High Intensity Peer Counselor Jobs

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Public Sector team Sierra recently received FedRAMP High certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. In our journey, we are guided by a set of values that are at the core of our actions and define our cult

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Principal Solutions Consultant Redefine what it means to be a technical advisor by architecting mission-critical cloud solutions that power our nation's most vital public sector agencies. Location: McLean, Virginia, USA | Work Model: Onsite at Appian Headquarters Note: In accordance with Appian's McLean headquarters policy for this search profile, this position is full-time on-site. About the Team The Solutions Consulting organization at Appian sits at the vital center of our global commercial engine, bridging the gap between sophisticated enterprise business needs and cutting-edge platform capabilities to secure the technical win. Our mission is to prove the undeniable value of Appian’s platform within the AI-Powered Process Automation market, driving customer acquisition and fueling corporate growth. Under our SC 2.0 operating model, our consultants don't just demo features—they tell compelling stories, co-create solutions with customers, and help shape strategy with technical credibility and business insight. The Opportunity Ready to take your career to the next level alongside the smartest, most creative people in the tech industry? As a Principal Solutions Consultant, you will step into a highly visible, strategic role serving as the trusted advisor for federal agencies, partners, sales leadership, and product teams. This is a game-changing opportunity to own account strategy and technical orchestration for strategic opportunities, translating intricate agency requirements directly into groundbreaking technical solutions that fue

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead the technical strategy behind Appian’s largest and most mission-critical EMEA engagements, influencing acquisition strategy and serving as an elite thought leader across our biggest and most complex customers. About the Team You will be part of our global SPEaR team (Strategic Presales Execution and Readiness) at Appian is an elite group of mission-driven strategists reshaping how our biggest EMEA customers approach modernisation. We partner with leadership to co-create secure architectures and clearly communicate how Appian delivers AI-Powered Process Automation . Our mission is to secure high-value technical wins that align Appian with our customer’s landscape. Driven by our core values of Intensity and Excellence, we prove the undeniable value of Appian’s platform within the pre-sales framework. Under our SC 2.0 operating model, our team redefines pre-sales by combining creative persona-based storytelling with deep technical credibility and business insight. Our Solutions Architects don’t just demo features—they tell stories, co-create with customers, and help shape enterprise strategy. The Opportunity As a Principal Solution Architect, you will step into the pinnacle role for Solution Consultants at Appian, operating as an enterprise strategist, deal orchestrator, and platform evangelist. This is a premier opportunity to move beyond standard pre-sales support and drive the technical execution for multi-million-dollar growth plans. At Appian, you will gain a seat at the table with senior executives, utilising your compliance and technical expertis

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Manager, Software Development Are you an elite technical leader who thrives as a hands-on contributor while simultaneously coaching, mentoring, and scaling a high-performance software engineering team? At Appian, engineering managers don’t just oversee. They build, shape, and grow the people and technology that power AI automation for the world’s largest enterprises and governments. Location: Chennai, India | Work Model: On-site (5 days/week) About the Team Our Engineering team is revolutionizing how Appian resolves customer issues by building AI-powered diagnostic tools and internal platforms that dramatically reduce resolution time. We combine deep technical expertise with AI innovation to empower support engineers to identify root causes faster, ensuring our customers experience uninterrupted business-critical operations. This team operates with high autonomy and directly impacts customer satisfaction and retention across Appian's enterprise client base The Opportunity Appian is at an inflection point where intelligent automation meets customer success, and we need a technical leader who can architect and ship the next generation of diagnostic platforms. This role exists because our growing enterprise customer base demands faster, smarter issue resolution, and AI agents are the key to unlocking that scale. You will shape both the technical direction and the team culture while delivering tools that become essential to how Appian supports thousands of mission-critical deployments worldwide. What You’ll Do Lead the design and delivery of a scalable

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Partner Operations Manager – Global Alliances & Channels This is an individual contributing role to help lead and drive operational excellence and accelerate global partner growth by optimizing our ecosystem's lifecycle for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: On-site About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Partner Operations Lead, you will oversee local team members in Chennai while also delivering high-value operational support, executive administrative assistance, and improvements to support our global alliances experience. What You’ll Do Own the deal registration lifecycle for global partners, including deal eligibility validation, status monitoring, and escalation to ensure timely approvals, accurate CRM attribution, and program compliance. Act as the primary conduit between partner deal submitters, the alliance team, and field sales

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. You will be the product manager working closely with the team whose mission is to strengthen and optimize site infrastructure by delivering essential upgrades, resource efficiency, and scalable solutions. You will be responsible for the direction and roadmap of a component of the Appian Cloud data plane that ensures reliable, high-performance operations for all Appian Cloud customer sites. This role is specifically focused on the cloud-native persistence and messaging layer. You will oversee the backend sub-systems—including technologies like S3 and Redis—that power the platform's internal data plane and core services. This component of the software is not directly user-facing but has strong implications on the scalability and reliability requirements our customers expect. What you will be doing: Prioritize and Define: Work on an agile team to prioritize, define, and ensure the success of infrastructure and managed services features for a high-level strategic roadmap. Stakeholder Collaboration: Prioritize what we should build and when by collaborating with stakeholders on product vision and strategy, while taking customer feedback into account. Technical Discussions: Define how infrastructure features will work through close collaboration with engineers in design sessions an

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. We are looking for an Enterprise Account Executive You will be in charge of driving revenue growth in major accounts, establishing relationships and providing direct touch across all levels of the end customer whilst also engaging with the top SIs. Your ability to penetrate new customers and organisations within your assigned accounts is essential to your being successful in this role. Cross-functional teams from Appian Marketing, Business Development, Customer Success and Solutions Consulting functions provide support and tools for you to use to attain and exceed sales performance goals. To be successful in this role, you need: Experience navigating a complex sales cycle from start to finish, leveraging internal resources within the larger sales organisation, cross functionally with the customer success team and externally across customer and partner ecosystems Strong presentation skills for delivering in-person and virtual presentations to LOB & IT audiences, highlighting your ability to perform client discovery, communicate ROI and build business value In-depth understanding of prominent Italian institutions across Italy and their buying behaviours To be a trusted advisor to both customers and colleagues to leverage multiple stakeholders throughout complex deals To actively seek to understand industry trends to help position against competitors Basic Qualifications: Significant direct selling experience as an Enterprise Account Executive, selling complex technologies at the enterprise level to Global 2000 customers History of cons

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Solutions Consultant Drive the technology evaluation stage of the enterprise sales process and act as the primary technical advisor and product advocate for Appian. Location: Remote | Work Model: Remote, Field Work About the Team The Appian Solutions Consulting team bridges the gap between complex business challenges and cutting-edge technology. We work hand-in-hand with the sales organization to demonstrate how Appian’s platform delivers AI-Powered Process Automation and orchestrates critical enterprise workflows. Our mission is to win the trust of technical and business stakeholders alike under our SC 2.0 operating model, proving Appian's undisputed value in competitive enterprise market scenarios. The Opportunity As a Senior Solutions Consultant, you have a unique opportunity to combine technical creativity with high-level business acumen. You won't just demo software; you will architect bespoke Proof of Concepts ( POCs ) that solve the absolute biggest operational hurdles faced by Fortune 500 companies. This role gives you a direct hand in securing high-value enterprise deals, working closely with C-level executives, mentoring junior team members, and acting as a vital feedback loop to our core Product Management teams within our Enterprise-Grade Orchestration ecosystem. What You’ll Do Lead Technical Strategy: Partner directly with Account Executives to achieve defined regional sales goals and drive the technical strategy for high-value target accounts. Architect Custom Solutions: Lead the scoping, design, and delivery of high-qual

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Solutions Consultant Drive the technology evaluation stage of the enterprise sales process and act as the primary technical advisor and product advocate for Appian. Location: McLean, VA | Work Model: On-site (5 days/week) About the Team The Appian Solutions Consulting team bridges the gap between complex business challenges and cutting-edge technology. We work hand-in-hand with the sales organization to demonstrate how Appian’s platform delivers AI-Powered Process Automation and orchestrates critical enterprise workflows. Our mission is to win the trust of technical and business stakeholders alike under our SC 2.0 operating model, proving Appian's undisputed value in competitive enterprise market scenarios. The Opportunity As a Senior Solutions Consultant, you have a unique opportunity to combine technical creativity with high-level business acumen. You won't just demo software; you will architect bespoke Proof of Concepts ( POCs ) that solve the absolute biggest operational hurdles faced by Fortune 500 companies. This role gives you a direct hand in securing high-value enterprise deals, working closely with C-level executives, mentoring junior team members, and acting as a vital feedback loop to our core Product Management teams within our Enterprise-Grade Orchestration ecosystem. What You’ll Do Lead Technical Strategy: Partner directly with Account Executives to achieve defined regional sales goals and drive the technical strategy for high-value target accounts. Architect Custom Solutions: Lead the scoping, design, and delivery of high-qua

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Software Engineer Grow your engineering career building software that matters by powering AI automation for the world’s largest enterprises. Location: Chennai, | Work Model: On-site (5 days/week) About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Senior Software Engineer, you will take meaningful ownership of the software you build. You will bring deep technical expertise to a highly skilled team solving real problems at enterprise scale. As an experienced engineer, you’ll be equipped with cutting-edge AI tooling to design and deliver features of real sophistication, shape team-level engineering practices, and deepen your expertise while ensuring flawless Enterprise-Grade Orchestration . What You’ll Do Develop Clean Software: Architect, build, and optimize core platform features while maintaining a strong personal technical presence on the team. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical sto

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Elevate the technical competencies of our North American partner ecosystem to accelerate revenue growth and deliver transformational AI-Powered Process Automation solutions to enterprise customers. ABOUT THE TEAM The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are establishing an elite, high-impact technical group to elevate our partner ecosystem's technical abilities and expertise to deliver market-leading solutions. Your work directly impacts partner capability, customer satisfaction, and Appian's market expansion through channel revenue. THE OPPORTUNITY As a Partner Technical Success Architect supporting North America, you will serve as a trusted technical advisor to top-tier GSIs and enterprise delivery partners. This is a high-visibility, force-multiplier role where your architectural guidance directly impacts complex, mission-critical transformations for major enterprise clients. If you want to scale your technical influence by helping partners architect and deliver top-quality solutions using Appian, this opportunity offers unmatched scope and impact. WHAT YOU'LL DO Guide partner delivery teams across North America to ensure their engineering practices and technical implementations consistently align with Appian’s highest architectural standards. Review complex enterprise application designs to ensure platform scalability, security frameworks, performance tuning, and long-term maintainability for mission-critical client deployments. Mentor par

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Establish, build, and scale our Global Partner Technical Success organization to elevate technical readiness, fuel enterprise innovation, and accelerate revenue growth across our worldwide ecosystem. ABOUT THE TEAM The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are establishing an elite, high-impact technical group to elevate our partner ecosystem's technical abilities and expertise to deliver market-leading solutions. Your work directly impacts partner capability, customer satisfaction, and Appian's market expansion through channel revenue. THE OPPORTUNITY As the Global Partner Technical Success Director, you will serve as a technical leader defining the global technical charter for Appian’s partner ecosystem. Reporting directly to the Global Partner Experience Leader, you will build and lead a high-caliber global organization of Partner Technical Success Architects across North America, EMEA, and India regions. This is a high-visibility leadership role where your strategic direction and operational frameworks will directly impact complex, mission-critical transformations for enterprise clients. WHAT YOU'LL DO Build and lead a high-performing global organization of regional Partner Technical Success Architects across North America, EMEA, and India, setting strategic objectives, operational governance, and performance metrics. Collaborate with the Global Experience Leader, Customer Success, and Product Engineering teams to define the global technica

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. McLean, Virginia, USA | Work Model: Onsite Lead a high-performing team of proposal strategists to orchestrate winning, high-stakes narratives that secure global enterprise accounts and drive market share. ABOUT THE TEAM The Appian Proposal Team is a high-impact, global function dedicated to fueling our corporate growth within the AI-Powered Process Automation market. We act as the critical bridge between our cutting-edge technology and global enterprise clients, ensuring our value proposition is clearly articulated in competitive bidding scenarios. By partnering closely with Sales, Legal, and Technical teams, we turn complex technical capabilities into winning business solutions. THE OPPORTUNITY As the Manager of the Public Sector Proposal Team at Appian, you step into a pivotal leadership role where your people management skills directly accelerate our enterprise sales velocity. This is your opportunity to build, mentor, and scale a world-class regional proposal team while acting as a strategic advisor to regional sales executives on multi-million dollar deals. At Appian, you will have the autonomy to drive operational process improvements, shape content strategy, and directly impact revenue generation within the high-growth Enterprise-Grade Orchestration space. WHAT YOU'LL DO Lead, coach, and mentor a regional team of proposal professionals through active performance management, career mapping, hiring, and continuous enablement. Manage regional team workloads, staffing assignments, and resource allocation to ensure balanced utilization and flawless prop

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Advisory Solutions Consultant - GAM Location: McLean, Virginia, USA | Work Model: Onsite at Appian Headquarters About the Team The Solutions Consulting organization at Appian sits at the vital center of our global commercial engine, bridging the gap between sophisticated enterprise business needs and cutting-edge platform capabilities to secure the technical win. Our mission is to prove the undeniable value of Appian’s platform within the AI-Powered Process Automation market, driving customer acquisition and fueling corporate growth. Under our SC 2.0 operating model, our consultants don't just demo features—they tell compelling stories, co-create solutions with customers, and help shape strategy with technical credibility and business insight. The Opportunity As a Government Acquisition Management (GAM) Specialist Solutions Consultant, you will actively drive and manage the technology evaluation stage of the sales process for the GAM Suite. Working in conjunction with the solution sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you illustrate the value that Appian’s GAM Suite can provide. You will engage and articulate product positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned opportunities to assure complete customer satisfaction through all stages of the sales process. What You'll Do Partner with Solution Sales Executives to achieve defined sales goals Demonstrate how G

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. University talent is a foundational cornerstone of Appian's growth strategy. The team builds deep, impactful relationships with top-tier academic institutions in a fast-paced, high-performing, collaborative environment. They shape the future culture of Appian by identifying and attracting the next generation of innovators through full-lifecycle university recruiting programs that fuel our AI-Powered Process Automation platform. This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. THE OPPORTUNITY Appian is scaling rapidly as enterprises worldwide adopt AI-Powered Process Automation to transform their operations. This role exists to secure exceptional early career talent who will drive our next phase of innovation and market leadership. You will have the autonomy to build strategic university partnerships, shape our employer brand on campuses, and directly influence the future of our engineering, product, and business teams. WHAT YOU'LL DO Lead full-cycle campus recruiting from sourcing through offer acceptance, ensuring a seamless and compelling candidate experience that converts top university talent Cultivate and exec