Insights Lead Jobs

Job Requisition ID # 26WD100483 Position Overview We are looking for an experienced Customer Service and Vendor Operations professional with 8+ years of experience in the Customer Service industry and 2–3+ years of team leadership experience. In this role, you will be responsible for driving vendor performance, customer experience, operational excellence, and continuous improvement. The ideal candidate is data-driven, customer-focused, and skilled at building and managing strong relationships with cross-functional stakeholders and vendor partners. Responsibilities Own and drive vendor performance and customer experience metrics for assigned teams Monitor vendor performance against Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and operational targets to ensure consistent performance Drive improvements across Productivity, First Contact Resolution (FCR), Customer Satisfaction (CSAT), CSCI, Average Handling Time (AHT), MRT, and Sales Leads Execute operational strategies and best practices in collaboration with vendor partners and internal stakeholders Conduct regular performance reviews, audits, and operational reviews with Operations Leads, ELs, POD Subject Matter Experts (SMEs), and OMs Ensure effective daily case management and timely resolution of customer issues Leverage Quality Assurance (QA) insights, performance data, and trends to identify coaching and process improvement opportunities Perform data analysis and Root Cause Analysis (RCA) to identify operational gaps, risks, and imp

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary The Commercial Segment Lead, MicroArray Business Unit (APAC) is responsible for driving growth and commercial success of Illumina’s market leading Infinium array technology across the region. This role is suited for an experienced commercial professional with a track record in developing commercial strategies, working across diverse APAC markets, and collaborating with cross-functional teams to deliver business outcomes. Job Description Drive growth of the MicroArray portfolio across APAC by identifying and developing market opportunities and commercial initiatives Support development and execution of strategic partnerships and commercial opportunities, with a focus on value creation and business outcomes Collaborate with cross-functional teams (e.g., sales, marketing, product, service) to align on priorities and execute regional plans Translate customer and market insights into strategies supporting growth across human and agrigenomics segments Contribute to product positioning, pricing, and go-to-market approaches based on regional insights Build a

This role is part of our Central Marketing Team at saas.group. What is saas.group? Think of us as the driving catalyst behind your favorite software success stories. saas.group, established in 2017, is on a mission to turbocharge promising B2B SaaS ventures, unlocking their full potential. As a Software-as-a-Service portfolio powerhouse, we specialize in acquiring small software treasures and polishing them into industry stars. With a dynamic, fully remote team of nearly 400 colleagues spanning 50+ countries we are truly global and we are rewriting the playbook on SaaS innovation and collaboration. We grow 25 exciting brands under our umbrella. Feel free to explore our Candidate's Hub to get an insider's view, dive into our culture, gain valuable insights into our teams and how we work. Also, don't forget to follow saas.group on LinkedIn to stay up-to-date on our job openings, podcast episodes, and with all things happening at our company. Profile Overview At saas.group paid acquisition across our portfolio runs through a small network of experienced PPC freelancers. We're looking for a German-speaking Performance Marketing Lead to oversee this: someone who owns the standards, strategy and quality bar for paid across our portfolio, from accounts ranging from small to large monthly budgets. The role goes beyond people-management, with continued hands-on responsibilities. You'll set the systems and direction and lead the freelancer network, but you'll also be in the accounts yourself on the most valuable brands, and you'll be the person we trust to judge whether the work being done is actually good. If you want real ownership of a function where your work impacts 25+ brands, this is that role. Your immediate impact in the first 3-6 months will be: Take ownership of our most valuable paid accounts and demonstrably move performance, while keeping smaller-budget accounts efficient. Set a consistent standard across all brand accounts: how campaigns are structured, h

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job description ​ We are seeking a hands-on engineering leader with strong semiconductor process/equipment experience to drive manufacturing excellence and build a high-performing team. This role requires a balance of technical depth, team leadership, and ownership mindset in a fast-growing and dynamic environment. This role requires strong ownership, accountability, and data-driven decision making, with opportunities to drive real impact on yield, performance, and operational excellence. And passionate about leading teams, solving complex problems, and working in an open, results-driven culture. Job Responsibilities Lead and develop a team of process/equipment engineers to support high-volume manufacturing Drive process stability, yield improvement, and equipment performance Own and execute continuous improvement initiatives (yield / cycle time / cost) Collaborate cross-functionally with production, quality, IE, and global teams Make data-driven decisions and take accountability for line performance Coach and mentor team members to grow technical and leadership capabilities Support new technology transfer / ramp-up / site expansion AI Relevant Job Responsibilities Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizati

POSITION SUMMARY The Leader of Strategic Programs /COS drives internal organizational program and project management on behalf of the Executive Leadership Team (ELT), turning strategic priorities into coordinated, well-governed execution. This role act s as a force multiplier, enabling leaders to focus on high-priority decisions while ensuring that organizational initiatives are executed efficiently ; monitors progress across cross-functional initiatives, keeps stakeholders accountable to deadlines, and removes roadblocks so leadership's strategic agenda moves forward on schedule. The ideal candidate is a creative problem solver with a strong bias toward operational effectiveness, is comfortable using project and work-management tools to bring visibility and structure to fast-moving initiatives and is seeking to build the breadth of experience needed to advance into a leadership role. SPECIFIC JOB RESPONSIBILITIES Strategic Initiative & Program Management Serve as the internal program/project management lead for organization-wide initiatives sponsored by the Executive Leadership Team. Work collaboratively with Executive Leadership to translate strategic priorities into structured plans, workstreams, and measurable milestones. Build and maintain a portfolio view of active initiatives, surfacing status, risks, and dependencies to leadership on a regular cadence . Maintain a keen focus on meeting deadlines under pressure, adjusting plans proactively when priorities or timelines shift. Acting as a liaison, they translate executive priorities to teams and communicate organizational updates back to leadership . They may lead high-impact projects, prepare executives for key meetings, and respond to urgent organizational challenges . Provide data‑backed insights, challenge assumptions, and support executive decision‑making. Stakeholder Accountability & Execution Monitor progress agains

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Facilities Lead will play a critical role in ensuring the seamless operation and maintenance of Fanatics Commerce Fulfillment and Manufacturing Centers. ROLE OVERVIEW The Facilities Lead is critical to the smooth operation of our Fulfillment and Manufacturing Centers, responsible for ensuring the proper functioning and upkeep of the Facility, Automation Equipment, Manufacturing Equipment, Material Handling Assets, Housekeeping, and Grounds. This position reports to the Facilities Manager and Supervisor and serves as a strategic partner to the Operations Team, performing advanced troubleshooting, repair, and preventive maintenance to maximize site success. The Facilities Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Partner closely with Facility Technicians and the Operations Team to diagnose and resolve complex mechanical and electrical problems, ensuring alignment and clear communication across function

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team We drive the evolution of Model Governance for Plaid’s Credit products. We work closely with Plaid’s Credit insights team, including Product, Data Science, and Engineering, to support the development and responsible use of next-generation Credit scores and attributes based on cash flow and Plaid’s network. About the Role As the Model Governance Lead, Credit, you will own and execute the Model Governance program for Plaid’s Credit products. You will help ensure that the models supporting Plaid’s Credit Score and Insights products are conceptually sound, appropriately validated, well-documented, and fit for their intended use. You will work independently while partnering closely with model owners and cross-functional stakeholders. You will provide thoughtful challenge, identify risks and limitations, and help teams improve models and governance practices over time. What Excites You Building and evolving a model risk governance framework for an important Credit product portfolio. Independently assessing the conceptual soundness, data, features, performance, stability, and intended use of credit models. Identifying model weaknesses and translating them into clear, actio

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Physical AI only goes as far as power and the internet can reach. Verkada's edge products push that boundary, securing people and property in places where no building infrastructure exists: construction sites, parking lots, substations, campuses, and events. Our Security Trailers and connectivity hardware bring Verkada's AI threat detection, deterrence, and operational insights anywhere they're needed. We are looking for a Lead Product Manager to own Verkada's Trailer Product Line. Your mission is to make turn-key edge deployments as reliable and easy to manage as anything inside the building. We are committed to a thriving in-office culture. This role requires you to work onsite at our HQ in San Mateo, CA. What You'll Do Own strategy and execution for Verkada's Security Trailer Product line Deliver the trailer platform's core

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:64faedd0-b864-455b-971f-29fb53a09c0f-1" data-turn-id-container="request-WEB:64faedd0-b864-455b-971f-29fb53a09c0f-1" data-testid="conversation-turn-4" data-turn="assistant"> Partner with senior leaders. Influence hiring strategy. Shape the future of consulting talent at Capco. The Role Capco is seeking an experienced Talent Acquisition Lead / Specialist to join our Singapore team, supporting the attraction and hiring of high-performing consulting professionals across the financial services sector. This is a strategic and highly visible role where you'll partner closely with Managing Principals, Practice Leads, HR, and senior business stakeholders to deliver exceptional hiring outcomes across Banking, Capital Markets, Insurance, Wealth & Asset Management, Risk, Regulatory Change, Digital Transformation, Data, and Technology Consulting. You'll act as a trusted recruitment advisor, providing market intelligence, influencing hiring decisions, and developing talent strategies that support Capco's continued growth across Singapore and the wider region. What You'll Do Lead end-to-end recruitment across consulting and advisory roles within Banking, Capital Markets, Insurance, Wealth & Asset Management, Risk, Regulatory, Transformation, Data, and Technology Consulting. Partner with senior leaders to develop hiring strategies, provide market intelligence, and build proactive talent pipelines aligned to business growth. Deliver an outstanding candidate and stakeholder experience through effective sourcing, assessment, offer management, and onboarding. Use talent mapping, recruitment analytics, and market insights to influence hiring decisions and continuously improve recruitment outcomes. Support strategic hiring initiatives, employer brand

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. We’re looking for a curious, motivated Consumer Insights Analysts to join our fast-paced team in the future! This is not a current opening however we are eager to find upcoming talent! In this role, you’ll help bring the consumer voice into every stage of product development—supporting research design, analyzing consumer data, and collaborating with cross-functional teams to translate insights into action. At SharkNinja, you won’t just support products that transform everyday life—you’ll grow in a high-performance, innovation-driven culture where your curiosity and contributions matter. Essential Functions: Assist in leading the development and execution of robust qualitative and quantitative research plans to uncover consumer needs , category trends, and whitespace opportunities that inform product innovation and business strategy. Help develop and master an und

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... We are seeking a strategic, analytically rigorous individual to fill the role of a Strategic Insights Manager within the Commercial Strategy & Transformation team. This role will serve as a critical partner in driving a 360° view of business performance, supporting the Line of Business (LoB) Rhythm of the Business (RtB), and advancing high-impact commercial transformation initiatives. This individual will combine structured problem solving, data-driven insight generation, and cross-functional influence to accelerate growth, improve operational efficiency, and ensure accountability to transformational OKRs. Support the Rhythm of the Business (RtB) operating model (e.g., QBR preparation, earnings support, dashboard development) while advancing carved-out workstreams and transformation-focused analyses Lead efforts to gather, analyze, and interpret commercial performance data, customer insights, and market trends to identify actionable insights and synthesize at an executive level Develop detailed fact bases and standardized assessment approach to formulate initial data-driven hypotheses to guide strategic discussions and decision-making Create robust business cases and financial models to assess the feasibility, impact, and ROI of proposed transformation initiatives working closely with cross-functional stakeholders to validate assumptions, conduct sensitivity analysis, and present rec

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. PlayStation Studios has created some of the most loved worlds, characters, and stories in entertainment. Our opportunity now is to build those IP with greater intention — growing audiences, deepening fandom, and creating more ways for people to engage with PlayStation franchises beyond the release of a game. We are looking for a Lead Franchise Strategist to help shape that work. This is not an integrated marketing role, a licensing or consumer products role, or a role focused on extending a launch campaign. We are looking for someone who understands how entertainment franchises are built over time — across audiences, stories, formats, products, experiences, and partners. Gaming experience is valuable but not required. Experience in film, television, animation, publishing, consumer products, licensing, live experiences, or location-based entertainment may be just as relevant. What matters most is that this person has helped build something. They can look at an IP, understand what makes it special, identify where the strongest audience and commercial opportunities exist, and turn that into a clear and credible plan for growth. This role will work across PlayStation Studios, Portfolio Strategy, PlayStation Productions, brand, marketing, insights, finance, cons

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). The Role We’re expanding our revenue operations team and looking for a Sales Operations Lead to help scale and strengthen the systems and processes we’ve already begun building. This is a highly impactful role where you’ll partner closely with our existing revenue operations leadership and collaborate with marketing, sales, and student success teams to drive efficiency as we continue to grow globally. In this role, you’ll support and enhance our revenue operations by improving workflows, refining processes, and ensuring our systems evolve alongside the business. You’ll work hands-on in HubSpot, helping enable DTC sales motions, reporting, and day-to-day execution across teams. If you enjoy translating business needs into scalable CRM solutions and thrive in a fast-paced, collaborative environment, this role will be a great fit. You’ll play a key role in scaling Inspira’s revenue funnel by supporting process improvements, enabling teams with the right tools and data, and contributing to actionable business insights. The ideal candidate is detail-oriented, proactive, and brings a strong bias toward action, problem-solving, and co

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). The Role We’re expanding our revenue operations team and looking for a GTM Operations Lead to help scale and strengthen the systems and processes we’ve already begun building. This is a highly impactful role where you’ll partner closely with our existing revenue operations leadership and collaborate with marketing, sales, and student success teams to drive efficiency as we continue to grow globally. In this role, you’ll support and enhance our revenue operations by improving workflows, refining processes, and ensuring our systems evolve alongside the business. You’ll work hands-on in HubSpot, helping enable DTC sales motions, reporting, and day-to-day execution across teams. If you enjoy translating business needs into scalable CRM solutions and thrive in a fast-paced, collaborative environment, this role will be a great fit. You’ll play a key role in scaling Inspira’s revenue funnel by supporting process improvements, enabling teams with the right tools and data, and contributing to actionable business insights. The ideal candidate is detail-oriented, proactive, and brings a strong bias toward action, problem-solving, and cont

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). The Role We’re expanding our revenue operations team and looking for a Revenue Operations Lead to help scale and strengthen the systems and processes we’ve already begun building. This is a highly impactful role where you’ll partner closely with our existing revenue operations leadership and collaborate with marketing, sales, and student success teams to drive efficiency as we continue to grow globally. In this role, you’ll support and enhance our revenue operations by improving workflows, refining processes, and ensuring our systems evolve alongside the business. You’ll work hands-on in HubSpot, helping enable DTC sales motions, reporting, and day-to-day execution across teams. If you enjoy translating business needs into scalable CRM solutions and thrive in a fast-paced, collaborative environment, this role will be a great fit. You’ll play a key role in scaling Inspira’s revenue funnel by supporting process improvements, enabling teams with the right tools and data, and contributing to actionable business insights. The ideal candidate is detail-oriented, proactive, and brings a strong bias toward action, problem-solving, and