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It Ops Engineer Jobs

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Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are looking for a Senior Client Account Manager to join the Financial Services vertical of our Large Customer Sales team. This person will closely collaborate with a Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. This role is required to be based within 80km commuting distance of Toronto. Responsibilities: Collaborate closely with Client Partners to meet and exceed your client's marketing goals Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations

artificial intelligenceaiExcel
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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You will report to our Manager of Order Operations based in Costa Rica. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will Support sales teams throughout the complete cycle, utilizing data audits to ensure 100% compliance with Smartsheet’s policy and customer needs. Master CRM/CPQ Infrastructure: Work within Salesforce.com & CPQ to assist sales, while identifying and reporting on system bottlenecks or data integrity issues. Operational Excellence & Metrics: Manage the daily approval process with a focus on SLA adherence and Turnaround Time (TAT) metrics. Analyze Complex Deal Structures: Customize order forms and provide guidance on complex deals, using analytical reasoning to balance commercial flexibility with financial risk. Cross-Functional Collaboration: Partner with Finance, Legal, and Professional Services to resolve transaction hurdles, acting as the primary point of contact for deal-related data reconciliation. Continuous Process Optimization: Proactively identify trends in the Quote-to-Cash (QTC) cycle; design and implement process improvements to accelerate revenue recognition and sales efficiency. Navigate Change & Scaling: Adapt quickly to evolving business rules and organizational shifts, assisting in the documentation and training of new operational workflows. Team up with other Order Operations team members to address requests. Perform other duties as assigned You Have 2+ years of experience in Order Management, Sales Ops, or Deal Desk,

aisalesforcefinance
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R
Reddit
📍 Los Angeles• $135.1K – $189.2K/yr
1mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for a Senior Client Account Manager for the Tech vertical of Large Customer Sales. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. Please note that this role is required to be based out of San Francisco or Los Angeles. Responsibilities: Collaborate closely with Client Partners to meet and exceed clients’ marketing goals. Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth. Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners Ongoing management of internal account operations (revenue delivery and troubleshooting issues) Educate brands and media agencies, effectively communicate value proposition and best practices Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles Proactively seek and represent client needs and asks to cross-functional stakeholders Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders Proactively and continually identi

artificial intelligenceaiExcel
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R
Reddit
📍 Chicago• $167.5K – $234.5K/yr
1mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is looking for a solution builder focused on Go-to-market Insights and Automation to join our Central Operations team. In this role, you will be the technical engine behind our data-driven Go-To-Market (GTM) strategy. You will design and implement workflows that automate our reporting ecosystem, ensuring that our sales teams have the insights they need to succeed without the manual overhead. As a member of Central Ops, you will bridge the gap between high-level strategy and technical execution, working across a sophisticated tool stack to solve real-world operational challenges. Location: Must be based within a commutable distance of one of our hub offices in Los Angeles, San Francisco, Chicago, or New York Responsibilities: Execute Technical Builds: Perform the technical work required to build within and across our core tools (such as BigQuery, Matik, Clay, Gong, and others) to achieve automated reporting objectives. Lead the design and development of data models and robust pipelines. Collaborate: Work with sales and business stakeholders to understand their data requirements and deliver actionable insights. Align with Business Metrics: Act as a technical partner to ensure all reporting builds align with measurable business objectives, such as "saving Account Managers time". Establish Governance: Work with Product Owners to define and implement best practice "recipes" for tool usage and reporting consistency across the organization. Drive Technical innovation Proactively identify and resolve data qua

pythonsqlartificial intelligence
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Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is looking for an experienced Sales Manager to lead a team within our Large Customer Sales organization in the UK market. In this role, you will lead a team of Client Partners and Client Account Managers, helping agencies and advertisers achieve their marketing objectives on Reddit’s fast-growing platform. This role is based in London, United Kingdom. Responsibilities Actively coach, develop, and lead a team of Client Partners and Client Account Managers. Recruit, retain, and grow a high-performing team while balancing resources effectively. Keep a pulse on industry trends and use deep market knowledge to further develop your team and sharpen go-to-market strategy. Provide thought leadership and guidance around account planning, partnership growth, and commercial execution. Represent the interests of the UK business internally by championing sales narratives and initiatives aligned with client needs. Partner closely with cross-functional teams including Enablement, Measurement, Insights, Creative Strategy, Business Development, Marketing, Sales Ops, and Finance to support your team and unlock client growth. Generate revenue growth by expanding partnerships with some of the world’s largest brands and agencies. Navigate complex partnerships that span multiple lines of business, brands, and priorities. Build and cultivate senior client and agency relationships, acting as an advocate for Reddit and your team with executive stakeholders. Craft and execute a strategy that enables your team to exceed revenue targets acr

artificial intelligenceaifinance
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V
Verkada
📍 San Mateo• $175K – $195K/yr
7mo ago

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. Overview We’re seeking candidates who bring a combination of strong analytical skills, creativity, and experience in building scalable systems for outbound marketing campaigns. Ideal backgrounds include: Growth Marketing, Demand Generation, Enterprise Marketing, Revenue Marketing: Experience in content creation and ideating campaigns that drive pipeline growth, with a focus on innovative and scalable marketing strategies. You could also be the first marketers at small startups or at an equivalent technical role like biz ops/strategy with experience building from 0 to 1. About the Role At Verkada, we're known to push traditional boundaries, and our B2B growth efforts are no exception. We’re reinventing Growth here. As a Growth Manager , you’ll be part of a high-performing team with backgrounds spanning investment banking, consulting, marketin

sqlaiExcel
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V
Verkada
📍 San Mateo• $135K – $160K/yr
9mo ago

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. Overview We’re seeking candidates who bring a combination of strong analytical skills, creativity, and experience in building scalable systems for outbound marketing campaigns. Ideal backgrounds include: Growth Marketing, Demand Generation, Enterprise Marketing, Revenue Marketing: Experience in content creation and ideating campaigns that drive pipeline growth, with a focus on innovative and scalable marketing strategies. You could also be the first marketers at small startups or at an equivalent technical role like biz ops/strategy with experience building from 0 to 1. About the Role At Verkada, we're known to push traditional boundaries, and our B2B growth efforts are no exception. We’re reinventing Growth here. As a Growth Senior Associate , you’ll be part of a high-performing team with backgrounds spanning investment banking, consulting,

sqlaiExcel
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About the Team The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-class customer support. Our mission is to ensure that when things go wrong—or when guidance is needed—there’s always someone knowledgeable, strategic, and empathetic ready to help. Whether it's troubleshooting technical issues, advising on product setup, or driving value from our platform, we work across chat, email, and phone to create seamless and impactful experiences. Ultimately, we’re here to ensure our merchants succeed while supporting a fast, reliable, and efficient support operation across a 24/7 model. Multiple Full-time Hourly Shifts Available. At least one weekend day availability is a must. About the Role In this role, you’ll work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers’ Return of Investment. This role is imperative in advancing our mission to provide world class customer support to our clients. You’re excited about this opportunity because you will… Support Customers via Email, Phone and Chat. Promptly respond to customer inquiries through email and phone, resolving issues efficiently and with care. Provide Strategic Solutions. Help customers get the most out of the platform by delivering thoughtful, prescriptive setups tailored to their goals, showing both technical knowledge and strategic insight. Master the SevenRooms Platform . Build and maintain deep knowledge of the SevenRooms platform - both broadly and in the context of individual client needs. Document Resolutions . Record issue resolutions and steps taken, ensuring clear documentation across all client interactions. Prioritize with Impact in Mind. Evaluate and act on support requests based on the severity of customer impact, ensur

salesforceExcellogistics
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G
GWI
📍 London• Full-time
5 days ago

Director of Marketing Operations Location: London Office requirement: Minimum 2 days in the office Employment type: Permanent At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Director of Marketing Operations to oversee the Marketing Ops team based in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. As our Director of Marketing Operations you’ll: Lead the people that are the engine that improves the efficiency and performance of our Growth Marketing team. Marketing Ops at GWI is a growth engine, not a service function. Reporting to the VP Growth Marketing and as a member of our Marketing Leadership team, you’ll have real influence and be expected to identify and drive initiatives that have an impact on pipeline and revenue. A few things you’ll be responsible for: Leading and mentoring two direct reports. You’ll own the prioritisation and delivery of the MOps roadmap, ensuring your team are working on the highest impact projects. Ownership of our entire marketing tech stack, including assessing new tech, budget ownership, vendor management, and rationalising the stack when necessary. The lead and account lifecycle. You will be responsible for lead and account scoring and ensuring actionable intent signals are surfaced to Sales. Data governance and quality in all tooling. You’ll work closely with RevOps to ensure data is syncing seamlessly in Salesforce and Hubspot. Define and govern our campaign infrastructure and attribution reporting. You’ll be responsible for our measurement methodology and ensuring we have a clear source of truth for performance Collaborating with, global marketing, revenue, product and RevOps to improve GTM operations Advising the Marketing & Revenue leadership on GTM efficiency, investment trade-offs, and improvements to our operating model I

aisalesforceSEO
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Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. Overview We’re looking for someone exceptionally sharp who treats a funnel like a puzzle to solve. Ideal backgrounds include: Growth Marketing, Lifecycle Marketing, Web Growth, or Growth Product roles, especially at high-growth consumer or prosumer companies where experimentation is a way of life. You could also be one of the first marketers at a startup, or come from an equivalent role like biz ops or growth analytics with experience building from 0 to 1. We care more about how you think and how much you own than about whether you’ve done this exact job before. About the Role At Verkada, we're known to push traditional boundaries, and our B2B growth efforts are no exception. We’re reinventing Growth here. As a Senior Growth Marketing Manager, Organic & Conversion , you’ll be part of a high-performing team with backgrounds spanning investment

sqlaiExcel
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V
Verkada
📍 San Mateo• $175K – $195K/yr
13 days ago

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. Overview We’re looking for someone exceptionally sharp who treats a funnel like a puzzle to solve. Ideal backgrounds include: Growth Marketing, Lifecycle Marketing, Web Growth, or Growth Product roles, especially at high-growth consumer or prosumer companies where experimentation is a way of life. You could also be one of the first marketers at a startup, or come from an equivalent role like biz ops or growth analytics with experience building from 0 to 1. We care more about how you think and how much you own than about whether you’ve done this exact job before. About the Role At Verkada, we're known to push traditional boundaries, and our B2B growth efforts are no exception. We’re reinventing Growth here. As a Growth Marketing Manager, Organic & Conversion , you’ll be part of a high-performing team with backgrounds spanning investment banking

sqlaiExcel
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B
bunq
📍 Istanbul• Full-time• Hybrid
25 days ago

We're building the bank of The Free, and protecting users and resolving fraud reliably is core to our mission. We're transforming Fraud Ops from a reactive function into an AI-led capability that gets faster, smarter, and more accurate with every case. That transformation needs one person to own it end-to-end. Up for this challenge? Kick off your application by taking our assessment and find out if bunq is your perfect match! 🕵️ Take Ownership As our Fraud Expert for Partner Reports, you'll own the end-to-end handling of every fraud case that reaches bunq through an external partner, from the individual report to the systemic fix to AI-led transformation. Own every fraud report escalated by our partners yourself: banks, payment schemes, card networks, and other external parties flag suspicious or fraudulent activity tied to bunq accounts, and you make sure each one is investigated, resolved, and closed out with our partner, with no case falling through the cracks. Identify the failure patterns behind recurring or high-risk partner reports, own the structural fixes, and drive AI-led automation that lets partner-report handling scale through intelligence rather than headcount. Hold full KPI accountability for speed, accuracy, and partner and user satisfaction: you distinguish structural design flaws from noise, and you don't stop until the fix is permanent. You have deep knowledge of Fraud Operations, investigation methodologies, and the regulatory and partner obligations that govern cross-institutional fraud reporting (card schemes, correspondent banks, cross-border requirements). You have hands-on experience handling complex fraud cases and escalations, including those raised by external partners. You know how to diagnose operational problems with data and drive permanent structural fixes, not workarounds. You can design and implement AI-led workflows - you build processes with AI at the core and can own an automation roadmap end-to-end. You're an excellent communi

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