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Lead Quality Analyst Jobs

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A
9 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Salesforce Integration Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Salesforce Integration Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and tel

aisalesforce
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Customer Support Technology Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Customer Support Technology Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WF

aisalesforce
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A
12 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Service Cloud Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Service Cloud Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and telephony platforms.&

aisalesforce
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T
21 days ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Director, Supplier Relations APAC About the job Twilio is seeking an experienced Director, Supplier Relations to execute our supply strategy, manage regional vendor and carrier partnerships, and lead a team of supplier relations specialists across Asia-Pacific (APAC). In this role, you will translate regional connectivity strategy into operational execution, optimizing COGS, route quality, and direct supplier partnerships. Working closely with cross-functional partners in Sales, Product, Legal, and Operations, you will ensure Twilio's infrastructure reliably aligns with rapid enterprise growth across diverse APAC markets. Responsibilities Team Leadership & Development: Direct, mentor, and manage a team of supplier relations specialists and analysts, fostering operational excellence and regional alignment across APAC. Supplier Procurement & Negotiations: Lead commercial negotiations with regional telecommunication

REMOTEartificial intelligenceaiprocurement
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E
Elastic
📍 Spain• €67K – €106K/yr
1mo ago

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Prism team builds the systems that turn Elastic Security's raw data into a trustworthy picture of the users, hosts, and services in a customer's environment. We power the Entity Store, entity risk scoring, entity resolution, and the data maintainers that analysts rely on to understand who did what, what's risky, and what to investigate next. We build features that have to work at scale, and we care deeply about correctness and performance. As a senior engineer, you will lead technical work across this area. You'll partner with product, design, and engineering to turn hard, ambiguous problems into reliable, performant systems that ship to real security teams. We're a distributed team — we work across time zones and collaborate in GitHub, Slack, design reviews, and code reviews. What You Will Be Doing Own small-to-medium projects from technical design through production, including data modeling, background tasks, and APIs. Make our features fast and reliable at scale: profile and optimize queries, tame timeouts, and design for a range of customer topologies. Write high-quality TypeScript and React code, with Node.js services and APIs where needed. Build telemetry, tests, and safeguards so the systems behave predictably in production. Review code, support teammates, and improve team practices. Partner with teams ac

javascripttypescriptreact
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E
Elastic
📍 Ireland• €87.3K – €138.1K/yr
1mo ago

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Prism team builds the systems that turn Elastic Security's raw data into a trustworthy picture of the users, hosts, and services in a customer's environment. We power the Entity Store, entity risk scoring, entity resolution, and the data maintainers that analysts rely on to understand who did what, what's risky, and what to investigate next. We build features that have to work at scale, and we care deeply about correctness and performance. As a senior engineer, you will lead technical work across this area. You'll partner with product, design, and engineering to turn hard, ambiguous problems into reliable, performant systems that ship to real security teams. We're a distributed team — we work across time zones and collaborate in GitHub, Slack, design reviews, and code reviews. What You Will Be Doing Own small-to-medium projects from technical design through production, including data modeling, background tasks, and APIs. Make our features fast and reliable at scale: profile and optimize queries, tame timeouts, and design for a range of customer topologies. Write high-quality TypeScript and React code, with Node.js services and APIs where needed. Build telemetry, tests, and safeguards so the systems behave predictably in production. Review code, support teammates, and improve team practices. Partner with teams ac

javascripttypescriptreact
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Prism team builds the systems that turn Elastic Security's raw data into a trustworthy picture of the users, hosts, and services in a customer's environment. We power the Entity Store, entity risk scoring, entity resolution, and the data maintainers that analysts rely on to understand who did what, what's risky, and what to investigate next. We build features that have to work at scale, and we care deeply about correctness and performance. As a senior engineer, you will lead technical work across this area. You'll partner with product, design, and engineering to turn hard, ambiguous problems into reliable, performant systems that ship to real security teams. We're a distributed team — we work across time zones and collaborate in GitHub, Slack, design reviews, and code reviews. What You Will Be Doing Own small-to-medium projects from technical design through production, including data modeling, background tasks, and APIs. Make our features fast and reliable at scale: profile and optimize queries, tame timeouts, and design for a range of customer topologies. Write high-quality TypeScript and React code, with Node.js services and APIs where needed. Build telemetry, tests, and safeguards so the systems behave predictably in production. Review code, support teammates, and improve team practices. Partner with teams ac

javascripttypescriptreact
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Prism team builds the systems that turn Elastic Security's raw data into a trustworthy picture of the users, hosts, and services in a customer's environment. We power the Entity Store, entity risk scoring, entity resolution, and the data maintainers that analysts rely on to understand who did what, what's risky, and what to investigate next. We build features that have to work at scale, and we care deeply about correctness and performance. As a senior engineer, you will lead technical work across this area. You'll partner with product, design, and engineering to turn hard, ambiguous problems into reliable, performant systems that ship to real security teams. We're a distributed team — we work across time zones and collaborate in GitHub, Slack, design reviews, and code reviews. What You Will Be Doing Own small-to-medium projects from technical design through production, including data modeling, background tasks, and APIs. Make our features fast and reliable at scale: profile and optimize queries, tame timeouts, and design for a range of customer topologies. Write high-quality TypeScript and React code, with Node.js services and APIs where needed. Build telemetry, tests, and safeguards so the systems behave predictably in production. Review code, support teammates, and improve team practices. Partner with teams ac

javascripttypescriptreact
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B
Bloomerang
📍 United States• Remote• $85K – $95K/yr
1mo ago

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year. We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us! The Role Behind every nonprofit that moves to Bloomerang is a mountain of data that has to land somewhere safe, accurate, and ready to use. Conversion Data Analytics makes that happen, and as Manager, Conversion Data Analytics, you make sure the team doing it is set up to succeed. You’ll own the performance, development, and delivery outcomes for a team of Conversion Data Analysts across post-sale conversion journeys. That means leading people, managing workload, and protecting delivery quality and consistency, while partnering closely with Leaders, Conversion Project Managers, and Engineering. You’ll translate strategy into execution and turn a high-volume, high-stakes process into one your team can run with confidence. What You Will Do Lead, coach, and develop a team of Conversion Data Analysts, investing consistent time in feedback, growth, and day-to-day support. Own delivery outcomes and final prioritization decisions across the team’s conversion portfolio, balancing delivery pressure with sustainable team practices. Use data and KPIs to spot trends early, weigh risks and tradeoffs, and step in before small

REMOTEsqlExcelCRM
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S
Smartsheet
📍 San Jose• Full-time
2mo ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Data Steward to support and accelerate the productivity of our Sales organization. You will manage the governance and quality of data in Smartsheet's source CRM system that supports the daily operations of our Sales organization. You will maintain data assets and establish relevant processes with the ultimate goal of making it easier for our Sales reps to find and understand the data they need. You will support our Sales analyst team scrubbing data and researching inconsistencies in reporting. This role reports to a Sr. Manager, Variable Compensation based in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will: Lead changes and revisions to master data, metadata, and data hierarchies and affiliations within given guidelines Ensure that the Sales organization is operating off a single source of truth that can be reliably queried and accessed Perform initial data quality checks on extracted data Provide recommendations to leadership on needed updates or inputs into data governance policies, practices, and guidelines Other job duties as assigned. You Have: Bachelor's

S
Stripe
📍 United States• Full-time
4mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you’ll do As the Manager, Global Sanctions, you will own and evolve an established sanctions function across geographies. You will be responsible for leading regional teams, driving the next phase of sanctions transformation, and partnering with Engineering and Product to modernize how sanctions operations work at Stripe. Responsibilities Lead and develop sanctions managers and analysts across regions, ensuring investigative quality, consistency, and throughput at scale Own the strategic direction of Stripe's global sanctions program, screening coverage, alert logic, escalation frameworks, and quality assurance Drive the sanctions transformation roadmap, identify where manual workflows and vendor tooling are limiting scale, and lead the shift toward automation and smarter detection Partner with Engineering and Product as a genuine co-designer, translate sanctions requirements into tooling inputs, ch

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE SHOULD YOU ACCEPT THIS CHALLENGE… The GTM BI team at Pure Storage supports Revenue Operations across pipeline, forecasting, seller performance, and executive reporting — and we are at an inflection point. We are midway through a strategic migration to dbt as our transformation standard. Beyond that, our roadmap includes scalable automation frameworks, semantic business intelligence, and AI-enabled workflows that help surface insights with less manual effort. As a Senior Analytics Engineer, you will help drive that journey end-to-end. This role is grounded in modernization first: building scalable dbt foundations, improving quality and engineering standards, and enabling the team to operate more efficiently before scaling broader AI-enabled capabilities. You will partner closely with BI analysts, Sales Operations, Systems teams, and backend engineering partners to modernize how analytics is engineered, governed, and consumed across the organization. This role is for someone who wants to build — not maintain. WHAT YOU’LL DO… Lead and contribute hands-on to the team’s dbt and Snowflake modernization initiatives Build scalable semantic and metrics layers supporting GTM domains including pipeline, forecasting, quota, attainment, and seller performance Design and maintain robust ELT/ETL pipelines, orchestration workflows, and reusable business-facing datasets Build CI/CD, testing, observability, lineage, and data qualit

pythonsqlai
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W
4mo ago

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We are seeking an experienced and visionary Engineering Manager to lead one of our data engineering team. In this role, you will be responsible for managing and scaling data products, driving data pipeline development, and ensuring the availability, quality, and security of our data assets. You will collaborate closely with cross-functional teams including data scientists, analysts, product managers, and software engineers to enable data-driven decision-making across the organization. What you'll be doing: Lead, mentor, and grow a high-performing team of data engineers. Design, build, and maintain scalable, reliable, and efficient data pipelines and architectures. Oversee the development and implementation of ETL/ELT processes, data warehousing, and data lake solutions. Collaborate with stakeholders to understand business requirements and translate them into technical data solutions. Ensure data quality, consistency, and security across all data engineering workflows. Define best practices and standards for data engineering and promote their adoption. Drive continuous improvem

pythonawsazure
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S
Stripe
📍 Bengaluru• Full-time
5mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Data Science and Analytics organization at Stripe partners with teams across the company to drive rigorous, data-informed decision-making at scale. Within this org, the Verifications and Greater China data teams deliver critical analytical and data science work—from identity verification and risk modeling to market-specific growth insights—that directly shapes Stripe's ability to serve users safely and expand into new markets. Today, the team comprises individual contributors distributed across Singapore and India, supporting two high-impact pillars. We're looking for a founding Data Science Manager based in Bengaluru to build and lead this growing regional footprint from the ground up. What you'll do This is a rare 0 → 1 leadership role with a dual mandate. Pillar 1—Direct Team Leadership • Manage a team of Data Scientists and Data Analysts (currently 4 individual contributors across India and Singapore) spanning the Verifications and Greater China workstreams. • Own roadmap prioritization, execution quality, and stakeholder alignment for both workstreams. • Drive hiring for open and future roles in India, building a high-caliber data team in a competitive talent market. • Foster individual contributor growth through real-time coaching, mentorship, career development, and performance management. Pillar 2—Regional Data Craft Lead (India Office) • Serve as the founding data craft leader for Stripe's India office. Set quality standards, es

pythonsql
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S
Stripe
📍 Ireland• Full-time
5mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you’ll do As the Global Sanctions Lead, you will own and evolve an established sanctions function across geographies. You will be responsible for leading regional teams, driving the next phase of sanctions transformation, and partnering with Engineering and Product to modernize how sanctions operations work at Stripe. Responsibilities Lead and develop sanctions managers and analysts across regions, ensuring investigative quality, consistency, and throughput at scale Own the strategic direction of Stripe's global sanctions program, screening coverage, alert logic, escalation frameworks, and quality assurance Drive the sanctions transformation roadmap, identify where manual workflows and vendor tooling are limiting scale, and lead the shift toward automation and smarter detection Partner with Engineering and Product as a genuine co-designer, translate sanctions requirements into tooling inputs, chall

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