Incident Management Engineer Jobs

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Bengaluru, India About the Role Infrastructure Engineering is responsible for the world’s most reliable, observable, performant, and safe network ecosystem. Our customers rely on our products and systems to safely modify, troubleshoot, and release products without external impact. Our external customers rely on us to provide seamless and predictable incident, traffic, policy management, resulting in the fastest and safest netwo

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Establish and scale a new engineering organization focused on critical Exa platform services, ensuring a foundation of long-term success, technical excellence, and a high-performing culture. Own the successful delivery of complex, high-scale engineering features for the Exa platform, ensuring world-class security, reliability, and availability across multi-array and hybrid-cloud deployments. Define the technical vision and execution roadmap in close partnership with Product Management and Architecture, translating customer needs into a measurable business impact for Pure Storage. Drive a culture of operational rigor, owning the refinement of engineering processes around observability, CI/CD, and incident response, while actively mentoring the next generation of technical leads. WHAT YOU BRING Leadership and Scaling: Pro

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As an IT Observability Engineer ,working on various monitoring tools at Micron Technology, you will support the installation, maintenance, and administration of Micron’s monitoring & Observability tools under your responsibility. Provide the ability to gather report and alarm on infrastructure software or hardware for the purpose of ensuring reliable operations of information technology. Specialization is required in user support, system performance management tools, security, knowledge module development, and tuning of systems monitoring to ensure always higher system performance. You will work with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will Administer, monitor, and support the monitoring and observability services. Maintain and support the tools to enable global application and infrastructure monitoring. Monitor systems and proactively address performance bottlenecks Collaborate with cross-functional teams on infrastructure needs. Document system configurations and operational procedures. Support in incident resolution and troubleshooting . Document changes and standard operating procedures Responsibilities and Tasks • Work with customers to gather requirements, propose, engineer, and provision solutions. • Install, configure, support, and maintain monitoring solutions • Manage system monitoring setup and standardization of features and usage. • Maintain systems by keeping them tuned and c

About the Team The Solutions Engineering team consists of trusted technical advisors who help organizations adopt OpenAI’s technology safely, effectively, and responsibly. We partner closely with customers, Sales, Product, Engineering, Research, and Security to translate frontier AI capabilities into practical workflows that create measurable impact. Cybersecurity is one of the most important areas where AI can help. As frontier models become increasingly capable of reasoning across code, logs, infrastructure, vulnerabilities, and security evidence, customers need expert guidance to evaluate and deploy these systems safely. Our Field Security Specialists help security leaders and practitioners apply OpenAI models, APIs, Codex, agentic workflows, and emerging cyber capabilities to real defensive challenges. About the Role We are looking for a Manager of Field Security Specialists to build and lead our customer-facing cyber solutions engineering function. This is a hands-on leadership role for someone who can develop an exceptional team while remaining close to the technology and our customers. You will establish the operating model for the function, raise the quality of specialist engagements, and personally support our most strategic and technically complex customer opportunities. You will work across CISO-level strategy, practitioner-level cybersecurity challenges, and hands-on solution design. Your team will help customers explore workflows including application security, secure software development, vulnerability management, threat modeling, cloud and identity security, SOC operations, detection engineering, incident response, and security validation. This is not an internal CISO or corporate incident-response role. It is a customer-facing leadership opportunity focused on helping defenders achieve safe, measurable outcomes with frontier AI. In this role, you will: Hire, coach, develop, and lead a high-performing team of Field Security Specialists. Establish the

The Cyber Deployment Manager partners with customers throughout the full lifecycle—from technical discovery and solution design through implementation, deployment, and adoption. You’ll work closely with Sales and Solutions Engineering during the pre-sales process to understand customer security priorities, assess technical requirements, develop solution architectures, and support demonstrations, workshops, and proofs of concept. After a customer commits, you’ll remain engaged as the technical deployment lead, translating the proposed solution into a production-ready implementation. You’ll guide integrations, establish success criteria, manage technical risks, and help customers operationalize AI across security workflows such as secure code review, vulnerability management, threat detection, incident response, SOC operations, and GRC automation. In this role, you will: Lead technical discovery with security executives, practitioners, architects, and engineering teams. Partner with Sales and Solutions Engineering on solution design, demonstrations, workshops, technical validation, and proofs of concept. Translate customer requirements into clear architectures, deployment plans, success criteria, and implementation milestones. Own the transition from pre-sales solution design into post-sales deployment and adoption. Serve as the primary technical partner during implementation, coordinating customer stakeholders and internal Product, Engineering, Security, and GTM teams. Build and troubleshoot integrations involving APIs, agents, security tools, cloud platforms, data sources, and enterprise workflows. Identify deployment risks, technical blockers, and product gaps, and drive them toward resolution. Help customers establish evaluation frameworks, governance controls, guardrails, monitoring, and human-review processes. Measure adoption and business impact, ensuring deployed solutions deliver meaningful security outcomes. Turn successful customer deployments into reusable

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a strategically-minded, technology-focused, and customer-centric Engineering Manager to lead one of our Infrastructure teams here. You will lead a team responsible for building, operating, and scaling the cloud infrastructure and platform systems that underpin CLEAR’s services, ensuring reliability, performance, and security across our environments. A successful candidate brings strong experience in cloud infrastructure, distributed systems, and operational excellence, along with a solid foundation in software engineering. You are an effective communicator who can lead complex infrastructure initiatives from inception through delivery, and thrive in fast-paced environments. This role requires a focus on building resilient, scalable systems, driving automation, and leading and developing high-performing engineering teams. What you'll do: Hire, develop, and grow engineering talent through coaching, mentorship, performance management, and career development planning Set clear goals and expectations, provide regular feedback, and foster accountability across the team Own and execute the roadmap for cloud infrastructure and platform engineering, and reliability initiatives Design, build, and operate a scalable, secure, and highly available cloud platform infrastructure Drive automation across infrastructure provisioning, deployment, and operations to improve efficiency and reduce manual overhead Establish and enforce best practices for system reliability, observability, incident response, and disaster recovery Partner with eng

Role: Manager, Software Engineering Location: Hyderabad, India (Hybrid) Department: Product Development Reports to: Director of Engineering About GHX: GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities. Website: https://www.ghx.com/ LinkedIn: https://www.linkedin.com/company/ghx/ About the Role GHX is seeking a hands-on Engineering Manager with expertise in software engineering, release management, artificial intelligence and cross-functional collaboration. The work blends modern software practices with pragmatic AI to reduce manual exceptions, improve matching accuracy, and enhance the invoice processing end-to-end. Responsibilities Engineering Leadership Provide technical and people leadership for an engineering team. Manage, mentor, and grow a high-performing team of software engineers, fostering a culture of collaboration, innovation, and accountability. Partner with other engineering and cross‑functional leads to align priorities and ensure cohesive execution. Coordinate incident response for the team, including coverage and technical response to issue. Hands‑on Technical Leader Contribute to high‑impact coding when it adds meaningful value (foundational components, prototypes, critica

SPECIFIC JOB RESPONSIBILITIES Defensive Operations (SecOps): Design and automate the Security Incident Response (SIR) and Vulnerability Response (VR) lifecycles. Build playbooks in Flow Designer to automate threat containment and remediation. Offensive Operations: Develop custom scoped applications to track penetration testing results, manage red-team engagement lifecycles, and automate the ingestion of reconnaissance data. Compliance & GRC: Configure and customize Integrated Risk Management (IRM) modules to map technical controls to frameworks like SOC2, ISO 27001, HIPAA, and FedRAMP. Integrations & Orchestration: Build robust, secure integrations (REST/SOAP, IntegrationHub , MID Servers) with our XDR, SIEM (Splunk/Sentinel), and cloud-native services (AWS/Azure/GCP). Multi-Tenancy & MSSP Architecture: Architect a scalable, multi-tenant environment that ensures strict data isolation between clients while allowing for unified " ClickOps " and Terraform-driven automation. AI & Innovation: Explore and implement Now Assist (GenAI) and AI-heavy workflows to automate security reporting and incident summarization. Defensive Operations (SecOps): Design and automate the Security Incident Response (SIR) and Vulnerability Response (VR) lifecycles. Build playbooks in Flow Designer to automate threat containment and remediation. Offensive Operations: Develop custom scoped applications to track penetration testing results, manage red-team engagement lifecycles, and automate the ingestion of reconnaissance data. Compliance & GRC: Configure and customize Integrated Risk Management (IRM) modules to map technical controls to frameworks like SOC2, ISO 27001, HIPAA, and FedRAMP. Integrations & Orchestration: Build robust, secure integrations (REST/SOAP, IntegrationHub , MID Servers) with our XDR, SIEM (Splunk/Sentinel), and cloud-native services (AWS/Azure/GCP)

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Security Scientist, you will leverage your data analysis skills and help identify and drive impactful projects to improve the safety and security of Figma's product, platform, and our IT systems. The mission of the Figma Security team is to help Figmates ship the most secure and safe product to our users. We are looking for security scientists with a strong grasp of security and anti-abuse fundamentals. You will partner closely with teams in Security Engineering as well as teams across the company to focus on systemic security and safety improvements and risk reduction. You will also apply your security expertise and analytical skills to support and participate in security design reviews and consulting, incident response, and risk management. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Collaborate cross-functionally across the company to understand existing security and anti-abuse problems and work with engineering, product, data science, and other teams on solutions Understand attacker and user behavior on the Figma platform and inside Figma through creation of new datasets, metrics, experimentation, etc., and guide strategy and decision making Build detections, tune signal quality, and measure coverage across Figma's products, platforms, and internal systems, turning attacker behavior into durable, data-driven detections Lead and support security investigations, developing the datasets, tooling, and analysis

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About The Role Snorkel is hiring a Head of Security to build and lead our security function end-to-end — infrastructure security, application security, and governance, risk & compliance (GRC). You'll own the security function end-to-end — strategy, team, and execution — and operate as the primary security voice with customers, auditors, and the exec team. You'll report to the CTO. This is a builder's role: you'll take security from its current state to a mature, right-sized function as Snorkel scales, hiring and developing the team as needs grow. Key Responsibilities Security Leadership & Team Building Define Snorkel's overall security strategy, goals, and roadmap across infrastructure, application, and compliance domains Build, hire, and lead a high-performing security organization — starting lean and scaling deliberately as the company and its risk surface grow Establish the operating cadence for security (metrics, reporting, incident response, risk register) and represent security posture to the executive team and board Infrastructure & Cloud Security Own cloud security architecture and posture across AWS (and other cloud providers as adopted) — IAM, network segmentation, encryption, landing zone design Direct detection & response capabilities, threat modeling, and vulnerability management programs Set standards for secure infrastructure-as-code, CI/CD, and secrets management Application Security Embed security into the product develo

Work Flexibility: Onsite What you will do This position is responsible for environmental compliance, occupational safety, industrial hygiene, and support of sterilization operations while partnering closely with Operations, Quality, Engineering, and Maintenance teams. The role requires balancing operational needs with regulatory compliance, risk management, and employee safety. Own and lead site Environmental, Health & Safety programs and management systems. Establish and sustain a strong safety culture through visible leadership, coaching, employee engagement, and influence across key site functions. Maintain strong field presence through observations, safety walks, contractor oversight, and risk assessments to identify operational risks, escalate concerns, stop work when needed, and support safe and compliant operations. Serve as the site owner for environmental permitting and regulatory compliance, including permits, reporting, submissions, renewals, modifications, and agency interactions. Partner with Legal, Engineering, Operations, and Quality to assess process changes, sterilization validations, equipment modifications, facility expansions, and related EHS or regulatory impacts. Lead industrial hygiene and EO-related compliance programs, including exposure monitoring, respiratory protection, fit testing, occupational health surveillance, hazard communication, ergonomics, and employee notifications. Lead incident investigations, root cause analyses, corrective action programs, emergency response efforts, and required employee training. Conduct inspections, compliance assessments, audits, and analyze EHS metrics to drive continuous improvement and ensure timely closure of findings, actions, and regulatory commitments. What y

About the Team OpenAI’s Legal team helps advance our mission by tackling novel legal issues in AI. Our team brings together professionals across technology, privacy, intellectual property, corporate, employment, tax, regulatory, and litigation. Our regulatory compliance work turns legal requirements into practical programs that support responsible AI development and deployment. About the Role As a Legal Program Manager focused on regulatory compliance, you will build and manage cross-functional programs that translate counsel’s guidance into practical, sustainable operations. Your initial focus may include content moderation and/or frontier AI governance, with the mix shaped by team priorities and your strengths. You will partner with internal and external counsel, other legal program managers, and technical and business teams to coordinate implementation, evidence collection, reporting, and ongoing compliance. You’ll build repeatable systems that scale across regulations, products, and jurisdictions, helping teams navigate emerging requirements with clarity and sound judgment. This full-time role is based in San Francisco, CA, or New York, NY. In this role, you will: Lead regulatory compliance programs end to end: define scope, owners, milestones, dependencies, risks, and escalation paths, and drive execution with counsel and cross-functional partners. Translate counsel’s regulatory guidance into repeatable workflows, controls, and documentation. Depending on your portfolio, this may include content moderation disclosures, transparency reporting, reporting and appeals workflows, or frontier AI model launch readiness, evaluation and risk-management evidence, and incident reporting. Build strong partnerships across Product, Engineering, User Operations, Governance, Risk and Compliance (GRC), Global Affairs, Communications, and Go-to-Market to align program priorities and deliverables. Support regulatory inquiries, audits and investigations with counsel, organizing ev

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The role is responsible for leading and overseeing end-to-end cloud operations, ensuring the availability, reliability, security, performance, and resilience of cloud platforms and services. It manages service monitoring, incident response, and incident resolution for production applications and cloud infrastructure, while ensuring operations teams are skilled and enabled to execute cloud-related requests with speed and diligence. The role also provides governance over a large third-party managed services organisation, ensuring delivery against agreed KPIs, SLAs, and operational commitments through effective service reviews, metrics reporting, performance management, and continuous service improvement. What you'll be doing: Responsible for overseeing cloud operations, driving operational excellence, and improving the operational landscape through automation and AI-driven solutions delivered by internal resources and third-party partnerships. Product: Work with product and engineering teams to define operational support patterns for each cloud product. Collaborate with business, archi

NVIDIA pioneers computer graphics, gaming, AI, and accelerated computing. We are looking for a Technical Platform Operations Lead to join our team and play an important role in scaling Sales AI applications and platforms. This position offers the opportunity to shape how these solutions operate after launch and help ensure they remain reliable, secure, well governed, widely adopted, and continuously improved. You will collaborate with Sales, Product, Engineering, Data, Security, and IT teams to strengthen platform health, improve the user experience, and increase business impact. What you’ll be doing: Lead end-to-end post-launch operations for Sales AI applications, including availability, performance, support readiness, releases, upgrades, and lifecycle planning. Develop effective processes for incident response, problem management, changes, and issue resolution. Coordinate timely recovery and lasting improvements. Analyze service-level indicators and objectives, adoption metrics, dashboards, alerts, and user feedback to identify risks, performance degradation, and usage gaps. Collaborate with partner teams to translate operational signals and user needs into prioritized improvements and roadmap inputs. Improve adoption and business value through usage analytics, enablement, feedback loops, and user experience enhancements. Establish governance practices for security, access controls, compliance, documentation, and platform support. Develop automation, observability, and self-service capabilities that simplify operations and reduce repetitive work and recurring incidents. Prepare new AI capabilities and releases for production with runbooks, monitoring, rollback plans, support models, and partner enablement. What we need to see: 8+ years of experience in technical operations, pl

NVIDIA is seeking a Senior Staff SRE to build and operate reliable, scalable compute platforms that support global engineering workloads. This role spans Kubernetes, KubeVirt, bare-metal infrastructure, automation, observability, and AI-enabled operations. Join a team that solves complex infrastructure challenges, builds durable automation, and improves the reliability and operational experience of critical compute services. What you’ll be doing: Build, operate, and improve large-scale Kubernetes, KubeVirt, Linux, container, and bare-metal compute platforms, with a focus on performance, capacity, reliability, and operational scale. Lead bare-metal provisioning and lifecycle management in data centers, including PXE boot, DHCP, DNS, OS provisioning, hardware validation, and fleet automation. Develop automation, self-service capabilities, and observability solutions using APIs, Python or Go, Infrastructure as Code, configuration management, metrics, logs, traces, and service-health data. Define and operate SLOs, SLIs, error budgets, alerting, and incident-response practices; lead complex incident investigations, corrective actions, and blameless postmortems. Partner with infrastructure, security, hardware, data-center, and application teams to deliver global platform initiatives, and participate in an on-call rotation. What we need to see: BS in Computer Science, Engineering, a related technical field, or equivalent experience, plus 10&#43; years operating production infrastructure or platform services. Strong expertise in Kubernetes administration, KubeVirt, Docker, containerization, microservices, Linux systems, and resolving distributed-system challenges. <l