Merchant Ops Analyst Jobs

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. The Role We’re looking for a Senior Product Manager to drive the next generation of XenPlatform. XenPlatform is one of the most complex products in Xendit’s payment processing stack. Your main job will be to set its overall product direction and make sure we can serve marketplaces and platforms across all our regions. Beyond long-term strategy, we need someone who can get into the weeds and break complex problems down for our engineering teams. You’ll bring payments experience, a track record of building global products at scale, and strong commercial judgement, so that what we build covers all our markets and scales sustainably. You’ll have full ownership of your team’s strategy, priorities and outcomes, and the autonomy to define the next phase of XenPlatform. What you’ll do in this role Drive the overall product strategy and roadmap, balancing competing stakeholder requests across teams and clearly communicating your prioritisation framework to senior leadership Deeply understand enterprise customers across segments (marketplaces, embedded finance and SaaS platforms), leveraging their feedback to define your longer-term roadmap Partner with Finance, Compliance, Legal and GTM to define the ideal customer profile (ICP) Xendit should focus on Design intuitive experiences across the API and the Xendit Dashboard, so merchants can clearly see how their platforms are performing and accurately reconcile their own data Build scalable account structures that accurately reflect how our enterprise merchants’ organisa

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Implementation Engineer As an Implementation Engineer at Adyen, you will partner with fast-growing and enterprise businesses to design, integrate, and scale how they use Adyen’s payment platform. This role sits at the center of complex technical delivery and pre-sales collaboration, where you help merchants make architectural decisions that directly impact performance, scalability, and global expansion. You’ll work on complex integration challenges where design decisions shape how global merchants operate at scale. We are looking for an Implementation Engineer who is both consultative and technical, with strong experience in APIs, integrations, and technical delivery. You will act as the primary technical partner for merchants, owning projects from solution design through to successful launch. What you’ll do: Deliver end-to-end implementation projects from solution design through to go-live Design and help merchants build high-performance, API-based integrations for complex systems. Partner closely with Sales during pre-sales to shape solutions, assess feasibility, and support technical discussions with prospective merchants Act as the primary technical partner for merchants, guiding architecture and integration decisions Build alignment across Product, Engineering, Sales, and Project Management to drive the best outcomes for

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Flexport is looking for a creative, technically-minded Senior Data Scientist who is excited about solving challenging problems in fulfillment and logistics. We provide ecommerce merchants a full range of "factory to door" logistics solutions. This role focuses on building automated decision-making processes that ensure that we meet or exceed the expectations of our merchants for fulfillment speed and reliability, while growing the network in a cost-efficient way. Data is at the heart of our business, and as a Data Scientist, you will develop first-in-class science products to make fulfillment easy and efficient for our merchants. In collaboration with multidisciplinary product, engineering, and business/operations teams, you will apply advanced Operations Research (OR) and Machine Learning (ML) methods to deliver data-driven insights and automated decision-making solutions in Flexport’s fulfillment products. Our business, product, and engineering teams collaborate closely with our Data Scientists to share domain knowledge, test hypotheses at scale, and develop promising solutions that can be quickly and widely deployed. We are passionate about prov

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our Unified Commerce customers. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants. Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level; Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs; Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement; Provide strategic and consultative advice to help influence and full-fill the global paym

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Business Development Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Business Development Manager to join our Genova team. In this role, you’ll help us build new relationships with Genova 's most premium and regarded restaurants and stores, acting as a founding member of our regional growth efforts. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional Sales team, reporting to the Sales Lead. You will be a critical driver of our expansion in Italy, focusing on high-end partnerships and providing a world-class onboarding experience for new merchants. Here’s what your day-to-day might look like: Strategic Prospecting: Map, prospect, pitch, and close new restaurants across Genova, acting as an area expert who knows the local food scene and upcoming trends inside out. Consultative Selling: Communicate with restaurant owners through physical visits, calls, and social media to demonstrate the value of Deliveroo’s technology and help them overcome any barriers to joining. Onboarding Support: Guide partners through the joining process, ensuring they have the best poss

We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014 in Sydney, Australia, Afterpay has over 24 million active customers globally and more than 250,000 of the best retailers around the world including DSW, Finish Line, Levi’s, Primark, and M&S,and many others. Afterpay, and now Clearpay in the UK, are helping people spend responsibly! We empower customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Clearpay is deeply committed to delivering positive outcomes for customers. Now under the Block ecosystem, we are focused on supporting our community of shoppers. We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. Join a movement in which everyone can win. Job Description Reporting to the Head of Mid Market and Enterprise Sales, you will join a successful dynamic team. We are looking for a passionate, and committed outbound Account Executive to engage and sell Clearpay to Mid Market merchants across the UK. You Will: Outbound prospect via email and phone to generate new opportunities Manage the entire sales funnel Facilitate conversations with senior executives and business owners at target accounts Develop a strong pipeline of opportunity Identify the metrics and key value propositions that will drive mutually beneficial contracts Clearly demonstrate our USP's over and above our competitors Negotiate and close long term contracts that benefit both Clearpay and our partners Be accountable to your target and demonstrate control of your opportunities th

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Authentication & Tokenization Team Operating at the intersection of high-grade security and conversion optimization, our Authentication and Tokenization systems deliver robust solutions for global commerce. The Adyen Tokenization solution securely vaults payment credentials to enable seamless, friction-free checkout experiences worldwide while ensuring adherence to localized market regulations. Our Authentication engine dynamically optimizes transaction flows to eliminate checkout friction while maintaining strict compliance. Both products are core pillars of Adyen Uplift , an advanced, AI-powered payment optimization suite designed to drive peak performance for global enterprise merchants. By capitalizing on Adyen's vast, unparalleled global payments data, Adyen Uplift offers intelligent, AI-powered solutions that help businesses maximize payment conversions, streamline fraud management, and reduce the overall cost of transactions. Based in one of the world's most dynamic fintech hubs, our engineering team navigates intricate compliance frameworks, including the RBI's Card-on-File Tokenization (CoFT) and multi-factor authentication mandates. We design and scale low-latency, highly resilient distributed systems that process millions of daily transactions. Joining this team means taking complete, end-to-end ownership of mission-c

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Global Warehouse Strategy Manager, Warehousing & Logistics Adyen's In-Person Payments solution combines our physical payment devices with our core processing platform. Supply Chain empowers customers to process seamlessly by delivering fully functioning hardware (payment terminals, cards, and related accessories) while unlocking value through metrics and insights to enhance and streamline operations. We are seeking an experienced, high-impact Global Warehouse Strategy Manager to join our Warehousing & Logistics team in Singapore. In this strategic role, you will hold global end-to-end ownership for relationships with key external warehouse partners, lead high-stakes global supply chain projects, and act as the primary strategic nexus between HQ, regional teams (EMEA & APAC), and key internal business functions. What you'll do We operate in a high-growth environment that demands continuous optimization and improvement. With many opportunities for enhancement, we expect you to take initiative. Your main responsibility is to: Global Partner Ownership & Governance: Serve as the global owner for relationships with key external warehouse partners. Lead performance reviews, track global metrics/SLAs, manage contracts changes, and oversee multi-region projects to ensure best-in-class service to merchants. Cross

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Management, Support and Services (TAMSS) supports Stripe’s largest, fastest-growing, and most strategically important users through our paid support offerings. Technical Account Managers serve as trusted advisers to users and account teams. They combine an understanding of a user’s business, Stripe integration, technical architecture, and strategic priorities to improve integration performance and resilience, lead complex engagements, and coordinate Stripe’s response to critical issues. The EMEA organization supports direct merchants and platforms across a diverse set of markets, industries, and technical environments. The team partners closely with Sales, Customer Success, Product, Engineering, Support, Professional Services, and Solutions Architecture. What you’ll do As Head of Technical Account Management for Europe, the Middle East, and Africa (EMEA), you will own the regional direction and performance of TAMSS, including teams supporting Stripe’s largest direct merchants and platforms. You’ll translate Stripe’s global priorities into regional plans that reflect EMEA’s markets, users, and commercial opportunities. Your remit will include user outcomes, service quality, paid support growth, organizational health, and the effective allocation of TAM capacity. You’ll also serve as an executive partner for strategically important users and represent EMEA on the global TAMSS leadership team. Insights from the region will

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Litigation team at Stripe works on complex technical and legal matters involving disputes, insolvency, litigation, arbitration, regulatory investigations, and other escalated issues. The team supports products and services that help businesses around the world grow. As a Litigation Paralegal, you'll support the team on pre-litigation, litigation, investigations, and insolvency matters across a range of issues. What you'll do You'll support the Litigation team in managing disputes, insolvency, litigation, arbitration, and other escalated matters. You'll prioritize competing requests, build effective relationships with internal partners, and help the team respond to matters in a fast-paced environment. Responsibilities Manage bankruptcy and insolvency matters involving Stripe merchants in Europe, the Middle East, Africa, and Asia-Pacific, including filing proofs of claim, responding to requests from insolvency practitioners, and escalating matters that require attorney support Provide paralegal support for litigation and regulatory investigations, including fact investigations, issue analysis, discovery, and matter management Assist with all aspects of discovery, including implementing legal holds and collecting and producing documents Handle and respond to small claims matters globally Support overall matter management for the Litigation team Organize and maintain knowledge-management resources Contribute to special projects and adapt to

Who we are About the team The Radar ML team builds the fraud detection models that protect Stripe's $1.9 trillion payment network from fraud. The team owns 10+ real-time deep learning models that must constantly evolve to stay ahead of fraudsters. Each ML improvement translates directly into dollar impact for Stripe and its users. The team's models also power the Radar product suite that tens of thousands of businesses use to screen payments and manage fraud. Radar is growing fast, and the team is actively building new products like defenses against AI token theft, free trial abuse, and programmatic attacks. What you'll do In this role, you will own ML work across the full lifecycle: researching new fraud patterns, building and deploying models, and sharing results directly with top Stripe customers. You will have opportunities to optimize Stripe’s most intensive ML models, and opportunities to ship 0-to-1 products from scratch. Responsibilities Design, build, train, evaluate, deploy, and own ML models in production that detect fraud across Stripe’s global payments network Design and build large-scale ML systems that operate on diverse and large scale data Experiment and iterate on ML models to achieve key business goals around data quality and accuracy Develop pipelines and automated processes to train and evaluate models in offline and online environments Integrate ML models into production systems and ensure their scalability and reliability Collaborate with product, data science, and engineering partners across Stripe to identify opportunities where ML can improve outcomes for merchants and consumers Engage with the latest ML/AI developments and take calculated risks in transforming innovative ideas into productionized solutions Mentor engineers and contribute to a strong ML engineering culture within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are enco

Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. InMobi InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. We’re looking for an engineer who can work across Generative AI, model fine-tuning, optimization, and on-device deployment for iOS and Android. This role is ideal for someone who enjoys taking models beyond experimentation and making them actually work on consumer devices under real constraints such as latency, memory, battery, thermal limits, and model size . What you’ll work on Image Generation, VTON, identity-preserving a

About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role You will be joining our Solution Engineering team and will be the primary technical lead during engagements with our prospective and existing merchants. You will help qualify, shape, close and support new and existing business opportunities. You will provide technical guidance and oversight on our most exciting opportunities whilst working alongside our sales teams. Your day-to-day will focus on: Working with our sales team on new and existing opportunities Presenting and crafting demos showcasing our product Performing technical discovery and architecting solution designs for prospects Work closely with our product team on product improvements, new initiatives and feature requests Work alongside implementation managers and customer success teams to ensure a smooth journey for clients What excites you You are a problem solver at heart You have a love for learning and are curious by nature You are consultative and love to get stuck into the detail You have a growth mindset and are open to new lines of thought You love to help clients accelerate their growth and build innov

About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role You will be joining our Solution Engineering team and will be the primary technical lead during engagements with our prospective and existing merchants. You will help qualify, shape, close and support new and existing business opportunities. You will provide technical guidance and oversight on our most exciting opportunities whilst working alongside our sales teams. Your day-to-day will focus on: Working with our sales team on new and existing opportunities Presenting and crafting demos showcasing our product Performing technical discovery and architecting solution designs for prospects Work closely with our product team on product improvements, new initiatives and feature requests Work alongside implementation managers and customer success teams to ensure a smooth journey for clients What excites you You are a problem solver at heart You have a love for learning and are curious by nature You are consultative and love to get stuck into the detail You have a growth mindset and are open to new lines of thought You love to help clients accelerate their growth and build innov

Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. InMobi InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance - An InMobi Group Company Founded in 2019, Glance is a consumer technology company that operates disruptive digital platforms including Glance, Roposo, and Nostra. Glance’s ’smart lock screen’ inspires consumers to make the most of every moment by surfacing relevant experiences without the need for searching and downloading apps. Glance Lock Screen is currently available on over 450 million smartphones worldwid