Insights Lead Jobs

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Risk & Analytics team makes crucial decisions that direct Affirm’s business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing campaigns to fund. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools and analytical frameworks. We take ownership of the entire analytical lifecycle, from initial question to final business decision, ensuring Affirm grows efficiently and intelligently. About the role The Collections & Recoveries Analyst will own and drive the collections and recoveries strategy for Affirm Canada, spanning the full post-delinquency lifecycle from early-stage digital and outbound collections through third-party recovery-agency placement and post-charge-off recoveries, partnering closely with Product and Compliance to ensure collections and recoveries practices meet Canadian federal and provincial consumer protection, collections, and privacy requirements. The analyst will be responsible for owning and driving the collections and recoveries roadmap for the market, quantifying the impact of new collections and recovery initiatives, and monitoring downstream performance. The ideal candidate will have a combination of strong analytical expertise with a deep understanding of consumer credit and collections behaviour, and the ability to improve recovery outcomes through data-driven insights, vendor management, and cross-functional stakeholder management. Come join us in our mission to change consumer finance through better data and technology, lower costs, and increased transparency while providing the best customer experience. What you’ll do You will own the full Canadian post-delinquency lifecycle: digital and outbound collections, thi

AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: September 2026 Location: NAMER Hi there! As Growth Design Lead, you'll lead design for a high-velocity experimentation program on our marketing site and campaign surfaces — turning insights into shipped, on-brand interactive experiences and measurable funnel lift. You'll set the bar for growth design craft inside Brand Studio: rigorous testing, strong visual and interaction design, and an AI-augmented workflow that helps the team prototype and learn faster. This is a senior design IC role. You’ll partner with Growth Marketing, Product, Web/Engineering, Brand, and Data, is to design, prototype, and iterate experiences You'll operate at the intersection of design, data, and growth — translating behavioral and search insights into scalable layouts, flows, and components; establishing testing frameworks from a design perspective; and helping the team ship conversion improvements without sacrificing brand integrity or accessibility. If you have a strong track record of designing for growth through experimentation, bring deep product and brand design thinking, understand how structure, UX, and page design affect discovery and conversion, and use AI tools to move faster without lowering the craft bar, we'd love to hear from you. If you're interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on… Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You: You are a designer first. You have 1

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role UPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for a Product Manager to join our UPI team and drive product strategy, user growth, and experience excellence across our UPI-powered flows. This role sits at the intersection of consumer behaviour, financial infrastructure, and regulatory nuance. You will own high-impact product surfaces and work closely with engineering, design, data, and business teams to ship products that millions of Indians use daily. Key Responsibilities 1. Analytics Strategy & Ownership - Own the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generation - Build and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention) - Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standards - Lead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craft 2. Funnel, Growth & Behavioural Insights - Diagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decomposition - Build engagement, frequency, and top-of-wallet models to inform product and growth strategy - Design analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adopted - Partner with design and product research to combine quantitative and qualitative signals into a

*Due to the nature of the projects and specific client security clearance requirements, this role requires the successful candidate to be a Singapore Citizen or Singapore PR. Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code. Job responsibilities Aim to shift quality to the left in alignment with senior client stakeholders. Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it. Highlight risks to software delivery and assist in managing them alongside the leadership team. Regularly carry out exploratory testing to gain insights and uncover potential risks. Drive improvements for clean code, tests, testability and advice on test tools/frameworks. Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc. Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation. You will be nimble and alter your team's approach based on an industry's standards and regulations. Coach team members across roles to help deliver better quality software and help them adopt a testing mindset. Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs. Job qualifications Technical Skills You have worked as a Quality Analyst

About the Role UPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for an Analytics Lead to join our UPI team and own the data and insights charter that powers product, growth, and platform decisions across our UPI-powered flows.This role sits at the intersection of consumer behaviour, financial infrastructure, and large-scale data systems. You will build the analytical backbone for UPI — from funnel and cohort frameworks to experimentation infrastructure — and work closely with product, engineering, data science, and business teams to turn transaction-scale data into decisions that affect millions of Indians daily. Key Responsibilities 1. Analytics Strategy & OwnershipOwn the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generationBuild and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention)Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standardsLead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craf t2. Funnel, Growth & Behavioural InsightsDiagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decompositionBuild engagement, frequency, and top-of-wallet models to inform product and growth strategyDesign analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adoptedPartner with design and product research to combine quantitative and qualitative signals into a single narrative 3. Platform Reliability & Scale AnalyticsDefine and monitor SLA, success-rate, and latency benchmarks; build alerting and anomaly-detection frameworks tied to these metricsBuild root-cause analysis playbooks for pa

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The team brings Link’s brand and product stories to life through compelling, platform-native organic social content. Working closely with Brand, Creative, and agency partners, we turn strong ideas into high-quality storytelling that informs and engages audiences. The team also tests new creative approaches, uses performance and community insights to refine what works, and shares learnings across the organization. What you’ll do Brand extension into organic social Steward Link’s brand promise, brand voice and tone and creative standards for the organic social channels (in particular, Instagram, TikTok, and X); you're the internal authority on what on-brand looks like within the organic channel working in close partnership with our head of brand internally Translate Link’s broader brand positioning into social-specific strategies and briefing frameworks the agency can work from with clear guardrails Evaluate and pressure-test agency-originated ideas for brand integrity before they get produced; catch what's off and redirect with specificity. Partner with our Head of Brand to ensure social is a genuine expression of brand health, a testing ground, and a helpful input to shape the evolution of our brand over time based on learnings. Platform Strategy & Channel Direction Evolve platform-specific strategies with clear rationale: which channels we're on, what role each plays, what "winning" looks and feels like on each Bring platfor

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code. Job responsibilities Aim to shift quality to the left in alignment with senior client stakeholders. Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it. Highlight risks to software delivery and assist in managing them alongside the leadership team. Regularly carry out exploratory testing to gain insights and uncover potential risks. Drive improvements for clean code, tests, testability and advice on test tools/frameworks. Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc. Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation. You will be nimble and alter your team's approach based on an industry's standards and regulations. Coach team members across roles to help deliver better quality software and help them adopt a testing mindset. Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs. Job qualifications Technical Skills You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code. Job responsibilities Aim to shift quality to the left in alignment with senior client stakeholders. Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it. Highlight risks to software delivery and assist in managing them alongside the leadership team. Regularly carry out exploratory testing to gain insights and uncover potential risks. Drive improvements for clean code, tests, testability and advice on test tools/frameworks. Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc. Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation. You will be nimble and alter your team's approach based on an industry's standards and regulations. Coach team members across roles to help deliver better quality software and help them adopt a testing mindset. Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs. Job qualifications Technical Skills You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles

Opportunity Overview: We’re seeking a strategic and execution-focused Technical Program Manager to drive large, cross-functional initiatives from concept through launch. In this role, you will lead end-to-end delivery of complex, multi-team programs—such as platform migrations, architectural modernization, reliability improvements, and major product launches—while defining clear milestones, success metrics, and sequencing plans. You’ll partner deeply with Engineering to proactively manage dependencies, mitigate risk, and ensure technical and business alignment. This role also strengthens our execution systems by improving program transparency, standardizing launch rigor, and translating technical complexity into clear executive-level insights. What you’ll do: Lead end-to-end delivery of multi-team initiatives (e.g., platform migrations, architectural modernization, reliability improvements, major product launches) Define milestones, critical paths, and measurable success criteria Break ambiguous initiatives into executable phases with clear sequencing Identify and manage cross-team technical dependencies Proactively surface risks and tradeoffs with mitigation plans Run structured risk reviews and escalation processes when needed Participate in technical design discussions to understand architecture and constraints Ensure design reviews, capacity planning, and rollout strategies happen early Collaborate with EMs and engineers leaders to align on realistic timelines Establish program tracking mechanisms that create transparency without bureaucracy Standardize launch readiness, milestone reviews, and postmortem follow-ups Identify systemic delivery bottlenecks and drive continuous improvement Provide concise executive updates with clear status, risks, and asks Maintain decision logs and documentation for key initiatives Translate technical complexity into business impact What you’ll need: Must-haves 6+ years of experience in technical program management, engineering pr

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Risk & Analytics team makes crucial decisions that direct Affirm’s business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing campaigns to fund. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools and analytical frameworks. We take ownership of the entire analytical lifecycle, from initial question to final business decision, ensuring Affirm grows efficiently and intelligently. The POS Analytics team helps Affirm make its most important growth and investment decisions. We identify opportunities to expand the reach of Affirm’s products, optimize the consumer and merchant experience, and direct resources toward the highest-value opportunities. We own analytics end to end—from goal setting and performance tracking to opportunity sizing, rigorous decision support, and experiment design and measurement. We translate insights into actions that help Affirm grow efficiently and sustainably. The POS Analytics team is looking for an Analytics Lead, Full Stack to support our next phase of growth with major platform partners. In this role, you will drive the growth strategy for these partnerships, identify and size growth opportunities, shape product and investment decisions, and measure the impact of key initiatives. You will work closely with our Strategic Partnerships, Product, Finance, Engineering, and Pricing teams. You should combine exceptional problem-solving and analytical skills with a general manager mindset, strong cross-functional leadership, and deep knowledge of the lending and/or payments space. What you’ll do Own and prioritize the analytics portfolio for a significant product or business area, operating with a business owner mind

GAQ126R43 About Databricks At Databricks, our mission is to help data teams solve the world's toughest problems—and that begins with empowering our own employees with exceptional internal products. The Databricks IT organization is a product-led engineering team building intelligent, AI-powered platforms that simplify how work gets done across the company. For Finance, our vision is to eliminate manual, repetitive work by automating complex business processes, surfacing actionable insights, and orchestrating end-to-end workflows. We are reimagining finance operations so teams spend less time processing transactions, chasing approvals, and resolving exceptions, and more time delivering strategic insights that accelerate the business. We're looking for an SAP Technical Lead to own the technical architecture and delivery of our SAP platform. In this role, you'll define the technical vision for a clean-core S/4HANA landscape, lead the engineers who build on it, and architect the intelligent, agentic AI layer that sits between SAP and the Databricks Data Intelligence Platform. You'll set the standards, make the hard build-versus-adopt calls, and ensure everything we ship is secure, performant, and built to scale. The Opportunity SAP will serve as the foundation for Databricks' core finance processes, including Record-to-Report, Source-to-Pay, and Order-to-Cash. As the SAP Technical Lead, you will own how those processes are engineered—from the clean-core S/4HANA core and its extensions, to the integration fabric that connects SAP to the rest of the enterprise, to the AI and agentic services that make the experience intelligent. Rather than accumulating custom code inside the digital core, you'll champion a modern extensibility model on SAP BTP and the Databricks Lakehouse, so Finance teams get automated, AI-driven workflows on top of a core that stays clean, upgradable, and fast. Your mission is to combine the strength of SAP with the power of Databricks AI to build a te

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Developer Experience (DevEx) Team Lead, you'll lead the team responsible for the platforms, tooling, and workflows that power Gong's engineering organization. You'll help hundreds of engineers build, test, deploy, and operate software more efficiently by removing friction from the software development lifecycle. This is a leadership role where you'll shape technical direction, grow a high-performing team, and drive initiatives that improve engineering productivity across the company. You'll Own Developer Experience Platform - Drive the evolution of Gong's internal developer platform, enabling self-service capabilities across local development, CI/CD, testing, deployment, and observability. Team Leadership & AI Adoption - Lead, mentor, and grow a team of platform and software engineers while driving the adoption of AI-powered development tools

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. The Role We are looking for an Engineering Leader to manage and scale multiple product lines in the Voice, BPO, and Workforce Management space. This is a high-impact leadership role that sits at the intersection of real-time voice systems, operations research, and data-intensive platform engineering. You will report directly to the Head of Engineering and own the engineering organization that builds the infrastructure powering Ema’s Voice AI Employees, Agent QA, auto-learning pipelines, rich analytics, and workforce optimization capabilities — all operating as scalable, multi-tenant systems deployed across global geographies. You will collaborate with Product, ML/AI, and Go-to-Market teams to translate customer needs into production systems that handle high volumes of voice data, deliver real-time insights, and continuously improve through automated learning loops. As the owner of multiple product lines, you will balance roadmap priorities across Voice, BPO operations, and WFM (work force management) — ensuring each product evolves cohesively while meeting distinct customer needs. What You Will Do Scalable Multi-Tenant Systems Architect and build multi-ten

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. We’re seeking a Global Safety and Security Lead to design, implement, and lead our worldwide safety and security programs as we continue to scale across regions. This role will report into the Sr. Director of Workplace and Facilities. The key component of this role is to ensure that our offices and employees—wherever they are—operate in a safe, compliant, and secure environment that reflects our company’s values and culture. You’ll work cross-functionally with Workplace, People, IT, Security, and Legal teams to develop practical frameworks that balance compliance, employee experience, and business continuity across diverse geographies. RESPONSIBILITIES Security Management Lead global physical security operations, including access control, visitor management, surveillance systems, and vendor oversight. Develop and manage global security pol

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise in custom configurations) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. As part of the OpenAI for Government team you will work across U.S. defense enterprises, helping to accelerate adoption through hands-on support, tailored training, and early insights—so civil servants can spend less time on red tape and more on meaningful work. If you're passionate about responsibly deploying frontier AI to uplift public institutions and transform how the government serves the American people, we want you on our team. About the Role The Strategic Delivery Lead (SDL) for DoW will identify and deliver on some of OpenAI’s most complex and high-impact deployments for the U.S. national security enterprise, with a focus on CDAO-led efforts including GenAI.mil , Advana (WDP), and other programs that accelerate DoW adoption of data, analytics, and artificial intelligence across the DoW enterprise. The role is highly cross-functional and customer-facing: You’ll partner with Research, Engineering, Go-to-Market, CDAO, the Military Departments and Services supported by CDAO, and other external stakeholders to align on scope, unblock delivery, and communicate progress at every level, from technical teams to C-suite. You will own and drive execution of technical delivery workstreams led by internal teams (Forward Deployed Engineers, Researchers, Solutions Architects, Enablement), ensuring clear problem-framing, crisp milestone definitions, proactive risk identification, rapid issue resolution, and effective translation between business objectives and technical solutions, while consistently communicating clear progress and demonstrating tangible value to national security cus