Lead Practice Manager Jobs

A Career with Point72's Market Intelligence Team On our proprietary research team—Market Intelligence—you’ll partner with our investment professionals and Compliance team to work with alternative data to uncover insights about companies, industries, and the broader economy through deep fundamental research and applying data science and engineering techniques. You’ll work alongside a talented team with diverse skills, backgrounds, and perspectives. Our sector data analysts, data scientists, data managers, and engineers work together to build compliant research products that are incorporated into the research process of our investment professionals. We look for other bright, motivated, and collaborative people to join our team and grow with us—a majority of the leaders in our group were promoted from within. WHAT YOU'LL DO Act as a forward-deployed solution architect: partner with EMEA Pods and business groups to identify high-value AI use cases, understand research workflows, and shape practical solution designs. Use lightweight proof-of-concepts selectively to validate value before larger build decisions. Be the bridge between EMEA teams and the firm’s AI resources: turn messy team signal into concrete product and platform asks, surface existing firm capabilities before teams reinvent them, and help firm-wide teams understand regional priorities. Lead the enablement motion through teach-ins, prompt and tool literacy, and best-practice sharing, helping teams move beyond “AI is new and exciting” towards “AI is how we work.” Provide the light-touch technical support that unblocks a team—such as a quick integration or precise bug report—without owning or maintaining core production systems. Track adoption and impact with simple metrics, and feed what is working back to the teams building firm-wide capabilities. WHAT'S REQUIRED 3+ years of experience in a client-facing product, solution-engineering, or forward-deployed role. Early-stage or startup experience—working dire

ROLE DESCRIPTION: We’re looking for a Senior Platform Backend Developer who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one or more pieces of the production application environment and the developer experience, you will own and deliver in service of quarterly goals on the team. ABOUT THE TEAM: This role is within our Backend Platform team. The team primarily uses Go, Scala, and PHP and has expertise in technologies such as Kafka, various AWS services, and some infrastructure-as-code tools. Your primary focus will be on developing services and tools for our product development teams as well as modernizing our existing platform. Based out of British Columbia, you will report to the Senior Manager, Software Development, DevOps. WHAT YOU’LL DO: Design and build software - tools, libraries, automation, services, and glue scripts Responsible for the reliability, security, and integrity of our large, cloud-based platform Participate in a flexible on-call rotation Lead by owning project milestones, epics or features Practice continuous improvement, contributing to culture, process, and direction in your team and across our department Develop processes and automation to eliminate repetitive tasks Design and build our infrastructure platform Identify and implement new platform features Research and evaluate new technologies Refactor, rewrite or retire existing platform features Operate our developer experience and production application environments Diagnose and repair our distributed systems Perform maintenance, upgrades, and migrations Control or eliminate repetitive tasks, alert noise, and business-as-usual work Enable development teams Provide executable interfaces to our infrastructure platform Provide tools and best practices to support the entire software development lifecycle Collaborate with others across the orga

Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence. You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder. What you’ll do here Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups Solve incoming technical support requests in a timely manner, including urgent, high-severity cases Communicate clearly and tactfully with customers throughout the support lifecycle Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved Identify and communicate product usage trends, bugs, and feature requests Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls Document customer activity in accordance with internal and external security standards Guide and mentor new team members on support processes and procedures Contribute to product documentation, customer knowledge base articles, and best practice guides Improve support processes, tools, and workflows in collaboration with the broader team Participate in a periodic on-call rotation for production-down issues What we’re looking for 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products 5+ years of experience supporting enterprise customers 2+ years of experience diagnosing production network connectivity and performance issues Strong problem-solving, analytical, and troubleshooting skills Clear, thoughtful communication skills, both verbal and written Experience with Terraform Experience with major

Opportunity Overview We are seeking an exceptional Sr Product Designer to join our stellar design team. The ideal candidate for this role is an experienced digital product designer who excels in highly collaborative environments, is proficient in modern design tools (we're a Figma-first organization), and consistently delivers high-quality experiences in complex problem spaces. You enjoy taking ownership of ambiguous and challenging problems, shaping them into thoughtful and intuitive experiences that make a meaningful difference for users. In this role, you will design end-to-end experiences that help healthcare professionals navigate complex workflows with confidence and efficiency. You'll partner closely with product managers, engineers, researchers, data teams, and operations to transform customer needs into elegant, scalable solutions that deliver measurable impact. We are also looking for designers who embrace AI as part of their craft. You use AI-powered tools to accelerate research, explore concepts, create prototypes, improve workflows, and strengthen collaboration with engineering. You're curious about emerging capabilities and continuously adapt your design practice as new tools become available. Most importantly, people who succeed here are empathetic teammates who are candid, kind, and caring—and embody our core values and principles. We believe that diverse and inclusive teams produce the most impactful work. Cohere is deeply committed to creating a supportive and growth-oriented environment that works for everyone. What you will do Lead end-to-end design for complex product areas—from framing problems through polished delivery and iteration Create user flows, wireframes, high-fidelity designs, and interactive prototypes that communicate ideas and validate solutions Partner closely with product managers, engineers, researchers, data teams, and operations throughout discovery, delivery, and iteration Design intuitive, accessible, and visually poli

Here's a summary of the role: Are you passionate about creating elegant, scalable product experiences that empower teams and delight users? As a Senior Product Designer, you'll play a pivotal role in shaping the future of complex B2B SaaS products by defining and evolving the design foundations that power them. You'll combine strategic thinking, UX expertise, and exceptional visual design skills to create cohesive experiences across web and mobile platforms. Working closely with product, engineering, and design partners, you'll influence product direction, champion design excellence, and help scale a design system used across a global product portfolio. Here's a breakdown of what you'll do (not all of it, just the important stuff): Lead the evolution of our design system, creating scalable components, patterns, and guidelines that drive consistency and usability across products. Partner with Product Managers, Engineers, Content Designers, and Brand Designers to deliver intuitive, user-centred experiences. Influence product strategy by identifying opportunities to improve customer experiences through research, insights, and design thinking. Champion accessibility, visual quality, and best-practice UX standards across web and mobile applications. Drive adoption of the design system through collaboration, design reviews, workshops, and stakeholder engagement. Mentor and inspire others by contributing to a culture of design excellence, continuous learning, and innovation. These are the essentials you'll need to get an interview: 5+ years of Product Design, UX Design, or Digital Product Design experience. Strong portfolio demonstrating end-to-end design thinking, problem solving, and delivery of successful digital products. Experience designing complex B2B SaaS products and workflows. Exceptional visual design, interaction design, and user experience design skills. Experience working within Agile, cross-functional product teams. Proficiency with modern design and prototy

Director, Product At Livefront, we help companies design and build intelligent products and platforms that command attention and inspire joy. We’ve helped household names like CVS, Samsung, General Mills, and Optum create experiences that have reached millions of people, and startups like HomeSpotter and Credly build entirely new businesses that challenge their industries’ status quo. We’re looking for a Director, Product to join our team. Who you are You are a seasoned product leader who blends sharp strategic instincts with a genuine love of the craft. You lead by example, hold exceptionally high standards, and have a track record of inspiring teams to do their best work. You manage competing priorities with clarity and calm, and you know how to rally a team around a shared goal without losing sight of the details that matter. You understand your team's motivations, strengths, and blind spots, and you actively cultivate an environment of learning, growth, and meaningful career development. You go out of your way to serve your team. You embrace working in a client services environment and are capable and eager to support sales motions with your subject-matter expertise and earned wisdom. You help set the direction of a product practice, inspire collaboration across disciplines, and drive initiatives to completion. You stay current on industry trends—including the rapidly evolving role of AI in product development—and you share what you learn through publications, presentations, and conversations with your team and peers. You are empathetic, curious, and always improving. You are not constrained by product management dogma. Your principles are mature yet fluid, continually evolving with your experiences and advances in the field. What you will be doing Lead, mentor, and develop product managers and product strategists on the team; conduct performance reviews, support career growth, and foster a culture of ownership, accountability, and transparency. Champion

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you looking for an opportunity to join our fast paced and passionate team that supports multiple IT applications built on various technologies with continuous modernization in progress? Then read on! We are the Modern Delivery Tool Chain (MDTC) team accountable to lead continuous improvement of operations, operational automation, and high availability for tools. Our Impact: We build and enhance software applications required for mandatory reporting of Freddie Mac’s mortgage loan data to Federal Housing Finance Agency. Partner with Product and Business team members to ensure high quality product is developed and released into production. Work closely with Architecture, Stakeholders, Operations Partners, and Business Product teams to specify and refine solutions and practice. Evolve a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring critical service level metrics, customer requirements and financial objective. Driver for modernization of Freddie Mac’s 5000+ customers to release small incremental changes to production at 5x pace. Your Impact: Design, build, and maintain CI/CD pipelines for microservices on AWS EKS and OpenShift, ensuring high-quality, reliable, and efficient software delivery. Implement and manage Infrastructure as Code (Terraform, AWS CloudFormation) for AWS resources, including S3 buckets, MongoDB, and PostgresDB. Manage secrets and credential storage using HashiCorp Vault, AWS Secrets Manager, and CyberArk, with a focus on security and compliance. Deploy and manage container

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. The Talent Development Partner is an experienced learning professional responsible for designing, developing, facilitating, and evaluating high-quality talent development programs across North America while supporting the company’s global learning framework and strategy. This role translates enterprise priorities and emerging capability needs into practical, scalable learning experiences that accelerate new-hire productivity, strengthen consulting and technical capabilities, increase manager effectiveness, and support career growth. As a hands-on program owner, this person will lead the full lifecycle of assigned talent development initiatives, from needs assessment and program design through facilitation, coordination, measurement, and continuous improvement. The Talent Development Partner will own North American internship programming, manage and continuously improve the learning management system, and maintain the content, tools, governance, and data needed to deliver consistent learning experiences. Working closely with global Learning and Development colleagues, People and Culture, practice and business leaders, subject matter experts, and external providers, this role will ensure programs reflect global standards while responding to North American business needs, client-delivery expectations, and future capability requirements. In this role, you can expect to: &

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. AI is reshaping what product security can accomplish, both as a target and as a tool. We're looking for a Principal Security Engineer to own the highest-leverage application security work at Smartsheet: leading threat modeling and product security reviews across a modern SaaS platform used by millions of customers, serving as the team's technical authority on AI security risk, and setting the technical standard for application security practice across the engineering organization. This is the most senior individual contributor role on the Application Security team. The expectation is not just depth: it is reach. You will engage product and engineering leadership directly, drive security requirements rather than advisory recommendations, and build team capability over time. If you are a security engineer who thinks upstream, builds threat models that generate concrete test scenarios and can translate technical findings into architecture decisions and business outcomes, this role is built for you. This role reports to the Manager, Application Security and can be based in our Bellevue, WA office or remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Lead Threat Modeling and Product Security Reviews: Own threat modeling and product security review as the team's primary upstream capability: build models from architecture and data-flow artifacts, derive concrete abuse cases and test scenarios, and drive security requirements into designs before they ship. Define and lead the product secu

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Product Designer to join our team. This is a Hybrid role, reporting to the Senior Manager, Product Design in the Product Management department. The AI-Native Staff Product Designer is a hybrid of world-class design craft, systems thinking, and the ability to build what they design with the help of AI. This role designs and delivers end-to-end product experiences across Zscaler’s portfolio, using tools like Figma alongside AI-powered design and prototyping tools - from discovery through execution. Working closely with Product, Engineering, Data, and AI teams, they create intuitive, cohesive experiences that drive adoption and retention while continuously evolving our UX practice as AI capabilities mature. What you’ll do (Role Expectations) Lead end-to-end product design for complex, data-dense enterprise cybersecurity workflows across multiple Zscaler products, from discovery through implement

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence Zinnov's Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end - from Design & Discovery to Build, Scale, and Run. In GE, you don't work in silos. You: Own complex, end-to-end client journey Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution - and where talent plays a defining role. About the Role As Engagement Manager , you will lead end-to-end delivery of consulting engagements across technology-led sectors including TMT, Automotive, Manufacturing, Telecom, and Semiconductors . This role is designed for a client-facing problem solver who can guide teams through amb

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive, System Integrators based in Tokyo, you'll be the critical link between Anthropic and Japan's leading system integrator ecosystem. You'll build and deepen strategic partnerships with major SIers — enabling them to confidently sell, implement, and support Anthropic's AI solutions within their own client portfolios. This is a high-impact, relationship-driven role that directly shapes how frontier AI reaches Japan's largest enterprises. Key responsibilities Own and grow revenue generated through SIer channels by developing joint go-to-market strategies, co-selling motions, and enablement programs with Japan's top system integrators Build and execute partner territory plans, identifying and prioritizing relationships across tier-1 and regional SIers — including firms across IT consulting, systems integration, and managed services practices Lead strategic engagement with senior SIer leadership — including practice heads, solution architects, pre-sales directors, and partner managers — building the technical confidence and commercial alignment needed to close enterprise deals Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships, Marketing) to deliver enablement resources, joint solution frameworks, and go-to-market collateral that equips SIer partners to position and deploy Anthropic's AI solutions effectively Act as the primary escalation and support point for SIer partners navigating complex enterprise opportunities, ensuring deal momentum and customer satisfaction across the full sales cycle Preferred qualifications 8+ years of enterprise sales or partner management

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: As Head of Managed Services at Ripple Treasury, you own the delivery, performance, and growth of our Hedge Accounting managed services practice, spanning both FX and Interest Rate Risk management. You lead a team of Derivative Accountants who deliver technical excellence to our client portfolio, and you’re accountable for the practice’s operational health end to end: client satisfaction, delivery quality, staffing, and the workflows that let the team execute quarter after quarter. You are responsible for running the Hedge Accounting practice: forecasting capacity against a growing client portfolio, making staffing calls, tracking delivery KPIs, resolving client escalations, and building the processes that let the team scale. When something technically challenging comes up — a contested de-designation, a novel structuring question, an auditor pushing back — you’re the final point of resolution, setting the direction the practice follows going forward. This is a role for someone who can manage and lead a service organization day-to-day, and who has the technical depth in hedge accounting to support the team, when they need it. WHAT YOU’LL DO: Practice Management & Operations Design and manage the day-to-day operating model for how the practice delivers — from trade capture through close, disclosure, and audit response — across both FX and Interest Ra

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: As Head of Managed Services at Ripple Treasury, you own the delivery, performance, and growth of our Hedge Accounting managed services practice, spanning both FX and Interest Rate Risk management. You lead a team of Derivative Accountants who deliver technical excellence to our client portfolio, and you’re accountable for the practice’s operational health end to end: client satisfaction, delivery quality, staffing, and the workflows that let the team execute quarter after quarter. You are responsible for running the Hedge Accounting practice: forecasting capacity against a growing client portfolio, making staffing calls, tracking delivery KPIs, resolving client escalations, and building the processes that let the team scale. When something technically challenging comes up — a contested de-designation, a novel structuring question, an auditor pushing back — you’re the final point of resolution, setting the direction the practice follows going forward. This is a role for someone who can manage and lead a service organization day-to-day, and who has the technical depth in hedge accounting to support the team, when they need it. WHAT YOU’LL DO: Practice Management & Operations Design and manage the day-to-day operating model for how the practice delivers — from trade capture through close, disclosure, and audit response — across both FX and Inte

As Associate Director of Financial Services at Plative, you will report to our Senior Director of Salesforce Delivery and will lead our Salesforce Financial Services consulting practice. Associate Directors at Plative are key members of our leadership team, and are responsible for: (a) maintaining delivery excellence and customer satisfaction throughout client engagements; (b) building and nurturing a high performing delivery team; and (c) driving commercial success of the business. Maintaining Delivery Excellence and Customer Satisfaction: Maintain executive alignment with client leadership, regularly solicit and listen to employee and client feedback with empathy, and support both our employees and clients in proactively addressing critical project issues and risks. Build deep customer loyalty and drive follow-on business beyond initial Salesforce implementations. Champion and advocate for our Plative delivery methodology across your team, ensuring strict compliance and effective use of our leading practices and tools across your full project portfolio. Regularly conduct project design and build reviews in concert with Architecture and PMO leadership to ensure we are solutioning and delivering well and minimizing quality issues, rework and non-billable time on your projects. Building and Nurturing a High Performing Team: Coach and mentor your team members to support their wellbeing & quality of life at Plative; promote continuous skill-up on both technical & soft skills; and advocate for their ongoing career growth and progression. Instill a culture of collaboration and continuous improvement with your team -- soliciting, sharing and building on lessons learned from every project experience so we continue to get stronger as an organization. Make strategic hiring and people management decisions to ensure your team has the right mix of resources to drive both delivery excellence and profitability. This means responsibly balancing talent/skill set levels, geo