintain facility assets and equipment. Conduct periodic inventory audits. 6. Documentation & Reporting Maintain attendance records checklists logbooks and statutory documents. Prepare daily weekly and monthly MIS reports. Ensure all records are updated and readily available for audits. Maintain proper documentation for billing and invoice processing. Address: 6th floor Inspire BKC Bharat Nagar Near Mahanagar Gas Opp ICICI Bank BKC Bandra East Mumbai 400051 Facility: NAVBHARAT DEVELOPERS FM MUMBAI BKC Qualification: 12th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP

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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Key Responsibilities Front Office & Reception Operations Welcome and assist employees, visitors, clients, candidates, vendors, and VIP guests in a professional and courteous manner. Maintain a clean, organized, and professional reception, lobby, meeting room, and front-of-house environment. Answer and direct incoming phone calls, take messages, and respond to general inquiries professionally. Provide workplace support including wayfinding, meeting room assistance, and general site information. Conduct routine inspections of front-of-house and workplace areas to ensure readiness and service quality. Ensure reception coverage is maintained during operational hours. Visitor Management & Security Manage visitor registration, check-in, and check-out processes through the Visitor Management System (VMS). Issue visitor and temporary badges in accordance with company security procedures. Coordinate visitor arrivals with employee hosts and ensure all visitors are properly escorted while onsite. Support badge verification and access control procedures to maintain workplace security standards. Escalate security concerns, sus

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This is a senior attorney role to lead the negotiation and execution of derivatives documentation supporting our global Markets trading activities. This role will serve as a key partner to front office, risk, and legal teams, managing complex master trading agreements, such as ISDA and Futures Clearing agreements, and advising on legal and regulatory risk across OTC derivatives transactions. The position requires deep expertise in ISDA Master Agreements, collateral documentation, and derivatives market practice, along with strong stakeholder management and negotiation capabilities. Responsibilities: Serve as lead negotiator and subject matter expert for ISDA Master Agreements, Schedules, Credit Support Annexes (CSAs), and related derivatives and collateral documentation; manage complex, bespoke negotiations across the full documentation lifecycle Provide legal counsel and guidance to Markets business stakeholders, interpreting applicable laws, rules, regulations, and industry practices and delivering commercially practical, risk-appropriate solutions Advise senior management on legal matters impacting trading activities, client relationships, and strategic initiatives, contributing informed, business-oriented perspectives to decision-making Identify, evaluate, and manage legal, regulatory, and reputational risk in coordination with Legal, Risk, and ICRM; ensure alignment with internal policies and applicable regulatory requirements Objectively assess business proposals against institutional risk appetite, regulatory frameworks, and market standards, escalating issues as appropriate Collaborate closely with Trading, Sales, Credit, Risk, Operations, and Legal teams across regions to deliver coordinated, efficient, and consistent outcomes Oversee day-to-day legal and documentation activities as a subject matter expert, ensuring tim

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Role Overview We are seeking an experienced Capital Markets Consultant to support business transformation, regulatory change, and technology implementation initiatives across capital markets. The candidate will work closely with business stakeholders, front-, middle-, and back-office teams, technology teams, and external partners to deliver solutions that improve operational efficiency, strengthen risk management, and enhance trading and post-trade processes. The ideal candidate is a capital markets professional with 6–8 years of experience who combines strong financial services domain knowledge with consulting, business analysis, and project delivery capabilities. The candidate should be comfortable engaging with stakeholders, analysing complex business processes, translating requirements into practical solutions, and driving deliverables across multidisciplinary teams. Key Responsibilities Capital Markets Domain Expertise Demonstrate strong understanding of capital markets products, processes, and operating models across equities, fixed income, foreign exchange, derivatives, and structured products. Understand the trade lifecycle, including trade execution, confirmation, clearing, settlement, collateral management, and reconciliations. Work across front-office, middle-office, and back-office functions, depending on project requirements. Understand market infrastructure, including exchanges, central counterparties (CCPs), central securities depositories (CSDs), and custodians. Support initiatives involving trading platforms, order management systems (OMS), execution management systems (EMS), and post-trade processing platforms. Business Analysis and Consulting Engage with business stakeholders to understand business needs, pain points, and operational challenges. Conduct workshops, stakeholder interviews, process assessments, and gap analyses. Translate business needs into business requirements documents (BRDs), functional specifications, user stories, and ac

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Citi
📍 Ciudad De Mexico Distrito Federal
2 days ago

The role sits within the Markets COO organisation. We are a dynamic, global and diverse organization focused on controls and regulatory management for Markets Operations, which has a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs. Our Operations groups are core to the success of the Markets business and have a significant impact across the lifecycle of a Trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client expe

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CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. Role Overview The Business Analyst will support Product Control and Finance transformation initiatives across Global Markets. The role focuses on business analysis, process improvement, regulatory change, and technology enhancement within Product Control functions. The successful candidate will work closely with Finance, Front Office, IT, Operations, Change Management, and senior stakeholders to deliver strategic solutions and operational efficiencies. Key Responsibilities Gather, analyse, and document business requirements for Product Control and Finance change initiatives. Collaborate with Product Control, Finance, Operations, and IT teams to design and implement strategic solutions. Support transformation programmes aimed at process simplification, automation, and control enhancement. Perform gap analysis between current and target operating models. Support User Acceptance Testing (UAT), system testing, and validation activities. Produce high-quality business documentation including BRDs, functional specifications, process maps, and impact assessments. Analyse P&L, balance sheet, valuation, and risk reporting processes to identify improvement opportunities. Ensure compliance with internal governance frameworks, regulatory requirements, and audit standards. Support stakeholders during project delivery lifecycle including planning, testing, deployment, and post-implementation reviews. Liaise effectively with Front Office, Product Control, Finance Change, and technology teams globally.

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CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. Role Overview The Business Analyst will support Valuations and Finance transformation initiatives across Global Markets. The role focuses on business analysis, process improvement, regulatory change, and technology enhancement within Product Control functions. The successful candidate will work closely with Finance, Front Office, IT, Operations, Change Management, and senior stakeholders to deliver strategic solutions and operational efficiencies. Key Responsibilities Gather, analyse, and document business requirements for Valuations and Finance change initiatives. Collaborate with Product Control, Finance, Operations, and IT teams to design and implement strategic solutions. Support transformation programmes aimed at process simplification, automation, and control enhancement. Perform gap analysis between current and target operating models. Support User Acceptance Testing (UAT), system testing, and validation activities. Produce high-quality business documentation including BRDs, functional specifications, process maps, and impact assessments. Analyse P&L, balance sheet, valuation, and risk reporting processes to identify improvement opportunities. Ensure compliance with internal governance frameworks, regulatory requirements, and audit standards. Support stakeholders during project delivery lifecycle including planning, testing, deployment, and post-implementation reviews. Liaise effectively with Front Office, Product Control, Finance Change, and technology teams global

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4mo ago

A Career with point72’s Surveillance team Point72’s Surveillance team sets the industry standard for intelligence-driven surveillance by proactively identifying, monitoring, and assessing various sources of compliance risk using proprietary tools and specialized tradecraft. We support senior management by providing strategic assessments, actionable recommendations, and real-time escalations. At Point72, members of the Surveillance team conduct integrated trade and communication surveillance and collaborate to turn information into intelligence for our internal customers. The team also monitors employee activity for evidence of violations of applicable federal securities laws, internal compliance policies and procedures, and relevant rules and regulations enforced by the SEC, FINRA, and other organizations. What you’ll do As a Machine Learning Engineer - Applied Scientist you will play a critical role in developing algorithmic solutions and models for production-ready applications that support our front office investment professionals. You will specialize in natural language processing (NLP) solutions that extract insights from unstructured text data, with additional capabilities in predictive modeling, clustering, and time series analysis. You will manage all aspects of the research process including methodology selection, data collection and analysis, implementation and testing, prototyping, and performance evaluation. You will apply, adapt, and extend existing results in the broad field of NLP, while also conducting novel research as required. Specifically, you will: Contribute to projects across various machine learning (ML) disciplines, including NLP, unstructured data analysis, predictive modeling, and classic machine learning. Implement GenAI solutions, utilize ML infrastructure, and contribute to modeling, data preparation, optimization, and performance enhancements. Work with sparse data and apply techniques to improve model accuracy and generali

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Want to work in technology at an investment bank? Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches).Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel.This is an exciting opportunity to join an FX Front Office support team in a major North American bank working on the Toronto Trading floor, supporting both front office users and a progressive eFX programme. What you'll do: Support IT solutions for various business lines globally including FX, Money Market, STIR and Options Offer technical expertise and support for the systems used Manage and resolving incidents and outages Manage requests for changes, system releases and capacity planning Disaster recovery, planning and execution How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 9 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input, common data structures, and flow of control. How to use MySQL to perform CRUD (create, read, update and delete) operations on a relational database stored in

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