Functional Analyst in Brussels

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role We are looking for a Functional Analyst with proven experience in Digital Assets, Blockchain, Tokenization, or Distributed Ledger Technology (DLT). This is a specialist role for professionals who have worked on financial services transformation initiatives in emerging digital asset ecosystems. Digital Assets are reshaping the future of financial services. Tokenization, blockchain, programmable money, digital wallets, smart contracts, and stablecoins are changing how value is created, exchanged, stored, and managed across the industry. At Capco, you will work with leading financial institutions on their Digital Asset transformation initiatives. As a Functional Analyst – Digital Assets , you will bridge the gap between business and technology, helping clients translate innovative ideas into scalable, secure, and future-ready solutions. Working as a consultant, you will contribute to transformation programs across banki

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role We are looking for a Functional Analyst with proven experience in Digital Assets, Blockchain, Tokenization, or Distributed Ledger Technology (DLT). This is a specialist role for professionals who have worked on financial services transformation initiatives in emerging digital asset ecosystems. Digital Assets are reshaping the future of financial services. Tokenization, blockchain, programmable money, digital wallets, smart contracts, and stablecoins are changing how value is created, exchanged, stored, and managed across the industry. At Capco, you will work with leading financial institutions on their Digital Asset transformation initiatives. As a Functional Analyst – Digital Assets , you will bridge the gap between business and technology, helping clients translate innovative ideas into scalable, secure, and future-ready solutions. Working as a consultant, you will contribute to transformation programs across banki

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role For one of our major clients in the financial services sector, we are looking for a Senior Functional Analyst to join a strategic payments transformation program. The payments industry is undergoing significant change, driven by the demand for faster, more transparent, secure, and always-available payment solutions. Emerging technologies, including Distributed Ledger Technology (DLT) and modern API-based architectures, are reshaping the future of international payments. As a Senior Functional Analyst, you will play a key role in translating business needs into functional and technical solutions within an Agile environment. You will collaborate closely with business stakeholders, architects, developers, testers, and product owners to deliver innovative payment solutions and enhancements. Your Responsibilities Business & Functional Analysis Gather, challenge, and refine business requirements. Translate business needs into

About Capco Capco is a global business and technology consultancy specializing in financial services. We work with leading financial institutions to solve complex business challenges, modernize technology and deliver meaningful change. At Capco, you will join a collaborative and entrepreneurial environment where you can grow your expertise and make an impact. About the Team You will join Capco's technology consulting team, working with solution architects, engineers, analysts and delivery specialists on complex systems within financial services. Together, you will help clients evolve applications and integrations that need to remain reliable while their technology landscape changes. The team combines detailed technical analysis with an understanding of how banking processes work in practice. The Role We are looking for a Functional & Technical Analyst who can investigate how applications work end to end and turn complex requirements into precise, implementable solution designs. You will sit close to the technology: analyzing APIs, data flows, application components and integrations across modern and legacy systems. Working with architects and development teams, you will define how systems should interact, challenge technical assumptions and help resolve issues through testing and production. Your functional understanding will help ensure that the solution also meets the underlying business need. What You Will Do Map end-to-end application flows and identify how ser

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role The financial services industry is rapidly evolving through the adoption of Digital Assets, Blockchain, Tokenization, and Distributed Ledger Technology (DLT). These technologies are reshaping payments, capital markets, digital identity, custody, and the way financial institutions create, exchange, and manage value. As a Business Analyst – Digital Assets & Blockchain , you will join Capco's consulting team and work on strategic client transformation initiatives. You will collaborate with business stakeholders and delivery teams to understand business needs, optimize processes, and translate innovative ideas into practical business solutions. Whether supporting tokenization initiatives, blockchain-based platforms, digital wallets, or emerging Digital Asset use cases, you will play a key role in helping our clients navigate the future of financial services. Your Responsibilities Gather, analyze, and document busines

Help financial institutions build the next generation of fraud prevention. Online fraud and phishing are no longer simply cybersecurity or customer-awareness issues. For banks and insurers, fraud prevention is increasingly becoming a business transformation challenge involving payments, technology, data, customer journeys, operations and governance. At Capco, we help financial institutions translate this changing fraud landscape into practical solutions. Our work spans fraud prevention and detection, payment controls, real-time decisioning, fraud intelligence, customer protection and operating models. We are looking for an experienced Business Analyst with a strong track record in Fraud, Financial Crime, Payments or related Risk domains within financial services. What will you do? As a Business Analyst, you will work at the intersection of business, risk, operations and technology. You will help banks and insurers turn complex fraud challenges and regulatory requirements into concrete processes, requirements and solutions. Analyse and redesign fraud prevention and detection processes Translate business and regulatory requirements into functional requirements, user stories and process designs Design and improve payment and customer journeys around fraud prevention and intervention Define requirements for real-time fraud monitoring and decisioning Work on fraud data, behavioural analytics, device intelligence and fraud signals Support the design of fraud operating models

About the Team Joining Capco means joining an organization that is committed to an inclusive working environment where you are encouraged to #BeYourselfAtWork . Capco ICT Risk is a multi-faceted team focused on helping leading organizations across the Financial Services industry manage technology, cyber and regulatory risks. We support our clients in translating complex risk and regulatory requirements into practical business solutions, processes and controls. With the growing importance of Digital Operational Resilience Act (DORA) , our team works closely with financial institutions to strengthen their digital operational resilience and ensure that regulatory requirements are effectively embedded into their business and technology environments. About the Job As a Business Analyst within our ICT Risk team, you will be part of consulting engagements focused on risk, regulation, business processes and technology. You will work closely with business, risk, compliance and technology stakeholders to understand requirements, analyze processes, identify risks and translate regulatory expectations into clear and actionable business requirements. A key part of the role will be supporting clients with DORA implementation and compliance , including translating DORA requirements into processes, controls, governance and remediation initiatives. You will work alongside experienced consultants and industry leaders, gaining exposure to complex transformation and regulatory projects wi

Join Capco – Build the Future of Financial Services At Capco , we believe in being more than just consultants – we are active participants who drive transformation in the global financial services industry . Here, you won't just build your career, but shape the future of the banking sector. We foster a unique environment where our forward-thinking, passionate experts are empowered to innovate and collaborate, solving some of the industry's most complex challenges. We work hand-in-hand with clients in areas such as Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth & Investment Management to drive meaningful change and seize opportunities. Ready to make an impact? Learn more at capco.com . Your Career. Your Journey. At Capco, we encourage you to own your career path . We’re looking for high-performing individuals who are driven to reach their full potential and take their expertise to the next level. Now’s the time to start writing the next chapter of your professional story with us. We are looking for a Business Process Consultant to become part of our innovative team within Banking & Financial Services . About the Role: Business Process Consultant As a Business Process Consultant at Capco, you will play a key role in driving impactful change for our clients. You will have the opportunity to work with leading global banks and financial institutions to define, analyze, and optimize business processes that help organizati

About the role As a Data Analyst, you will help organizations turn complex data into meaningful insights and practical business solutions. You will work at the intersection of data, technology and business, supporting clients in improving data foundations, processes and decision-making. In this role, you will contribute to data-driven transformation initiatives, working closely with business stakeholders, data teams and technology teams. You will combine hands-on data preparation and analysis with project management and a strong understanding of business needs. What you will do Data Analysis & Preparation Collect, combine and prepare data from multiple sources for analysis and reporting. Design, maintain and optimize data flows and transformation processes. Analyze datasets to identify trends, patterns, anomalies and opportunities. Translate business questions into data-driven analyses and practical recommendations. Investigate data quality issues and work with data owners and providers to resolve them. Develop dashboards, visualizations and analytical outputs to support business decision-making. Data & Process Transformation Analyze existing data processes and identify opportunities for improvement and automation. Contribute to the redesign and optimization of data flows and analytical processes. Support data migration and transformation initiatives, including the transition to new data environments and tools. Challenge existing ways of working and propose inn

CAPCO – THE FUTURE. NOW. Capco is a global technology and business consultancy focused on the financial services industry. We combine innovative thinking with deep industry knowledge to help our clients transform their businesses and deliver meaningful change. At Capco, we believe in creating an environment where talented professionals can thrive, take ownership and make a real impact. We offer a collaborative, entrepreneurial and international workplace where your ideas matter and your expertise makes a difference. About the Role We are looking for an experienced Product Manager – eCommerce & Digital Experience to join our team in Belgium. In this role, you will take ownership of the end-to-end design, development and delivery of digital eCommerce products, with a particular focus on creating seamless and customer-centric online buying experiences. You will play a key role in defining product strategies, building roadmaps and leading cross-functional teams to deliver innovative digital solutions. From product discovery and selection to checkout, payment and order fulfilment, you will ensure that every step of the customer journey is intuitive, efficient and aligned with business objectives. We are looking for someone who combines strategic product thinking with a hands-on approach and a strong understanding of eCommerce, website functionality and user experience. What Will You Do? Lead the end-to-end product lifecycle, from initial discovery and product vision to

Join Capco – Build the Future of Financial Services At Capco , we believe in being more than just consultants – we are active participants who drive transformation in the global financial services industry . Here, you won't just build your career, but shape the future of the banking sector. We foster a unique environment where our forward-thinking, passionate experts are empowered to innovate and collaborate, solving some of the industry's most complex challenges. We work hand-in-hand with clients in areas such as Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth & Investment Management to drive meaningful change and seize opportunities. Ready to make an impact? Learn more at capco.com . Your Career. Your Journey. At Capco, we encourage you to own your career path . We’re looking for high-performing individuals who are driven to reach their full potential and take their expertise to the next level. Now’s the time to start writing the next chapter of your professional story with us. We are looking for a Business Process Consultant to become part of our innovative team within Banking & Financial Services . About the Role: Business Process Consultant As a Business Process Consultant at Capco, you will play a key role in driving impactful change for our clients. You will have the opportunity to work with leading global banks and financial institutions to define, analyze, and optimize business processes that help organizati

Let us describe the challenge we offer We are looking for an experienced Head of Customer Engagement to lead and elevate the customer journey across the Benelux region. In this role, you will be responsible for creating a seamless and premium customer experience across all touchpoints, driving customer loyalty, advocacy, and business growth. You will lead the Customer Experience function, translate customer insights into meaningful improvements, and ensure strong alignment between customer needs and business objectives. A key part of the role is owning the customer communication framework and CRM strategy across the customer lifecycle. Working closely with Sales and Marketing teams, you will ensure customers receive the right communication through the right channels at the right time, creating a consistent and engaging experience. What you'll do Own and continuously improve the end-to-end customer journey across all touchpoints. Lead the Customer Experience operation across the Benelux markets, ensuring premium service delivery and strong operational performance. Drive Voice of the Customer initiatives and translate insights into tangible improvements. Develop customer loyalty, retention, and community engagement strategies. Define and optimize customer communication journeys and CRM programmes across the customer lifecycle. Partner with Sales and Marketing to coordinate customer communications and engagement strategies. Monitor and improve key performance indicators, includi