Front Office Manager Jobs

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. *Please note, we are open to remote candidates for this role. Your Impact on Our Mission Finding the right care is one of the most important decisions a patient can make. As a Staff Engineer on the Clinical Fit team, you'll play a critical role in helping patients connect with the providers, specialists, and care pathways that best meet their needs. Zocdoc is evolving beyond a traditional healthcare marketplace into a platform that powers smarter, more personalized healthcare experiences. You'll help define the technical strategy that enables this transformation, building systems that leverage data, experimentation, and intelligent decision-making to improve clinical matching and patient outcomes. This role extends beyond delivering individual projects. You'll influence technical direction across teams, navigate ambiguity, and partner deeply with Product, Data Science, Operations, and Engineering leadership to solve some of the company's most complex challenges. You'll help identify opportunities, shape roadmaps, and drive initiatives that have lasting imp

Overview We are seeking a hands-on Director of AI Software Engineering to lead and scale AI engineering efforts supporting multiple business units across Governance, Risk, and Compliance (GRC). This role sits at the intersection of product delivery, platform evolution, and applied AI—driving real-world impact across core workflows. This is not a pure management role. We are looking for a builder who leads from the front, someone who has recently written production code, shipped systems end-to-end, and can operate comfortably in ambiguity while aligning teams and stakeholders. What You’ll Do Lead AI Engineering Across GRC Own delivery of AI-powered capabilities embedded directly into business unit workflows (e.g., risk analysis, compliance automation, reporting, due diligence) Partner with product, data, and platform teams to translate business problems into scalable AI systems Stay Hands-On Contribute to architecture, code reviews, and critical path implementation Prototype and validate new approaches (LLMs, agents, retrieval systems, classification pipelines, etc.) Set engineering standards for performance, reliability, and cost efficiency Build and Scale Teams Lead and mentor a high-performing team of AI/ML and software engineers Drive hiring, coaching, and career development Establish a culture of ownership, speed, and technical excellence Drive Execution Deliver production-grade systems—not experiments Balance speed with rigor (security, privacy, compliance) Operate across multiple concurrent initiatives with clear prioritization Communicate and Influence Act as a bridge between engineering and business stakeholders Clearly articulate trade-offs, risks, and outcomes to senior leadership Align cross-functional teams around shared goals and timelines What We’re Looking For Proven Builder 10+ years in software engineering, with recent hands-on coding experience Demonstrated track record of shipping production systems at scale Experience with modern

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission As Director of Organic Social, you'll own how Zocdoc shows up on social, shaping how patients and providers perceive, connect with, and engage with our brand. You'll define and lead a social strategy that brings the humanity of healthcare and the value of Zocdoc to life through distinctive storytelling, breakthrough creative, and meaningful community engagement. By building a culturally relevant and differentiated social presence, you'll strengthen our reputation, deepen brand affinity, and make Zocdoc not just a platform people use, but a brand they love, believe in, and want to be a part of. Your day to day is… Own and lead Zocdoc's organic social strategy across Instagram, TikTok, YouTube, and emerging channels, defining the vision, priorities, and approach to driving brand awareness, affinity, and engagement among patients and providers Set the creative vision and lead content strategy, ideation, and production, developing distinctive, social-first programming and campaigns that build cultural relevance and long-term brand e

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Serve as the trusted front-line contact for large enterprise customers, guiding them on AI prompting best practices, resolving bugs, and turning feedback into a better product experience, whilst adhering to strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Analyse recurring issues and identify process and documentation improvements to reduce time-to-resolution Build and update internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help

Full Stack Javascript Developer Particle41 is seeking a talented and versatile Full Stack Developer to join our innovative team. As a Full Stack Developer, you will play a key role in designing, developing, and maintaining end-to-end software solutions that meet our clients' needs. You will work on both front-end and back-end technologies, collaborating with cross-functional teams to deliver high-quality products. This is an exciting opportunity to have an impact on projects and grow your skills in a supportive and dynamic environment. In This Role, You Will: Software Development Develop and maintain web applications using front-end technologies Experience or knowledge in backend technology will be an advantage. Design responsive and user-friendly interfaces using modern JavaScript/TypeScript frameworks such as NextJS, React.js or Angular and front-end CSS frameworks like Tailwind and Bootstrap Create RESTful, GraphQL APIs to enable communication between backend and front-end applications. Write clear and concise documentation for APIs, including usage guides and code examples, to facilitate integration by internal and external developers. Basic understanding of Open API specifications. Write clean, efficient, and well-documented code following industry best practices and coding standards. Strong understanding of the Node.js ecosystem and architecture and integrations with popular third-party libraries. Implement API authentication and authorization mechanisms, such as OAuth, JWT, or API keys, to ensure data security and privacy. Requirements Gathering and Analysis Collaborate with designers, product managers, and other stakeholders to gather requirements and translate them into technical solutions. Participate in requirement analysis sessions to understand business needs and user requirements. Provide technical insights and recommendations during the requirements-gathering process. Agile Development Participate in Agile development processes, including sprint

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase’s Consumer Engagement and Experience (CEE) Surfaces team owns the front door to support for millions of customers: help.coinbase.com, social support, and Athena, the knowledge platform used by CX agents. We are rebuilding these experiences to be AI-native, with retrieval, generation, and agentic resolution at the core. We’re hiring an Engineering Manager to lead and scale the team responsible for these surfaces. You’ll set technical strategy and 12-month direction for AI-assisted self-service support, improving automated resolution quality and customer satisfaction while meeting Coinbase’s standards for safety, privacy, reliability, and cost. What you’ll do Lead a high-ownership engineering team building Help Center, social support, and agent knowledge experiences. Own end-to-end delivery of self-service discovery, conversational and agentic resolution, intelligent routing, escalation, and human handoff. Define architecture for secure, reliable, scalable systems spanning search, knowledge retrieval, chat orchestration, CRM, and ticketing integrations. Establish evaluation harnesses, quality metrics, feedback loops, and safeguards for accuracy, groundedness, privacy, and safety. Partner with Product, Design, CX Operations, Data, Compliance, Legal, Privacy, and Security on roadmaps, metrics, and execution. Evaluate build-versus-buy options and operationalize t

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology is the world leader in memory and storage solutions with vision of transforming how the world uses information to enrich life for all. As the Operations Central Team (OCT) Pump, Abatement and Chiller (PAC) Senior Manager at Micron Technology, Inc., you will be responsible for leading Front-End Manufacturing PAC strategic objectives to achieve the Best in Class (BIC) performance across network and industry. You will also be responsible for mentoring and building growth mindset, facilitate and drive improvement on Micron PAC engineering globally, driving global business processes, and enabling the leverage of world-wide resources to deliver industry benchmark methods. You are encouraged to work closely with global peer groups to identify areas of opportunities to improve PAC performance. Micron is attracting the diversified and talented candidate to build innovative solution for all aspects. Responsibilities and Task: Develop and manage PAC engineering strategy and direction to meet PAC strategic objectives for key pillars (People, Safety & Sustainability, Cost, Speed, Scale and Quality) Create, align and drive compliance in global PAC BKM and business process. Collaborate with global peer groups from sites, Technology Development (TD), central teams and suppliers to execute strategic objectives to achieve Best-in-Class (BIC) performance. Define, prioritize and manage resources for the PAC engineering with metrics across key projects based on strategic objectives. Drive

Role: An established quantitative portfolio management team at Point72 is looking for an experienced trader to oversee the team’s trading process, contribute to its core business, and develop new areas of expertise. This is an opportunity for candidates with expertise in systematic trading to take on a leading role on the front lines of the team’s investment process. Responsibilities: Oversight of international equities and macro systematic trading during European hours and provide backup coverage during US morning. Execute trades in rates instruments across global OTC markets. Build relationships and negotiate trades with liquidity partners to achieve best execution. Monitor and support portfolio construction, execution, connectivity, and related processes. Help conduct post-trading execution and transaction cost analysis and suggest ways to improve. Support the international implementation of internally developed algorithms and help monitor them for any trading issues. Requirements: 2+ years of work experience in algorithmic trading and exposure to systematic macro strategies, ideally with experience in futures, fixed income, FX, and exchange-traded global equities. Undergraduate or higher degree in computer science, statistics, applied mathematics, engineering, or other quantitative discipline. Familiarity with SQL and Python. Familiarity with vendor trading platforms including Tradeweb and Bloomberg. Detail-oriented and vigilant about potential operational risks. Strong quantitative skills and sensitivity to numbers. Commitment to the highest ethical standards.

About the Team The Integrity team at OpenAI is dedicated to ensuring that our cutting-edge technology is not only revolutionary, but also secure from a myriad of adversarial threats. We strive to maintain the integrity of our platforms as they scale. The Integrity team is at the front lines of defending against misuse in all its forms: content abuse, scaled attacks, and other actions that could undermine the user experience or harm our operational stability. About the Role As a Machine Learning Engineer in OpenAI's Integrity team, you will have the opportunity to work with some of the brightest minds in AI. You’ll work on state-of-the-art models and classifiers, experiment with new architecture and approaches, and push forward our abilities in content and user understanding. You’ll help turn research breakthroughs into tangible solutions that improve the trust and safety of our platform. If you're excited about training LLMs and building ML models, this role is your chance to make a significant mark. In this role, you will: Innovate and Deploy: Design and deploy advanced machine learning models that solve real-world problems. Bring OpenAI's research from concept to implementation, creating AI-driven applications with a direct impact. Collaborate with the Best: Work closely with researchers, software engineers, and product managers to understand complex business challenges and deliver AI-powered solutions. Be part of a dynamic team where ideas flow freely and creativity thrives. Optimize and Scale: Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready. Contribute to projects that require cutting-edge technology and innovative approaches. Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices. Make a Difference: Monitor and maintain deployed m

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Key Responsibilities TIQ Strategy & Execution Define and drive global TIQ engineering strategy, BKMs, and business processes Lead year on year optimization in TIQ safety, schedule, cost, BKM and quality Monitor TIQ performance metrics, benchmark fab performance, and enable cross-site learning Provide tactical TIQ support to ramping and operating fabs Front End Materials Cost & Value Engineering Drive Front End Materials Cash Cost VE (value engineering) strategy to achieve front-end manufacturing cost targets Lead cross-functional programs across Chemicals, Film & Gas, Photo, CMP materials, Bulk gas and UPW Partner with Procurement, suppliers and sites to identify, prioritize, and execute cost-reduction opportunities Ensure alignment of short and long-term materials cost roadmaps with corporate objectives Program & Stakeholder Leadership Manage global portfolios of TIQ and cost programs to maximize ROI Define scope, milestones, resources, and risks; drive issue resolution Influence global stakeholders to align on strategy, priorities, and execution plans Provide regular executive updates on progress, risks, and results People & Capability Development Lead, mentor, and develop global engineering and progra

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: On the Business Development Team you will be on the front lines of our growth, helping to expand our market presence by identifying and engaging with key decision-makers at the largest and most complex organizations in the world. The Role: Our Business Development Representative's main focus is to identify, develop, and create new enterprise business opportunities in new and existing accounts for 1-2 Account Executives in specific verticals within the US. The work you’ll do: Evangelize the Platform: Act as a champion for the Celonis Process Intelligence Platform, showcasing its transformative capabilities and articulating its value proposition to both new and existing customers. Strategically Prospect: Use modern tools and creative strategies to connect with prospective clients via cold calls, email, and social channels. Generate Pipeline: Drive sales growth by setting up qualified meetings and creating a robust pipeline for our Account Executives. Own Your Territory: Be responsible for a defined territory, developing new accounts and expanding our relationships with existing customers to maximize market potential. Partner with Sales & Marketing: Collaborate with sales to define and execute account-based strategies, an

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission As a Senior Product Designer at Zocdoc, you will play a crucial role in driving the user experience and design direction on one of our most impactful products. You’ll be responsible for leading design projects from ideation to implementation and contributing to the overall growth and success of the design team. With your expertise, creativity, and leadership skills, you will help shape the future of healthcare technology and directly influence the way healthcare providers reach patients searching for care. You’ll enjoy this role if you are… Passionate about creating user-centered designs that have a real impact on people's lives. Excited to collaborate with cross-functional teams and influence product strategy and direction. Comfortable working in a fast-paced, dynamic environment where you can drive meaningful change. Your day to day is… Leading and successfully delivering design projects of significant scope, ambiguity, and complexity, ensuring high-quality outcomes. Designing and iterating quickly to support product deci

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: On the Business Development Team you will be on the front lines of our growth, helping to expand our market presence by identifying and engaging with key decision-makers at the largest and most complex organizations in the world. The Role: Our Business Development Representative's main focus is to identify, develop, and create new enterprise business opportunities in new and existing accounts for 1-2 Account Executives in specific verticals within the US. The work you’ll do: Evangelize the Platform: Act as a champion for the Celonis Process Intelligence Platform, showcasing its transformative capabilities and articulating its value proposition to both new and existing customers. Strategically Prospect: Use modern tools and creative strategies to connect with prospective clients via cold calls, email, and social channels. Generate Pipeline: Drive sales growth by setting up qualified meetings and creating a robust pipeline for our Account Executives. Own Your Territory: Be responsible for a defined territory, developing new accounts and expanding our relationships with existing customers to maximize market potential. Partner with Sales & Marketing: Collaborate with sales to define and execute account-based strategi

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission Zocdoc is seeking a Staff Analytics Engineer to join a centralized team responsible for defining, creating, and maintaining a scalable and robust analytics layer that powers Zocdoc’s strategic analytics, operations, and reporting capabilities. As a Staff-level member, you'll lead the design and implementation of complex data transformations and production-grade data models, establishing standardized datasets that drive critical decision-making across the organization. Collaborating closely with Product Management, Product Engineering, Data Engineering, and Analytics teams, you'll ensure data solutions are strategically aligned, efficient, and consistently reliable, enabling teams across Zocdoc to rapidly gain meaningful insights from high-quality data. You’ll enjoy this role if you are… Excited about designing and building strategic data products that drive impactful outcomes across the entire organization Passionate about solving complex, high-impact problems using data and analytics at scale Committed to setting a high bar for

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale. This role requires native-level Japanese and business-level English proficiency, as candidates will support both Japanese-speaking customers and those across APAC/ANZ in English. Note: Specialists in Tokyo will work 10am - 6pm, Monday to Friday. Responsibilities: Become an expert in all Anthropic products Respond to user support cases, in English and Japanese, with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical ‘pager duty’ during APAC hours to ensure 24/7 Support for Critical Queries. Prioritize critically and comfortably adapt to an ever-evolving product landscape Operate in ambiguity, making informed decisions even in never-before-seen situations Partner with engineers, teammates, and other internal stakeholders to