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Lead Platform Operations Engineer Jobs

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P-1584 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. Lakebase enables teams to deliver applications faster with an optimised database developer experience, integration with the lakehouse, and simplified operations. It provides a managed Postgres transactional layer for application state and workloads that combine operational data, analytics, and AI. You'll join as one of the founding leaders building out both the Lakebase product and our London presence. This is a Tech Lead Manager role: a hands-on technical leader who guides a small team of around five engineers while staying deep in the engineering work. You'll spend the majority of your time hands-on — driving architecture and design, solving the hardest problems in your team's projects, aligning with partner teams on dependencies, and writing code — and the rest leading and growing the engineers around you, who will report directly to you. It's role for a strong senior engineer who wants to lead a team and take on people management without stepping away from the technical work. The team you will lead (one of): Lakebase Platform Reliability (LPR) — Constantly evolve Lakebase reliability: cross-functional infrastructure, observability, SLI/SLO definition and measurement, and higher operational efficiency without humans-in-the-loop, for both internal and customer-facing systems, by building AI-powered automation and serv

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Databricks
📍 United States• $152.9K – $210.2K/yr
2mo ago

CSQ327R219 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. Candidates with an active Secret or higher clearance are strongly encouraged to apply. About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems, from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers, and customer obsessed, we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. The Role As a Sr. Forward Deployed Engineer (FDE), you will work with federal government customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to

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OpenAI
📍 San Francisco• Full-time• Remote• $284K – $315K/yr
3mo ago

About the Team The Ads Support Delivery team is responsible for helping successfully operate and grow on our Ads product. This includes technical guidance, troubleshooting complex delivery and monetization issues, and partnering closely with Product, Engineering, Trust & Safety and Go-To-Market teams to resolve customer-impacting problems and improve the platform over time. The team’s mission is to deliver a high-quality customer experience at scale by combining strong human support with automation, self-service, and AI-enabled workflows, while maintaining high operational rigor. About the Role: As a Support Delivery Lead for Ads, you will lead a team responsible for end-to-end support delivery across the ads ecosystem, including campaign setup, delivery, billing, measurement, and policy navigation. You will set the operational bar for quality, responsiveness, and consistency; coach and grow the team; and translate support signals into actionable improvements with Engineering, Product, and Go-To-Market partners. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and support a team of Ads support engineers, ensuring they have the tools, clarity, and coaching needed to operate at a high bar in a technically complex domain. Set clear expectations and operating standards, run recurring performance reviews, and build development plans that grow both technical depth (ad tech fluency) and customer-facing excellence. Design and continuously improve support coverage for ad buyers, ensuring the team can diagnose delivery issues and monetization and integration issues with equal rigor. Act as the bridge between Support Delivery, Engineering, Product, and Go-To-Market teams. Drive alignment on priorities, escalation paths, launch readiness, tooling improvements and mechanisms to reduce repeated customer pain points. Partner with engineering teams

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(REQ ID: CSQ427R209) Databricks is redefining what organisations can achieve with data and AI. As the unified platform powering the world's most ambitious data-driven enterprises, we sit at the intersection of cloud migrations, AI transformation, and real-time intelligence and our customers challenge us every day to go further. As Manager, Forward Deployed Engineering , you will lead a high-performing team of Forward Deployed Engineers (FDEs) at the forefront of this transformation. Partnering with Databricks' most strategic enterprise customers, you will shape how leading organisations migrate to the lakehouse, build next-generation AI and GenAI systems, and unlock sustained business value from their data investments. As a people leader, you will build and scale a team that represents Databricks' highest standard of technical excellence and customer impact. Your team will partner with enterprises across industries to architect and deliver mission-critical solutions, from large-scale data migrations and legacy modernisation programs to cutting-edge generative AI, MLOps, and AI agent deployments. You will set the bar for delivery quality, grow world-class talent, and drive the strategic governance framework that ensures every engagement is executed with precision and measurable impact. The impact you will have: Oversee regional performance targets, including billable utilisation, team growth, and hiring, while championing delivery excellence and customer success across the FDE portfolio. Partner with Account Executives, Engagement Managers, and Field Engineering leaders to position, scope, and deliver transformational Professional Services (PS) programs spanning data migrations, AI/ML platforms, and advanced analytics. Establish best practices for project oversight, risk management, and quality standards that scale with a growing FDE practice, ensuring projects are delivered on time and to specification. Synthesise field insights from your team’s engagements to provi

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Affirm
📍 Canada• Remote• $181K – $241K/yr
4mo ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are seeking a seasoned Staff Engineer to help drive our Continuous Integration (CI) team. This role is critical in ensuring the reliability, scalability, and efficiency of our development pipelines, enabling engineers across the company to ship high-quality software quickly and confidently. The Staff Engineer will help drive the design, implementation, and optimization of systems that support automated testing, build orchestration, and deployment. What you’ll do Systems & Operations Own the design, scalability, and reliability of build and pipelines across multiple services and platforms. Ensure fast, reliable feedback cycles for developers by optimizing build times, test coverage, and reporting. Implement monitoring, alerting, and incident response processes for CI systems to minimize downtime. Collaboration & Enablement Work closely with across engineering to ensure smooth integrations and deployment workflows. Identify developer pain points and lead initiatives to improve productivity through tooling, automation, and best practices. Evangelize CI/CD practices across the organization to raise engineering efficiency standards. Leadership & Strategy Contribute to and help drive the vision for continuous integration and developer productivity infrastructure. Lead and mentor other CI engineers, fostering a culture of ownership, collaboration, and technical excellence. Partner with engineering leadership to align CI systems with broader product and platform goals. What we look for Proven experience driving and leading engineering efforts in CI, build systems, or developer productivity domains. Strong background in modern build systems (e.g. GitHub, Buildkite, Artifactory). Familiarity with cloud-native environments (AWS, Kubernetes) and infrastructure-as-code practices. So

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4mo ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are seeking a seasoned Staff Engineer to help drive our Continuous Integration (CI) team. This role is critical in ensuring the reliability, scalability, and efficiency of our development pipelines, enabling engineers across the company to ship high-quality software quickly and confidently. The Staff Engineer will help drive the design, implementation, and optimization of systems that support automated testing, build orchestration, and deployment. What you’ll do Systems & Operations Own the design, scalability, and reliability of build and pipelines across multiple services and platforms. Ensure fast, reliable feedback cycles for developers by optimizing build times, test coverage, and reporting. Implement monitoring, alerting, and incident response processes for CI systems to minimize downtime. Collaboration & Enablement Work closely with across engineering to ensure smooth integrations and deployment workflows. Identify developer pain points and lead initiatives to improve productivity through tooling, automation, and best practices. Evangelize CI/CD practices across the organization to raise engineering efficiency standards. Leadership & Strategy Contribute to and help drive the vision for continuous integration and developer productivity infrastructure. Lead and mentor other CI engineers, fostering a culture of ownership, collaboration, and technical excellence. Partner with engineering leadership to align CI systems with broader product and platform goals. What we look for Proven experience driving and leading engineering efforts in CI, build systems, or developer productivity domains. Strong background in modern build systems (e.g. GitHub, Buildkite, Artifactory). Familiarity with cloud-native environments (AWS, Kubernetes) and infrastructure-as-code practices. So

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Chime Financial, Inc
📍 San Francisco• $199K – $275K/yr
4mo ago

About the Role Chime is looking for a hands-on engineering leader to guide the Human Agent Tooling team within Trust & Safety. As a Tech Lead Manager, you’ll lead a squad of 3–5 engineers, set the hiring bar, coach and develop talent, and own execution and delivery. You’ll also remain deeply involved in the technical work, writing and shipping production code alongside your team. The Human Agent Tooling team builds the software Chime’s support agents use to understand member needs, take the right actions, and resolve issues quickly and safely. This includes the agent workspace, case management tools, real-time member context, and access controls. You’ll help modernize this platform and partner closely with Product, Operations, and support agents to make every human support interaction faster, safer, and more effective. In this role, you can expect to Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary. To thrive in this role, you have 5+ years of experience developing software in a prod

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Detection Engineer to join our team. This is a Hybrid role, reporting to the Senior Manager in the Threat Hunting department. You will analyze emerging threats, adversarial behaviors, and tactics, techniques, and procedures (TTPs) to understand attacker methodologies and improve detection capabilities across our global ecosystem. This role requires conducting proactive and retroactive threat hunting using Zscaler telemetry while working flexible schedules, including weekend night shifts, to meet global operational demands. What you’ll do (Role Expectations) Pick the handful of numbers that tell you the area is healthy (fidelity, false-positive and false-negative rates, ATT&CK coverage, detector regressions) and do the work to move them in the right direction Take what threat intel, hunts, and the analysts consuming your alerts tell you and turn it into what gets fixed and built next Lead

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CSQ127R318 As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead. The impact you will have: You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases Work with engagement managers to scope variety of professional services work with input from the customer Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Provide an escalated level of support for customer operational issues. You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs. Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues. What we look for: 6+ years experience in data engineering, data platforms & analytics Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks Working knowledge of two or more common Cloud ecosyste

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CSQ127R318 As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead. The impact you will have: You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases Work with engagement managers to scope variety of professional services work with input from the customer Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Provide an escalated level of support for customer operational issues. You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs. Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues. What we look for: 6+ years experience in data engineering, data platforms & analytics Comfortable writing code in either Python or Scala Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at le

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Verkada
📍 San Mateo• $220K – $240K/yr
25mo ago

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role As a Senior Software Engineer on Verkada’s Growth Engineering team, you will build products and platforms that directly impact pipeline, revenue, and the effectiveness of our go-to-market teams. A growing focus of the team is applied AI: turning new model capabilities into reliable products that help Sales and Marketing teams access trusted information, make better decisions, and execute complex workflows. You will build across agent workflows, enterprise integrations, evaluation systems, and backend infrastructure, while also contributing to the broader systems that power lead management, attribution, and sales and marketing automation. This role is ideal for an engineer excited to apply advances in AI to real business problems. Success requires strong product and engineering judgment, a willingness to work directly with users, and

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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Data and Storage Services team is responsible for Affirm's data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale. The vision for the Lakehouse Infra team is to provide reliable, scalable, self-serve and Affirm-optimized offline data access to enable ML, Product, and Financial Engineering success. Our team is responsible for hosting the data infrastructure that serves as a backbone for processing various business critical money and loan movement workloads at Affirm across our batch and analytics ecosystems. Affirm is growing rapidly and so is the need for reliable and high availability frameworks. If solving data lake challenges at scale excites you, come join us! What you’ll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by crea

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7 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Data and Storage Services team is responsible for Affirm's data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale. The vision for the Lakehouse Infra team is to provide reliable, scalable, self-serve and Affirm-optimized offline data access to enable ML, Product, and Financial Engineering success. Our team is responsible for hosting the data infrastructure that serves as a backbone for processing various business critical money and loan movement workloads at Affirm across our batch and analytics ecosystems. Affirm is growing rapidly and so is the need for reliable and high availability frameworks. If solving data lake challenges at scale excites you, come join us! What you’ll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by crea

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Req ID: CSQ327R55 Location: UAE You will be based in the UAE and should be willing to relocate there or remain there. Databricks is redefining what organisations can achieve with data and AI. As the unified platform powering the world's most ambitious data-driven enterprises, we sit at the intersection of cloud migrations, AI transformation, and real-time intelligence and our customers challenge us every day to go further. As Manager, Forward Deployed Engineering , you will lead a high-performing team of Forward Deployed Engineers and AI Engineers at the forefront of this transformation. Partnering with Databricks' most strategic enterprise accounts, you will shape how leading organisations migrate to the lakehouse, build next-generation AI and GenAI systems, and unlock sustained business value from their data investments. As a people leader, you will build and scale a team that represents Databricks' highest standard of technical excellence and customer impact. Your team will partner with enterprises across industries to architect and deliver mission-critical solutions, from large-scale data migrations and legacy modernisation programs to cutting-edge generative AI, MLOps, and AI agent deployments. You will set the bar for delivery quality, grow world-class talent, and drive the strategic governance framework that ensures every engagement is executed with precision and measurable impact. The impact you will have: Drive regional performance targets including billable utilisation, team growth, and hiring while championing delivery excellence and customer success across the FDE portfolio Lead high-stakes enterprise engagements: partner with Account Executives, Engagement Managers, and Field Engineering leaders to position and deliver transformational PS programs spanning data migrations, AI/ML platforms, and advanced analytics Champion delivery governance and operational rigor: establish best practices for project oversight, risk management, and quality st

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19 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Streaming team at Affirm is responsible for all things data and drives the strategy for event driven architecture, stream processing, data exploration, discovery and validation. We leverage existing open source technologies like Kafka, Flink, Schema registry and also build our own as needed. As a member of our team you would spend time identifying and executing on new use cases of data infrastructure, designing and scaling our existing infrastructure and working closely with other teams to promote the optimal use of data at the company. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 1.5+ years of experience as a software engineer. You have experience designing, developing and launching backend systems and are proficient in one of Python or Kotlin. You are familiar with the building blocks of distributed systems, and the technologies like AWS, Kafka, Flink and Kubernetes. You have mastered taking a simple problem or business scenario into a solution t

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