ABOUT US At Experient, we partner with organizations to solve complex business challenges through innovative technology and strategic consulting solutions. Our Experience practice helps clients understand their customers deeply and turn that understanding into experiences, services and products that drive measurable business results. We bring the right blend of customer empathy and business pragmatism to every engagement, partnering with enterprise organizations on everything from foundational customer research and journey strategy to large-scale experience transformation. ABOUT THE ROLE We are seeking a Customer Experience Strategy Consultant to join our Experience practice. In this role, you will help clients understand who their customers are, what they need and where their experiences break down, and then translate those insights into strategies, roadmaps and solutions that create value for both customers and the business. You will do hands-on work across customer research, journey and service design and CX measurement, partnering closely with client stakeholders and with Experient’s product, technology and data teams to bring strategies to life. ABOUT YOU You’re smart, insatiably curious and deeply empathetic toward your clients and their customers. You may have honed your craft at an agency, a CX or design consultancy or a boutique firm, and you’re comfortable owning work end to end, from framing the problem and running research to facilitating workshops and presenting recommendations to executives. You understand that great customer experience is as much science as it is art: you’re as comfortable with data and business cases as you are with sticky notes and journey maps. You love solving hard problems with smart, collaborative people, and you care a lot about delivering excellence. Location: Atlanta, GA; Hybrid work environment with travel as required. WHAT YOU’LL DO Partner with client leaders to define customer experience strategies, visions and priorities
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About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do Run the monthly and quarterly commission cycle, from pulling data and calculating commissions to validating payouts, getting approvals and handing off to payroll. Investigate rep questions, document what you find, recommend fixes, and clear issues quickly so reps trust their payouts. Work with Salesforce and data owners to keep source data clean, map new fields and deal types, and find upstream problems before they turn into payout errors. Reconcile and audit payouts against payroll, bookings and plan terms every cycle. Model the cost and payout impact of proposed plan changes and set up new plans in the system. Automate manual steps, tighten SLAs and build reporting on attainment, payout cost and comp effectiveness. What you’ll bring 5+ year
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do You'll own the operational backbone that connects what we sell to what we bill: turning executed contracts and agent usage into accurate bookings and reports, and turning the data behind both into critical insights the business acts on. This role sits at the center of the company’s business model and works across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development. Own Order Management across the Customer Lifecycle Own the path from signature to booking: build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms Collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting Leverage and spearhead order man
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the role Sierra’s AI agents depend on foundation models to reason and act in real time. The Inference team builds the systems that make those models fast, reliable, and efficient at scale. As a Software Engineer on Inference, you’ll help define Sierra’s inference architecture across both self-hosted models and third-party inference providers. You’ll work on the systems responsible for serving and routing inference, managing capacity and quota, and optimizing for latency, reliability, and cost. This is a systems-first role at the intersection of distributed infrastructure and AI. You don’t need to be an ML researcher—we’re looking for engineers who love complex systems problems and are excited to apply that expertise to one of the fastest-moving areas
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As an Agent Strategist , you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. Own the Agent Development Life Cycle . Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Associate, Broker Dealer Operations, you'll join the Coinbase Capital Markets (CCM) team and serve as a subject-matter expert within the operational engine supporting Coinbase's U.S. equities brokerage business. This team keeps customer accounts, trades, cash, positions, transfers, corporate actions, and regulatory reporting accurate, controlled, and scalable. You'll independently manage complex operational workflows, strengthen controls, and partner with Apex and internal teams to turn recurring manual work into reliable processes and tooling. What you'll do: Own recurring broker-dealer operations workflows across one or more areas, including reconciliations, corporate actions, securities transfers, account maintenance, error processing, and regulatory reporting support. Perform daily order, trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating breaks, documenting root causes, and driving resolution to closure. Manage complex exceptions and time-sensitive incidents by coordinating remediation across Apex, Engineering, Product, Trading, CX, Compliance, Finance, Legal, and Risk, prioritizing by customer, financial, and regulatory impact. Build and maintain audit-ready documentation, including SOPs, runbooks, control checklists, and process maps, translating operational lessons into durable controls. Partner wit
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. Sales strategy & planning: Develop and exe
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Job Description: Role We are looking for a Senior Recruiter to join our People & Culture (Talent Acquisition) team in Germany. This role will predominantly focus on hiring senior sales (Account Execs, Sales Managers, RVPs etc) across the DACH region You’ll be a hands-on full lifecycle recruiter dedicated to building high-calibre pipelines for our EMEA organization. Your primary focus is proactive, high-velocity sourcing of qualified, diverse candidates and driving end-to-end hiring excellence. What you’ll do (Role Expectations) Own full-cycle recruiting with business leaders across EMEA, managing the process from intake and calibration to the final close Lead with sourcing by building net-new pipelines via LinkedIn Recruiter, talent maps, and targeted campaigns to maintain 2–3x pipeline coverage per role Partner directly with VPs, Directors and Managers to forecast demand, define profiles, calibrate market compensation,
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do Set the standard for great marketing and PR in a hyper growth, founder-led company. Work cross functionally to raise awareness of Sierra. Maintain overall responsibility for local marketing as well as press, public speaking and social media. Be a key part of Sierra’s global Marcomms team — pitching in as needed. What you’ll bring Deep knowledge of Japan and the Japanese tech/business environment. Entrepreneurial and scrappy — you like to try new things, and you lean into risk. A problem solver — you roll up your sleeves and solve what’s thrown at you. Fast and calm — you move quickly and are poised under pressure. Strong execution — you deliver what you promise, to a high standard. Creative — you can set the standard for what drives conversat
Turn promising opportunities into products that create meaningful value for customers and the business. As a senior product manager at Gallup, you’ll anticipate where the market and our customers are heading, determine which opportunities are worth pursuing, and lead the development of products that strengthen Gallup’s portfolio and generate measurable returns. This is not a maintenance role. You’ll own a portfolio of initiatives end to end, bringing structure and execution discipline to complex, cross-functional efforts and making thoughtful prioritization decisions. You’ll partner closely with engineering, design, research and senior product leaders to turn high-potential opportunities into products that customers value and that drive adoption, growth and return on investment. What You’ll Do Identify and size market opportunities by synthesizing customer insights, market and competitive signals and Gallup’s data to determine where to play, which customer segments to serve and the potential return Build business cases, weigh initiatives against business impact, effort and risk, and maintain focused, well-communicated road maps aligned with the product managers who own core products Define success metrics, guardrails, ROI expectations and stop conditions before development begins, and establish the measures needed to evaluate results Drive end-to-end product decisions by clarifying problems, defining scope, validating assumptions with customers and deciding when an initiative should advance, pivot or stop Engage directly with enterprise clients, senior internal stakeholders and early adopters to test ideas, gather feedback and refine products Anticipate risks and surface trade-offs early to keep work focused and moving forward Partner with research and design to create exceptional user experiences grounded in behavioral science and Gallup’s rigorous research standards Lead cross-functional product launches in partnership with the launch program manager Help elevate
About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. OpenAI’s Payroll team is responsible for timely and accurate processing of payroll and ensuring compliance with all statutory regulations. About the Role At OpenAI, payroll is not a back-office function — it is mission-critical infrastructure. We are seeking a seasoned International Payroll lead to scale and continuously improve the global payroll and payroll-support ecosystem that serves one of the fastest-growing and most technically sophisticated organizations in the world. This role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead the international payroll processing team and oversee end-to-end payroll delivery across EMEA and APAC, ensuring employees are paid accurately, on time, and in compliance with local requirements. Own day-to-day operations with outsourced payroll and BPO partners, including payroll calendars, inputs, reconciliations, service-level performance, quality standards, issue resolution, and escalations. Lead the payroll workstream for global expansion and new-country launches, including payroll registrations, in-country vendor setup, implementation, testing, systems integration, and go-live readiness. Partner with People, Finance, Tax, Legal, Benefits, Equity, and Treasury teams to ensure accurate upstream inputs, funding, accounting, and downstream reporting. Draft and maintain payroll documentation, process maps, operating procedures, and internal controls to support compliance, audit readiness, and business continuity. Proactively identify and resolve payroll discrepancies and employee inquiries within SLAs, determine root causes, and implement controls that prevent recurrence. Use data, automation, and AI-enabled tools to improve controls, reduce manual work, and increase the scalability an
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Travel, Transportation and Hospitality team The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are pioneers in the travel space and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us not only to deliver exceptional customer experiences, but also to drive meaningful growth for their businesses. Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting even
The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we're behind some of Spotify's most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you'll keep millions of users listening by making great recommendations to each and every one of them. We're looking for a Technical Program Manager to help bring some of our most meaningful machine learning and personalisation work to life. You'll lead cross-functional programs that shape how hundreds of millions of listeners discover music, podcasts, and audiobooks. You'll be the connective tissue between teams who turn billions of daily listening signals into recommendations that feel personal to every listener. What You'll Do Lead end-to-end program management for large-scale ML and personalization initiatives, bringing together engineering, data science, product, and design. Drive the delivery of recommendation systems and personalization models used by listeners around the world, with clear accountability for outcomes. Own program roadmaps, milestones, dependency maps, and risk plans, identifying risks early and working with teams to resolve them before they become blockers. Orchestrate ML development workflows, including model training pipelines, experimentation, data infrastructure, and production deployment. Partner with engineering leaders on capacity planning, resourcing, and technical trade-off decisions. Drive alignment across ML engineering, data science, product, platform, and UX teams so everyone is working toward the same goals. Set up program metrics, reporting rhythms, and dashboards that give leadership clear visibility into progress, risks, and decisions. Keep leadership well-informed with no surprises through clear, data-in
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role You will have the opportunity to work with tremendous Services, Engineering and Sales teams and wear many hats. This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers. What You Will Be Doing We are looking for a delivery architect who demonstrates visionary leadership by orchestrating and implementing Elastic solutions, generating customer business value from our products. Grouping responsibilities in the following areas: Assess and Design Thoroughly analyze and understand customer business pain points and intricate technical challenges Gather requirements in complex enterprise customer environments Master Elastic solution architectural design on platforms integrating with other enterprise technologies Create and build out customer road maps Demonstrate technical authority by proficiently articulating complex technical solutions in clear language, effectively persuading the audience to embrace recommended best practices while presenting and delivering Elastic's optimal solutions. Implement and Deliver Orchestrate and implement capacity planning in mission-critical environments Perform technical audits, upgrades, platform migrations, and use-case expansion Work with and guide our customers along their ever-maturing Observability journey Influence and C
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Public Sector team Sierra recently received FedRAMP High certification and were awarded our first contract with a federal agency. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession,
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