Incident Manager Jobs

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Security Operations (SecOps) team protects Robinhood and its customers by detecting, investigating, and responding to security threats across our production systems, endpoints, and cloud environments. We combine detection engineering, incident response, and threat intelligence to identify emerging risks, strengthen our defenses, and reduce the impact of attacks before they reach our customers. As we continue to evolve our security platform, we're embracing AI and automation to help our teams move faster, uncover threats more effectively, and scale our defenses against increasingly sophisticated adversaries. As the Manager of Response, Automation, Intelligence and Detection Engineering (RAID) within SecOps, you will lead teams across North America, shaping the strategy, execution, and long term evolution of our defensive security capabilities. You'll be responsible for building high performing teams, maturing our detection and incident response programs, and ensuring we stay ahead of an increasingly sophisticated threat landscape. Working closely with Security, Engineering, Infrastructure, and Trust & Safety, you'll translate emerging threats into scalable defenses wh

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As our Senior Manager of Global Moderation Escalations, you aren't just managing a localized queue—you are the global architect of our crisis and escalation response. Leading highly specialized teams across the US, India, and beyond, you will transform real-time incident management into a proactive, insight-driven safety engine. By bridging Product, Engineering, and Executive Leadership, you will steer the strategy that protects millions of users daily. If you are ready to command a global front-line team and shape the future of online safety, come build with us. You will report to the Senior Manager, Moderation Operations. Build and drive a world-class global escalations and insights program, evolving our escalation systems from v0 into a sophisticated, industry-leading defect reduction engine. Command and align distributed teams across the US, India, and other global regions, establishing a seamless "Follow-the-Sun" operational model. Transition the program from transactional response to proactive prevention by identifying root causes of moderation errors and partnering with cross-functional teams to implement systemic fixes. Recruit, hire, and lead a specialized team for escalation and i

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager of Technology, Data, Privacy, and Third-Party Risk Legal Services at Aetna Center of Excellence (COE) is a key leadership position responsible for overseeing privacy incident response, operations and technology solutions that protect sensitive data across the organization. This role requires a deep understanding of data protection laws (e.g., NY DFS, HIPAA, State laws), regulations, and policies to ensure compliance. The Senior Manager will conduct privacy incident investigations, help oversee privacy incident response, and draft privacy policies and documentation related to privacy incidents, remediation and investigations. The ideal candidate will work collaboratively with cross-functional teams to implement effective privacy programs, respond to data incidents and breaches, and maintain compliance with privacy, security, and data governance standards. Required Qualifications 7+ years of experience in Privacy, healthcare, data governance, risk management, compliance, or a related field. 5+ years of expertise in healthcare regulations, including HIPAA and other Privacy regulations, CMS requirements, and state privacy laws. Proven track record in investigating and handling privacy incident respon

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong. We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking. This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters. In this role you will Lead and grow the team Manage and coach a team of Technical Support Engineers Set clear expectations for technical depth, response quality, and ownership, and give direct feedback Design a coverage model that works across time zones, including on-call and escalation paths Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices Own support outcomes Own and report the team's core metrics: CX, time to resolution, escalation rate, and more Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster Run AI-assisted support Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand

The Network & Cloud Cybersecurity Specialist is responsible for securing cloud and network environments, mitigating cyber threats, and ensuring compliance with security frameworks. This role focuses on threat detection, incident response, and implementing best practices to protect enterprise infrastructure. Source: Adani Group | Job ID: 59221

This role is responsible for implementing Health, Safety, and Environmental (HSE) policies and practices within a specific geographical area. This role involves ensuring compliance with safety standards, managing vendor safety performance, coordinating incident investigations, and fostering a safety-conscious culture within the designated area. Source: Adani Group | Job ID: 53239

About the team: The Information Security organization advances the overall state of security at Rubrik through critical initiatives and coordination of large security projects. Information Security builds technologies, tools, and processes to better enable teams at Rubrik to develop secure software and protect data and systems with appropriate security controls. Information Security also develops systems to monitor and respond to attacks against our assets, provides awareness education to teams on security best practices for data protection, and ensures data governance and data sharing relationships with third parties in order to securely protect Rubrik information. About the role: Rubrik is hiring a Senior Manager to lead our Security Operations Center, including our FedRAMP-authorized environment. Incident response sits at the core of what the SOC does, alongside detection and monitoring, and this role owns all of it. You'll inherit a SOC that has already grown a lot in scale and maturity, and your job is to take it further: stronger detection and incident response, broader coverage as our environment gets more complex, and a real strategy for AI in the SOC. Driving our AI SOC transformation is a core part of this role. You'll be the one setting the strategy for how AI enables the SOC: scaling coverage beyond what headcount alone could support, reducing alert fatigue on L1 analysts, and giving analysts more room to focus on complex investigations and incident response. You'll also own SOC leadership for our FedRAMP environment: same detection, incident response, and operational rigor, applied to the teams and processes inside that compliance boundary. What you'll do: Team Leadership & Development- Hire, train, mentor, and evaluate SOC analysts across both commercial and FedRAMP-scoped teams. Build a culture of collaboration, ownership, and continuous learning within the SOC. Keep an eye on signal quality and analyst experience so analysts are working rea

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit enables people to build software with AI. The systems underneath that experience must support safe production changes, measurable reliability, and predictable performance as usage grows. This Engineering Manager will lead SRE across observability, incident management, load testing, performance engineering, cloud cost and capacity, and rollout infrastructure . You'll lead and grow an existing team that builds and operates production platforms and works hands-on across application and infrastructure boundaries. This is a software-building leadership role, not simply an incident-management function. You'll help teams ship safely, understand production behavior, and remove performance bottlenecks through concrete engineering improvements. You should be comfortable going deep on a rollout failure or performance investigation while developing technical leaders and sustainable ownership across a distributed team. What You'll Do Observability. Build and operate metrics, logs, traces, and alerting capabilities. Help teams establish meaningful SLOs and use production telemetry to diagnose problems and verify improvements. Incident Management. Own incident tooling and practices, coordinate cross-team response, and turn incident reviews into engineering improvements that reduce recovery time and repeat failures. Load Testing. Build and maintain load/failure testing capabilities. Validate critical paths under expected demand, quantify headroom, and test recovery and production readiness with service owners. Performance Engineering. Lead deep engagements with internal teams on SLOs and end-to-end performance. Use profiling, telemetry, and load tests to identify bottlenecks and deliver improvements with service

This role is responsible for implementing Health, Safety, and Environmental (HSE) policies and practices within a specific geographical area. This role involves ensuring compliance with safety standards, managing vendor safety performance, coordinating incident investigations, and fostering a safety-conscious culture within the designated area. Source: Adani Group | Job ID: 54946

The EHS Officer shall be responsible for ensuring compliance with all Environment, Health & Safety (EHS) regulations, OISD guidelines, PESO requirements, statutory provisions, and company safety policies at the POL Terminal. The role involves implementation of safety management systems, incident prevention, environmental compliance, emergency preparedness, contractor safety management, and fostering a strong safety culture across the terminal. Responsible for Environment, Health, Fire Fighting System & Safety compliance of POL terminal in all respect. Source: Adani Group | Job ID: 58439

About the Job: We are seeking an Engineering Manager to lead LaunchDarkly’s Data Platform team and help shape the high-throughput data backbone behind our most important products. As Engineering Manager, you’ll lead a technically deep team building and operating the systems that ingest, process, and serve the real-time and batch data powering Experimentation, Metrics, Observability, Release Guardian, AgentControl, and Data Export. Working primarily in Go and Python, your team tackles ambitious distributed-systems challenges with technologies including Kinesis, Airflow, Athena, and Iceberg on S3, ClickHouse, Elasticsearch, Terraform, AWS, and Datadog. From evolving real-time analytics and context data to strengthening streaming and batch pipelines, you’ll guide the platform that turns vast volumes of events into reliable, customer-facing product experiences while partnering across Core Engineering and product teams to make data faster, more resilient, and more useful for every LaunchDarkly customer. Responsibilities: Lead and develop a team of backend engineers, providing coaching, feedback, and career growth opportunities Own the delivery, correctness, and resilience of Data Platform's production systems, including Tier 0 ingestion endpoints and the pipelines and data stores behind them Partner with Product Management and consuming engineering teams to scope, estimate, and sequence roadmap work, making tradeoffs in real time Act as the primary communicator and point of contact for Data Platform with engineering leadership, partner teams, and customers Drive operational excellence: reliability, observability, cost, incident response, and on-call health Build team working norms that promote collaboration, reduce silos and bus factor, and keep engineers engaged Participate in hiring to grow the team and raise the engineering bar Qualifications: 8+ years of experience in software engineering, with at least 2 years managing a team of backend or infrastructure engineers E

About the Team OpenAI's Industrial Compute organization is building and operating the infrastructure foundation for the next generation of AI. Infrastructure Operations works across facilities, hardware, network operations, incident management, data center engineering, delivery teams, and external partners to bring capacity online safely, understand its operational state, and improve it over time. As OpenAI's data center portfolio grows across first-party and partner-delivered capacity, the organization needs clear goals, trusted data, repeatable processes, and systems that make ownership, risk, readiness, and performance visible. This role will help build the operating mechanisms that allow Infrastructure Operations to scale with rigor. About the Role We are seeking a Technical Program Manager to own the systems, data, reporting, governance, and program-management backbone for Infrastructure Operations. Reporting to the Delivery & Operations Lead, you will translate strategy into executable goals and operating cadences, turn operational needs into software and data solutions, and create the mechanisms that keep a rapidly evolving organization aligned and accountable. This role will also own the current 1P+3P delivery-tracking layer within Operations: milestones, delivery timelines, quantity forecasts, risks, decisions, and executive reporting. You will partner closely with 1P Delivery Program Management, Compute TPMs, Data Center Engineering, construction, commissioning, and operations leaders to ensure that delivery information becomes complete, usable input for readiness, handover, and ongoing operations. You will own program health and the operating system around it: the goals, data definitions, workflows, reporting, decision paths, and follow-through that help functional DRIs execute. The ideal candidate is comfortable in ambiguity, technically fluent enough to implement real systems, and relentless about converting scattered information into durable mechan

This role is pivotal in fostering a culture of safety and compliance within the plant. This role is responsible for implementing safety training programs, supporting in regular audits and inspections, and ensuring adherence to all safety regulations. The role will proactively manage safety initiatives, support incident investigations, and drive continuous improvement in safety performance to safeguard personnel and operations. Source: Adani Group | Job ID: 57769

Plant Security Head is responsible for ensuring the safety and security of all personnel, assets, and operations within the plant environment. This role entails the development and implementation of comprehensive security strategies that safeguard company resources while promoting a culture of safety and compliance. The Plant Security Head oversees all security operations, including risk assessment, incident response, and the maintenance of safety protocols, ensuring that all security measures align with organizational goals and regulatory requirements. Source: Adani Group | Job ID: 55750

Lead OT Cybersecurity Engineer will spearhead the design, implementation and operations of cybersecurity controls across OT/ICS environments. This role acts as the technical authority for securing industrial automation systems, ensuring visibility, resilience, compliance and threat protection across plants and manufacturing operations. The position requires close collaboration with Plant Engineering, OEM vendors, IT Security teams, Cybersecurity team and SOC to strengthen OT cyber maturity, implement secure architectures and drive incident response readiness aligned with global standards (IEC 62443, NIST 800 82, ISO 27001, etc). Source: Adani Group | Job ID: 55796