Merchant Onboarding Associate Jobs

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . This role sits at the intersection of advertiser experience and ad creative, owning the tools and workflows that help advertisers create, manage, and optimize the right ad for the right Pinner at scale. You’ll shape how creative assets are uploaded, organized, and activated across campaigns, including new AI‑powered and automated solutions. Your work will directly impact how efficiently advertisers of all sizes can create on‑brand, high‑performing campaigns, and will be a key driver of Pinterest Ads revenue growth. What you’ll do: Lead end-to-end design for Merchant AI Assistant experiences across Pinterest Business Assistant workflows, including onboarding, catalog health, and Catalog Enhance. Define cohesive patterns that connect conversational AI with contextual product experiences, helping merchants understand priorities and complete

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The role As part of our regional growth, we are looking for a strategic and experienced leader to serve as our Head of Customer Due Diligence, Americas. You will oversee a team of five people managers and a total of ± 45, spanning onboarding to ongoing reviews, and will play a pivotal role in evolving the CDD function across the region. You will work closely with internal stakeholders - Compliance, Commercial, Product, and Legal - and external stakeholders, including merchants and regulators, to ensure Adyen delivers a risk-aware, efficient, and scalable onboarding and review experience. This role is perfect for a builder, someone excited to drive change management, shape strategy, and create scalable processes as we continue to grow in the Americas. What you’ll do Team Leadership & Development Lead and coach a high-performing CDD team across Sao Paulo, San Francisco and Chicago, including five people managers empowering them to grow in CDD knowledge and leadership skills. Recruit and expand the function as needed to support regional growth, ensuring consistent coverage and capability across locations. Track and evaluate team performance against key metrics and global/regional OKRs, driving continuous improvement. Strategy, Operations & Stakeholder Management Define and execute the regional CDD strategy, ensuring alig

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Risk Analyst, Direct Customer Onboarding Adyen is looking for a hands-on CDD Risk Analyst to join our Direct Customer Onboarding team and contribute to the growth and scaling of our customer base in North America. In this role, you will perform necessary enhanced due diligence, including reviewing KYC documentation and assessing potential anti-money laundering risks, to protect Adyen and our customers. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and understanding of them remain up-to-date and compliant. You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product. What you will do Execute upon Know-Your-Customer (KYC), Customer Due Diligence (CDD) procedures and Enhanced Due Diligence (EDD). Collect and analyze customer information whilst documenting material changes to their organizational structures, legal entity(ies) and policies. Perform KYC checks on our merchants, collect and verify relevant documentation and iterate on the process flow. Guide our merchants and be the first point of contact for every account onboarding. Be an internal product advocate, drive process improvements and feedback o

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Role Summary We’re hiring a strategic, hands-on Country Account Management Lead for Poland, based in Warsaw, to lead and scale our account management function. You’ll lead the Poland account management team, guide its day-to-day work and advise the team, and bring structure while working on the ground. You’ll be accountable for gross value growth, adoption of new products and team performance. This is a leadership role: you’ll set the country strategy, work with senior stakeholders from other teams, and take part in top management quarterly business reviews. What you’ll own Strategy & Vision: Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap, including pricing, discounts and exclusivities for Poland. People Leadership: Lead the Poland team and guide its day-to-day work. Hire, coach and develop high-performing team members; run regular 1:1s, calibration, and career planning. Operational Excellence: Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel. Revenue & Retention: Own revenue retention, expansion (upsell/cross-sell), and churn re

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Inside Sales Representative you will manage the entire sales cycle, from lead generation to closing deals, by engaging with prospective Wolt merchants over the phone. You will have a direct impact on Wolt’s growth by identifying and onboarding new restaurants. What you’ll be doing Day-to-day in this role you’ll work with: Lead Generation & Acquisition: Research and target potential Wolt merchants across Hungary Execute outbound cold calls to generate new business opportunities and build a strong sales pipelin

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Role Summary: We’re hiring a strategic, hands-on Subregional Head of Account Management to lead and scale our account management function to support our Rx, NV and Commerce Platform teams. You’ll manage a layer of Team Leads (managers of frontline Account Managers) or directly manage Account Managers in several countries and be accountable for the overall retention, revenue growth, and operational excellence across the segment. This is a leader role — you’ll set strategy, build the playbook, run operations & forecasting, recruit and coach leaders, and partner cross-functionally to drive lifetime value for thousands of merchants. What you’ll own: Strategy & Vision: Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap. People Leadership: Line manage Team Leads and frontline Account Managers. Hire, coach, develop and scale high-performing leaders; run regular 1:1s, calibration, and career planning. Operational Excellence: Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel. Revenue & Retention: Own revenue retention, expansion (ups

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As we are growing rapidly, we’re looking for a Senior Account Manager to provide excellent account management and support to a diverse portfolio of restaurant partners. Your portfolio will include enterprise partners, key accounts, and small and medium businesses (SMBs), so you’ll balance strategic negotiations and growth opportunities with day-to-day partner needs. Day-to-day in this role you’ll: We’re looking for someone who knows how to build great partnerships and drive real growth. Here’s what your day-to-day might look like: Finalising deals with existing restaurant partners across your portfolio — structuring, negotiating, and closing with care. Drive adoption of Wolt products and services. Grow relationships with existing partners by understanding their needs and helping them thrive. Boost performance with regular check-ins, data insights, and quality reviews. Own the partner journey after onboarding, acting as the main point of contact. Collaborate cross-functionally—especially with ops, marketing, and sales—to plan campaigns, solve challenges, and build business cases that create value for partners. Analyze the market and keep an eye on competitors to stay ahead. Use data smartly to focus your energy where it makes the most imp

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Enterprise Sales Manager you’ll drive the growth of Wolt’s retail offering by acquiring strategic partnerships with new merchants. You’ll represent Wolt as a trusted partner in the retail space, shape our offering across multiple verticals, and build long-term value for both Wolt and our partners. What you’ll be doing As Enterprise Sales Manager, you’ll take end-to-end ownership of the enterprise sales cycle, from strategy and prospecting to contract negotiations and onboarding. You’ll identify high-potential retail pa

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Unser Account-Management-Team bildet das Herzstück von Wolt und stellt den Erfolg unserer bestehenden Restaurantpartner sowie von Wolt in Deutschland sicher. Deine Aufgaben Als Account Management Executive baust du starke und nachhaltige Beziehungen zu unseren Partnerrestaurants auf, treibst das Wachstum von Wolt in deiner Region voran und identifizierst neue Potenziale bei bestehenden Partnern in Nordrhein-Westfalen. Da wir die Region gezielt weiter ausbauen, unterstützt du zudem die Entwicklung neuer und weniger entwickelter Märkte. Dein Arbeitsalltag umfasst unter anderem: Verantwortung für das Wachstum und die Performance deiner zugewiesenen Region Ganzheitliche Betreuung der Restaurantpartner nach dem Onboarding Vermarktung neuer Services, Produkte und Marketingkampagnen an bestehende Partner Bereitstellung datenbasierter, analytischer After-Sales-Unterstützung zur Performance-Optimierung unserer Partner. Enge Zusammenarbeit mit dem Marketing-Team zur Planung und Umsetzung lokaler Kampagnen. Unterstützung unseres Expansion Teams bei City Launches und/oder der Ausweitung von Liefergebieten. Laufende Analyse des lokalen Marktes sowie des Wettbewerbsumfelds. Unsere Erwartungen* 2–3 Jahre Erfahrung in einer kundenorientierten, kommerziellen Rolle, z. B. im

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Om rollen Vi udvider vores forretning i Danmark og leder efter en Sales Manager til at joine vores erfarne salgsteam i København. Som Sales Manager får du en central rolle i at vækste Wolt i Danmark – ved at onboarde nye restaurant- og retailpartnere til vores platform. Du ejer hele salgsprocessen fra første kontakt til underskrevet aftale og bliver en vigtig del af vores fortsatte ekspansion. Du kontakter potentielle partnere via telefon og mail for at booke møder – og besøger dem derefter personligt for at præsentere Wolt og skabe stærke relationer. Dine ansvarsområder Eje og drive din egen portefølje af potentielle samarbejdspartnere, som du systematisk kontakter og følger op på Booke og afholde møder med restauranter og retailpartnere (fx kiosker, bagerier, convenience og blomsterbutikker) Arbejde ud fra København og på tværs af hele Sjælland for at udbygge Wolts tilstedeværelse i alle vores byer Planlægge dit arbejde effektivt – og være villig til at tage 1–2 overnatninger om måneden, når det giver mening for at dække dit område bedst muligt Forhandle kommercielle vilkår og sikre en grundig overlevering til vores Partner Onboarding Team Samarbejde med resten af salgsteamet om at forbedre salgsmetoder og dele best practices Træffe solide forretningsbeslu

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Retail Development Manager you’ll support and develop retail partners, ensuring they are set up for success on the Wolt platform. You will play a key role in driving growth, improving performance, and strengthening relationships with our partners. What you’ll be doing Day-to-day in this role you’ll: Train venues together with the Onboarding team, providing them with all the tools and information to start working as soon as possible Drive and manage month-over-month sales growth of current venues and improve performance

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Du bist ein*e erfahrene*r und strategische*r Account Manager*in mit einer ausgeprägten "Service zuerst"- und analytischen Denkweise? Reizt dich eine abwechslungsreiche und herausfordernde Rolle in einem der am schnellsten wachsenden Unternehmen Europas? Wenn ja, dann freuen wir uns auf ein Gespräch mit dir! Deine Aufgaben Unser Account Management Team ist das Herz und die Seele von Wolt und stellt den Erfolg all unserer bestehenden Restaurant Partner und von Wolt in Deutschland sicher. Da Wolt sowohl im Umfang als auch im Angebot wächst, muss die Stärke unserer Account Management Abteilung entsprechend wachsen. Als Mitglied des Account Management Teams beherrschst du die Kernfunktionen des Account Managements, einschließlich des Aufbaus starker Beziehungen zu unseren Händlern, der Beantwortung von Anfragen unserer Partner und der Identifizierung neuer Möglichkeiten bei bestehenden Restaurant Partnern. Du interagierst mit Händlern, betreust diese und stellst sicher, dass ihre Erfahrung reibungslos ist und sie für den Erfolg gerüstet sind! Deine täglichen Aufgaben: Betreue dein eigenes Restaurant Portfolio: Sei verantwortlich für die gesamte Beziehung zu den Restaurants nach dem Onboarding, einschließlich: Starke Analyse der Portfolio-Performance und regelmäßi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. The Risk Engineering organization develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe's brand and financial stability. The Premium Merchant Experiences team helps businesses using Stripe succeed by providing high-quality, contextual, and timely premium support options. Our Dublin-based team is a startup within Stripe, building a greenfield product—offering both automated, AI-driven support and improved access to technical experts across Stripe. The Payments Intelligence team is dedicated to simplifying and scaling online payments for merchants. Our primary objective is to maximize payment performance by optimizing conversion rates, minimizing costs, and managing fraud, regardless of whether a merchant processes payments via Stripe. We are responsible for developing products such as Radar, Authorization Boost and Authentication, focusing on the creation of high-performance services and seamless user experiences. Team matching—exact team matching for one of the subteams within this org will begin during final stages. Please note we may al

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: Here at Tide, we are seeking a highly skilled and experienced Team Leader to oversee our Acquiring Transaction Monitoring team in our first line of defence with experience in transaction monitoring within the card acquiring space or merchant banking, with a deep understanding of fraud detection, compliance, and risk management. This role requires strong leadership skills, along with a deep understanding of fraud prevention, risk management, and compliance within the payments ecosystem. Your team will be responsible for the monitoring of the transaction and behaviours across our customer base, ensuring we put our genuine members first, whilst spotting and investigating potentially suspicious activity. This ro

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Global Merchant Excellence team The Merchant excellence team is accountable for supporting restaurant and retail partners across all markets with key onboarding and lifecycle tasks, acting as their operational support team once they’re live on the platform. The team: Manages partner contacts across live and non‑live channels globally, with UKIE representing the largest share of demand. Handles admin and technical tasks for SMB, Mid‑Market and National partners (e.g. account and menu creation, menu edits, tablet installation and troubleshooting, photography, compliance actions like DAC7, refund disputes, and inbound phone/chat support). Acts as the sole point of contact for self‑serve partners after they “graduate” from early‑life onboarding, working closely with New Partner Experience and Account Management teams. Operationally, most day‑to‑day volume is handled by third‑party vendors aligned by language and market. Our in-house teams own complex queries, escalations, and performance management across markets. In this role you'll be involved in these key areas: Managing channel, queue and team leader/ agent performance across our in-house teams in Manchester, UK and Milan, Italy. Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent productivity) to drive improved performance. Present market performance updates and strategic implications to executive leadership. Identify Operational efficiencies that can be gained through automation and process improvements. What you’ll be doing Monitoring and Tracking: Daily/weekly monitoring of key performance indicators (KPIs) for channels (