About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an experienced Social Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface on public social platforms.You'll help stand up the function from scratch and operate it day-to-day. You'll actively monitor brand and product conversations, triage emerging issues, and own social escalations end-to-end. During live escalations, you'll build real-time social reports that turn data into actionable recommendations to resolve issues quickly and reduce reputational risk. The ideal candidate pairs deep fluency in the social analytics landscape with calm judgment under pressure, sharp written communication, and a bias toward action. Key responsibilities Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage social escalations Actively monitor public social channels for brand mentions, surfacing potential escalations and triaging them against defined criteria Own social escalations end-to-end during your coverage hours Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current Build social reports in real-time, using the data to drive actionable recommendations that quickly and effectively resolve live incidents and reduce reputational risk Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than
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Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Strategic Account Management organization is looking for a tenured, Spanish bilingual customer-facing professional to manage relationships with some of Square’s largest sellers and grow our Restaurant Strategic Accounts program. This program establishes, retains, and grows Square’s most valuable and engaged single-brand sellers. You will work with business owners and c-level executives to find creative ways for Square’s first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. Up to 50% of your book of business will be Spanish speaking. The ideal candidate
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We are looking for ambitious software developers who can bring a fresh perspective to solving challenging problems and build infrastructure that will support AI/ML applications and a delightful user experience. A good grasp of operating systems, distributed systems, databases, and networking concepts and the ability to design for scale, optimized memory usage, and performance are required to be successful in this role. As a software developer at DevRev, you will have the opportunity to build things that truly matter and to work with a thriving global team. What you'll bring Bachelor’s or Master’s degree in Computer Science or related technical field At least 5-7 years of software development experience Software development experience coding in C, C++, Java, and/or Golang Strong experience with memory and performance optimization Experience building and working with API integrations Affinity to lead a small team while remaining hands-on in engineering Knowledge of and experience with agile development processes Creative problem solving Preferred qualifications: 5+ years of experience programming with two or more of the following languages: C, C++, Java, Golang, or Python Experience with implementation
About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Ever wondered what it's actually like to build a career at a company millions of developers rely on? Software Engineers at Sentry write real code on real projects that ship to production. No busywork, no "prove yourself first" purgatory. Just you, a team that actually trusts you, and a codebase used by millions of developers every day, including the ones building the AI tools everyone's talking about. You'll land on either an SDK team or Ingest — and either way, you're in the critical path, not on the sidelines. SDKs are where past interns have shipped async support for our Python SDK and a faster AWS Lambda extension — real code running inside frameworks developers use every day. Ingest is the backbone: you'll get hands-on with the pipelines (including our open-source Relay and Symbolicator ) that process millions of events every minute. New grad hires are rad hires. Our onboarding is built to set you up for long-term success from day one — comprehensive training, dedicated mentorship, social events, and a built-in community of peers who started right alongside you. (There are also snacks. The good kind.) Many of our new grads started out as interns here first — read the stories from Sentaurs who liked it enough to come back full-time. In this role you will Be matched with one of our SDKs , Product or Ingest teams, based on your interests and experience Design, develop, and ship features and systems that drive real value to customers Own projects end-to-end, from design through production Receive ongoing feedback, coaching, and mentorship from your manager and teammates You'll love this job if you Want to be
About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Ever wondered what it's actually like to intern at a company millions of developers rely on? Software Engineering Interns at Sentry write real code on real projects that ship to production. No fetch-the-coffee. Just you, a team that actually trusts you, and a codebase used by millions of developers every day, including the ones building the AI tools everyone's talking about. You'll land on either an SDK team or Ingest — and either way, you're in the critical path, not on the sidelines. SDKs are where past interns have shipped async support for our Python SDK and a faster AWS Lambda extension — real code running inside frameworks developers use every day. Ingest is the backbone: you'll get hands-on with the pipelines (including our open-source Relay and Symbolicator ) that process millions of events every minute. This is a 12+ week hybrid technical internship that treats you like a full-time Sentry engineer — not just "an intern." You'll be paired with a manager and a dedicated team mentor, get access to social events, and wrap up the program with a final presentation to the Sentry team. Don't just take our word for it — hear it from the people who lived it. Our intern blog is full of stories from past Sentaurs about the features they shipped and the teams they joined, and more than a few of them liked it enough to come back as full-time new grads. In this role you will Be matched with one of our SDKs , Product or Ingest teams, based on your interests and experience Design, develop, and ship a programming solution that drives real values to customers Receive meaningful feedback, coaching, and mentorship from yo
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Team Lead, Sanctions Screening to lead 6 financial crime analysts, responsible for processing sanctions alerts, hitting regulatory deadlines, and building the operating rigor this function needs, as part of a broader restructuring of our sanctions organization following Qonto's ACPR mission. ➡️ What you'll do Manage a production team's backlog and alert volumes, ensuring processing deadlines are consistently met without compromising decision quality. Prioritize daily workload across the team, spot inconsistencies in case handling, and adjust before they become bottlenecks. Run team rituals and weekly one-to-ones, providing the structure and day-to-day direction the team needs to operate with cohesion. Produce regular reporting on alert volumes, backl
As a Manager, Commercial Sales, you will provide strategy, mentorship, and guidance for a team of Commercial Account Executives. This role impacts one of the largest lines of business in the company, ultimately bringing a proven product to a multi-billion dollar market. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Motivate your team to exceed objectives Develop and maintain accurate team forecasts Hire, oversee, and train a team of Account Executives Drive lead generation, high activity standards, and pipeline management Facilitate the ramp up for all new team members, coaching them to success Monitor the sales funnel from prospect to close and create metrics to improve performance Who You Are: Experienced in hi-tech direct sales Familiar with SaaS/Cloud and Salesforce Able to accurately forecast team performance Passionate about coaching, mentorship, and team management Motivated by helping people grow with a desire to continue learning A self-starter who thrives in a high-growth, rapidly changing marketplace Proven in overseeing an outbound sales team in all areas of the sales cycle Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on performance Opportunity for Presidents Club New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opport
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are a systems thinker who owns and drives cross-functional engineering initiatives to completion You're comfortable managing ambiguity, removing blockers, and keeping distributed teams aligned on shared outcomes. You build clarity and momentum through intentional program design, structured communication, and learning programs that develop the organization while shipping results. Reporting to the Senior Manager, Engineering Effectiveness, you'll own delivery program management across the engineering organization, from major infrastructure and platform initiatives to org-wide enablement and process improvements. You'll work flexibly across high-priority projects, coordinate learning and development programs that enable execution, and foster the practices and community that make engineering operate as a cohesive, high-functioning unit. This role offers the opportunity to shape how engineering executes at scale, designing the systems, programs, and rhythms that help teams ship faster, develop their craft, and stay aligned on what matters most. Your Success Profile What You Will Work On Lead cross-engineering program deliver
Role Description *** Technical Skills:** Exposure to Liquidity Risk reports – PRA LCR, PRA NSFR PRA110 and ILM Able to understand regulations on liquidity risk and write requirements required for remediating adjustments An understanding of the principles of Finance data and report Proficient in interrogating databases via SQL queries An understanding of systems delivery lifecycles and testing principles Proficient in the use of test tools (such as Quality Centre) and test processes (e.g. defect management) Be able to formulate test strategies and confident in running a successful test phase An appreciation of systems and data architectures Proficient in Microsoft Office applications (Word, Excel, Visio, PowerPoint, Project) ** Personal & Professional Skills:** Educated to minimum of post graduate degree level or equivalent Personal Skill Requirements** Ability to professionally and effectively present information Proficiency in problem solving A self-starter with excellent written/verbal communication skills Desire and commitment to make a difference Experience Financial Services Test Experience across both internal reporting and regulatory requirements Experience in testing, driven by IT systems implementation or enhancement, across a large organisation Experience of working in a large banking organisation preferred The role holder will be responsible to functionally understand and test our liquidity core release requirements He/ She is required to perform a detailed data validation to ensure the data reflects accurately across all liquidity returns for all applicable regulations - PRA/EBA/HKMA/US FED etc. He/She needs to furnish UAT dashboards and walkthrough the Reporting Ops of the changes introduced by liquidity core release requirements He/She is responsible to handle various queries raised by Reporting Ops and drive the UAT sign off discussions for asuccessful liquidity release implementation *** Experience:** Financial Services Testing: Experience in tes
About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Job: Comfrt is scaling its social commerce engine internationally, and we are looking for a strategic leader to build our TikTok Shop channel across the UK and beyond. This is not an execution-only role—it is a strategic partnership opportunity. As Senior Manager of TikTok Shop for UK & beyond, you will report to our Sr. Director of Social Commerce, own full P&L accountability for the channel in these regions, and operate as her strategic peer in building a repeatable, profitable international playbook. You will manage the International , with a focus on UK strategy and get us ready for growth: shop operations, affiliate ecosystem, live shopping programming with creative agencies, regulatory compliance, and team capability. You will be the strategic voice for these markets at the table with TikTok UK, the person who identifies market opportunities others miss, and the leader who mentors and grows the team as we scale. This role demands someone who can think strategically about market dynamics while staying hands-on enough to drive execution. You understand TikTok Shop mechanics deeply and have proven ability to scale social commerce channels profitably. You are comfortable navigating platform relationships, managing agency partners at a strategic level, and building sustainable affiliate ecosystems. You think like an operator and entrepreneur—when something is not working, you diagnose why, test solutions, and move fast. Most importantly, you are ready to be the leader of international growth, not a regional executor. What You Will Own: P&L ownership for TikTok Shop UK & Other regions as we expand—Own revenue targets, profitability, and strategic allo
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Specialist II on the Premium Support team within Customer Experience, you'll serve as a subject matter expert for Coinbase's products, delivering world-class service to our highest-value customers. This team provides personalized, multi-channel support that directly protects customer trust and drives retention across Coinbase's fastest-growing segments. You'll own complex customer issues end-to-end across phone, messaging, and email, resolving problems at the root cause while guiding customers to unlock additional products and features. What you'll do: Own investigation, troubleshooting, and resolution of complex customer issues across phone, messaging, and email, driving first-contact resolution and logging defects when escalation is required. Build deep expertise in Coinbase products and the evolving crypto landscape, including blockchain, web3, staking, and derivatives, to advise customers and match solutions to their unique profiles. Identify customer needs proactively before they become issues, reducing friction and strengthening trust in Coinbase's platform. Partner with cross-functional subject matter specialists to escalate and resolve critical cases with urgency, ensuring accurate issue tracking and upstream solutions. Champion clear communication with internal and external stakeholders to align on resolutions, set expectations, and dri
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Job Description As a Complaints Analyst II within Customer Experience Team, you'll own the full resolution of escalated consumer complaint cases from intake through closure. This team provides elevated support to complaints agents by investigating and resolving complex customer escalations across consumer support pillars, including Payments, Identity, Crypto, and Compliance. You'll investigate root causes using internal tools, partner cross-functionally to unblock cases with external dependencies, and drive timely outcomes within defined service levels. What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of expe
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Job Description As a Complaints Analyst II within Customer Experience Team, you'll own the full resolution of escalated consumer complaint cases from intake through closure. This team provides elevated support to complaints agents by investigating and resolving complex customer escalations across consumer support pillars, including Payments, Identity, Crypto, and Compliance. You'll investigate root causes using internal tools, partner cross-functionally to unblock cases with external dependencies, and drive timely outcomes within defined service levels. What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of expe
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Job Description As a Complaints Analyst II within Customer Experience Team, you'll own the full resolution of escalated consumer complaint cases from intake through closure. This team provides elevated support to complaints agents by investigating and resolving complex customer escalations across consumer support pillars, including Payments, Identity, Crypto, and Compliance. You'll investigate root causes using internal tools, partner cross-functionally to unblock cases with external dependencies, and drive timely outcomes within defined service levels. What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of expe
About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. This role requires working from our Pilsen office at least two days per week. Responsibilities: Design and deliver routing, security, and connectivity features for the UniFi Gateway product line. Work across the stack, from the Linux kernel and data plane to the networking control plane and device APIs. Build advanced gateway capabilities across routing, SD-WAN, VPN, firewalling, traffic inspection, and identity-based networking. Own complex networking features from architecture and implementation through deployment at UniFi scale. Work closely with Product, Hardware, Support, and QA teams to deliver customer-facing features and fixes. Knowledge and experience: 5+ years of software development experience. Strong C/C++ development and debugging skills. Strong knowledge of Linux internals and Linux networking. Strong understanding of TCP/IP, routing, NAT, firewalling, and network security. Experience developing gateway features such as routing, VPN, firewall, QoS, or security. Experience debugging complex networking and system-level issues on embedded Linux. Ability to design and discuss software at the architectural level. Strong ownership, communication, and problem-solving skills. Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or equivalent practical experience. Fluent in English and Cze
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