Lead Extended Workforce Program Manager Jobs

About the Team Our team is dedicated to redefining the new customer experience on DoorDash. We aim to transform it into a seamless, red-carpet journey, utilizing advanced acquisition channels and strategies for effortless discovery and engagement. We provide personalized and targeted introductions, highlighting key promotions and the unique benefits of being a DoorDash customer. Our intuitive and well-organized design ensures easy navigation, making product discovery and checkout natural and frictionless. Join us in our mission to activate new users and convert first-time visitors into loyal customers through innovation, creativity, and a commitment to excellence. About the Role As an Engineering Manager, you will be instrumental in transforming the DoorDash new customer experience into a seamless, red carpet journey. The Engineering Manager will lead our New User Experience Consumer Growth team, focusing on building high-performance, scalable systems that power a frictionless early-user experience from intent to long-term habituation.. Collaborating closely with Product Managers and Data Scientists, you will ensure a product-first approach to problem-solving. Leveraging data-driven insights, you will create an intuitive design that serves as a dedicated assistant to our customers. Your focus will be on making product discovery and checkout smooth and effortless, while implementing personalized and targeted strategies that highlight the benefits of being a DoorDash customer. Through your leadership and technical expertise, you will ensure that first-time visitors become loyal customers, contributing to our mission of delivering an exceptional and frictionless user experience. Join us in this exciting journey of innovation and excellence. You’re excited about this opportunity because you will… Manage a full-stack team encompassing iOS, Android, web, and backend engineers, ensuring seamless collaboration and delivery Partner closely with Product Managers and Data Scie

About the Team Merchants Financial's mission is to serve the financial needs of the active merchants on DoorDash. Our goal is that Merchants view DoorDash as their preferred financial partner to achieve their financial goals such as faster cash flow, more capital for store expansion and/or upgrade, and new customer acquisition. About the Role DoorDash is looking for an Engineering Manager to lead the Merchant Financials engineering team. This team is responsible for the building of Mx financial products (such as loan/capital, instant pay) used by millions of merchants on DoorDash platform. As an Engineering Manager, you will partner closely with product, design, and operations partners to define the roadmap to grow our sweet of financial products, including the launch of a brand new banking app. You will manage a team of talented backend, web, and mobile engineers to build groundbreaking financial solutions and solve challenging technical problems. You're excited about this opportunity because you will… Lead and grow a team of exceptional backend and client-side engineers delivering end-to-end engineering solutions Collaborate with Product Managers, Business leaders, and key stakeholders to determine the team's roadmap and vision, and manage execution against that roadmap Provide architectural guidance and professional development for a team of 8+ Encourage innovation, teamwork, implementation of cutting-edge technologies, and outside-of-the-box thinking Oversee the hiring process for your team, in partnership with recruiting, to grow a diverse and inclusive team We're excited about you because you have… BS, M.S., or PhD. in Computer Science or related field 2+ years of experience in people management leading full-stack teams (backend, web, & mobile) of 8+ engineers 8+ years of industry experience Extensive experience as an engineer in a fast-paced, product-focused development environment Experience with distributed system design, system

About the Team DoorDash is looking for a Strategy & Operations Senior Manager to help grow DoorDash’s International subscription business. We are seeking someone to join our team who can generate insights, conceptualize & test new products, and implement experiences that will reach millions of people around the world. DashPass is one of DoorDash’s fastest growing & highest priority businesses, meaning you’ll have the opportunity to make a big impact on the company at large. About the Role This role will own DashPass Canada business end-to-end, with the goal of building a best-in-class membership for the most engaged users on DoorDash. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail, author long-term strategy roadmaps and translate them into actionable plans to hit business OKRs, and make sure we never stop learning & executing. Our best Strategy & Operations Senior Managers have strong product vision, are equal parts analytical and creative, have exceptional interpersonal and relationship-building skills, and are willing to roll up their sleeves and do whatever it takes to make their business successful. They are also proven cross functional leaders who excel at influencing up and motivating a team towards a goal. You’re excited about this opportunity because you will… Strategize - Innovate and work on product strategy within the DashPass business Experiment – Use data-driven decision-making and sound business judgment to run tests on everything from new features to lifecycle programs to pricing Analyze – Build models to evaluate the costs and benefits of various programs and experiments Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. Build – Implement your ideas into scalable products and provide a world-class ope

About the Team DoorDash is building the future of local commerce through New Verticals, including grocery, convenience, retail, and other emerging categories. Our International New Verticals team supports the growth and development of these businesses across Canada, Australia, and New Zealand (“CANZ”). Our team partners across Operations, Product, and Finance to develop strategies that support sustainable growth across Canada. About the Role We are hiring a data-driven and entrepreneurial Associate Manager, International New Verticals Strategy & Operations to lead strategy, experimentation, and go-to-market execution for fulfillment cost and profitability initiatives. Your primary focus will be initiatives that improve costs and variable profit and the long-term economics of our New Verticals businesses. This may include dasher and operational efficiency, pricing accuracy, and other product or platform investments. You will own initiatives across the full product lifecycle: defining the problem, sizing the opportunity, developing and executing solutions, and measuring results after rollout. You’re excited about this opportunity because you will… Develop strategy. Use insights, market context, data analysis, and financial modeling to identify and prioritize opportunities that improve the unit economics of our international New Verticals businesses.Lead experimentation. Design and execute pilots and experiments, partnering with Analytics, Product, Engineering, Finance and Accounting to develop robust cost / profitability problem statements, define success criteria, and translate findings into product and operations recommendations.Own end-to-end execution. Lead initiatives from initial planning through rollout, including defining the target audience, positioning, market readiness, operating changes, communications, training, dependencies, and launch timelinesAnalyze performance and influence decisions. Build SQL-based reporting and analytical frameworks to e

Overview: Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Guidepoint is seeking qualified candidates for a VP, Account Executive - Client Service on the Institutional Client Service team . This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage. This is a Hybrid position in our New York City office. What You'll Do: Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth Lead contract negotiations, pricing discussions, renewals, and commercial conversations Drive upsell, cross-sell, and package expansions across existing accounts Proactively meet clients in person and virtually to strengthen executive relationships Identify and activate new users within existing client organizations Develop account growth strategies and revenue plans in partnership with service leadership Monitor usage trends and intervene strategically to prevent churn Serve as senior point of contact for escalations and high-level client discussions Partner closely with client service teams to ensure flawless delivery and client satisfaction What You Have: 3-5 years of experience in account management, relationship management, or consultative sales Proven track record managing renewals and negotiating contracts Demonstrated success driving upsell and cross-sell revenue Experience managing mid-sized to large B2B client portfolios Strong executive presence and ability to build C-level relationships Comfortable conducting

Overview: Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Guidepoint is seeking qualified candidates for a Senior Account Manager - Financial Services on the Institutional Client Service team . This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage. This is a Hybrid position in our New York City office. What You'll Do: Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth Lead contract negotiations, pricing discussions, renewals, and commercial conversations Drive upsell, cross-sell, and package expansions across existing accounts Proactively meet clients in person and virtually to strengthen executive relationships Identify and activate new users within existing client organizations Develop account growth strategies and revenue plans in partnership with service leadership Monitor usage trends and intervene strategically to prevent churn Serve as senior point of contact for escalations and high-level client discussions Partner closely with client service teams to ensure flawless delivery and client satisfaction What You Have: 3+ years of experience in account management, relationship management, or consultative sales Proven track record managing renewals and negotiating contracts Demonstrated success driving upsell and cross-sell revenue Experience managing mid-sized to large B2B client portfolios Strong executive presence and ability to build C-level relationships Comfortable conduc

About the Team We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps. About the Role As the Kitchen Manager for DashMart Kitchens (DMK), you’ll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. You’ll oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards. You’ll combine hands-on culinary leadership with operational excellence — managing staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success. You’ll work closely with your Site Manager to lead multiple food concepts, improve processes, and create a great place to work. In addition to leading the kitchen, you'll be cross trained into DashMart operations and expected to work on both sides of the business. This role requires strict adherence to food safety, inventory controls, and safety protocols due to routine access to food, supplies, equipment, and operational systems. You’re excited about this opportunity because you... Enjoy learning how different parts of a complex operation connect and are excited to collaborate cross-functionally Are passionate about food and love to lead across multiple food concepts Enjoy building processes and seeing ideas come to life Are passionate about creating food consistently Want to grow in delivery-only kitchen operations Thrive in hands-on, fast-paced leadership roles. You’ll Make an Impact By... Leading: You’ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Kitchen Associates and Shift Leads. You’ll hire, coach and develop high-performing team memb

About the Team We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps. About the Role As the Kitchen Manager for DashMart Kitchens (DMK), you’ll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. You’ll oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards. You’ll combine hands-on culinary leadership with operational excellence — managing staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success. You’ll work closely with your Site Manager to lead multiple food concepts, improve processes, and create a great place to work. In addition to leading the kitchen, you'll be cross trained into DashMart operations and expected to work on both sides of the business. This role requires strict adherence to food safety, inventory controls, and safety protocols due to routine access to food, supplies, equipment, and operational systems. You’re excited about this opportunity because you... Enjoy learning how different parts of a complex operation connect and are excited to collaborate cross-functionally Are passionate about food and love to lead across multiple food concepts Enjoy building processes and seeing ideas come to life Are passionate about creating food consistently Want to grow in delivery-only kitchen operations Thrive in hands-on, fast-paced leadership roles. You’ll Make an Impact By... Leading: You’ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Kitchen Associates and Shift Leads. You’ll hire, coach and develop high-performing team

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots from the ground up as part of DoorDash's core delivery platform. Our mission is to make autonomous last-mile delivery a reality at city scale — reliably, efficiently, and profitably. With autonomy proven on real sidewalks, we are now focused on scaling our hardware platform from hundreds of deployed robots to thousands and beyond, with a global expansion roadmap through 2030. About the Role We are looking for a Senior Director of Hardware and Vehicle Development to own the full hardware lifecycle at DoorDash Labs — from detailed product engineering through volume manufacturing and field service. In your first 90 days, you will get deeply embedded with the engineering and manufacturing teams, lead the selection of a contract manufacturing partner, and develop a lean hiring plan to fill key gaps. A year from now, success looks like a scaled hardware organization, with a clear path to robot profitability and a team that can sustain growth without you being the bottleneck on every decision. You're excited about this opportunity because you will… Own end-to-end hardware: lead engineering, manufacturing, and field service for our autonomous robot platform, with direct accountability for hitting scale milestones Build the team: shape the hardware organization from the ground up, with the authority and budget to bring in exceptional talent — including people from your own network Partner across the company: work closely with autonomy, product, and operations teams to translate system requirements into hardware decisions and manufacturing reality Drive profitability: lead the shift from proving the technology to reducing cost and improving efficiency, with robot-level profitability as a near-term goal Operate with real ownership: this is not a coordination role — you will set the roadmap, make the calls, and be accountable for outcomes in a program that is moving fast and has visible i

About the Team DoorDash’s centralized, global TPM organization helps Engineering deliver the company’s most complex and consequential technical, product, and business transformations. The team spans DoorDash, Wolt, and Deliveroo and partners across a global Engineering organization of approximately 4,000 engineers. We have intentionally built a lean, high-leverage TPM organization with a high bar for technical depth, business judgment, and independent domain ownership. Our leaders stay close to the business and technical work, lead through strong senior IC TPMs, and shape the operating mechanisms that allow complex organizations to execute at speed. This Director will lead 12 TPMs (one-quarter of the global TPM organization) and report directly to the VP of Engineering Operations. Their team supports nearly 1,300 engineers across five strategically important organizations: Dasher & Logistics, Ads & Promotions, Merchant, DashOS, and Platform Services. About the Role As Director of Technical Program Management, you will lead a high-performing team of TPMs embedded across some of DoorDash’s most important and technically complex businesses. Your portfolio spans the real-time fulfillment network that powers every delivery, a multi-billion dollar ads revenue platform, DoorDash’s merchant ecosystem and in-store technology, and platforms that enable merchants and other businesses to access our logistics network through offerings such as Drive and Parcels. You will partner closely with a VP and four Senior Directors to set direction, strengthen execution, develop TPM talent, and solve the cross-organizational challenges that sit between teams, systems, and business priorities. You will also play a central role in Pedregal, DoorDash’s multi-year global platform re-architecture across DoorDash, Wolt, and Deliveroo while maintaining production availability and continuing to build for each business’ evolving requirements. We believe the future of TPM leadership is defin

About the Team DoorDash is one of the world's most trusted on-demand logistics platforms. The Global Safety and Security team exists to keep it that way, protecting our people, property, operations, brand, and reputation across all our markets. We manage risk and create value through agility, technology, and a people-first approach. Our DoorDash, Deliveroo, and Wolt brands now span more than 40 countries, dozens of offices, and tens of thousands of employees. Protective Services is the function accountable for the safety of the people we protect and the environments they live and work in, wherever they are. About the Role We are hiring a Senior Manager, Protective Services to lead protective operations, reporting to the Director, Protective Services. This is as much a build-and-execute mandate as a leadership one. You own the decisions that keep protection working, including how teams are staffed and assigned, how protection is set for a given person and situation, what we spend and which vendors we use, what people are trained to do, and how incidents get handled. This is a player-coach role, and the coaching half does not keep you off the field. You will work advances, travel with the people we protect, and take your turn in the rotation while setting the standard the team works to. Protection here is a service. It works when the people we protect can move through their lives with as little friction as we can manage, and when they trust the team enough to tell us what we need to know. You own protective operations, training and standards, vendor management, incident response, and converged physical-cyber protection. Protective teams, intelligence, and cybersecurity work on the same problem simultaneously, and detection and intelligence capabilities drive our protective posture. Success in the first year means a tight operating rhythm, training and qualification standards that hold up against the best protective programs, a team that is current and deployable

About the Team The Live Order Experience team makes sure every order that leaves a merchant's kitchen shows up exactly the way the customer ordered it. We partner closely with merchants to get to the root cause of order quality issues and build the tools, policies, and merchant-facing programs that fix them - work that touches millions of orders a week and shapes whether customers trust ordering again. About the Role We're hiring a Senior Associate to help lead analysis and execution on programs that reduce missing and incorrect orders. You'll dig into order-level data to size problems and spot patterns, help design and run tests of new merchant interventions, and turn what you learn into solutions. It's a good time to join: we're scaling several interventions that are already working and piloting new ones, so the work you do in your first few months will directly impact the future of Merchant operations. You will report into the Senior Manager, Order Quality on our Live Order Experience team in our Merchant Strategy & Operations organization. You’re excited about this opportunity because you will… Strategize – Build the strategy for new product features and initiatives, including which merchant segments to target and how to drive engagement Analyze – Build models to evaluate the, value and opportunity costs of strategic initiatives and define success with KPIs Experiment – Use data-driven decision-making and sound business judgment to execute tests on everything from adoption to optimization Influence – Work cross-functionally with our product, support, marketing, account management, finance, and analytics teams to land key initiatives Make stuff happen – Handle complexity in a detailed and structured way, with a bias to action We’re excited about you because… You have 2-4 years of experience in strategy / business development / operations / technology / banking / consulting or related experience; high-growth or early-stage startup experience is a plus Yo

About the Team The Ads & Promos Delivery team powers the last-mile delivery of ads and promotions, two marketing products offered to merchants, connecting merchant intent with consumer demand across search and discovery experiences. As a Principal Engineer, you will lead the technical direction for AI-first experiences, including ranking and relevance systems that sit at the core of our ads marketplace and shape how ads are selected, ordered, and personalized in real time across all verticals. You will design and build next-generation AI-first ranking systems using state-of-the-art techniques such as sequence modeling, deep learning, and large language models (LLMs). Your work will span query understanding, user and merchant representation learning, contextual relevance, and multi-objective optimization, balancing advertiser value, consumer experience, and marketplace health at scale. You will set the long-term technical vision, drive cross-team alignment, and translate cutting-edge research into production systems that operate under strict latency, scale, and reliability constraints. As DoorDash expands into 40+ global markets and new verticals such as Grocery and Retail, this role offers a rare opportunity to define how modern AI, including sequential models and LLM-powered decisioning, reshapes ads relevance in a closed-loop marketplace. About the Role Apply state-of-the-art machine learning and LLM techniques to problems across personalization, query understanding, user and content understanding. Rigorously evaluate ML and LLM models using a combination of offline analysis and online experimentation, designing metrics and experiments that clearly measure quality, impact, and tradeoffs. Own the full model lifecycle from research to production, including data analysis, model development, evaluation, offline and online A/B testing, and continuous iteration. Partner closely with product managers, data scientists, and designers to ensure AI-driven systems deliver

About the Team The Ads & Promos Delivery team powers the last-mile delivery of ads and promotions, two marketing products offered to merchants, connecting merchant intent with consumer demand across search and discovery experiences. As a Senior Staff Engineer, you will lead the technical direction for AI-first experiences, including ranking and relevance systems that sit at the core of our ads marketplace and shape how ads are selected, ordered, and personalized in real time across all verticals. You will design and build next-generation AI-first ranking systems using state-of-the-art techniques such as sequence modeling, deep learning, and large language models (LLMs). Your work will span query understanding, user and merchant representation learning, contextual relevance, and multi-objective optimization, balancing advertiser value, consumer experience, and marketplace health at scale. You will set the long-term technical vision, drive cross-team alignment, and translate cutting-edge research into production systems that operate under strict latency, scale, and reliability constraints. As DoorDash expands into 40+ global markets and new verticals such as Grocery and Retail, this role offers a rare opportunity to define how modern AI, including sequential models and LLM-powered decisioning, reshapes ads relevance in a closed-loop marketplace. About the Role Apply state-of-the-art machine learning and LLM techniques to problems across personalization, query understanding, user and content understanding. Rigorously evaluate ML and LLM models using a combination of offline analysis and online experimentation, designing metrics and experiments that clearly measure quality, impact, and tradeoffs. Own the full model lifecycle from research to production, including data analysis, model development, evaluation, offline and online A/B testing, and continuous iteration. Partner closely with product managers, data scientists, and designers to ensure AI-driven systems deli

About the Team DoorDash is building the next generation of causal decisioning systems for New Verticals: grocery, convenience, retail, alcohol, pets, flowers, and other emerging categories. These businesses operate in high-dimensional, dynamic marketplaces where every consumer, merchant, item, promotion, substitution, search result, and delivery promise creates a causal question. We are hiring a Principal Machine Learning Engineer to lead the Causal ML pod and establish the technical foundation for company-level causal decisioning. This is a senior technical leadership role for a practitioner who has built consequential causal systems in production and can turn ambiguous business questions into a coherent measurement and decision platform. A central mandate is to define and build a durable company-level causal value metric: a trusted, long-term signal that estimates the incremental value created by product, growth, and marketplace actions. The metric will connect experiments, observational evidence, and production ML so leaders and product teams can compare investments on a common basis while protecting customer experience and marketplace health. About the Role You will set the multi-year technical direction for causal ML, lead the pod’s portfolio and operating model, and remain close to the hardest modeling and systems work. You will be accountable for both scientific credibility and production impact. You’re excited about this opportunity because you will… Lead the Causal ML pod across technical strategy, architecture, execution, and quality. Create a roadmap that joins foundational platform work with high-value product applications. Define the company-level causal value metric and its measurement framework, including the target construct, time horizon, component outcomes, identification strategy, calibration, uncertainty, and guardrails. Build the metric into a decision system that teams can use for product prioritization, experiment readouts, intervention select