It Support Assistant Jobs

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Manager on the User Operations team, you will lead a team of Product Engagement Specialists responsible for ensuring smooth, successful product launches across internal and external teams. You’ll be the glue connecting product teams and support operations, equipping teams with the tools and knowledge needed to support new product rollouts. You’ll build scalable feedback loops that capture the voice of the user and translate insights into actionable product improvements, and ensure that frontline teams have the knowledge and skills to deliver accurate, delightful customer interactions at scale. We’re looking for someone who thrives at the intersection of product management, team enablement, and customer advocacy, and who enjoys working cross-functionally in a fast-paced, evolving environment. This person will manage the day-to-day work while also helping architect the systems needed to scale it. The successful candidate will be a leader-coach who can lead a small team while continuing to perform individual contributor work. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead a team coordinating product launches across internal and external teams, ensuring seamless execution and support readiness. Set the team’s strategy and priorities, translate them into c

About Pratham International Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries. Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing. The team’s innovative technology products include the PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in 8 Indian languages and 6 global languages; Anytime Testing Model (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; and a suite of AI-powered chatbots designed for diverse learning contexts: from early childhood care, to youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale. At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well. Role Overview We are seeking a Product Manager to join our Digital team to sit at

Zoox is building the world’s first purpose-built autonomous robotaxi. Fleet Operations keeps that fleet available, utilized, and safe, from 24/7 remote assistance and rider support to maintenance, repair, and on-road operations. We are hiring a Manager, Fleet Operations Training to own training for the full Fleet Operations workforce. This is not a corporate L&D role focused on leadership workshops. It is an operational training leadership job: you will run the function that certifies Crew to perform safety-critical work and keeps them current as the product, processes, and geographic footprint scale. The scope spans two training surfaces that must run to the same bar: Remote operations: This looks and feels like a high-stakes contact center: nested coaching, certification before live work, quality-driven upskilling, and trainer-to-learner ratios that have to hold as hiring ramps. Ground operations: All the on-the-ground work that it takes to operate our fleet, along with the training programs to enable our R&D Operations. This includes blended e-learning and hands-on and vehicle-in-the-loop training, with dedicated training vehicles and site infrastructure. You will lead a distributed organization of training program managers, instructional designers, training supervisors, trainers, and coordinators, and own the systems our training operations depend on. In this role, you will: Set the Fleet Operations training strategy and roadmap so hiring plans, new-market launches, and vehicle/software milestones have certified people on time without compromising safety. Own program quality end to end: curriculum standards, assessment and certification bars, learner-reaction and performance metrics, pass-rate monitoring, and a recurring upskilling/quality calendar tied to operational error, quality programs, and safety signals (including incident-procedure and safety-program retraining). Scale train-the-trainer and audit delivery across current and new si

About the Team OpenAI’s Strategic Finance organization provides financial insights and guidance to support the company’s long-term strategy and ambitious growth. We work across Partnerships, GTM, Product, Compute, and Operations to allocate and deploy resources to the highest-impact opportunities while protecting sustainable unit economics. The B2B Strategic Finance team focuses on the financial performance of our B2B products and GTM functions, ensuring tight alignment between financial objectives and company strategy. We: Drive operational planning, financial forecasting, and performance management for our B2B business, Provide analytically-grounded insights on B2B product and financial performance to inform strategic resource allocation, Build the “0→1” financial foundations required to scale and accelerate growth. Within B2B, Partnerships are a critical lever to accelerate growth. You will help shape this business and drive successful outcomes from it. About the Role This Strategic Finance Partnerships hire will own our B2B Partnerships P&L and help drive strategic decision-making. You will be a critical finance partner to our Partnership teams, deal leads, Product owners, and Operations teams, responsible for pricing, structuring and driving success from partnerships, translating opportunities into decision- and exec-ready economics, and managing the overall Partnerships book of business. You will shape how OpenAI approaches Partnerships revenue targets, unit economics, investments, measurement, and prioritization. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Help manage the overall Partnerships business at a strategic priority, top-line impact, and resourcing / investment level. Own the financial evaluation of new B2B partnerships, modeling revenue, contribution margin, compute costs, cash flow, investment needs, and risk. Driv

Talent Acquisition Intern Job Summary: We are looking for a proactive and detail-oriented Talent Acquisition Intern to support our HR team in New York City. In this full-time internship, you’ll gain hands-on experience in the day-to-day operations of a fast-paced HR department. This is a great opportunity for someone interested in starting a career in Human Resources or Recruiting. Principal Accountabilities: Screen resumes and assist with initial candidate reviews Sourcing candidates via LinkedIn Recruiter Schedule and coordinate interviews with candidates and hiring managers Communicate with candidates to confirm availability, logistics, and next steps Manage job postings across internal and external platforms (Greenhouse, LinkedIn) Administrative assistance in Greenhouse. Track candidate progress and update recruitment trackers Assist with pre-onboarding activities, including initiating background checks and collecting new hire documents Submit IT ticket requests for new hires (equipment, systems access, etc.) Provide general administrative support to the Talent Acquisition team Assist in occasional ad-hoc projects. Key Experience and Skills Qualifications: Currently pursuing or recently completed a degree in Human Resources, Business, Communications or a related field Strong interest in recruiting and HR operations Excellent written and verbal communication skills Highly organized and detail-oriented Proficiency in Microsoft Office (Excel, Outlook, Word) Ability to handle confidential information with professionalism Prior internship or office experience is a plus Additional Details: This is a paid, full-time internship (40 hours/week) Hybrid position based in New York City Salary Details: $18/hr-$21/hr

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Corporate Counsel, Legal - Global Sales and Business Operations & LATAM San Mateo, CA or Los Angeles, CA | Hybrid - 2 days per week onsite in either our San Mateo or Los Angeles office Full relocation assistance available for qualified candidates Role Summary: Sony Interactive Entertainment seeks a strategic, business-oriented attorney and leader to lead our legal support for the Global Sales and Business Operations (‘GSBO)’ globally and serve as regional leader of legal support for Latin America (‘LATAM’). This role will report directly to the Senior Director for Global Marketing Sales and Business Operations, Legal and will work closely with our San Mateo, CA based legal team, global legal team and outside counsel. In this global role, you will lead a high-performing legal team supporting a wide range of commercial and strategic legal matters involving support to global business teams responsible for the sale and distribution of PlayStation video games, navigating the complex legal landscape of video game distribution, including compliance, negotiation of contracts, and strategy of different models&

About the Team OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI. About the Role We are looking for an experienced Mechanical Engineer with 7+ years of experience in design of IT hardware from chip/package to system levels. You’ll work alongside experts in thermal, mechanical, electrical, software, and systems engineering to support the design, analysis, and validation of mechanical and thermal systems that ensure the reliability, efficiency, and longevity of mission-critical hardware. This position requires strong analytical skills, hands-on testing experience, and the ability to work in a fast-paced, cross-disciplinary environment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead mechanical design for AI supercomputer product in the data center application Collaborate with the cross functional team to design and optimize thermal solutions for data center hardware, including chips, power modules, and system-level cooling architectures Collaborate with cross-functional teams to integrate thermal management strategies into hardware design, from concept to mass production Design and validate mechanical systems, including chassis, enclosures, cooling systems, and high-power connections, ensuring alignment with performance and reliability standards. Perform 3D modeling, FEA, tolerance analysis, and prototyping, ensuring manufacturability and a

About the Team OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world. This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning. This team is for people who are energized by ambiguity, intellectually curious, and excited to build something enduring from the beginning. About the Role As Content Studio Creative Lead, you will build and lead a centralized content studio that serves the broader creative team. You will be both a senior maker and a capability builder: creating timely, high-quality content while shaping the studio’s creative approach, talent network, and quality standards, in partnership with Production on the processes that support the work at scale. We’re looking for someone who can move fluidly between hands-on content creation and creative systems thinking. You will work closely with leaders, researchers, creative teams, and external partners to capture stories at the source and turn them into compelling work for web, social, and the broader OpenAI brand. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel for production may be required. In this role, you will: Define the content studio’s creative vision, creative strategy, and measures of quality and effectiveness, and partner with Production on production workflows. Identify

AI Engineer - ASR: PraDigi, a Pratham Initiative About Pratham International Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham reaches approximately 7.5 million children annually across 23 Indian states and union territories and an additional 1 million across 31 countries.. Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing. The team’s innovative technology products include the Anytime Testing Model (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in Hindi and eight Indian languages; and a suite of LLM-powered chatbots designed for diverse learning contexts: from BaalSakhi for early childhood care, to a skilling interview bot for youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale. At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital publ

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. OpenAI’s Payroll team is responsible for ensuring timely, accurate, and compliant payroll processing while supporting the company’s growth and strategic initiatives. About the Role At OpenAI, payroll is not a back-office function — it is mission-critical infrastructure. We are seeking a Payroll Initiatives Lead with broad, end-to-end payroll experience to scale the payroll ecosystem in support of one of the world’s fastest-growing and most technically sophisticated organizations. This role will apply that expertise to high-value processes, strategic initiatives, and complex business needs beyond day-to-day payroll processing. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead payroll integrations for global M&A transactions, coordinating payroll activities from transition planning through stabilization. Partner with acquired companies to complete final payrolls accurately and on time, including equity, variable compensation, final pay, and other deal-related payments. Integrate acquired employees into OpenAI’s payroll systems, processes, controls, and service model while maintaining continuity of pay. Oversee the closure of legacy payroll systems and ensure accurate, compliant year-end processing and reporting. Develop and improve global payment-processing capabilities that support employees across multiple countries and payment types. Lead global payroll system and provider integrations, ensuring data integrity and effective upstream and downstream connections. Partner across Payroll, Finance, Tax, Legal, People, Equity, and other teams to deliver strategic initiatives and resolve complex operational challenges. Identify risks, strengthen controls, and automate repeatable processes that enable payroll operations

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. OpenAI’s Payroll team is responsible for timely and accurate processing of payroll and ensuring compliance with all statutory regulations. About the Role At OpenAI, payroll is not a back-office function — it is mission-critical infrastructure. We are seeking a seasoned International Payroll lead to scale and continuously improve the global payroll and payroll-support ecosystem that serves one of the fastest-growing and most technically sophisticated organizations in the world. This role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead the international payroll processing team and oversee end-to-end payroll delivery across EMEA and APAC, ensuring employees are paid accurately, on time, and in compliance with local requirements. Own day-to-day operations with outsourced payroll and BPO partners, including payroll calendars, inputs, reconciliations, service-level performance, quality standards, issue resolution, and escalations. Lead the payroll workstream for global expansion and new-country launches, including payroll registrations, in-country vendor setup, implementation, testing, systems integration, and go-live readiness. Partner with People, Finance, Tax, Legal, Benefits, Equity, and Treasury teams to ensure accurate upstream inputs, funding, accounting, and downstream reporting. Draft and maintain payroll documentation, process maps, operating procedures, and internal controls to support compliance, audit readiness, and business continuity. Proactively identify and resolve payroll discrepancies and employee inquiries within SLAs, determine root causes, and implement controls that prevent recurrence. Use data, automation, and AI-enabled tools to improve controls, reduce manual work, and increase the scalability an

AI/ML Solution Architect Education & Assessment Platforms About Pratham International Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries. Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing. The team’s innovative technology products include the PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in 8 Indian languages and 6 global languages; Anytime Testing Machine (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; and a suite of AI-powered chatbots designed for diverse learning contexts: from early childhood care, to youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale. At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well. Role Overview About the work We desig

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Single-Family Affordable Lending team is looking for a dynamic and detail-oriented individual contributor to support a broad portfolio of affordable lending priorities. The position will collaborate with Affordable Lending team members and cross-functional business partners across Single-Family and Freddie Mac to help advance affordable housing goals, Duty to Serve commitments, industry engagement priorities, analytics, technology enablement and executive-level deliverables. Our Impact: Single-Family Affordable Lending advances Freddie Mac’s mission by developing, managing and supporting strategies that expand responsible access to affordable homeownership. The team works across affordable housing goals, Duty to Serve markets, Housing Finance Agency engagement, down payment assistance, affordable product offerings, lender and industry engagement. Through collaboration with internal partners, Sellers, HFAs, nonprofit organizations, industry stakeholders and regulators, the team helps identify opportunities, execute initiatives, monitor progress, strengthen relationships and bring practical solutions to underserved borrowers and communities. Your Impact: In this role, you will help the Affordable Lending team execute across a diverse body of work that supports affordable homeownership outcomes and Single-Family business priorities. You will contribute to project tracking, executive and regulatory reporting, team operations, stakeholder coordination, meeting preparation, process documentation, data analysis and issue follow-up. You will support

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Relocation Project Management (RPM) Coordinator will assist the Space Planning Delivery team with the planning and implementation of relocations, logistic moves, furniture reconfigurations and IT systems. This role is highly interactive with the client onsite. A strong customer service focus and desire to provide direct assistance to the client is required. What is your day to day? Provides operational and procedural support to ensure projects are executed in accordance with established departmental, building, and client means, methods, and procedures Serves as client single-point-of-contact for day-to-day moves, adds, and changes, and project execution related to move management Provide superior customer service and customer support for day to day activities and questions as well as project support for large moves Supports the maintenance of a central database in Tririga/Floorscope Help obtains quotes and generates RFQs required for completion of MAC and simple projects Receives and manage all project requests for user moves and oversees scheduling, execution and vendor management Coordinate and schedule walkthroughs with facilities management, vendors and all parties involved in relocations, etc Ensure all project/account activities and processes are performed in a manner consiste