Incident Management Engineer Jobs

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play As a Senior Platform Engineer on Playlist, you’ll design and deliver Infrastructure-as-Code solutions that empower developer teams. You’ll drive cloud architecture, iterate with squads on their workloads, and build self-service tools to speed delivery and improve quality. Your work will help design, implement, and operate the cloud infrastructure that powers the Mindbody ecosystem and supports millions of users. Partner with Product and Engineering to design, build, and operate the cloud platform that enables squads to deliver reliably and autonomously. Own and evolve our production Kubernetes platform and core cloud primitives, driving safe, automated, and observable infrastructure-as-code. Deliver self-service tooling and IaC patterns so teams can provision and run workloads without platform intervention. Lead cross-team projects from problem definition through architecture, implementation, and launch while reducing operational toil and improving reliability and security. Be the go-to engineer for production incident response, runbook automation, and platform change management across segmented and compliance-bound environments. Experience You Bring Senior

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role The Alarms team builds the response layer: the software that decides what happens in the minutes after an alarm fires. It uses real-time video, audio, and sensor data to analyze incidents, filter false alarms, and coordinate verifiable action. This platform serves as the central intelligence for our alarm product, seamlessly combining AI-driven automation with human judgment to protect people and spaces at scale. As an Engineering Manager, you will own this system across three surfaces: the customer incident experience, the monitoring software our human operators use to handle alarms at scale, and the integrations that carry an incident out to emergency dispatch. What You'll Do Define where AI acts autonomously and where a human decides, in partnership with the product and our monitoring operations team. Own the real-time work

AI agents are transforming the way developers interact with software - and databases are no exception. We're seeking a Senior Software Engineer to join our AI Interfaces team within AI Builder Experience (ABX), where you'll provide technical direction, shape architecture, and build the core products that make it seamless for developers and AI agents to work with MongoDB. Our team owns the surfaces through which humans and agents connect to MongoDB - including the MongoDB MCP Server, Agent Skills, our Intelligent Assistant Platform, and purpose-built agents. In short: if it's how an agent talks to MongoDB, we're building it. This is a new team charting new territory, and as a Senior Software Engineer here, you'll be right at the frontier - building the technologies that let AI applications and agentic workflows work seamlessly with MongoDB at scale. You'll integrate with fast-moving, often unproven technologies, make pragmatic calls in the face of ambiguity, and own high-visibility projects end to end with minimal guidance. We're looking for product-minded engineers who thrive on autonomy and take pride in shipping. MongoDB engineering teams pride themselves on building high-quality software and living our cultural values every day - we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. This position requires participation in a 24/7 on-call rotation to ensure business continuity and incident response capabilities. This role can be based out of our Gurugram office. Position Expectations Work closely with research, product management, product engineering, product design, peers, as well as other teams within the company to define the first version and future evolution of our AI interfaces Design, build, and deliver well-tested core pieces of the platform - including the MongoDB MCP Server, Agent Skills, the Intelligent Assistant Platform, and purpose-built agents - in collaboration with othe

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. About the Role We are seeking a Site Reliability Engineer II (SRE II) to help ensure the stability, scalability, and reliability of our services and infrastructure. This role focuses on building automation, maintaining observability, and supporting incident response to keep customer-facing systems performing at their best. The SRE will collaborate with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations while contributing to tools and processes that improve efficiency and reduce manual effort. Key Responsibilities Service Reliability & Operations Support the availability and durability of critical services across production environments. Monitor service health using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk. Participate in on-call rotations, incident response, and post-incident reviews to drive service improvements. Follow established ITIL/OSS processes (incident, change, problem, and capacity management). Automation & Tooling Develop automation for common operational tasks, reducing manual intervention and toil. Contribute to monitoring,

POSITION SUMMARY We are looking for a Senior DevOps Engineer to design, build, and scale the platform —a secure, multi-service platform used by our clients.This is a hands-on individual contributor role, where you will work across cloud infrastructure, container platforms, and CI/CD systems to enable reliable, secure, and scalable software delivery. You will play a key role in improving developer experience, strengthening platform security, and driving engineering excellence. SPECIFIC JOB RESPONSIBILITIES Design, implement, and maintain cloud infrastructure using infrastructure-as-code practices across multiple environments. Operate and scale containerized application platforms, ensuring high availability, performance, and reliability. Build and enhance CI/CD pipelines to enable consistent, automated build, test, and deployment workflows. Improve developer experience by standardizing deployment patterns, environments, and tooling. Implement and enforce security best practices across infrastructure and delivery pipelines, including secrets management and access control. Manage cloud networking and application access patterns, ensuring secure and optimized traffic flow. Contribute to observability and reliability engineering, including monitoring, logging, tracing, and incident response improvements. Collaborate with application teams to ensure smooth delivery and operational excellence across services. Promote platform standardization, automation, and governance across environments. EXPERIENCE REQUIRED 4–6 years of experience in DevOps, Platform Engineering, SRE, or Cloud Engineering Strong hands-on experience with cloud platforms and core infrastructure concepts Experience managing containerized environments in production Proficiency in infrastructure as code QUALIFICATIONS, SKILLS, & KNOWLEDGE Solid understanding of CI/CD principles and pipeline design Experience with scripting or automation (e.g., Python, Bash, or similar) Good unders

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE AN ACTIVE SECRET CLEARANCE TO APPLY. Defense Unicorns is seeking a Platform Engineer to join our platform team — a combined DevOps and Site Reliability Engineering team responsible for the development, maintenance, and reliability of a cloud-based platform environment. The ideal candidate is a strong problem-solver with hands-on experience in Kubernetes, cloud infrastructure, and CI/CD, and is motivated by building and improving the systems that other teams depend on. In this role, you will work across infrastructure as code, automated deployments, identity and access management, monitoring, and CI/CD pipelines. You will serve as a bridge between application teams and the platform, advocating best practices and helping ensure that the platform is reliable, secure, and scalable. You should be comfortable operating in ambiguity, contributing to documentation and standards where they exist, and building them where they don’t. Responsibilities Build, maintain, and improve Kubernetes clusters and containerized application deployments across cloud environments (AWS, EKS, RKE2) Develop and manage infrastructure as code (IaC) to provision and configure platform resources consistently and repeatably Own and improve CI/CD pipelines, including GitLab CI configuration, runner deployments, and automated build and deployment workflows Support identity and access management through tools such as Keycloak, including user onboarding, role configuration, and troubleshooting Implement and maintain monitoring, alerting, and logging to ensure platform health and support incident investigation Manage certificate lifecycle operations, including renewal of public certificates and related automation Contribute to platform security posture through container security practices, Iron Bank image compliance, and support for ATO processes Collaborate with application teams to troubleshoot deployment issues, broken

About the Role We are seeking an experienced Azure DevOps Engineer to design, implement, and maintain CI/CD pipelines, cloud infrastructure, and automation solutions on Microsoft Azure. This role bridges development and operations, ensuring reliable, secure, and scalable delivery of applications and infrastructure. Location: Hyderabad-India-Onsite Duration: Fulltime Responsibilities Design, build, and maintain CI/CD pipelines using Azure DevOps (Pipelines, Repos, Artifacts, Boards) Architect and manage Azure cloud infrastructure using Infrastructure as Code (ARM templates, Bicep, or Terraform) Automate build, test, and deployment processes across multiple environments Implement and manage containerization and orchestration (Docker, Azure Kubernetes Service) Monitor system performance, availability, and security using Azure Monitor, Log Analytics, and Application Insights Collaborate with development, QA, and security teams to streamline release management Implement Azure security best practices, identity management (Azure AD/Entra ID), and network architecture Manage cost optimization and governance across Azure subscriptions Troubleshoot production issues and support incident response Document infrastructure, pipelines, and operational procedures Required Qualifications Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate (required) 3+ years of hands-on experience with Azure DevOps and Azure cloud services Strong experience with Infrastructure as Code (Bicep, ARM templates, or Terraform) Proficiency scripting in PowerShell, Bash, or Python Experience with Git version control and branching strategies Solid understanding of networking, security, and identity concepts in Azure Experience with containerization (Docker) and orchestration (Kubernetes/AKS) Familiarity with monitoring and logging tools (Azure Monitor, Application Insights) Preferred Qualifications Additional certifications: Azure DevOps Engineer Expert Experience with multi-

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. The Ubiquiti Prague office is looking for a Network / DevOps Engineer to own how our datacenter infrastructure is deployed, provisioned, and operated. This is a hands-on role for someone who treats infrastructure as software: everything that can be automated, should be. You'll be responsible for production deployments in the DC, device provisioning, and the CI/CD and tooling that makes it all repeatable. Candidates should be prepared to work from our Prague office at least two times per week. Requirements: 5+ years in infrastructure, DevOps, SRE, or a software engineering role with heavy infra ownership Strong hands-on experience with Ansible and Terraform (or equivalent) for provisioning and config management Solid CI/CD experience — building and maintaining pipelines, not just consuming them A software engineer's mindset: you write clean, testable automation and think in terms of idempotency, state, and repeatability rather than one-off scripts Comfortable operating production environments: deployments, rollbacks, monitoring, incident response Good scripting/programming ability (Python, Go, Bash, or similar) Comfortable working close to the hardware and network layer, and debugging across the stack Strong communication and documentation abilities Fluency with modern AI-assisted development tools (Claude Code

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity We are looking for a Platform Engineer for the Container Services team in Chicago. This team owns and operates Adyen's core container orchestration infrastructure, the foundation that keeps our global payment platform running. In this role, you will design, build, and operate critical infrastructure systems, drive automation and reliability improvements, and help scale Adyen's platform as we continue to grow globally. What You'll Do Build and operate core infrastructure: Design, implement, and maintain container orchestration (Kubernetes) and supporting infrastructure across our global private cloud. Drive automation and reduce toil: Develop tooling and automation that improves provisioning, configuration management, and operational workflows, enabling self-service for engineering teams and reducing manual effort. Ensure reliability at scale: Own the availability and performance of critical platform systems, participate in on-call rotations, and drive incident response and postmortem processes that continuously improve our operational posture. Collaborate across teams and time zones: Work closely with platform engineers in Chicago, contributing to a global team that operates 24/7 infrastructure across multiple regions and datacenters. Shape platform evolution: Contribute to architectural decisions, evaluate new

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In this role, your primary focus will be on Microsoft Windows technologies as well as VMware/Nutanix/Dell/Lenovo/Splunk/Cisco server Platforms. This role helps define and implement Windows Server technologies and methodologies, which will have a heavy emphasis on automation and a hybrid cloud environment, while maintaining operational excellence in multiple world class Data Center environments. Responsibilities and Tasks: You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and training. As part of your responsibilities you will be required to: Provide day to day technology directions and operations within Infrastructure of VMware/Nutanix HCI platform and Dell/Lenovo/Splunk/Cisco hardware. IT Incident and Request handling and management within service level agreement Maintain IT operations by monitoring of system performance metrics and proactive actions Site expansion and global project execution Propose system or architectural design to improve performance, high availability, scalability and disaster recovery by innovative technologies and roadmap managem

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Data Layer As a Senior Software Engineer on the Data Layer team within the Platform group, you'll shape the API (GraphQL) platform that connects every client application to Coinbase's backend services, handling the majority of user traffic across Consumer, Base, and Institutional products. You'll own the critical systems that route and serve API requests at scale, improving reliability, performance, and developer experience for hundreds of engineers building on this foundation layer. What you'll do: Own and deliver projects end to end, from scoping and system design through implementation, rollout, and production validation, driving measurable progress on the team's highest-priority initiatives. Design and build high-reliability, low-latency systems serving millions of users, tackling challenges like caching, upstream service optimization, and efficient connection management at scale. Build and improve the API framework and tooling that hundreds of engineers depend on, making it fast and easy for teams across the company to build, test, and ship independently. Drive operational excellence across T0 services: own SLOs, improve observability, lead incident response, and reduce operational toil so the team can invest in high-leverage work. Partner cross-functionally with product engineering teams to design API schemas, support service launches,

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play As a Senior Platform Engineer on Playlist, you’ll design and deliver Infrastructure-as-Code solutions that empower developer teams. You’ll drive cloud architecture, iterate with squads on their workloads, and build self-service tools to speed delivery and improve quality. Your work will help design, implement, and operate the cloud infrastructure that powers the Mindbody ecosystem and supports millions of users. Partner with Product and Engineering to design, build, and operate the cloud platform that enables squads to deliver reliably and autonomously. Own and evolve our production Kubernetes platform and core cloud primitives, driving safe, automated, and observable infrastructure-as-code. Deliver self-service tooling and IaC patterns so teams can provision and run workloads without platform intervention. Lead cross-team projects from problem definition through architecture, implementation, and launch while reducing operational toil and improving reliability and security. Be the go-to engineer for production incident response, runbook automation, and platform change management across segmented and compliance-bound environments. Experience You Bring

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Priten Nayak, the VP of Cloud Operations at Perforce, is searching for a Senior DevOps Engineer III, India to design and build the next-generation cloud platform for Perforce’s SaaS product portfolio to ensure the security, reliability, and high availability of all our production & CI/CD environments and applications. In this vital role, you will drive the design, development, & Implementation of automated tools and technologies to enable efficient delivery and service management of the production services & release deliveries. Drive the adoption of AI-assisted cloudops practices and agentic automation to improve operational efficiency, security, incident response, and platform reliability across the software delivery lifecycle.

At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time. We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow’s hardware & software solutions and help revolutionize logistics. Responsibilities Network Security Architecture & Engineering Design and implement secure network architectures across cloud, on-premise, and edge/IoT environments. Configure and maintain firewalls, VPNs, network segmentation, NAC, and secure remote access solutions. Evaluate and deploy new security technologies and controls. Security Operations & Incident Response Monitor network activity and security alerts. Investigate suspicious activity, security events, and potential breaches. Lead containment, remediation, and post-incident reviews. Vulnerability Management & Risk Reduction Oversee vulnerability assessments, penetration testing, and security reviews. Prioritize and remediate identified risks and security gaps. Maintain security hardening standards and best practices. Cloud & Infrastructure Security Secure cloud infrastructure, network connectivity, and identity/access controls. Partner with Infrastructure and Engineering teams to embed security into deployments and operations. Support secure scaling of systems, services, and environments. IoT/Edge Networking/Security Implement zero-touch provisioning and secure identity management for edge hardware to ensure fleet integrity. Architect secure, low-latency remote access

Location: New York City or San Francisco - 4 days in office About the Role We are looking for a highly technical Senior Security Engineer who thrives on building security capabilities from the ground up. This role is ideal for someone who enjoys solving complex security challenges through engineering, automation, and AI rather than relying solely on commercial tools. You will help build, scale, and continuously evolve the next generation of security capabilities across our cloud-native SaaS platform, with a strong focus on AI security, automation, and scalable security operations. We are looking for engineers who enjoy solving security problems across multiple domains rather than specializing exclusively in a single area. You will join a highly technical Security Engineering team that values innovation, ownership, and building scalable security solutions. This is a hands-on engineering role for builders, innovators, and problem-solvers who want to create security solutions that operate at scale. What You’ll Do Security Engineering Design, build, and maintain security platforms, services, APIs, automation, and internal tooling. Develop solutions that streamline Cloud vulnerability management, Network Security, Detection engineering, Incident response, access governance, and security operations. Use software engineering principles to build detections-as-code, security workflows, internal platforms, and scalable security services that enable the organization to move faster while remaining secure. Leverage AI extensively to accelerate investigations, automate workflows, improve decision making, and reduce operational overhead. AI & LLM Security Design and implement security controls for AI applications, LLM-powered services, agents, and AI development workflows. Build guardrails and security tooling to identify and mitigate risks such as prompt injection, data leakage, model misuse, excessive permissions, insecure plugins, and unsafe AI interacti