Lead Banking Operations Jobs

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution . Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. Role purpose The Workplace, Experience & Operations London Lead is accountable for the integrated delivery of workplace experience and day-to-day operations across the London portfolio . This role leads teams and service partners to de

About Capco Capco is a global business and technology consultancy dedicated to the financial services industry. We combine deep industry expertise with consulting and technology capabilities to help leading financial institutions solve complex challenges and deliver meaningful transformation. Across APAC and globally, we partner with banks and financial institutions on programmes spanning business transformation, digital and technology change, operating model transformation, regulatory change and large-scale programme delivery. As we continue to grow our Malaysia practice, we are looking for people who want to work at the intersection of banking, transformation and consulting, taking on meaningful client challenges and helping shape the future of financial services. Role Overview We are looking for experienced Business Analysts and Senior Business Analysts with strong banking domain experience to support complex business and technology transformation initiatives across our financial services clients. You will work closely with business, product, operations and technology stakeholders to understand business challenges, analyze current-state processes and capabilities, define future-state requirements, and translate these into clear and actionable outcomes for delivery teams. We are particularly interested in candidates who have worked on banking transformation programmes within domains such as Retail Banking, Private Banking & Wealth Management, Corporate & Transaction Banking, Payments, Capital Markets or other banking products and functions. This role goes beyond requirements documentation. You will be expected to understand the business context and banking domain, challenge requirements where appropriate, connect business needs with technology solutions, and help drive transformation from initial discovery through implementation. What You'll Do Business Analysis & Requirements Management Lead and facilitate discovery sessions, workshops and stakeholder

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About the team The Commercial Services team is responsible for enabling our members to access Tide tools which allow them to both sell to their customers but also to buy effectively and save time and money. Our aim is to make their commerce and customer management seamless, and manageable fully via Tide. We work closely with Product, BI, CRM, Sales, and Operations teams to translate member and market insights into appealing product enhancements, effective positioning, go-to-market strategies, and campaigns that enhance engagement and retention. We also develop and lead the GTMs for our website builder ‘Own Website’, eCommerce store ‘Own Website Plus’, a new Tide Online Network and customer lead generation and manageme

About the Role As Enterprise Sales Manager, Banking, you will build and lead a team of Account Directors focused on driving strategic growth across the world’s largest banking institutions. You’ll be a hands-on front-line leader responsible for helping your team navigate complex enterprise sales cycles, deepen executive relationships, and drive adoption of OpenAI’s platform across highly regulated banking environments. This role will shape how OpenAI partners with global banks as they rethink productivity, operations, customer engagement, risk management, and software development through AI. You will help define the GTM strategy, operating model, and industry playbook for one of OpenAI’s most strategic verticals. Key Responsibilities Recruit, develop, and lead a high-performing team of Account Directors focused on large enterprise banking institutions across North America. Create a strong coaching culture with frequent deal reviews, account strategy sessions, ride-alongs, and structured 1:1s that elevate team performance. Define and refine the GTM strategy for banking, including account prioritization, executive engagement strategy, and territory planning. Drive disciplined pipeline generation, forecasting accuracy, and operational rigor across a complex enterprise sales motion. Guide teams through highly consultative, multi-stakeholder opportunities involving technology, security, compliance, legal, and procurement stakeholders. Help customers translate AI and API capabilities into measurable business outcomes across banking use cases such as employee productivity, customer operations, risk and compliance, software engineering, knowledge management, and workflow automation. Lead teams selling into highly regulated environments with a deep understanding of banking-specific risk, governance, and data security considerations. Partner closely with Product, Solutions Architecture, Technical Success, Legal, Security, and Finance to help customers successfully deploy AI a

Title: Sales Executive - Lead Conversion - Paytm Money About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking & Wealth tech and Investing Platform. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are seeking a high-energy, disciplined Sales Executive to drive lead conversion and trader activation. In this role, you will execute daily outbound calling workflows, assist clients in resolving account drop-off friction, and reactivate trading activity. You will work within established operational guidelines to ensure smooth onboarding, high daily productivity, and accurate performance reporting. Responsibilities : Lead Conversion & Issue Resolution: ● Reach out to leads encountering F&O segment activation issues and assist them in completing the setup. ● Guide clients through bank proof verification procedures to resolve document rejections. ● Help clients troubleshoot payment gateway and fund transfer failures to successfully capitalize their accounts. ● Assist users in understanding order placement errors, margin requirements, and execution rejections. Trader Activation & Re-Engagement: ● Connect with accounts that have active F&O access but zero trades to encourage initial order execution. ● Reach out to previously active F&O traders who have dropped off, record their feedback, and re-engage them on the platform. Operations & Daily Reporting: ● Maintain strict daily calling discipline and manage assigned lead queues efficiently. ● Record accurate client responses, drop-off rea

SLSQ227R598 Databricks is looking for a motivated Sr. Manager, Strategy & Operations to join our Field Engineering team that helps define Go-To-Market (GTM) strategy, provides strategic analyses and instills operational thoughtfulness to our successful & fast-growing GTM business. You will use data and qualitative information to help our Sales and Field Engineering Leadership manage the business. You will support essential aspects of our GTM design and annual planning process. This is an individual contributor role. You will help build our data and analytics foundation including executive reporting, health of business reviews, dashboards, and Indicators. You will work with our Field Engineering, Sales, Finance, Data, Marketing, Order Ops, and other GTM teams. You will report to the Sr. Director, Strategy and Ops. The impact you will have: Establish the GTM Strategy and build processes in place to ensure we have the right investments at the right time Be a trusted partner to the GTM Leadership by defining, tracking, and implementing goals, programs and strategies that scale Guide annual GTM planning process (FY and long-range modeling, investment Return on investment analysis, HC planning, capacity setting) Design and manage the headcount forecasting process (FY, long-range, and quarterly modeling) Lead executive analyses, strategies, and deliverables (e.g., board materials, QBR) Provide visibility and performance tracking to the business (Operational councils, Ops reviews, rep. efficiency and productivity Indicators, dashboards) Help build our data and reporting foundation Improve operational efficiency by automating and improving processes, and dashboards that scale What we look for: 7+ years of strategy & operations experience (Investment banking, strategy consulting, FP&A, business operations, Enterprise/Mid-Market SaaS experience) Ability and passion to analyze, set priorities, and solve complex problems Propensity to summarize complex concepts a

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As Tide continues to grow across multiple markets, strong financial management is essential to helping us scale responsibly, profitably and sustainably. As our Head of FP&A, you will serve as a core strategic Finance Business Partner to multiple leadership teams. In this high-impact, multi-faceted leadership role, you will shape workforce strategies, lead complex investment cases, and oversee key operational expense drivers—from fraud loss P&L and vendor contract structures to AI token costs and cross-functional capacity modeling. You will bring data-backed financial discipline and strategic oversight to ensure Tide continues gaining operational leverage as we launch new products an

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰Competitive base salary and stock options | Benefits Help build the future of customer operations We’re on a mission to make money work for everyone. Operations is at the heart of that mission. It’s where we help millions of customers, solve complex problems and keep Monzo safe. Now, we’re redesigning how customer operations work by bringing together intelligent automation, human expertise and world-class technology. We’re looking for a Staff Technical Program Manager to lead complex company wide programmes driven by the Operations collective. You’ll turn ambitious ideas into clear plans, bring a large and varied group of partners with you and help teams deliver lasting change. This role is about more than keeping work on track. You’ll shape how we work across the collective, influence domain and collective leaders across Monzo, connect technical delivery to operational outcomes and make sure change works for the people who use it every day. What you’ll do Lead programmes that cut through all operational domains at Monzo You’ll lead high-impact programmes from strategy through to measurable outcomes. These may

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Operations Manager for Coinbase Bermuda (CBBM and CBSL), you'll report to the Chief Operating Officer and help run all aspects of our Bermuda operations, from product and regulatory operations to service delivery, technology, and outsourcing oversight. The Operations team drives country-level growth initiatives that align Coinbase Bermuda's business plans to our global strategy. You'll own operational execution across critical business areas and work directly with regulators, banking partners, and cross-functional teams to ensure our Bermuda entities operate with resilience and in full regulatory compliance. What you'll do: Own the oversight and management of operational functions within CB Bermuda and outsourced to intragroup or third-party entities, including implementing policies, managing SLA frameworks, and ensuring delivery in line with Bermuda regulations and contractual obligations. Build and maintain supervision frameworks across critical business areas of Coinbase Bermuda, ensuring alignment with both regulatory requirements and operational best practices. Lead the establishment of operational resilience frameworks, including risk identification, contingency planning, incident response coordination, and communication with regulators and service providers to uphold business continuity. Partner with internal and external stakeholders, including banking

Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas, ANZ Bank, Western Union, Stripe, and Revolut. Built for institutional scale and security, our enterprise-grade platform and network have powered over $14 trillion in digital asset transfers worldwide. About the Role The Sales Engineer, Banking is a technically credible, commercially aware member of the EMEA SE team, responsible for the full technical sales cycle across banking opportunities in Western and Central Europe. This is not a generalist SE role. You will be expected to engage deeply with treasury operations leads, custody technologists, CISOs, and risk committees inside Tier 1 and Tier 2 banks. You will need to understand how institutional banking technology works — core banking platforms, custody and settlement infrastructure, ISO 20022 and SWIFT messaging, and post-trade workflows — and be able to position Fireblocks clearly within that context. You will work closely with Banking-aligned Sales Directors across your region, taking primary responsibility for technical qualification, PoC delivery, RFP responses, and solution design from first engagement through to onboarding handoff. What You'll Do Technical Pre-Sales Lead technical qualification for banking opportunities, distinguishing genuine digital asset programmes from exploratory noise Deliver tailored product demonstrations to technical and executive audiences across custody, settlement, treasury, and compliance use cases Scope, design, and deliver Proofs of Concept in bank environments — including navigating infosec review, sandbox provisioning, and API integration testing Produce and own RFP, RFI, and DDQ responses for banking prospects, maintaining accuracy against Fireblocks'

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Operations Manager for Coinbase Bermuda (CBBM and CBSL), you'll report to the Chief Operating Officer and help run all aspects of our Bermuda operations, from product and regulatory operations to service delivery, technology, and outsourcing oversight. The Operations team drives country-level growth initiatives that align Coinbase Bermuda's business plans to our global strategy. You'll own operational execution across critical business areas and work directly with regulators, banking partners, and cross-functional teams to ensure our Bermuda entities operate with resilience and in full regulatory compliance. What you'll do: Own the oversight and management of operational functions within CB Bermuda and outsourced to intragroup or third-party entities, including implementing policies, managing SLA frameworks, and ensuring delivery in line with Bermuda regulations and contractual obligations. Build and maintain supervision frameworks across critical business areas of Coinbase Bermuda, ensuring alignment with both regulatory requirements and operational best practices. Lead the establishment of operational resilience frameworks, including risk identification, contingency planning, incident response coordination, and communication with regulators and service providers to uphold business continuity. Partner with internal and external stakeholders, including banking

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team To advance Stripe's important mission, we are building a world-class Internal Audit (IA) team. Our purpose is to strengthen the organization's ability to create, protect, and sustain value by providing the board and management with independent, risk-based, and objective assurance, advice, insight, and foresight. We're consumed with the goal of moving as fast as the business, being powered by technology, and increasing the maturity of Stripe's controls where it matters the most. Our IA team is responsible for providing objective assurance on the design and operational effectiveness of Stripe's internal controls and business processes, its compliance with laws and regulations, its risk management framework, and other governance processes. We're looking for a leader with deep finance, operations, and regulatory compliance audit experience who will help us build and scale a global audit program. What you'll do The MALPB IA Lead will be at the forefront of shaping our audit landscape in one of the most dynamic sectors of banking. In this pivotal role, you'll drive the execution of a comprehensive, risk-based internal audit strategy that not only anticipates emerging risks but also aligns seamlessly with our management's vision and regulatory landscape. As the MALPB IA Lead, you'll harness your expertise in governance, risk management, and internal controls to produce invaluable assessments that empower our Board, Audit Committee, and senior leade