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Key Account Director Jobs

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Explore current key account director jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Gitlab
📍 Canada• Remote• $53.8K – $105K/yr
17 days ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Reports to: Manager, Renewals This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager. What You’ll Do Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure. Have real, consultative conversations with cust

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Robinhood
📍 Menlo Park• $140K – $165K/yr
17 days ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood's International team owns the full international product experience, bringing investing, trading, and crypto to customers in the EU, UK, Canada, Singapore, and beyond. As a Product Designer, you'll help shape how customers around the world experience our products for the first time. You'll design onboarding, trading, and money movement experiences that hold up across currencies, languages, and regulatory environments, while staying true to the craft and clarity Robinhood is known for. Design at Robinhood is AI-first. This role is for someone who already uses AI as a core part of how they think, explore, and execute. This role is based in our Menlo Park, CA and New York, NY office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do Design key features such as onboarding, trading, crypto, and money movement for one or more of Robinhood's international markets. Partner with product, engineering, legal, and compl

artificial intelligenceaifinance
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Dscout
📍 United States• Remote
17 days ago

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a GTM & Salesforce Systems Administrator to join our Revenue Operations team. You’ll directly support internal Dscout teams by owning and improving the configuration of Salesforce, automating information flows, and building scalable solutions that power our go-to-market engine. You’ll lead the entire project cycle, from scoping initial pain points and requirements through implementing solutions and training teams on new workflows. As a combination of process owner, analyst, and internal solutions consultant, you will have a chance to help inform strategic decisions. You’ll be a key player in helping a quickly growing company automate and update their internal workflows and systems, and you’ll bring a modern, AI-informed approach to how you do it. You are an incredible communicator and a genuine, creative problem-solver. If this sounds like you, apply today! What you will do (let’s call them Responsibilities): Architect, design, build, and maintain scalable Salesforce solutions that support Sales, Marketing, Finance, Revenue Operations and Customer Success teams. Build scalable automation solutions that eliminate manual work and keep GTM processes running efficiently. Support integrations between Salesforce and key GTM tools (e.g. Gong, LeanData, ChiliPiper, Cognism, etc.). Manage and maintain AI-powered integrations in the GTM ecosystem, partnering with our AI enablement team to implement, troubleshoot, and evolve these tools as ou

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CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. Team Leader, Member Care CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is seeking a Team Leader to drive operational excellence and elevate the member experience within our Member Care organization. This role leads a team of frontline specialists, ensuring high-quality, compliant, and efficient member interactions across channels. The Team Leader plays a critical role in coaching performance, managing day-to-day operations, and leveraging data and technology to continuously improve outcomes. Reporting to the Manager of Member Care, this role partners cross-functionally with Training, Technology, Workforce Management, and Operations to deliver scalable, high-impact support. This is a hands-on leadership role requiring strong judgment, adaptability, and a bias toward action in a fast-paced environment. Key Responsibilities Include: Lead, coach, and develop a team of Member Care specialists to deliver high-quality, consistent member experiences across channels Manage daily operations including queue performance, staffing adjustments, attendance, and adherence to ensure SLA and productivity targets are met Own team performance through KPIs (CSAT, QA,

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. Team Leader, Member Care CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is seeking a Team Leader to drive operational excellence and elevate the member experience within our Member Care organization. This role leads a team of frontline specialists, ensuring high-quality, compliant, and efficient member interactions across channels. The Team Leader plays a critical role in coaching performance, managing day-to-day operations, and leveraging data and technology to continuously improve outcomes. Reporting to the Manager of Member Care, this role partners cross-functionally with Training, Technology, Workforce Management, and Operations to deliver scalable, high-impact support. This is a hands-on leadership role requiring strong judgment, adaptability, and a bias toward action in a fast-paced environment. Key Responsibilities Include: Lead, coach, and develop a team of Member Care specialists to deliver high-quality, consistent member experiences across channels Manage daily operations including queue performance, staffing adjustments, attendance, and adherence to ensure SLA and productivity targets are met Own team performance through KPIs (CSAT, QA,

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects, and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is building the most flexible phone service in North America. As an app-first wireless carrier, we serve ambitious, self-directed people who expect transparency, value, and freedom in how they connect, control over their phone service with no contracts, no hidden fees, and no rigid rules. And we're growing, bringing our mission and technology to an expanding suite of products. As we enter our next phase of growth, retention and lifetime value are our biggest opportunities. We are looking for a hands-on, data-driven Senior Lifecycle Marketing Manager, Retention to own the customer relationship from the first paid moment through everything that follows, and to turn retention into a core driver of engagement and sustainable revenue. Reporting to the Head of Lifecycle Marketing, you will own the post-monetization customer lifecycle: sustaining engagement, deepening monetization, preventing churn, and winning back lapsed customers. This is a senior ownership role for a retention expert. You will determine the strategy, methods, and tactics for the post-monetization lifecycle, making key decisions within your area of expertise and receiving general direction rather than task-level oversight. You'll define the strategy and roadmap for your stage of the lifecycle, own the KPIs that measure it, and build the programs that move them. If you're hands-on in an ESP (especially Braze), love digging into data, and think in stages, cohorts, and retention curves, we w

artificial intelligenceairecruitment
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CS
17 days ago

Senior Marketing Data Analyst Location: Charlotte, NC | In-office Employment Type: Full-time CPI Security, a leader in security, smart home, and business automation, is hiring a Senior Marketing Data Analyst to join our Marketing team in Charlotte, NC. In this role, you’ll own the marketing data and analytics ecosystem—from click tracking to lead conversion reporting. You’ll use SQL, GA4, Tableau, Salesforce, Invoca, GTM, and related platforms to build trusted reporting, improve attribution, identify performance trends, and help channel owners make smarter decisions about spend, testing, and strategy. What You’ll Do Build and maintain SQL-backed datasets for campaign, channel, lead, attribution, and conversion reporting Analyze marketing performance across paid search, paid social, display, email, web, offline, and other channels Partner with channel owners to answer key business questions: what happened, why it happened, and what to do next Standardize marketing KPIs including leads, conversion rates, CPL, CPA, ROI, attribution windows, and funnel metrics Develop Tableau dashboards and recurring reports based on trusted data models Monitor data quality, tracking gaps, duplicates, reconciliation issues, and reporting inconsistencies Support attribution, media mix, lead quality, funnel conversion, and budget allocation analysis Design, execute, and analyze A/B tests, multivariate tests, and marketing experiments QA and troubleshoot tracking across GA4, GTM, Salesforce, Invoca, paid media platforms, email, web, and offline channels Present clear, actionable insights to Marketing, Sales, agencies, and leadership What We’re Looking For 3+ years of experience as a marketing analyst, marketing data analyst, data analyst, or similar role Strong SQL skills, including pulling, joining, cleaning, and aggregating marketing and CRM data Experience supporting digital or performance marketing teams with actionable reporting and analysis Hands-on experience with Google Analy

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Affirm
📍 United States• Remote
17 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Fraud team at Affirm Bank works cross-functionally with Machine Learning, Product, Engineering, Operations to combat fraudulent activities to foster a safe platform. This role requires abundant cross-functional partnership. This individual will be the representative of the Credit Risk org, leading the charge on refining our Identity Verification and Fraud processes as well as our Application flow. Additionally, this role will work closely with the Product and Engineering teams to improve our Fraud solution. Come join us in our mission to change consumer finance through better technology, lower costs, and increased transparency while providing the best customer experience. What You'll Do This role will take charge of owning fraud performance for depository products, including monitoring fraud losses, approval rates, false positives, customer friction, and other key risk metrics Data Pipeline, Analytics & Monitoring Build and maintain scalable data models and transformation pipelines, using tools (such as DBT) to standardize depository product, transaction, customer, fraud, and operational data. Define trusted fraud performance metrics and analytical datasets, including fraud loss rates, approval and decline rates, false-positive rates, customer friction, and operational efficiency. Develop recurring dashboards, scorecards, and monitoring frameworks to provide clear visibility into fraud performance, portfolio health, and emerging risks. Conduct deep-dive analyses to diagnose fraud losses, control gaps, false positives, portfolio shifts, and unexpected performance changes, translating findings into actionable recommendations. Fraud Strategy Building & Optimization Develop and optimize fraud rules, policies, thresholds, models, and decision strategies

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17 days ago

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! We are hiring an Compliance & Privacy Legal Specialist in Europe to work closely with our Global Legal team and our Data Protection Officer! You will be a member of Wellhub' global Legal team, and your primary responsibility will be to support the development and implementation of Wellhub' global data protection and privacy programs, including compliance with data protection regulations such as the EU’s General Data Protection Regulations (GDPR), the California Consumer Privacy Act (CCPA) and the EU AI Act. YOUR IMPACT Lead critical risk and privacy operations, partnering strategically with global Legal colleagues and key business stakeholders across the US, EU, and LATAM. Experience in the healthcare industry preferred but not required Strategic Governance & AI Frameworks: Oversee and continuously evolve our privacy, data protection, and AI governance strategy in alignment with global regulatory standards. High-Impact Risk Assessments: Apply expert legal and regulatory judgment to evaluate Data Protection Impact Assessments (DPIAs) and AI Risk Assessments, identifying nuanced compliance gaps and structuring actionable risk mitigation strategies. Horizon Sc

aiproject management
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17 days ago

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! We are hiring an Compliance & Privacy Legal Specialist in Europe to work closely with our Global Legal team and our Data Protection Officer! You will be a member of Wellhub' global Legal team, and your primary responsibility will be to support the development and implementation of Wellhub' global data protection and privacy programs, including compliance with data protection regulations such as the EU’s General Data Protection Regulations (GDPR), the California Consumer Privacy Act (CCPA) and the EU AI Act. YOUR IMPACT Lead critical risk and privacy operations, partnering strategically with global Legal colleagues and key business stakeholders across the US, EU, and LATAM. Experience in the healthcare industry preferred but not required Strategic Governance & AI Frameworks: Oversee and continuously evolve our privacy, data protection, and AI governance strategy in alignment with global regulatory standards. High-Impact Risk Assessments: Apply expert legal and regulatory judgment to evaluate Data Protection Impact Assessments (DPIAs) and AI Risk Assessments, identifying nuanced compliance gaps and structuring actionable risk mitigation strategies. Horizon Sc

aiproject management
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17 days ago

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! We are hiring an Compliance & Privacy Legal Specialist in Europe to work closely with our Global Legal team and our Data Protection Officer! You will be a member of Wellhub' global Legal team, and your primary responsibility will be to support the development and implementation of Wellhub' global data protection and privacy programs, including compliance with data protection regulations such as the EU’s General Data Protection Regulations (GDPR), the California Consumer Privacy Act (CCPA) and the EU AI Act. YOUR IMPACT Lead critical risk and privacy operations, partnering strategically with global Legal colleagues and key business stakeholders across the US, EU, and LATAM. Experience in the healthcare industry preferred but not required Strategic Governance & AI Frameworks: Oversee and continuously evolve our privacy, data protection, and AI governance strategy in alignment with global regulatory standards. High-Impact Risk Assessments: Apply expert legal and regulatory judgment to evaluate Data Protection Impact Assessments (DPIAs) and AI Risk Assessments, identifying nuanced compliance gaps and structuring actionable risk mitigation strategies. Horizon Sc

aiproject management
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Point72
📍 New York• $300K – $400K/yr
17 days ago

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do In this role, you will be responsible for supporting Point72’s Treasury function with best-in-class technology solutions. You will align the business needs with technology delivery, provide guidance with strategic business architecture, and execute key business projects in line with business optimization needs. Specifically, you will: Lead the technical product buildout to optimize the current application inventory stack while architecting a platform that scales to the firm’s future needs with regards to liquidity, margin and collateral, and key business stakeholder management Develop software and analytics to further develop firmwide mandates such as liquidity risk, margin risk management, collateral management, and funding optimization Manage and lead key stakeholder relationships, especially between Treasury management and Technology Lead and grow a group of product specialists, analysts, quantitative strategists, and developers within Tec

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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global GTM Operations team is responsible for overall productivity and effectiveness of the GTM organization, partnering closely with the sales team and teams across Stripe to drive initiatives. This role will partner directly with the head of the global Solution Architecture, whose team is responsible for pre-sales technical assessment and technical validation of Users in partnership with Sales. This role will be expected to drive the rhythm of business, data insights / reporting, strategic initiatives, annual planning and execution. We advance the sales policies, processes and tools to drive revenue and growth. This is an incredible opportunity that plays an integral role in shaping and executing GTM strategies with Sales leaders. Responsibilities include go-to-market design, resource planning, territory alignment and quotas management, sales process optimization, and business analytics. You will also partner with key cross-functional stakeholders, including Finance & Strategy, adjacent Sales Operations teams, Global Systems & Processes, and the Strategy Planning and Insights team to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self-starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, a

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Wellhub
📍 Netherlands• Hybrid
17 days ago

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Partner Sales Executive to join our Partnerships team in Amsterdam ! This is a hybrid role, requiring a minimum of two days per week in our Amsterdam office. Wellhub is officially expanding into the Benelux region, and you will join a high-impact team at the forefront of this new venture! As one of the first Partner Sales Executives in the region, you will play a key role in building our presence from the ground up—identifying, pitching, and closing partnerships with the wellness providers that will power our network. This is a rare opportunity to take on real ownership from day one, introduce a global brand to new markets, and help shape our long-term success in Belgium, Netherlands, and Luxembourg. YOUR IMPACT Reporting to the Partnership Leader, you will be responsible for the “Longtail” sales strategy, curating the diverse network of gyms and studios that will power the wellbeing of our corporate users. You will: Identify and engage key decision-makers at gyms, boutiques, and wellness studios across the Netherlands, Belgium, and Luxembourg from scratch. Lead outbound activity across cold calling, video meetings, and s

salesforceCRM
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Box
📍 San Francisco• $133.5K – $160K/yr
17 days ago

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU? Box is redefining how enterprises manage and unlock value from their content in an AI-first world. In this role, you will partner with enterprise customers not only to adopt Box, but to transform how work gets done across their organization using content and AI. You will serve as a strategic advisor and operator, helping customers understand their current content workflows, identify opportunities for improvement, and design future-state solutions that drive measurable business outcomes. You will work closely with executive stakeholders and cross-functional teams to align on priorities, drive change management, and ensure that Box delivers tangible impact. This role represents the evolution of Customer Success at Box—from driving adoption to driv

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