Infrastructure Business Operations Associate Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Network Engineer. About the job This position is needed to help build, operate, and maintain the global corporate network infrastructure, VPN, ZTNA, and connectivity to our cloud-based systems. As part of the Identity and Network Trust team, you will monitor network performance to proactively respond to incidents. You will need to possess the technical knowledge to troubleshoot and perform root cause analysis for escalated connectivity issues. You also will collaborate with the security team and other engineering teams to develop a secured global network infrastructure. Responsibilities Build, operate and support the global Twilio IT network infrastructure. Keep track of network assets, including network hardware and software. Monitor the network performance, availability, utilization, throughput and latency, providing measurable metrics to the IT leadership team. Work closely with stakeholder teams to determine c

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Analytics Instrumentation is part of the Data Engineering and Monetization (DE&M) group, focused on the collection of Product Usage and Billing event data within GitLab. We build data collection platforms that enable product teams to assess user behavior and make evidence-based choices through privacy-conscious instrumentation that captures product usage throughout the user lifecycle. As a Senior Backend Engineer, you'll guide the design and development of a unified data infrastructure platform that consolidates analytics instrumentation across GitLab's engineering organization. You'll build and maint

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role We're hiring an Enterprise Platform Engineer to build the foundational systems that make Cursor ready for the world's largest engineering organizations. Today we have basic organizations, simple IAM primitives, early audit logs, analytics APIs, and admin APIs — but enterprise customers need much more. You will design and build the platform layer that powers organization management, access control, compliance, and administrative tooling across Cursor's product surface. This is a deeply technical IC role focused on building correct, secure, and scalable enterprise infrastructure — not gluing together vendor SDKs. What you’ll do Build and evolve our organization management system — multi-level org structures, groups, roles, lifecycle, and provisioning via SCIM, so admins can manage thousands of seats without friction. Design and implement RBAC with fine-grained roles, permissions, and resource scopes that cover organizations, teams, agents, and other resources — balancing security with developer ergonomics. Extend enterprise settings and policies — org-wide defaults, security policies (allowed models, MCPs, Tools, network restrictions), and configuration inheritance

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy. The AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do. Representative Projects Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and produc

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Product Manager in Engineering Acceleration , you will define the vision and strategy for how software engineers work at Roblox. Your mission is to ensure that Roblox engineers spend more time building the metaverse and less time managing infrastructure complexity in your areas of responsibility. The Engineering Acceleration portfolio includes Source Control, Testing, Secure Software Supply Chain Management, Continuous Deployment, and Observability among many others. In this role, you will primarily own the developer experience for Continuous Deployment, Testing , and Observability , while remaining adaptable as organizational priorities evolve. AI has been transforming how we approach these systems. We’re already leveraging AI to test our software and to identify and diagnose production incidents. The successful candidate here will bring deep expertise not only in the software development lifecycle, but crucially also on the rapidly evolving landscape of AI tooling. This is a rare opportunity for an infrastructure product leader to drive meaningful impact at scale across a very large engineering organization. You Will: Define and drive the long-term visi

Role Purpose At Jumio, we’re building trusted identity solutions powered by machine learning and biometrics. As a Data Engineer II , you will take ownership of designing, building, and scaling data pipelines that power our ML systems. You’ll work closely with ML engineers, platform teams, and product stakeholders to enable robust dataset creation, benchmarking, and production-grade data workflows on AWS. What You’ll Do Design, build, and maintain scalable and reliable data pipelines for dataset creation, transformation, and benchmarking Own and optimize Airflow pipelines on AWS for data processing, orchestration, and evaluation workflows Write efficient, production-grade SQL and Python code for large-scale data processing and analysis Partner closely with ML engineers to enable model training, evaluation, and benchmarking pipelines Improve pipeline performance, reliability, and observability, ensuring high data quality in production Build and maintain systems to support model performance tracking and data drift monitoring Troubleshoot and resolve data issues across pipelines, ensuring minimal impact on ML workflows Contribute to data architecture decisions and best practices across the platform Collaborate cross-functionally with ML, platform, and data teams to support scalable ML infrastructure What We’re Looking For 3–5 years of experience in Data Engineering, Data Platforms, or related roles Strong proficiency in Python and SQL with experience in production systems Hands-on experience with AWS services (S3, EC2, SageMaker or similar) Solid experience building and managing Airflow (or similar orchestration tools) Strong understanding of data engineering fundamentals (ETL/ELT, data modeling, pipeline design) Experience working with large-scale datasets and distributed data systems Experience supporting ML workflows, datasets, or evaluation pipelines Strong problem-solving skills and ability to work independently in a fast-paced environment Nice to Have Experience w

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is reimagining the way people come together to connect, create, and express themselves. To support our massive scale, we are powered by thousands of microservices. The Application Networking team connects and secures these services, building ingress gateways, managing the service mesh, and enabling seamless communication across Roblox’s hybrid on-prem and cloud infrastructure. We are executing on Cloud Bursting, a strategic initiative to enable Roblox’s core services to transparently burst from on-prem data centers to the cloud, allowing us to handle historical peak concurrent players and survive regional failures. You will join our Service Mesh team to build the networking fabric that makes this possible. You Will: Design and build the service mesh infrastructure that enables communication across Roblox’s hybrid Kubernetes and Nomad environments, supporting billions of daily requests. Drive the integration of service mesh with Kubernetes, ensuring reliable sidecar injection, mTLS, traffic policies, and observability for production workloads. Build the networking foundation for Cloud Bursting, enabling Roblox’s top services to transparently burst from on-prem data

Thermal Works LLC has an exciting opportunity for a Product Engineer to join our team, working directly with the Engineering Department and focusing on 3D assembly modeling of refrigerant and cooled water piping systems within machines with the use of Solidworks. We are looking for someone who can create 3D models from a mechanical system schematic, add and track the properties of the assembly components through the lifecycle of the product, and create assembly, part, and installation documents. The candidate must be familiar with refrigerant and cooled water distribution systems and their respective components as it relates conveying fluid through equipment and ultimately through a data center. Experience with HVAC systems and sheet metal is a plus. The candidate must be well versed in Solidworks as it relates to creating piping assemblies and documents to fabricate these assemblies. Thermal Works values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero water solutions that outperform air- and water-cooled systems in any climate. Thermal Works solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. Thermal Works is one of several “inspired infrastructure” companies that work collaborativel

Who are we: Graviton is a privately funded quantitative trading firm striving for excellence in financial markets research. We trade across a multitude of asset classes and trading venues using a gamut of concepts and techniques ranging from time series analysis, filtering, classification, stochastic models, pattern recognition, to statistical inference analyzing terabytes of data to come up with ideas to identify pricing anomalies in financial markets. As part of this team you will be tasked to apply machine learning and specifically deep learning techniques to trading problems while staying connected to broader research community. The researcher will put theory into practice and can immediately impact the global trading landscape with the expanding presence of Graviton in various markets. Description Lead research in applying machine learning to a wide variety of datasets and trading problems Follow latest developments in academic research and incorporating research techniques from different fields of applications to our problems Improve tick-by-tick order book based time series feature sets using latest preprocessing techniques Work on current and develop new deep learning models to exploit large pool of in-house features and computing infrastructure Develop scalable pipeline for building predictive models across global markets Discover and implement new sources of predictive alpha, verify that they improve existing models, and integrate them into the firm's strategy development pipeline Partner with quant researchers and software developers in implementation of conducted research to production using Python / C++ Advise infrastructure support team on latest developments on hardware and software to improve computing infrastructure for ML based research Qualifications Masters or PhD in Computer Science, Mathematics, Statistics, or a related field At least two years of demonstrated experience of ML/AI research in a professional setting or at a repu

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Software Engineer to join our team. This is a hybrid role, reporting to the Sr. Director of Software Engineering in the Platform Convergence department. In this role, you will design and scale high-performance backend services to drive the evolution of our converged platform. You will collaborate across teams to build robust distributed systems while mentoring engineers to uphold technical excellence. What you’ll do (Role Expectations) Design and build a low-latency, high-throughput data forwarding plane using Rust and async/await models for efficient service-oriented infrastructure Develop distributed, scalable systems with a heavy focus on concurrency, fault tolerance, and messaging Implement and maintain gRPC-based APIs and services to integrate forwarding plane capabilities with control and orchestration layers Optimize system performance through deep profiling across kernel-sp

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Backend Engineer (AI) in the Verify stage at GitLab, you'll help shape and scale the core infrastructure behind GitLab CI. You'll play a central role in how we integrate AI into CI/CD workflows. Your work will impact performance, reliability, and usability for people running millions of CI jobs, from small teams to the largest enterprises. AI is a top priority in the year ahead. In this role, you'll go beyond using AI tools and help define how we design, build, and iterate on AI-assisted and agentic CI experiences. You'll set standards for what good looks like across our AI agent portfolio, inc

Title: Senior Site Reliability Engineer - I, Product Area Focus Location: Noida (Hybrid) Summary of role Own availability, the most important product feature, by continually striving for sustained operational excellence of Sumo’s planet-scale observability and security products. Work alongside your global SRE team, executing on projects in your product-area specific reliability roadmap, to optimize operations, increase efficiency in our use of cloud resources and our developer’s time, harden security posture, and increase feature velocity of our developers Work closely with multiple teams to optimize the operations of their microservices - and improve the lives of the engineers within your product area engineering teams. Responsibilities Support the engineering teams within your product area by maintaining and executing a reliability roadmap of opportunities for improvement for reliability, maintainability, security, efficiency, and velocity - and help for realizing those opportunities. Collaborate with development infrastructure, Global SRE, and your product area engineering teams to establish and continually refine your reliability roadmap. Participate in defining, evolving, and managing SLOs for several teams within your product area. Participate in on-call rotations within your product area to understand operations workload so you can continually work to improve the on-call experience and reduce operational workload for running microservices and related components. Complete projects to optimize and tune on-call experience for your engineering teams. Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement. Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo’s developers to deliver features more rapidly. Work closely with the developer infrastructure teams to expedit

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior AI/ML Ops Engineers who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. You Will: Designing, Developing and overseeing the strategy and architecture of scalable and reliable AI/ML Ops platforms / pipelines Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time. Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior AI/ML Ops Engineers who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. You Will: Designing, Developing and overseeing the strategy and architecture of scalable and reliable AI/ML Ops platforms / pipelines Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time. Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with

Req ID : FEQ427R279 Location : Tokyo, Japan At Databricks, our core values are at the heart of everything we do; a culture of proactiveness and customer‑centricity guides us to build a unified platform that makes data and AI accessible to everyone. In Japan Public Sector , we help central ministries, agencies, local governments, and public institutions use data and AI to deliver better, more trusted services to citizens. You will be the senior technical leader for a set of strategic public sector accounts in Japan, using your executive‑level technical credibility and government expertise to shape and execute their data and AI strategy. Reporting to: Director, Field Engineering, Japan The impact you will have Own technical strategy for key Japan public sector customers, defining the target architecture and roadmap for their Databricks‑based data and AI platform. Lead solution design for priority government use cases (e.g., citizen 360 and eligibility, program analytics, smart infrastructure, cybersecurity, fraud/waste/abuse). Design for security and compliance , ensuring architectures meet public sector expectations on data residency, access control, governance, and auditability. Turn pilots into platforms , linking Databricks to visible mission outcomes and using those wins to drive expansion across bureaus, departments, and levels of government. Influence the ecosystem , collaborating with SIs, cloud providers, and public sector partners to deliver integrated, production‑grade solutions on Databricks. Mentor others , coaching Solutions Architects and partners on how to work effectively with Japan public sector stakeholders and patterns on the Databricks platform. What we look for 5+ years in data platforms, analytics, or cloud architecture, including significant experience with public sector organizations in Japan . Proven ability to build trust with senior government stakeholders (CIO, CDO, chief architect, bureau/department leaders) and lead high‑stakes technical