Manager Solutions Engineering Jobs

Project Manager — Cranston, RI. Apply via Workday.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is seeking a hands-on Senior Manger, Partner Sales to lead the AMER business. This is not a "management-from-afar" role. We need a hands-on, battle-tested leader who will be in the trenches with their team and our Account Executives (AEs) - coaching them on how to nurture, mature, and close new business through the power of the channel. You will lead the charge in a maturing environment, turning ambiguity into execution and evidencing progress over perfection. What you'll do Your mission is to accelerate New Relic’s partner sales business with channel partners including VAR, GSI and regional specialists. You will build a team of hunters to overlay the AMER sales team to drive Partner Sourced ACR and launch revitalized sales motions such as MSP and leverage regional services partners to ramp consumption. Key Responsibilities The ACR Engine: Primary accountability for driving Partner Sourced ACR across North America and LATAM. You will ensure the channel is a consistent and predictable contributor to AMER’s growth. Deal Orchestration: Act as the "Deal Maker." You will personally support your team and the direct sales organization to mature partner-led opportunities from discovery to close. In-the-Trenches Mentorship: We don't want a reporter; we want a coach. You will spend your time upskilling your team on deal mechanics, partner positioning, and cross-functional alignment. Sales Alignment: Build a "one-team" culture between the Channel organiza

About the role We're hiring a Program Manager, Performance Effectiveness to help improve how we measure, manage, and drive performance across Chime's Member Experience organization. You'll work closely with BPO partners, operational leaders, and cross-functional teams to turn performance data into meaningful improvements for our frontline teams and members. This is a high-impact opportunity to build scalable performance frameworks and influence operational strategy through analytics, automation, and continuous improvement. You'll also help shape how we use emerging AI-driven evaluation tools to improve quality and operational effectiveness at scale. In this role, you can expect to Build and operationalize scalable performance effectiveness frameworks across BPO teams, including consistent scorecards and evaluation methodologies. Partner with BPO vendors and internal operational leaders to identify performance gaps, drive accountability, and improve outcomes. Analyze manual audits, speech analytics, and operational reporting to uncover trends and turn insights into actionable recommendations. Develop and maintain performance dashboards, scorecards, and business review materials that help leadership make informed decisions. Identify opportunities to continuously improve processes, performance monitoring tools, and member experience workflows. Collaborate with operations, analytics, Member Experience, and other business teams to align performance strategy and execution. Help improve the adoption and effectiveness of performance evaluation tools, including opportunities to leverage automation and AI-driven capabilities. To thrive in this role, you have 3+ years of experience in contact center quality, performance management, or operational effectiveness. Demonstrated success driving measurable performance improvements with BPO vendors or internal operations teams. Strong analytical skills and an ability to translate complex data into clear, actionable recommendations. E

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf The Senior Manager, IT Enterprise Applications, Digital Workplace is responsible for how technology works and feels for Jamf employees. This leader connects enterprise systems into a cohesive, scalable foundation that supports productivity and cross-team collaboration. You will own the roadmap, architecture, lifecycle management, and day-to-day operations of Jamf's Service & Knowledge Management and Employee Experience platforms (currently ServiceNow and Atlassian), with the opportunity to take on additional digital workplace platforms over time. You will build and develop a team of platform administrators, developers, and technical architects, and partner with the Senior Director of Enterprise Applications on long-term platform strategy while holding decision-making authority over execution, vendor relationships, and cross-domain escalations. What you can expect to do in this role: Owns the technical roadmap, governance model, and architecture for Service & Knowledge Management and Employee Experience platforms (e.g., ServiceNow, Atlassian), reducing friction and modernizing how employees get work done Leads, coaches, and develops a team of platform administrators, developers, and technical architects, including performance management, staffing, and career growth, in alignment with Enterprise Applications goals Directs platform delivery, including planning, prioritizing, and releasing new functi

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at Ramp. You'll lead a group of 6-8 Account Managers, each carrying a book of 60-70 Enterprise customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment. What You'll Do Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution. Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership. Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. Forecast and re

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for an experienced insurance sales manager to join the SoFi Protect business and lead a team of licensed agents delivering exceptional experiences for SoFi members. SoFi Protect is the in-house insurance agency helping SoFi members fulfill their protection needs across Home, Auto, and Life Insurance. We're seeking a highly organized and member-focused Personal Lines Insurance Manager to lead a team in driving sales while delivering exceptional service. If you thrive in a high-paced environment focused on SELLING and ADVISING customers this role is for you. You will be responsible for managing a team of personal lines agents as they interact with members via email, chat, and phone to provide guidance and help them through coverage conversations. You will help drive the team to achieve core metrics across sales, customer engagement, and more. Since this is a newer part of the SoFi business, you will also be integral in establishing core processes and functions to shape and define how insurance is sold at SoFi. This opportunity is for go-getters who want to be in a fast paced and nimble environment. By running after problems, putting members first, and having a positive approach, you will thrive and deliver differentiated experiences for our members. What you’ll do: Provide leade

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams. Your Success Profile What You Will Work On As Engineering Manager for Workforce Payments, you will lead the team that builds the core computation layer powering Justworks’ payroll, money movement, and tax calculation products, ensuring our customers can confidently and accurately pay their workforce. This team is mission-criti

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams. Your Success Profile What You Will Work On The Product Foundations team owns a set of core platform capabilities that support customers across the Justworks experience. Our scope includes reporting and analytics, document management, training, calendars, communications, and organizational data access, serving both administrato

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams. What You Will Work On The Growth Expansion team focuses on driving revenue from the existing customer base by delivering appropriate products, features, and upgrade paths directly within the product as customer needs evolve. This involves setting up the signals that indicate moments when a customer is changing and translating

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams. What You Will Work On The Benefits organization builds products and experiences that help businesses provide and manage employee benefits with confidence. Our teams work across Health Benefits, Wealth Benefits, and International Benefits to simplify complex processes, improve access to valuable offerings, and create a seamless

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams. Your Success Profile What You Will Work On Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring prog

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams. Your Success Profile What You Will Work On Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring prog

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams. Your Success Profile What You Will Work On Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring prog

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Self Serve Direct Onboarding helps businesses start using Stripe’s products quickly and confidently. The team builds self-service experiences that guide users through providing business information and completing required checks. We turn complex financial, regulatory, and verification requirements into clear steps, shaping both how quickly businesses can get started and the trust they place in Stripe. At the heart of this work is a shared product activation experience: a consistent way for businesses to start using new financial capabilities as they grow. This foundation helps users avoid repeating information and makes it simpler for product teams to integrate onboarding into their offerings. AI creates an opportunity to rethink how businesses get started on Stripe. The team is designing onboarding journeys for users who interact directly through a user interface, work with AI agents, or delegate onboarding to agents entirely. We’re improving today’s experience while building the foundations for agent-led onboarding. What you’ll do You’ll set engineering direction in partnership with Product and Design and develop the team delivering it. The role combines improving activation today with shaping how onboarding works for people and AI agents. You’ll use strong product judgment to decide where to experiment, where to build reusable foundations, and how to measure progress through faster activation, fewer repeated steps, and reliable outcomes

About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th