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It Help Desk Technology Support Specialist Intern Jobs

10,000 active opportunities · Updated for October 2026

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Explore current it help desk technology support specialist intern jobs. Use filters to narrow by work mode, employment type, experience and date posted.

E(
1mo ago

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. Who We Are Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the AI employee. We are founded by ex-Google, Coinbase, Okta executives and serial entrepreneurs. We’ve raised capital from notable investors such as Accel Partners, Naspers, Section32 and a host of prominent Silicon Valley Angels including Sheryl Sandberg (Facebook/Google), Divesh Makan (Iconiq Capital), Jerry Yang (Yahoo), Dustin Moskovitz (Facebook/Asana), David Baszucki (Roblox CEO) and Gokul Rajaram (Doordash, Square, Google). Our team is a powerhouse of talent, comprising engineers from leading tech companies like Google, Microsoft Research, Facebook, Square/Block, and Coinbase. Most of our team members hail from top-tier educational institutions such as Stanford, MIT, UC Berkeley, CMU and Indian Institute of Technology. Ema is based in Silicon Valley and Bangalore, India. Who You Are Ema is hiring a Partner Manager to lead strategic GTM partnerships with SIs, VARs, Consulting firms, Cloud platforms, and AI ecosystem players.

REMOTEawsazuregcp
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E(
1mo ago

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. The Role Shape Ema's product direction. You'll research customers, prioritize features, work with engineering and design, and drive adoption of innovative AI capabilities. What You'll Own Define product strategy and roadmap Conduct customer research and discovery Write PRDs (Product Requirement Documents) Collaborate with engineering and design to ship features Analyze metrics and drive data-informed decisions Go-to-market strategy and launch planning Qualifications Required 6-10 years PM experience in SaaS or enterprise software Strong cross-functional leadership and communication Experience shipping multiple features end-to-end Data-driven decision making and analytics Customer research and user empathy BTech in CS/related field from top Institutes Preferred PM at high-growth SaaS companies (50-500 employees) Experience with platform or API products AI/ML product experience Enterprise sales support and GTM experience Analytics and A/B testing expertise Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema

REMOTEaifinanceHR
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E(
1mo ago

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. The Role We are looking for an Engineering Leader to manage and scale multiple product lines in the Voice, BPO, and Workforce Management space. This is a high-impact leadership role that sits at the intersection of real-time voice systems, operations research, and data-intensive platform engineering. You will report directly to the Head of Engineering and own the engineering organization that builds the infrastructure powering Ema’s Voice AI Employees, Agent QA, auto-learning pipelines, rich analytics, and workforce optimization capabilities — all operating as scalable, multi-tenant systems deployed across global geographies. You will collaborate with Product, ML/AI, and Go-to-Market teams to translate customer needs into production systems that handle high volumes of voice data, deliver real-time insights, and continuously improve through automated learning loops. As the owner of multiple product lines, you will balance roadmap priorities across Voice, BPO operations, and WFM (work force management) — ensuring each product evolves cohesively while meeting distinct customer needs. What You Will Do Scalable Multi-Tenant Systems Architect and build multi-ten

REMOTEaifinanceHR
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R
Reddit
📍 United States• Remote• $266K – $418K/yr
2mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We’re looking for a pragmatic, strategic IP expert to join our Legal team. In this role, you will use your experience, expertise, and proactive approach to drive Reddit’s global IP strategy, provide seasoned counsel, and make a big impact on Reddit’s rapidly-growing business. What You’ll Do : Define and continuously evolve Reddit’s worldwide IP litigation strategy, aligning it with Reddit’s product roadmaps, market positioning, risk profile, and long-term business goals. Oversee Reddit’s global IP portfolio, ensuring it is aligned with Reddit’s business priorities and competitive differentiation objectives. Shape and refine Reddit’s international litigation and strategic stance regarding a diverse array of emerging, novel IP matters. Translate complex competitive IP landscapes into actionable strategic recommendations. Be a subject matter expert and provide advice to cross functional partners and Legal team members on copyright, trademark, patent, and trade secret matters. Collaborate with Reddit’s engineering, product, and legal teams, along with outside counsel, to mitigate IP risk, protect Reddit’s brand, business, and innovations, and build Reddit’s patent portfolio. Make smart judgment calls, navigate risks, and creatively manage internal and external challenges on Reddit’s IP matters. What We’re Looking For : JD, top academic background, and current license in a state bar in the United States. 10+ years of experience as an IP litigator, preferably with a mix of big law firm training and in-house experi

REMOTEmachine learningartificial intelligenceai
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JT
Jobiba Technologies
📍 Sahibzada Ajit Singh Nagar
2mo ago

IoT Hardware Engineer Build the Future of Smart Connected Devices Join our growing team as an IoT Hardware Engineer and work on exciting IoT solutions that combine electronics, embedded systems, and smart technologies. We are looking for a passionate, hands-on engineer who enjoys designing, building, testing, and improving real-world connected devices. Key Responsibilities: Design, develop, and prototype IoT devices using ESP32 microcontrollers. Develop and integrate firmware, hardware components, and embedded systems. Select and evaluate sensors, actuators, communication modules, and electronic components for IoT applications. Participate in hardware design reviews and product improvement discussions. Assemble, test, and debug electronic prototypes for performance and reliability. Troubleshoot hardware and software issues using professional debugging techniques. Required Skills & Experience: ITI, Diploma in IT Hardware Engineering, Computer Engineering, Electronics, or related field (highly preferred). Strong experience in programming and working with microcontrollers, especially ESP32. Experience with embedded platforms such as ESP32, STM, and similar systems. Knowledge of sensor interfacing using I2C, SPI, UART, and other communication protocols. Excellent PCB soldering skills and experience building complex electronic prototypes. Strong understanding of electronics fundamentals including resistors, voltage levels, power management, and circuit design. Ability to use testing tools such as oscilloscopes and logic analyzers for debugging circuits. Preferred Skills: Experience with KiCad or other hardware design tools. Knowledge of low-power design techniques for battery-operated IoT devices. Understanding of power optimization and embedded system efficiency. Familiarity with Agile development methodologies. Who We’re Looking For: A creative and skilled IoT enthusiast who loves turning ideas into working hardware products. If you enjoy experimenting with e

E(
2mo ago

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. Role: Senior Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building the world’s first Universal AI Employee — a production-grade agentic AI platform that automates real enterprise workflows across HR, IT, Finance, and Operations. Ema’s customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists are operators of live AI systems , not ticket handlers. 2. Role Overview The Senior Support Engineer owns the health, reliability, and trustworthiness of Ema’s deployed agentic AI systems in production. This role sits at the intersection of: AI behavior Workflow orchestration Enterprise integrations Customer trust Engineering feedback loops This is: ❌ Not L1 / call-center support, ❌ Not a “just escalate to engineering” role, ❌ Not reactive firefighting only This is : A senior

REMOTEawsazuregcp
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R
Reddit
📍 United Kingdom• Remote
2mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Working as a Senior Growth Manager supporting Reddit’s International Community team, you will develop and execute initiatives that strengthen Reddit’s user and community ecosystems in the US and across international markets. This position is open to candidates based in the UK or the US - East Coast. This is not a marketing role. You will identify high-impact growth opportunities, design and execute experiments, and develop successful interventions into repeatable models that can be applied across markets. Your work may include building and scaling communities, increasing the supply of relevant content and contributions, reaching underserved audiences, and strengthening Reddit’s user experience. The role combines growth strategy, hands-on experimentation, data analysis, and cross-functional influence. You will work closely with Product, Data Science, Marketing, and Community teams while maintaining the autonomy and entrepreneurial mindset required to scale successful initiatives to other markets. Responsibilities: User & Community Growth Strategies: Establish and execute comprehensive strategies to grow the user base and nurture communities. Growth Experimentation: Design and execute growth experiments aimed at addressing gaps in content supply, community density, contribution, discovery, engagement, and user growth. Apply a creative, entrepreneurial approach by testing ideas quickly, learning from results, and iterating accordingly. Scaling and Repeatability: Translate successful experiments into repeatable pl

REMOTEsqlartificial intelligenceai
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Reddit
📍 Chicago• $180.2K – $313K/yr
2mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We’re looking for a highly strategic Senior Principal Program Manager to join the GTM Excellence team within Reddit’s GTM Strategy & Operations organization. In this heavily executive-facing role, you will operate as a Business Transformation Manager leading large-scale strategic initiatives—specifically owning end-to-end processes, transforming our methodologies, and evolving our systems, data, and products. The ideal candidate brings immense executive presence, strong judgment, and a deep background in digital media forecasting to build the systems and processes that maximize customer-facing time and create a seamless experience for Reddit advertisers. Location: Hybrid. New York, NY; Chicago, IL; San Francisco, CA; Los Angeles, CA Responsibilities: Support core GTM leadership by managing Reddit's largest OPEX planning cycles, overseeing complex roadmaps, and ensuring decision-ready documents are prepared for monthly engagements with executive leadership, including the CRO and COO. Own the end-to-end processes. Example: Manage and optimize stages across the buy cycle, including pipeline, forecasting methodologies, campaign planning, credit checks, credit limits, application, and invoicing. Act as an extension of senior leadership. Engage heavily with the CRO, COO, and cross-functional senior leaders across Finance, Product, Engineering, Sales, and Data Product to gather buy-in, pressure test ideas, and accelerate execution. Break down ambiguous, high-impact opportunities into clear problem statements, develop hypot

artificial intelligenceaifinance
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About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. At Ema, we build AI Employees that operate inside the enterprise. Healthcare is where the bar is highest: the output has to be accurate, auditable, and clinically sound. We're opening a part-time role focused on agent measurement and improvement. You'll instrument how our healthcare AI Employees perform in production, identify where quality breaks down, and design the experiments that close the gap — partnering with clinical experts to ensure improvements translate into better patient outcomes, not just better metrics. We're looking for strong analytical judgment (Python, agent lead development), comfort operating with incomplete information, and genuine interest in the healthcare domain. Clinical experience is valued but not required. This engagement is structured as a paid internship or contract engagement, with weekly syncs in our Bay Area office. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities t

pythonaifinance
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About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. The Role We are hiring an experienced Enterprise Business Development Representative (BDR) to own strategic account development and generate high-quality sales qualified leads (SQLs) with senior enterprise stakeholders. This is a high-impact, outbound-focused role built for someone who knows how to break into complex accounts, build credibility with executives, and create a real pipeline — not just activity. You will operate at the center of Ema's go-to-market motion, partnering closely with Sales and Marketing to build repeatable enterprise pipeline generation. This role supports the US market and requires working US business hours. What You'll Do Own outbound prospecting including defining your set of target enterprise accounts Identify, engage, and qualify Directors, VPs, and C-level decision-makers at $1B+ revenue organizations Develop account entry strategies and multi-thread across buying committees Drive prospects from cold outreach through qualification to booked SQLs using multiple channels (email, cold calls, LinkedIn) Partner with Account Executives to ensure strong handoff and pipeline conversion Own your book of business — know your metrics, y

REMOTEaifinanceHR
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Reddit
📍 United States• Remote• $190.8K – $267.1K/yr
2mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Location: US remote-friendly Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be after the pandemic. Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business. About the Ads Data Science Team: The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods. We work on a wide range of challenging problems in the areas of ads and platform measurement, campaign and creative management, advertiser growth and retention, monetization, and the intersection of brand and community engagement. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling. About the Role: We are looking for a highly motivated and experienced Senior Data Scientist to join our growing Ads Data Science team. As a Senior Data Scientist, you will play a key role in developing as well as applying cutting-edge DS models/methods to improve the adop

REMOTEpythonsqlmachine learning
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Hello potential future Oatly employee. It’s us, the original oatmilk company that started in Sweden back 25 or so years ago and has since expanded to the U.S. where we’ve continued growing at a rate such that we need more brilliant minds to come work with us to keep the momentum going and the oatmilk flowing. Sustainability, health, and transparency are the core values that guide everything we do. Basically, we exist to make it easy for people to eat better and live healthier lives without recklessly taxing the planet’s resources in the process. If any of this resonates with you, then maybe you’d like to work for Oatly, too. Now onto the formal stuff. We are looking for a Quality & Food Safety Manager to join our team. This role will be responsible for overseeing the day-to-day operations and long-term planning of quality functions at manufacturing facility from Receiving, Production and Distribution Operations. The Quality Manager must have experience and working knowledge of quality programs and have familiarity with US and international markets and their requirements. This position has direct reports and interfaces heavily with Plant Management and their teams as well as continuous improvement with global quality. This position requires a cooperative team approach and a clear and consistent communication style. Here are the things we want to hire you to do: · Manage all day-to-day quality programs in a hands-on, highly engaged leadership fashion to ensure that the · Company maintains its marketplace reputation for having the highest quality products in the industry. · Responsible for maintaining world-class levels of product quality in company-operated manufacturing facilities and establishing quality specifications. · Leading the quality department on daily operational and strategic level. · Review and maintain existing quality assurance procedures and developing comprehensive plan to significantly upgrade Company’s quality program and work with Senior Leadershi

auditingprocurement
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Reddit
📍 United States• Remote• $266K – $372.4K/yr
2mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for an experienced Senior Engineering Manager to lead our Media Ranking teams. In this role, you’ll lead a high-impact team of Machine Learning Engineers dedicated to improving relevance, personalization, and discovery of the core product. Reddit is investing big on making media (video and audio) as the core components of our experience around which conversations happen and users connect with the community. Your work will directly shape the personalized experiences of over 120M+ daily users. Responsibilities: Define Technical Vision & Strategy: Define the technical vision and long-term roadmap for Feed Relevance, aligning cutting-edge ML solutions with Reddit’s product and business objectives. Team Leadership & Development: Coach and support the development of your team, constantly seeking opportunities to grow their skills and impact. Cross-Functional Partnership: Work with cross-functional partners from across the company to identify key areas of opportunity, set expectations, and communicate your team’s work. Technical Execution & Delivery: Oversee the design, development, and optimization of sophisticated relevance, discovery, and content distribution systems. Platform & Infrastructure Collaboration: Collaborate with platform and infrastructure teams to chart a path to the next generation of AI-powered solutions for Reddit. Operational Excellence: Maintain high standards for system performance, reliability, and efficiency in alignment with customer needs and responsible AI princip

REMOTEmachine learningartificial intelligenceai
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Reddit
📍 United States• Remote• $266K – $372.4K/yr
2mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . As a Senior Staff Machine Learning Engineer, Feed Relevance , you'll drive the development of GenAI-powered recommendations, leveraging Reddit’s unique community landscape, rich conversational data, and dynamic engagement patterns. Your deep modeling expertise will directly shape the core architectures behind feed ranking, enabling breakthrough personalization for tens of millions of users. Responsibilities: Deliver on technical initiatives that have significant company-wide impact Set technical direction for the broader Relevance and Feeds teams at Reddit, able to identify opportunities and influence strategy across multiple orgs Work with management on goal setting, planning, and de-risking critical projects Mentor and grow Senior and Staff engineers Create a strong healthy engineering culture Qualifications: 10+ years of industry experience building systems for relevance driven products Subject matter expert in relevance, recommendation, and ML systems; able to solve complex problems in these domains that few others can Deep understanding of how to build sustainable software systems at a large scale engineering organization Experience in influencing organizations on technical direction/best practices Experience working with cross-functional teams such as design, product, business & data teams to deliver great experiences. Strong focus on user experience, usability, scalability, reliability and quality. You are an undying advocate for the user, and you have a deep intuition for how people & machines inte

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