Incident Manager Jobs

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Senior Manager of Security Operations, you will lead and scale Everpure's global Detection Engineering and Cloud Incident Detection & Response (CIDR) teams. You will own the mission of transforming SecOps into a proactive, intelligence-driven defense engine that measurably reduces risk across cloud, SaaS, infrastructure, and endpoint environments. Partnering closely with GRC, Infrastructure, Product Security, and Engineering leadership, you will establish operational work plans, detection standards, and response strategies that safeguard the Everpure Platform against sophisticated global threats. WHAT YOU'LL DO Direct Detection Engineering & Incident Response Strategy: Establish operational objectives, work plans, and SLAs across threat detection, automated response workflows, and incident triage to continuously optimize Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR). Champion Threat-Informed Detection & Validation: Lead the deployment and continuous refinement of a high-signal detection inventory mapped to MITRE ATT&CK, validating control efficacy through automated simulations, red/purple team exercises, and threat hunt findings. Streamline Telemetry Ingestion & Automation: Oversee the architectural ingestion of multi-cloud (AWS, Azure), endpoint, network, and SaaS log sources into SIEM and SOAR pipelines, reducing false positives and accelerating automated remediation. Lead

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document deci

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Toronto for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document dec

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Atlanta and New York City for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable ow

The IR Manager will work closely with the SOC team and report directly to the Head of Cybersecurity Operations. This role is responsible for managing the lifecycle of security incidents, ensuring investigation, response, and recovery, while driving continuous improvements in incident response processes and playbooks. Source: Adani Group | Job ID: 55724

HSE role involving site audits trainings compliance incident management and Job requires 80 % of time in travelling across the country. Must be self-organized and flexible to travel. Address: SODEXO India On-site Service Solutions. B21, IInd & IIIrd Floor, Sec-58, Noida (U.P.)- 201301 Facility: DL QHSE Qualification: Graduate Experience: 8 - 12 years Preferred Gender: FEMALE Source: Sodexo India | Job Code: IJP575651

Location Details: Colombia, remote. At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) , and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team Join GoDaddy's Forge Ops team at the intersection of Data, Infrastructure, and AI-driven operations. As Senior Manager, Systems Engineering, you will lead the reliability, cost efficiency, and agentic operation of the Data & AI ecosystem that serves GoDaddy. This is a deeply technical leadership role, not a hands-off manager position. You will operate as GoDaddy's L1/L2 authority over critical analytics and data platforms while advancing Forge Operations: a structured operating model designed to transition platform operations from hero-based, expert-dependent support to system-based, agent-assisted, self-improving operations. If you can translate a business problem into a technical architecture and that architecture into team execution — and you want to build the AI Ops pattern for a large-scale data organization, this role is for you. What you'll get to do... Own and operate GoDaddy's analytical and data intelligence platforms(Redshift, QuickSight, FeedDB, Protegrity, Alation) as the authoritative L1/L2 platform owner — driving reliability, deployment standards, cost optimization, and user enablement across an ecosystem with a 50PB+ data lake and thousands of consumers. Lead 24/7 incident management and production operations across 10+ Data & AI platforms, owning MTTR/MTTD targets, AAR rigor, and a root-cause-to-control loop that converts every incident into a runbook, monitoring improvement, or automation — not just a resolved ticket. Architect and advanced Forge Ops OS, the team's agent-based operating model. Th

NVIDIA’s EDA Infrastructure organization builds and operates the systems that support chip development. We are looking for an engineering manager to lead the team responsible for operational processes and platforms across incident management, maintenance, on-call, issue management, and customer-serving readiness. You will own the roadmap and delivery, from defining how teams work to building the tools they use. You will partner with infrastructure and service owners to improve reliability, reduce manual work, and ensure services are ready to support customers. Your team will use automation, AI, and lessons from operational events to drive improvements. What you’ll be doing: Lead a team and own the roadmap for operational processes and platforms, from requirements and delivery through adoption and results. Set technical direction, prioritize work, and guide execution across engineering and operational disciplines. Partner with infrastructure, product, and security teams to establish consistent practices for incident response, maintenance, on-call, issue management, and customer-serving readiness. Hire and develop engineers and technical leads, building a team with clear ownership and accountability. Align priorities across teams, communicate progress and risks, and provide technical leadership during major incidents. What we need to see: <span style="co

Statutory Mines Manager oversees all mining activities to ensure strict compliance with statutory regulations, including the Mines Act 1952 and DGMS guidelines. The role involves leading the development and implementation of mine safety standards, promoting a zero-incident culture, and ensuring that operations are conducted safely and efficiently. The Statutory Mines Manager supervises the execution of mine development plans, optimizes resource utilization, and manages operational costs. Additionally, the manager fosters a culture of continuous improvement, ensures environmental stewardship, and integrates new technologies to enhance productivity and safety across all shifts. Source: Adani Group | Job ID: 55178

The Network & Cloud Cybersecurity Specialist is responsible for securing cloud and network environments, mitigating cyber threats, and ensuring compliance with security frameworks. This role focuses on threat detection, incident response, and implementing best practices to protect enterprise infrastructure. Source: Adani Group | Job ID: 59222

About the Job: We’re looking for an Engineering Manager to lead LaunchDarkly’s Cloud Engineering team, the team responsible for the foundational infrastructure our products and engineering teams depend on. Cloud Engineering owns LaunchDarkly’s AWS accounts and networking, multi-region Kubernetes infrastructure, Terraform and GitOps workflows, CockroachDB operations, disaster-recovery capabilities, and FedRAMP infrastructure posture. The team is small, senior, and recently rebuilt. This is a frontline leadership role for a manager who treats operational health as a top priority, leads calmly through incidents, and creates leverage through software, automation, and reliable paved paths. In your first year, you’ll lead a marquee infrastructure insourcing program from planning through completion. The program’s cost savings will help fund additional team growth, giving you the opportunity to deliver meaningful business impact while strengthening the infrastructure behind LaunchDarkly’s next stage of scale. This role combines people leadership, operational ownership, and technical judgment. You do not need to be the most senior individual contributor in the room, but you should be comfortable partnering with experienced engineers, guiding tradeoffs, and creating an environment where the team can do its best work. Responsibilities: Lead and develop a senior Cloud Engineering team, providing clear expectations, coaching, feedback, performance management, and career-development support. Own the operational health of LaunchDarkly’s cloud infrastructure, including incident response, on-call health, service-level objectives, resilience, and disaster recovery. Launch and deliver a multi-quarter infrastructure insourcing program, including sequencing work, managing dependencies, communicating milestones, and ensuring a successful transition. Guide technical priorities and tradeoffs across AWS infrastructure, networking, multi-region Kubernetes, infrastructure as code, GitOps, dat

Site Maintenance Lead (Roads) manages comprehensive site maintenance operations, ensuring adherence to quality standards and contract specifications. Supervise routine maintenance, incident response, and electrical maintenance to optimize infrastructure reliability and operational efficiency.B120 Source: Adani Group | Job ID: 57240

To ensure implementation and compliance of Fire & Safety standards across the Thermal Power Project by managing fire prevention systems, emergency response preparedness, statutory compliance, safety audits, and contractor safety management to achieve a safe and incident-free workplace. Source: Adani Group | Job ID: 56344

The Escalation Manager is a critical role within Technical Services. As a member of our global Incident and Escalation Management team, they work internally with our Engineering, Services, Sales and Product Management teams, as well as externally with customers and partners, to coordinate and drive the resolution of critical technical issues and incidents. Transparency is key and is achieved by providing timely and accurate updates to senior management regarding active escalations, as well as important detail on the status of the customer account. Individuals in this role are highly organized, proactive and professional. You are one who excels in fast-paced environments and can assess business impact, mobilize cross-functional teams, and drive technical escalations with urgency and ownership. We are looking for someone who has a customer-focused mindset with excellent communication and expectation-setting abilities. You have a technical background in Support, Services, DevOps, Systems Engineering, or Database environments, and are experienced in incident response or crisis management. You will have strong negotiation and objection-handling skills, along with the ability to deliver concise, actionable reporting for escalations and post-mortem reviews. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Role summary Critical Situation Management is the defining capability of this Escalation Manager role. You will lead MongoDB’s most complex and consequential customer situations, bringing calm, disciplined Incident Command to high-pressure events where technical ambiguity, business risk, and executive scrutiny converge. You will establish command and control, mobilize the right cross-functional responders, and maintain a clear operating rhythm from situation declaration through mitigation, recovery, closure, and follow-through. At the same time, you will directly manage customer confidence and executive expectations, translating