It Help Desk Technology Support Specialist Intern Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a dynamic, operationally focused leader to join our team to lead the Office of the Chief Product and Technology Officer (CPTO). As the right-hand to the CPTO, you will play a key role in running the 650-person team’s operations, driving key initiatives to support our transformation strategy, and forging relationships across Smartsheet to ensure seamless execution and operations. Reporting to the CPTO, this is a high-visibility, high-accountability, and high-velocity role. The successful candidate will use their emotional intelligence and business acumen to inform strategic priorities and collaborate across the organization to accomplish our big, audacious goals. Smartsheet is at a pivotal moment in our history as we transition our value proposition, our GTM operations, and our entire product lineup into the agentic era to solidify our position as the leader in Enterprise. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Annual Planning and Transformation Operations: Partner with the CPTO to build the org-wide 3-year strategic plan, focused on product adoption, revenue retention & growth, and customer value delivery aligned to the GTM strategy. Provide lift to Executives where needed on strategic initiatives. Serve as business leader in the annual strategic and financial planning process, connecting the various streams of work occurring across all product functions and partnering

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: Truecaller's ads business reaches over 400 million users and is one of the largest in-app advertising platforms in its markets. This role owns the supply side of that business: the inventory, placements, ad formats, and user-facing ad experience where every ad opportunity begins and ends. From the moment an ad opportunity is created on a surface to the moment an ad is rendered, viewed, and clicked, this is your domain. Supply is where revenue meets user experience. You will work with our core product teams to unlock new inventory and evolve existing surfaces, own the quality of every ad interaction, and build the signal foundation that makes our inventory more valuable to every demand source. It is a broad, high-ownership role for a PM who understands that great ad experiences and great monetization are built together, not traded against each other. What you’ll do: Own the supply roadmap : inventory strategy, placements, and ad formats across our surfaces and markets, including how the portfolio differs between India and international markets. Unlock new inventory : partner with core product teams to identify and build new ad placements and rethink ex

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role: The DDQ Analyst plays an important role in supporting AlphaSense’s global sales process by responding to client Due Diligence Questionnaires accurately, consistently, and on time. This role sits at the intersection of IT Security, Compliance, Sales, Cyber, and Risk, giving the analyst strong exposure to how a global SaaS company supports enterprise customers, protects data, and manages compliance requirements. This is a high-volume, process-driven role suited to someone with hands-on DDQ experience who thrives on structure, attention to detail, and a fast-paced environment. The analyst will use approved response content, documented procedures, and AI-assisted tools to move DDQs through the workflow efficiently, applying sound judgment on which questions can be answered from approved sources and which require escalation to a subject

About the Team The Infrastructure Engineering function sits within IT and is responsible for reliably building, deploying, and operating critical on prem and hybrid environments that power internal services and critical R&D environments. This is an early, high-leverage technical role focused on applying strong Site Reliability Engineering discipline to environments where uptime, safety, recoverability, and security are non-negotiable. This person helps replace bespoke, one-off infrastructure with standardized infrastructure-as-code building blocks that compound reliability and operational leverage as OpenAI scales. About the Role We are looking for an experienced Site Reliability Engineer working on security infrastructure to design, build, and operate reliable, secure, and scalable infrastructure that underpins identity, access, endpoint, and shared platform services across the company. In this role, you will be a senior technical owner for infrastructure and identity systems end to end, from architecture and implementation through policy enforcement, upgrades, recovery, and day-two operations. You will build durable, production-grade platforms that remove operational friction, enforce security by default, and enable teams to move faster with confidence. This role is well suited for a hands-on senior engineer who thrives in ambiguity, enjoys owning complex systems end to end, and raises the reliability and security bar by replacing fragile implementations with standardized, repeatable infrastructure. This role is based in our San Francisco HQ and requires in-office presence. In this role, you will: Design, build, and operate reliable infrastructure across on-prem, hybrid, shared, and product adjacent environments. Establish standardized infrastructure patterns that replace bespoke implementations with repeatable, auditable, secure-by-default systems. Own the lifecycle of critical infrastructure platforms, including provisioning, deployment, upgrades, patching,

En InvGate desarrollamos soluciones SaaS que potencian la gestión de IT y la automatización de servicios para organizaciones de todo el mundo. Hoy acompañamos a miles de usuarios en más de 50 países y trabajamos con empresas de industrias tan diversas como servicios financieros, tecnología, educación, retail y e-commerce. Seguimos creciendo y buscamos incorporar un/a Sales Manager para liderar el desarrollo de nuevas oportunidades de negocio, impulsar el crecimiento comercial en LATAM y contribuir a la evolución de nuestra estrategia de ventas global. Buscamos una persona con fuerte orientación a resultados, visión estratégica y perfil consultivo, capaz de construir relaciones de largo plazo con clientes y stakeholders clave. Tendrá un rol central en la gestión del pipeline comercial, el cumplimiento de objetivos de revenue y la colaboración con equipos de Pre-Sales, Marketing y Customer Success para ofrecer una experiencia de compra de excelencia. ¿Qué buscamos? Experiencia previa en posiciones de Sales Manager o liderazgo de ventas en entornos B2B. Trayectoria comprobable en ventas consultivas y gestión de ciclos de venta complejos. Experiencia en compañías SaaS, software empresarial o tecnología será altamente valorada. Sólidas habilidades de negociación, comunicación e influencia. Capacidad para gestionar múltiples oportunidades de manera simultánea y trabajar en entornos dinámicos y de alto crecimiento. Experiencia utilizando herramientas CRM (Salesforce, HubSpot o similares) y realizando seguimiento de métricas comerciales. Inglés avanzado. Residencia en CABA o AMBA (le rol será Híbrido, requiriendo asistencia a nuestra oficina en el barrio de Belgrano al menos dos veces a la semana). ¿Qué ofrecemos? Oportunidades reales de crecimiento profesional dentro de una compañía global en expansión. Clases de inglés 100% cubiertas. Cobertura médica de primera línea. Beneficio mensual destinado a consumos gastronómicos. Reintegro por gastos para dias de teletrabajo. Lic

The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026). At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the center of innovation and creativity. MongoDB is seeking a Sr. Staff Software Engineer to join the Atlas Core Data Services organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product, along with the API Platform and Developer Tools. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. The Atlas Core Data Services organization builds the software that manages the Atlas cluster infrastructure hosted on the three major cloud providers (AWS, Azure, and GCP), as well as the software that manages the MongoDB database hosted on that infrastructure. We are constantly challenged to design features that ensure Atlas clusters are secure, available, durable, and performant while running large-scale, critical workloads. The Sr. Staff Engineer in this role will drive innovation across the organization and the company, setting technical standards and direction that enable future growth and velocity. We are looking for engineers with the experience and high standards needed to lead at that scale. Our organization champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies systems expertise to build the foundational infrastructure of a popular database, join us. Let's build a faster, more reliable, and highly scalable database platform together. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Responsibilities Define standards and vision for the mission-critical Atlas SaaS data

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team’s execution has been exceptional and we are scaling at a remarkable pace. Our early team brings experience from J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium and others, and we are backed by Accel, Lightspeed, NFX and other top-tier investors. Role Overview We are looking for a Product Operations for Latin America to own how new currencies and corridors actually get to market across the region. Every currency we launch unlocks new corridors for our institutional clients and drives trading volume and revenue directly. Your mandate is to make that expansion happen on the ground: sourcing and onboarding liquidity providers, standing up settlement rails with banking partners, clearing jurisdiction-specific regulatory requirements, and holding every launch to the reliability bar our clients expect. You will run the regional launch pipeline with real independence. You will own pricing inputs, sequencing and the go-live decision. You report to the Product Leader of Global Payments & Currencies, who sets strategic prioritisation for which currencies matter most based on payout corridor relevance. You own the how and the when. If you have shipped cross-border payment products, worked with banking or card network infrastructure, or built API-driven financial products across jurisdictions, this role will feel familiar. The difference is that you will be doing it at the frontier of stablecoin-settled FX infrastructure, where the rails are new and the playbook is yours to write. Key Responsibilities Own corridor launch, end to end. You own every currency in your regional pipeline from Alpha through General Availability. You track liquidity partner onboarding, settlement rail readiness, regulato

Zoox is looking for a strategic leader to guide the Commercial Applications group within our Enterprise Applications Engineering organization. This role owns the enterprise platforms that power collaboration, service delivery, and workforce productivity across the company. You will lead a multi-disciplinary organization responsible for SaaS & self-service applications, enterprise collaboration tools, and the ServiceNow platform. As Zoox continues to scale, you’ll define the long-term vision for our enterprise software ecosystem, driving cloud modernization, automation, and the responsible adoption of AI to deliver secure, scalable, and intuitive employee experiences. In this role you will: Lead and develop a team of Team Leads and Senior Administrators across SaaS, collaboration, and ServiceNow platforms Define and execute the Commercial Applications roadmap, including Atlassian Cloud migration and ServiceNow platform evolution Drive operational maturity through engineering standards, SLAs, and proactive service management Champion self-service and workflow automation to reduce manual toil and improve employee experience Partner cross-functionally to govern SaaS procurement, security, and platform strategy at scale Qualifications: 7+ years of experience in Enterprise Applications or IT Engineering 4+ years of people management experience, ideally managing Team Leads or Managers Deep expertise in the Atlassian ecosystem, including Data Center to Cloud migrations Strong background in ServiceNow platform strategy, development, and integrations Proven ability to define and execute multi-year roadmaps for complex enterprise systems Bonus Qualifcations Experience integrating AI/ML or generative AI into enterprise platforms Strong knowledge of SaaS management (SSO, SCIM, CASB) and license infrastructure Certifications in ITIL, PMP, or Agile methodologies

Most PMs sit behind a roadmap. You'll be in the room where the AI actually gets deployed, then back at HQ making sure what you learned changes the product. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations, chat, voice, video, messaging APIs, and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack, into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX, built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost, the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel, chat, SMS, email, voice, WhatsApp, without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Forward Deployed Product Manager Enterprise AI deployments don't fail because the technology is wrong. They fail because no one bridges th

Role Overview – Market Data Site Reliability and Engineering (SRE) This team ensures the high availability and performance of systems that distribute real-time, historical, and reference market data across the firm. These platforms handle extremely high message volumes - over 10 million/second with microsecond latency - and support global financial instruments including equities, fixed income, FX, and derivatives. Key Responsibilities Maintain and optimize global market data distribution systems Monitor capacity, manage latency, and ensure platform stability and security Collaborate with users and developers on integration, migrations, and compliance Support production operations, test new releases, and perform system upgrades Identify automation and efficiency improvements in daily operations Required Skills Strong knowledge of UNIX/Linux, including scripting and performance tuning Proficiency in shell scripting and Python (Java/C++/Perl a plus) Understanding of networking protocols (TCP/IP, UDP, multicast preferred) Experience managing global, high-availability systems Strong problem-solving and communication skills Preferred Skills Familiarity with Agile, CI/CD, project management Knowledge of database technologies The successful candidate should have : Excellent communication skills, broad sense of ownership and proactiveness Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, maths). Good grades 2.1 and above. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas. A passion for Financial Markets Solid communication skills for facing off both to IT and business teams Strong understanding of server, storage, MQ, and application technologies (Java, .NET, C++) Able to troubleshoot, problem solver, analytical Proficiency with Linux Strong SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries. Net

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a bilingual Sales Engineer to join our team. This key customer-facing position is responsible for understanding our client's business processes and mapping these processes to our software solutions. You will advise potential clients on technical aspects during the sales process, as well as implement our products to ensure that customers get the most value from our offerings. Responsibilities: Delivering technical solutions to prospects or clients for ITSM & ITAM applications, including demos and proofs of concept, as well as production implementations. Validating the solutions offered to prospects, from both a technical and project planning point of view. Supporting Sales Representatives during the entire sales process, from request for information (RFI) and request for proposal (RFP), to contract negotiation and closing. Generating documents to make configuration easier including tips around implementation best practices. Interfacing between customers and our R&D teams to solve complex technical or product/implementation issues. Qualifications Do not hesitate in applying if you: Think analytically Hold or are working towards a degree in Engineering or Computer Science Have strong communication and negotiation skills Enjoy working with clients, have good energy, and are empathetic Have previous experience in software implementation, particularly ITSM or ITIL Are bilingual in English and Spanish Having previous experience using InvGate products is a big plus! We offer real opportunities for professional development, fully covered English classes, top-tier health insurance, Free bithday day and extended PTO. Our office is located in Paseo de la Reforma, Cu

Who We Are Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays. Think you would be a great fit for our team but don’t see an open opportunity that fits your passion? Submit your information to get the conversation started! We’ll reach out to you if a suitable opportunity matching your interests and experience becomes available. Why Clinical Architecture? We offer: Opportunities for learning, development, and growth. Experiences that connect you with colleagues. A laid-back work environment with thoughtful amenities. Paid Volunteer Time, Paid Holidays & PTO, including our own winter break week for full-time team members. Sabbatical opportunities for tenured team members. Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees. Maternity and Parental leave benefits. Employer paid Short-term Disability & Long-term Disability. Health and Wellness incentives. 401k Matching. Better workdays. Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth, we are looking for a Bilingual Application Support Analyst to join our team. This is a client-facing role focused on ensuring our partners and customers get the most out of our platform by solving complex functional and technical challenges. Some of the role´s responsibilities include: Advanced Troubleshooting: Act as the primary technical point of contact for external clients, diagnosing and resolving complex application issues. Technical Consulting: Guide clients on best practices for platform integration, workflow optimization, and advanced feature usage. Cross-functional Collaboration: Work closely with the Development and Customer Success teams to resolve our clients' requests and improve the product. Do not hesitate to apply if you: Are fluent in English and Spanish . Enjoy working with clients and providing top-level support. Have 2+ years of experience supporting SaaS or complex enterprise applications for external users. Have strong communication and troubleshooting skills. Enjoy digging into application logic and logs to find the "why" behind an issue. Have a passion for learning new technologies and products quickly, adapting to a high-speed, ever-evolving technical landscape. It´s a big plus if you have experience with Directory Services: Knowledge of Active Directory and LDAP for user authentication and management. Environments: Familiarity with Windows and Linux operating systems and experience working within virtualized environments. Web Servers & Networking: Administration of Apache and a solid understanding of network connectivity and protocols. APIs: Familiarity with RESTful APIs and tools like Insomnia, Postman, or cURL to test endpoints, analyze responses, and diagnose integration issues. Databases: Abi

The role is typically Admin - Executive but with more into IT skills MIS and knowledge of SAP to ensure invoice processing. CTC would be around 50k to 60k per month. Based on experience Address: Aditya Birla Management Corporation Pvt Ltd Salarpuria Touchstone,First Floor, B Wing,15/3, Outer Ring Road,Kadubessanahalli,Varthur Hobli,Bengaluru – 560103 Facility: ADITYA BIRLA KADUBESSANAHALLI FM B'LORE Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP574655

Facility executive along with soft & basic technical knowledge Address: Gigaplex IT Park Building No. 9 MIDC Plot No. 1 I.T. 5 Airoli Knowledge Park Rd TTC Industrial Area Airoli Navi Mumbai Maharashtra 400708 Facility: Taskus India Navi Mumbai - FM Qualification: Graduate Experience: 2 - 4 years Source: Sodexo India | Job Code: IJP576664