Manager Backoffice Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you’ll do We are looking for a motivated and curious professional to manage one of our largest customers. The CSM for our Key Accounts team will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business re

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role We're building a team of standout sales leaders, the kind who raise the performance of everyone around them. As a Sales Manager, you'll lead a team of Account Executives and own one of our most critical growth levers: developing talent that consistently outperforms. This role is about building a high-performance sales organisation where every hire raises the bar, every coaching conversation sharpens execution, and every decision is grounded in data. You'll bring the rigour, along with the energy to keep pace with a high-velocity SMB sales cycle. You'll be expected to coach in the work, not after it. You'll diagnose pipeline health before it becomes a forecasting problem, develop future leaders before prom

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team This role sits within the Marketing org and reports to the Global Startup Program Lead, working closely with Field Marketing to coordinate founder invites at overlapping events, with Campaign Managers to sharpen targeting using startup audience data, with Customer & Content Marketing to surface founder stories for case studies, and with Sales on warm handoffs when a founder looks ready for more direct commercial engagement. About the Role The Mixpanel for Startups program gives early-stage companies access to our platform right as they're forming habits — and it's one of our highest-leverage growth motions. As Startup Program Manager, you'll own the day-to-day execution of the program: building and maintaining partner relationships, driving founder engagement, and keeping program operations running smoothly end-to-end. This is a hands-on role for someone who knows the startup ecosystem, shows up in the right rooms, and takes ownership of turning founder relationships into real program outcomes. Responsibilities Ecosystem Partnerships Own and grow relationships with accelerators, incubators, and startup partners, identifying which connections are worth deepening and why. Plan and execute partner activations, including Demo Days and portfolio programs. Maintain a clear, prioritized view of partner relationships and priority markets, and flag where to focus next. Founder Engagement & Program Delivery Drive Mixpanel adoption within each cohort, adapting outreach and follow-up based on what's working. Design and deliver founder-facing programming that provides genuine value. Be a consis

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team This role sits within the Marketing org and reports to the Global Startup Program Lead, working closely with Field Marketing to coordinate founder invites at overlapping events, with Campaign Managers to sharpen targeting using startup audience data, with Customer & Content Marketing to surface founder stories for case studies, and with Sales on warm handoffs when a founder looks ready for more direct commercial engagement. About the Role The Mixpanel for Startups program gives early-stage companies access to our platform right as they're forming habits — and it's one of our highest-leverage growth motions. As Startup Program Manager, you'll own the day-to-day execution of the program: building and maintaining partner relationships, driving founder engagement, and keeping program operations running smoothly end-to-end. This is a hands-on role for someone who knows the startup ecosystem, shows up in the right rooms, and takes ownership of turning founder relationships into real program outcomes. Responsibilities Ecosystem Partnerships Own and grow relationships with accelerators, incubators, and startup partners, identifying which connections are worth deepening and why. Plan and execute partner activations, including Demo Days and portfolio programs. Maintain a clear, prioritized view of partner relationships and priority markets, and flag where to focus next. Founder Engagement & Program Delivery Drive Mixpanel adoption within each cohort, adapting outreach and follow-up based on what's working. Design and deliver founder-facing programming that provides genuine value. Be a consis

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Staff Product Manager to our Partners team in Brazil! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil. The Partner Portal is the digital home base for every Wellhub partner, from independent fitness studios and boutique gyms to global wellness providers, across our footprint. It is the mission-critical platform that more than 100,000 partners worldwide rely on daily to manage their schedules, track earnings, optimize operations, and grow their businesses with Wellhub. As a Staff Product Manager , you will lead the multi-year product strategy for this flagship platform. This is a senior, high-visibility role where you will operate as a strategic leader, shaping how partners interact with Wellhub globally, setting the benchmark for partner experience, and directly driving company-level goals around partner satisfaction, retention, and growth. YOUR IMPACT Strategic Vision & Roadmap: Own the end-to-end product vision and multi-year roadmap for the Partner Portal, balancing core partner operational work

Today, organizations struggle to ensure their most important digital experiences are working as intended because observability data is scattered across products and siloed in logical layers of their technical stack. We're building the system that fixes this: Journey Monitoring, a single centralized hub that brings together Real User Monitoring (RUM), Synthetics, and Product Analytics to bridge the gap between system health and user success. You'd be building a product that establishes a new functional observability layer, enabling teams to auto-discover journeys, track conversions and uptime side-by-side, and trace root causes across their full stack without cross-team handoffs. What you'll do: Drive the product vision and roadmap spanning the Journey Monitoring hub, including the journey map, details reports, automatically inferred journeys, and cross-product data federation. Own the end-to-end product lifecycle from discovery to launch, working with a cross-functional team of engineers, designers, and other PMs across the Digital Experience Monitoring (DEM) products. Deeply understand the needs of distinct key personas: SREs and engineers (who monitor uptime and troubleshoot technical performance), product managers (who track conversion and investigate behavioral drop-offs), and business leaders (who care about outcomes and revenue impact). Design the functional observability layer that makes end-to-end flow monitoring intuitive — including the auto-discovery of user journeys from real traffic, Experience Level Objectives (XLOs), and seamless Bits AI integrations for automated root-cause investigations. Define how behavioral data and technical data come together to automatically surface whether a drop in conversion is caused by a technical failure (like a breached SLO) or a behavioral friction point. Engage directly with early customers and internal dogfooding users to iterate on usability, refine the journey map, and optimize the cross-sell and up-sell paths for

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an Internal Communications Manager to serve as a dedicated communications partner to our Core Tech organization (the teams building and securing the systems behind Claude, from engineering and infrastructure to security). Depending on your background and where the need is greatest, your portfolio might center on security, on engineering more broadly, or span both - we'll shape that together during the hiring process. Internal communications at Anthropic is not a support function that plans meetings and sends newsletters. The best people in this role operate like advisors who embed themselves deeply in the orgs they support, earn a seat at the leadership table, write on behalf of executives, and see around corners, anticipating what the organization will need to hear before anyone asks for it. There are traditional elements to the role too, like all-hands planning and org change announcements, and you'll run those with operational excellence. But the heart of the job is more creative and will require you to find ways to connect the rest of the company to some of the most consequential and least visible work at Anthropic, and making the line between that work and our mission clear and strong. The work of Core Tech is deeply technical and the company depends on it (like architecting new products for Claude to reach users, model inference, capacity planning, building reliable systems, and the security that protects all of it) but most employees rarely see this work directly…unless something goes wrong. Your job is to change that by understanding this work, and the people doing it, well enough to t

Position Summary We are seeking a highly experienced Technical Program Manager to lead cross-functional teams in the development and launch of complex electric motors and related products. This individual contributor role requires a high energy individual who is both a broad thinker and skilled executor with the ability to manage multiple programs simultaneously, drive alignment across departments, and ensure successful delivery of new products to market. Key Responsibilities Project Leadership Lead end-to-end execution of NPI programs from concept through launch. Re-engage at product End Of Life to lead that transition. Execute the Infinitum LifeCycle process (ILC) including detailed program plans, schedules, budgets, and risk mitigation strategies. Coordinate cross-functional teams to deliver new products on time, within scope and on budget. Project Execution Establish project baselines (cost, scope, schedule) in concert with the cross functional team (Product Management, Engineering, Operations, Commercial, etc). Identify and resolve issues that may impact program success. Hold all team members, including executive staff, accountable for deliverables and decisions. Ensure any deviation from the ILC process (i.e. deliverables that are not complete on time) has a documented waiver. Drive continuous improvement in program execution and product development processes. Run a weekly Project Team meeting to keep team members informed, aligned and on track. Stakeholder Communication Serve as the central point of contact for program status, risks, and decisions. Provide regular updates/reporting to leadership and stakeholders. Facilitate effective communication and collaboration across all involved teams. Process & Governance Apply best practices in program management and product lifecycle management. Support the development and refinement of NPI processes and tools. Ensure compliance with internal standards and external regulations as applicable. Qualifications

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Cohere is seeking an Indirect Tax Sr. Associate / Tax Manager to manage global indirect tax compliance, strategy, and reporting, focusing on VAT/GST and sales tax in Canada, the U.S., and other key markets. You’ll manage tax audits, optimize processes, collaborate cross-functionally, drive process and efficiency initiatives, and implement strategies to minimize liabilities while ensuring compliance. Key Responsibilities Manage end-to-end indirect tax compliance, including filings, registrations, and remittances for global VAT/GST, and US sales and use tax Streamline tax workflows, leverage tax automation tools and AI, and enhance data governance to improve efficiency Develop and implement indirect tax strategies aligned with Cohere’s business growth, product offerings (e.g., SaaS, AI services, Sovereign AI), and international expansion. Manage responses to tax audits and inquiries from authorities. Identify and mitigate tax risks, ensuring alignment with global tax regulations and internal policies Address digital services taxes and electronic services implications. Partner with Finance, Legal, and Product teams t

RDQ227R1178 As a Staff Technical Program Manager within the Security Assurance Team, you will help lead high-visibility security compliance implementation initiatives. Reporting directly to the Senior Director, you will serve as a strategic catalyst for these programs, ensuring seamless execution and alignment with Databricks’ global security objectives. You will navigate a complex, cloud-native landscape, collaborating with Security, Engineering, Internal Audit, Corporate Operations, and other teams, to assure successful completion of highly cross-functional projects that enable the growth of our business and safeguard our customers. This role requires an active Top Secret Clearance, the ability to access and work within a SCIF environment, and residence within the Washington, DC metropolitan area. The impact you will have: Drive Project Outcomes: Adopt an ownership mindset to manage the end-to-end delivery of work required for new security certifications, federal authorizations, and compliance initiatives that expand Databricks’ reach across regulated and government markets. Accelerate Execution: Act as a force multiplier by proactively identifying and neutralizing project blockers, reducing friction, and maintaining high velocity in a cloud-native environment. Orchestrate Cross-Functional Decision Making: Navigate complex technical and compliance trade-offs, driving consensus across Engineering, IT, Product, and Security teams to reach timely resolutions. Optimize Delivery Methodologies: Continuously refine project frameworks to maximize effectiveness, ensuring that security initiatives are both rigorous and agile. Precision Program Management: Masterfully oversee project lifecycles—including milestones, dependencies, and risk mitigation—while providing executive-level transparency through accurate status reporting. Build Strategic Partnerships: Forge deep, collaborative relationships with Security Assurance Team subject matter experts and te

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As an AI-first company, we are on a mission to reimagine the way work gets done. We are operating in a time of dramatic disruption and change and must anticipate the ways in which organizational structures, teams and individual jobs will need to evolve. Success will ensure our business is set up to thrive and we will be able to attract and retain the very best talent in the market. We're looking for someone who can build the structural backbone — job families, leveling criteria, career frameworks — and also assess what's happening across a large organization's data and formulate a point of view on what to change and improve. This is a consultative architect and builder's role: you'll be designing frameworks and programs that don't exist ye

GAQ126R40 We're looking for a Product Manager to lead the strategy, implementation, and evolution of our SAP platform. In this role, you'll define the product vision for SAP as the foundation of Finance operations while building the intelligent automation layer that transforms manual, transaction-heavy processes into streamlined, AI-powered workflows. Working closely with Finance and Engineering, you'll shape the future of finance operations by combining the strength of SAP with agentic AI to deliver a simpler, more automated, and more intelligent experience for Finance users. The Opportunity SAP will serve as the foundation for Databricks' core finance processes, including Record-to-Report, Source-to-Pay, and Order-to-Cash. As the SAP Product Manager, you will shape how Finance users interact with these processes by building an intelligent, AI-powered agentic layer on top of SAP. Rather than navigating multiple systems and performing manual tasks, Finance teams will rely on AI-driven workflows that automate routine work, surface the right insights, and guide users through exceptions and approvals. Your mission is to combine the strength of SAP with the power of the Databricks AI to create a modern, highly automated finance experience that enables the business to scale. The impact you will have: Own the SAP & Intelligent Automation Strategy: Lead the product strategy and roadmap for Databricks' SAP platform, ensuring it serves as the foundation for scalable, best-in-class finance operations. Drive SAP implementations, platform evolution, and business process transformation while defining the automation roadmap that leverages AI and agentic workflows to simplify user experiences, reduce manual effort, and improve operational efficiency. Lead the AI & Agentic Layer: Design, build, and deploy intelligent agentic workflows on top of SAP, partnering with engineering and data teams on the orchestration, retrieval, and guardrail patterns that make agents safe

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Developer Experience and Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe. Within DEeP, the Extensibility program is how Stripe expands its total addressable market and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform. Stripe has three interconnected extensibility primitives. Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration). Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences. Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations. These primitives are deeply interdependent, involve 10+ cross-functional teams, and culminate in a flagship product launch. What you'll do We're seeking a product-focused Technical Program Manager to drive the Extensibility program a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Senior Technical Program Manager for the Human-in-the-Loop (HITL) Operations , you will own the end-to-end lifecycle of Roblox's AI data labeling and model evaluation ecosystem. This is a high-leverage, high-ownership role at the intersection of Research, Engineering, and Operations. You will scale our data operations that is handling million of items evaluated annually today with projection of 4x the current volume by 2030, managing a multi-million annual budget and a distributed workforce of 100+ remote contractors — all while driving the platform evolution from manual workflows to AI-assisted, LLM-accelerated operations. This is a rare opportunity to build the data infrastructure that directly determines the quality of Roblox's AI models across creator tools, content discovery, in-experience AI, and 3D generative content — at the exact moment when human judgment is the critical ingredient for getting these models right. You Will Lead data programs end-to-end. Own the full lifecycle of labeling and model evaluation workflows across Roblox's AI teams — from translating ambiguous ML requirements into structured annotation tasks, to overseeing contractor execution, quality review, a

The observability market is shifting from surfacing data to delivering answers. MongoDB is looking for a Staff Product Manager to lead that shift for database users, owning the strategy that takes customers from raw telemetry to AI-powered diagnostics and autonomous remediation, so developers can focus on building great applications instead of managing infrastructure. You will define how MongoDB turns raw telemetry into actionable intelligence, set the vision for AI-powered root cause analysis and proactive recommendations, and shape what best-in-class database observability looks like at global scale. The ideal candidate has experience shipping products that deal with data at scale, can engage deeply with senior engineering on technical architecture, and knows how to balance long-term platform investment against near-term customer value. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you'll do Define the vision, strategy, and multi-year roadmap for MongoDB observability, balancing the needs of developers, ops teams, enterprise customers, and internal engineering teams Help shape the next generation of AI-powered and agentic observability, including intelligent anomaly detection, automated root cause analysis, and proactive recommendations that help customers resolve issues before they escalate Own product strategy for experiences that span database health, performance diagnostics, alerting, log analysis, and data visualization, creating a coherent observability journey rather than a collection of disconnected tools Identify high-impact opportunities across the observability stack, from how customers monitor and understand their deployments to how MongoDB can reduce the operational burden of managing a database fleet at scale Lead customer discovery with developers, DBAs, and enterprise teams; turn qualitative and quantitative insights into clear product decisions that reduce time spent managing the database and incr