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Helpdesk Engineer Jobs

285 active opportunities · Updated for October 2026

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Explore current helpdesk engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Anyscale
📍 Remote• Full-time• $171K – $211K/yr
1mo ago

At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the Role Anyscale runs on a small, high-leverage IT function, and we're looking for an IT Engineer to own it. This is a hands-on engineering role, not a help desk or tier-1 support role. Roughly half the job is software: you will own and extend a set of internal automation and notification services wired into our directory and hardware systems. You should be comfortable owning a codebase and a GitHub repository, not only vendor admin consoles. The other half is the identity, endpoint, hardware, and vendor backbone that keeps a company of roughly 200 people, close to half of them engineers, productive across three public clouds. Reporting to the Head of Security and IT, you will work closely with security, engineering, and the people team. This role is based in the San Francisco Bay Area on a hybrid schedule. What You'll Do Own identity and access: Okta and Google Workspace administration, group-based authorization, 1Password Enterprise, passkeys, and automation driven provisioning and deprovisioning. Own and extend our internal automation services, and run them on scoped service accounts with sound security and hygiene. Own the endpoint fleet through mobile device management, including device trust posture checks, endpoint

azuregitmachine learning
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MI
Mach Industries
📍 Huntington Beach• $32 – $40/hr
13 days ago

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role We are seeking a proactive and customer-focused Help Desk Technician to provide both Level 1 and Level 2 technical support within our growing organization. The successful candidate will be the first point of contact for technical assistance and will handle a wide range of IT support requests, from basic troubleshooting to more complex technical issues. You will play a critical role in ensuring that IT systems and services run smoothly and efficiently day-to-day. Key Responsibilities Serve as the first point of contact for employees seeking technical assistance with their IT equipment. Troubleshoot and resolve hardware, software, and network-related issues for both Level 1 and Level 2 support cases. Assist with the setup, configuration, and maintenance of workstations, laptops, mobile devices, and other equipment. Perform basic network troubleshooting, including diagnosing connectivity issues, resetting network devices, and verifying internet access. Manage user accounts and permissions in systems such as [Active Directory, Google Suite, Slack, Okta] and other enterprise platforms. Install, configure, and update software applications on workstations and resolve software-related issues. Provide support for peripheral devices such as printers, scan

linuxExcel
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