Lead Banking Operations Jobs

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Senior Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's French market customers from scams and fraudulent activities. You will report to Anamaria, our Senior Team Lead Fraud ➡️ What you'll do Transaction monitoring: Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities Risk assessment: Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention with limited need for oversight Investigation and prevention: Independently investigate complex fraud cases and implement preventive measures across fin

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer Onboarding Officer to help scale Qonto's Italian market. You'll conduct deep-dive account validations in strict compliance with Bank of Italy guidelines, tackling a significant operational backlog while maintaining high quality standards. You will report to Alessandro Pesapane, Team Lead KYC-B Operations Italy. ➡️ What you'll do Validate customer and company profiles: Conduct thorough manual validations (15-20 per day) to determine account eligibility — analysing structures, beneficial owners, and business models. Review complex KYC/KYB documentation: Verify passports, IDs, company registration documents, and financial statements across the customer lifecycle. Draft detailed analytical reports: Write comprehensive, structured justificati

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer Care Manager in the Account Management team to give our French market clients the kind of support that makes them feel genuinely taken care of. You'll resolve production tickets, untangle complex problems, and help shape the way our Account Management team operates, under the guidance of Axelle, our Team Lead. ➡️ What you'll do Resolve client tickets end-to-end: Solve problems across chat, email, and occasional video calls for clients in the French market. Investigate before you answer: Dig into account activity, company profiles and transaction history to find the right solution. Go beyond the obvious fix: Proactively recommend products or solutions based on what each client actually needs. Partner with Product and Tech to resolve bugs a

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£85,000 - £115,000 + Incentive Awards tied to your performance + Benefits ✨ This role sits at the heart of our Control Discipline change agenda, building the controls product platform that powers safe growth at Monzo. At Monzo, we don’t treat risk and controls as a bureaucratic governance process. We treat our control framework, tools, and data pipelines as an internal product - designed to give engineers, product managers, and business leads the ability to ship fast - and safely. We are looking for a Senior Controls Product Manager to join our newly established Controls Product & Enablement team within our Controls Discipline. Sitting at the intersection of Product, Risk, Data, and Engineering, you will act as the Product Lead for Monzo’s core risk lifecycles (Issues, RCSAs, Controls, Policy, Reg Traceability). You won't just write requirement docs for someone else to build - you are a builder yourself. You’ll prototype low-code tools, leverage AI models, interrogate data pipelines, and architect automated workflows to turn manual risk friction into seamless, automated self-service. ⭐ Our

About the opportunity We are looking for a dynamic AFC Analyst (Italian fluent) to join our AFC Operations Department to ensure compliance with applicable regulations and relevant company policies related to Anti-Financial Crime. Our target in AFC is to lead and shape the industry by creating a culture of compliance within N26 that authorities, customers and stakeholders can trust. This role is crucial to achieve this goal. In this role, you will: As AFC Analyst, you will support all Anti-Financial Crime tasks including AML, terrorism financing, sanctions, KYC, and fraud. You’ll detect Money Laundering typologies and Financial Crime patterns, while handling external and internal requests to detect potential financial crime. Your responsibilities will include: Review and improve the investigation/assessments escalated by the Investigators, ensuring quality Investigations of complex Financial Crime escalations or cases of suspicious activities identified. Ensuring quality and suggesting better ways of working when difficulties are identified and /or for gaining efficiency. Enhancing our analysis, and expanding the processes in our procedures and rulebook, as well as identifying improvements related to our internal transaction monitoring systems. Draft and submit Suspicious Activity Reports/Authority requests to UIF and the corresponding authorities, prior escalation to the Associate/TL. What you need to be successful: Background: Min. 3 years with relevant banking experience in Anti Financial Crime (money laundering, terrorist financing, fraud, tax evasion). Solid knowledge of European AML/CTF directives, as well as local regulatory frameworks. Direct experience handling SAR/STR reporting and communication with local Financial Intelligence Units. Fluency in English is required, along with professional fluency in Italian. Bachelor’s degree (ideally in law, business or finance) is preferred. Advanced use of MS Office (G suits) skills for Excel and Wor

SLSQ227R805 The Team The Partner Strategy & Operations team supports Databricks' robust ecosystem of Cloud, SI and ISV, working with the Databricks Partnerships team. Our team is laser focused on driving operational scale in an extremely high-growth environment. We empower our stakeholders and senior leadership with the insights, tools and decision criteria to inform proactive, effective, and data-driven programmatic strategies. The Role You will be in a critical and visible position, playing a key role in scaling the Partnerships team's strategy. In this role, you will combine analytical insight, strong business acumen, and robust cross-functional partnerships with leaders across the company while partnering with our Partnerships VP to set a strategy and medium/long term goals for the business. You will then lead the execution of many of these initiatives, building scalable processes, building consensus, and supporting all of it with proactive data-driven insights and analysis along the way. You will work with our Partnerships, Sales, Product, Finance, Data, Legal, Commercial, and other GTM teams. You will report to the Director of Partner Strategy and Operations. The impact you will have: Serve as a strategic business partner to one or more Partner VPs Lead executive analyses, strategies, and deliverables (e.g., board materials, QBR) Define and manage high impact x-functional programs end to end Own the operating cadence and provide performance visibility against targets Inform and enhance partner strategy and programs with voice of the field and quantitative analysis Generate deep dives into performance trends with action-oriented outcomes Guide annual GTM planning process (FY and long-range modeling, KPI setting, HC planning) What we look for: Relevant experience: 7+ years of strategy & operations experience (eg. Enterprise SaaS experience, top tier strategy consulting, investment banking, business operations) Business Ownership: Leadership and con

Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas, ANZ Bank, Western Union, Stripe, and Revolut. Built for institutional scale and security, our enterprise-grade platform and network have powered over $14 trillion in digital asset transfers worldwide. Here’s the bit about the opportunity: As a Solution Architect in our AMER Professional Services team, you own the technical delivery of Fireblocks implementations for the region’s largest Banks and Financial Institutions. From deal close through to production, you lead architecture design, integration, and deployment on customer infrastructure. You also bring that delivery expertise into strategic pre-sales cycles, helping Sales win the deals you will go on to deliver. You’ll be: Owning the transition from deal close to production, taking end-to-end accountability for the solutions delivered Defining enterprise customers’ setup with Fireblocks, including API integrations, security architecture, and architecture documentation Steering complex integrations across core banking, custody, tokenisation, and Travel Rule through to production Codifying reusable reference architectures, integration patterns, and playbooks to scale delivery across AMER Acting as the bridge between Sales, Product, R&D, and customers to solve complex integration challenges Supporting strategic pre-sales cycles with technical discovery and solution design Ensuring operational excellence and a high standard of customer satisfaction throughout delivery What we’re looking for: Bachelor’s degree or above in Computer Science or a related field, with 5+ years of relevant experience Proven experience delivering post-sale implementations in complex enterprise or financial services enviro

Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas, ANZ Bank, Western Union, Stripe, and Revolut. Built for institutional scale and security, our enterprise-grade platform and network have powered over $14 trillion in digital asset transfers worldwide. Here’s the bit about the opportunity: As a Solution Architect in our AMER Professional Services team, you own the technical delivery of Fireblocks implementations for the region’s largest Banks and Financial Institutions. From deal close through to production, you lead architecture design, integration, and deployment on customer infrastructure. You also bring that delivery expertise into strategic pre-sales cycles, helping Sales win the deals you will go on to deliver. You’ll be: Owning the transition from deal close to production, taking end-to-end accountability for the solutions delivered Defining enterprise customers’ setup with Fireblocks, including API integrations, security architecture, and architecture documentation Steering complex integrations across core banking, custody, tokenisation, and Travel Rule through to production Codifying reusable reference architectures, integration patterns, and playbooks to scale delivery across AMER Acting as the bridge between Sales, Product, R&D, and customers to solve complex integration challenges Supporting strategic pre-sales cycles with technical discovery and solution design Ensuring operational excellence and a high standard of customer satisfaction throughout delivery What we’re looking for: Bachelor’s degree or above in Computer Science or a related field, with 5+ years of relevant experience Proven experience delivering post-sale implementations in complex enterprise or financial services enviro

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors. Role Overview The Assistant Manager – Global AP & Financial Accounting (India) will own the end-to-end accounts payable function across all of OpenFX's group entities, while maintaining accurate books for the India entity. This is a hands-on role responsible for running a high-volume, multi-entity, multi-currency AP cycle, keeping vendor payments accurate and on time, and ensuring the financial records are clean and audit-ready. Based in Bangalore and reporting to the Finance Lead, India, this individual will partner closely with the global finance team and local consultants across jurisdictions to ensure alignment with group-level controls, reporting standards, and payment timelines. Key Responsibilities: Global Accounts Payable Own the end-to-end accounts payable cycle across all group entities: receive, verify, code, and process vendor invoices and expense claims accurately and on time. Manage AP in multiple currencies and across jurisdictions, ensuring correct entity attribution, FX treatment, and adherence to local payment norms. Match invoices to purchase orders and approvals, resolve discrepancies, and ensure appropriate authorisation before payment under the group approval matrix. Prepare and execute domestic and cross-border vendor payment runs across multiple banking platforms, ensuring correct beneficiary details, amounts, and timing. Maintain global vendor master data and manage vendor relationships, queries,

About Us OpenFX is on a mission to move money as freely as data , unrestricted by time zones, banking hours, or legacy systems. We build the infrastructure that powers cross-border payments for institutions: programmatic FX, settlement, collections, and payouts through a single API. Less than 2.5 years after founding, we process $80B in annualized transaction volume. We are roughly 180 people across San Francisco, New York, Miami, London, Amsterdam, Dubai, Bangalore, and Singapore, with regulated entities and license applications spanning the US, UK, EU, UAE, and beyond. The team comes from J.P. Morgan, Goldman Sachs, Visa, Mastercard, Coinbase, Stripe, Rippling, PayPal, Affirm, and Kraken. We are backed by Accel, Atomico, Lightspeed, M13, NFX, and Northzone, amongst several other global tier-one investors. The Role You will build and lead the entire people function: talent acquisition and people operations, across every geography, from the infrastructure up. This is the senior-most people seat in the company. You report to the COO and work directly with the CEO on org design, executive hiring, workforce planning, and compensation philosophy. This is a builder role. There is a foundation, not a finished function. You will decide what the people function looks like at 300 and design the path to 1000, then build the team that runs it. What you inherit A People Ops and Talent team of 7 Greenhouse as the ATS, with structured interviewing process A Rippling deployment in flight as the core HR system A written culture document that the company actually uses in hiring and performance decisions A company-wide onboarding baseline being stood up now Roughly 50 hires planned across the company in the next two quarters What you will own The hiring engine. Recruiting infrastructure, structured interviews and scorecards, internal sourcing to cut agency dependence, and the operating cadence that fills priority roles without dropping the bar. Every hire must raise the standar

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood’s Money team is building the next generation of banking and spending products for all Americans, starting with jaw-dropping Credit Cards. Our team members drive never-before-seen products and features from concept to launch to hyperscale. As Director of Partnerships for our Money team, you will own the end-to-end partnerships strategy for Robinhood’s financial services ecosystem, from originating and closing high-stakes deals to scaling the relationships and teams that power our most critical products. This role is based in our New York, NY office, with in-person attendance expected 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Originating, negotiating, and closing high-impact partnerships with leading consumer brands, major retailers, and strategic partners to unlock compelling customer benefits, rewards, and experiences. Lead end-to-end commercial negotiations with key partners, structuring multi-year agreements that cover commercial economic

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Cash Management Implementation Manager is responsible for onboarding commercial clients into treasury and cash management products, ensuring a smooth transition from sales to full operational setup. This role sits at the intersection of client service, operations, and product delivery. The CM Manager will provide training on treasury platforms and payment workflows, ensure all services are properly tested and activated before go-live, that clients understand system capabilities and controls, and support initial post-go-live stabilization. What you’ll do: Lead end-to-end implementation of cash management solutions for commercial clients, including documentation and system training Translate client requirements into operational setups (accounts, services, entitlements) Coordinate kickoff calls and establish implementation timelines Serve as the primary point of contact for treasury and cash management inquiries, onboarding, and troubleshooting Coordinate with operations and technology teams to resolve service issues and improve processes Maintain accurate records of client interactions, agreements, and service changes Manage multiple client implementations simultaneously Maintain detailed project plans, milestones, and status updates Escalate risks, delays, or client issues proactivel

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Architect, build, and maintain robust APIs, services, and systems across engineering teams using Ruby and Java; Act as a domain expert of the payments family of Stripe products, and in particular various payout methods and underlying rails used in US / UK; Build and enhance software infrastructure, encompassing the complete development lifecycle from coding to testing, deployment, debugging, and maintenance; Design software systems leveraging scientific analysis and mathematical models to predict and measure design outcomes; Contribute to core interface design and write code; Serve as a role model for how great software should be written; Contribute code changes in every layer of the stack, from launching a net new payout method API to making a UI change in the Stripe Dashboard for the Stripe Connect product; Scope and lead technical projects, laying the groundwork for early-stage products to iteratively evolve and scale; Engineer payments integration with banking partners to launch new markets, payout methods, and capabilities, while ensuring reliability and scalability; Work with engineers across the company to build new features at large-scale; Design and implement secure systems for sensitive data storage; Work with engineers across the company to understand when existing infrastructure can be leveraged vs. when building a bespoke solution is necessary

About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role The Fraud Risk Management team ensures that GoCardless adopts, implements and maintains innovative and appropriate controls as we have a duty to banking partners, regulators, schemes, merchants and their customers to review and monitor accounts and transactions with the utmost care. As a Fraud Investigation Specialist you’ll be working as part of a small, close-knit team, conducting fraud investigations, with the aim of protecting GoCardless from fraud, financial and reputational risk. The reason why we have this role open in an additional headcount - we are looking for an extra set of hands! On a daily basis you will: Monitor the risk alert queue and identify high risk behaviour within the business portfolio Conduct fraud investigations within service level agreements to reduce potential revenue losses Attain a thorough understanding of GoCardless’ product, policies and processes Lead on customer-facing correspondence and work with various teams across the business to ensure we provide a seamless merchant experience What excites you The oppo

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. Cloud Site Reliability Engineer I (CSRE I) Zafin is seeking a Cloud Site Reliability Engineer I (CSRE I) to lead strategic initiatives in ensuring the reliability, scalability, and performance of our cloud infrastructure and applications. This advanced role requires mastery in cloud technologies, strategic planning, and incident management to drive innovative solutions and operational excellence. Key Responsibilities Manage the resolution of complex technical issues involving Zafin’s products and Azure cloud environment. Design and implement strategic operational enhancements to improve resiliency and system reliability. Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence. Represent the organization in external client escalation calls, providing expert guidance and solutions. Optimize cloud infrastructure for high performance, scalability, and cost-effectiveness. Provide thought leade