Merchant Support Jobs

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview We’re looking for a Senior Account Executive who knows how to turn complex opportunities into meaningful revenue and wants to play a key role in Breeze’s next stage of growth. This is an opportunity to help build out our EU Sales team. You’ll own the sales cycle from first conversation through close, building relationships with high-value prospects, breaking into strategic accounts, and helping companies rethink how they move money. This is a role with real ownership and plenty of room to make your mark. You’ll have the autonomy to build your pipeline, shape your approach, and work closely with Product and Marketing to influence how we go to market. We’re looking for someone with sharp commercial instincts who can build trust quickly, navigate complex deals, and create a compelling reason for customers to choose Breeze. If you’re a builder and a closer who loves opening doors, winning meaningful business, and helping scale an ambitious fintech, we’d love to meet you. This role will be hybrid in our Amsterdam office once finalized. What You’ll Do Own the full sales

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. We are hiring a Business Development Representative! As our Business Development Representative, reporting to our Director of Sales, EU, you'll own the top of the funnel: identifying the companies that should be running on Breeze, getting through to the people who actually make the decision, and turning cold accounts into conversations our sales team can close. This is an execution role with real judgment attached. You'll build target lists from scratch, work accounts across email, LinkedIn, phone, and wherever else your buyers pay attention, and write outreach that earns a reply from operators who get pitched by a payments company every week of their lives. It's also a build role. Outbound at Breeze is still early, and the targeting, sequences, and messaging you prove out become the playbook the next set of hires runs. We're looking for someone who thrives in fast-moving environments, wants meaningful ownership, and is excited to build rather than simply maintain. This role will be hybrid in Amsterdam once we create an office. What You'll Do Pipeline generation Own outbound pip

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. We are hiring a Business Development Representative! As our Business Development Representative, reporting to our Head of Sales, you'll own the top of the funnel: identifying the companies that should be running on Breeze, getting through to the people who actually make the decision, and turning cold accounts into conversations our sales team can close. This is an execution role with real judgment attached. You'll build target lists from scratch, work accounts across email, LinkedIn, phone, and wherever else your buyers pay attention, and write outreach that earns a reply from operators who get pitched by a payments company every week of their lives. It's also a build role. Outbound at Breeze is still early, and the targeting, sequences, and messaging you prove out become the playbook the next set of hires runs. We're looking for someone who thrives in fast-moving environments, wants meaningful ownership, and is excited to build rather than simply maintain. What You'll Do Pipeline generation Own outbound pipeline for your territory and hit weekly and monthly meeting targets. Run high-

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. Role Summary: We are seeking a proactive and result-oriented professional to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory. Job Description:  Responsible for the Sales enrollments/Sales in the city.  Do the market race and prepare the list of prospective customers.  Handle the Team Members and motivate them for better sales.  Ensure the team members are in market where enrollments & usage are done regularly.  Should have good networking capabilities and be willing to travel extensively throughout their specified areas. Key Role: 1. Manage an assigned geographic sales area to maximize sales target and meet corporate. 2. Objectives Build Database of key contact persons in the assigned geography. 3. Build and mai

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Senior Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward. Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale. What You'll Do Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants. Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption. Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. At HALA, main responsibility of Marketing Operations Specialist is to support the efficient execution of marketing campaigns and initiatives across HALA’s payment products and services, ensuring effective coordination, performance tracking, and compliance with internal and regulatory requirements. Job Responsibilities: Coordinate the execution of marketing campaigns, promotions, and product launches across customer and merchant segments. Manage campaign timelines, deliverables, approvals, and cross-functional dependencies. Work closely with Product, Sales, Growth, Data, and Compliance to ensure effective campaign execution. Support CRM, marketing automation, customer segmentation, and campaign targeting activities. Track and report campaign performance, including acquisition, conversion, engagement, and product adoption. Maintain marketing dashboards, campaign calendars, trackers, and related documentation. Identify opportunities to improve and automate marketing processes and workflows. Coordinate with external agencies and vendors as required. Ensure marketing activities comply with brand standards, internal policies, and applicable KSA regulatory requirements. Education Bachelor's degree in Marketing, Business Administration, Management Information Systems, Digital Marketing, or a related field. Equivalent years of relevant experience may be considered in lieu of formal educat

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview As our Accounting Manager, reporting to our Head of Finance, you'll own two things that matter a great deal right now: supporting external financial statement audits, and running the multi-entity close and consolidation as we add entities, currencies, and licenses. This is a hands-on role on a small team. You'll be in the detail, preparing schedules, writing technical memos, and reconciling settlement activity, while also building the process and documentation that lets us scale past the current setup. If you like the part of the job where you turn a messy, fast-moving environment into something auditable, this is that job. We're looking for someone who thrives in fast-moving environments, wants meaningful ownership, and is excited to build rather than simply maintain. What You'll Do Audit management Serve as the primary day-to-day contact for our external auditors, managing the PBC list, fieldwork logistics, and issue resolution through to signed opinion. Build audit-ready support: reconciliations, roll-forwards, and workpapers with clear tie-out to the general ledger. Draft

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview As our Assistant Controller, reporting to our Head of Finance, you'll own two things that matter a great deal right now: supporting external financial statement audits, and running the multi-entity close and consolidation as we add entities, currencies, and licenses. This is a hands-on role on a small team. You'll be in the detail, preparing schedules, writing technical memos, and reconciling settlement activity, while also building the process and documentation that lets us scale past the current setup. If you like the part of the job where you turn a messy, fast-moving environment into something auditable, this is that job. We're looking for someone who thrives in fast-moving environments, wants meaningful ownership, and is excited to build rather than simply maintain. What You'll Do Audit management Serve as the primary day-to-day contact for our external auditors, managing the PBC list, fieldwork logistics, and issue resolution through to signed opinion. Build audit-ready support: reconciliations, roll-forwards, and workpapers with clear tie-out to the general ledger. Dra

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview As our Financial Operations Manager, reporting to our Head of Finance, you'll run the daily mechanics of money movement: merchant settlement, liquidity positioning across our banking and custody footprint, and the funding decisions that keep payouts on schedule in every currency and every entity we operate in. This is an execution role with real judgment attached. You'll be positioning cash before markets open, deciding which account gets funded and from where, executing wires and on-chain transfers under dual control, and investigating breaks when a settlement doesn't land where it should. It's also a build role. Much of what you'll inherit runs on spreadsheets and tribal knowledge, and we need it running on process. If you've done treasury or payment operations inside a payments company, a bank, or a crypto business, the shape of this job will be familiar. We're looking for someone who thrives in fast-moving environments, wants meaningful ownership, and is excited to build rather than simply maintain. What You'll Do Merchant setup and settlement Own merchant settlement conf

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue team The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. About the Role We’re looking for intelligent, driven professionals to join our Revenue Analytics team. This team is responsible for comprehensive analyses, reporting, and data solutions to support and grow our Revenue segments. The ideal candidate will have strong analytical and problem solving skills, the ability to craft comprehensive narratives for both internal and external stakeholders, and produce tools and solutions to scale data usage with Revenue. In addition to analytical rigor, the ideal candidate has strong interpersonal skills to work proactively within the organization and with clients to drive forward recommendations. What You’ll Do Optimize decisions and execution with analyses, and communicate to internal and external partners Be a strategic partner with our Client Success and Marketplace Teams as the data SME for respective Revenue segments and merchants for their point-of-sale and Marketplace business Create business cases, insights, and dashboards as well as handle experiments to engage Affirm’s external merchant base; demonstrating Affirm’s value proposition and product performance Create internal analyses to assess Revenue performance, drive recommendations, and inform critical decisions; using insights to serve segment strategy and execution Scale impact Sta

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue team The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. About the Role We’re looking for intelligent, driven professionals to join our Revenue Analytics team. This team is responsible for comprehensive analyses, reporting, and data solutions to support and grow our Revenue segments. The ideal candidate will have strong analytical and problem solving skills, the ability to craft comprehensive narratives for both internal and external stakeholders, and produce tools and solutions to scale data usage with Revenue. In addition to analytical rigor, the ideal candidate has strong interpersonal skills to work proactively within the organization and with clients to drive forward recommendations. What You’ll Do Optimize decisions and execution with analyses, and communicate to internal and external partners Be a strategic partner with our Client Success and Marketplace Teams as the data SME for respective Revenue segments and merchants for their point-of-sale and Marketplace business Create business cases, insights, and dashboards as well as handle experiments to engage Affirm’s external merchant base; demonstrating Affirm’s value proposition and product performance Create internal analyses to assess Revenue performance, drive recommendations, and inform critical decisions; using insights to serve segment strategy and execution Scale impact Sta

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. We are hiring a Staff Machine Learning Engineer, Risk! As our Staff Machine Learning Engineer, Risk, you'll lead the evolution of our ML platform for payment risk, building the production-grade capabilities behind feature engineering, model training, deployment, monitoring, and continuous improvement. Risk decisions sit at the center of our business, and you'll own how those models get built, shipped, and kept healthy. This role reports to the CTO. You'll work closely with Risk, Software Engineering, and Data Engineering, and you'll be the senior technical voice for ML on the risk team. We're looking for someone who thrives in fast-moving environments, wants meaningful ownership, and is excited to build rather than simply maintain. What You'll Do Design and build ML infrastructure for payment risk detection, using Databricks as the core platform, in close partnership with software and data engineers. Bring structure to the team's ML environment: feature pipelines, versioning, job orchestration, and monitoring. Design and productionize models rather than just prototype them, including

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview We are hiring a Junior Full Stack Engineer. You’ll work across the stack to help design, build, and ship user-facing payment products, turning complex financial workflows into experiences that feel simple, fast, and reliable. This is a hands-on, product-focused role where you’ll contribute to meaningful projects from day one. You’ll write production code, solve real customer problems, use AI tools to accelerate how you build and learn, and gain exposure to the full product development lifecycle. You’ll work closely with experienced engineers and partner with Product, Design, Operations, Risk, and Compliance, giving you the opportunity to learn how great products are built in the complex world of payments. If you’re curious, eager to learn, love building, and want to grow alongside a fast-moving startup, we’d love to meet you. What You'll Do Build and scale user-facing fintech products that power Breeze's payments platform. Use AI tools (Claude Code and similar) as a core part of your workflow to scope, plan, and execute large projects across a large, multi-service codebase. I

Role Overview We are looking for a senior Sales Planning & Distribution Strategy leader to drive data-led planning and distribution strategy for a large-scale field sales organisation. The role will focus on network planning, manpower optimisation, territory design, productivity improvement and capability building. Key Responsbilities • Lead Sales Planning and Distribution Strategy for a large field organisation. • Develop manpower and network plans based on business potential, productivity and market requirements. • Design and optimise territories, locations and field-force deployment. • Use business data and analytics to identify productivity gaps and improve sales output. • Develop frameworks for workforce planning, capacity planning and productivity management. • Build and strengthen sales capabilities, processes and planning mechanisms. • Work closely with business, sales and analytics teams to drive data-backed decisions. • Identify opportunities to improve the utilisation of the existing distribution network and merchant relationships across multiple products. • Build scalable planning models that can support future business growth. • Lead and mentor a small team of 1–2 data/analytics resources supporting planning and execution. WHAT WE ARE LOOKING FOR • 10+ years of overall experience, preferably in Sales Strategy, Distribution Strategy, Sales Planning, Network Planning or Sales Transformation. • Experience working with large-scale field sales or distribution teams. • Strong understanding of manpower planning, territory planning and distribution/network optimisation. • Strong analytical and problem-solving skills with the ability to work with business data and translate insights into actionable plans. • Experience designing planning frameworks and processes rather than only executing existing plans. • Strong stakeholder management and communication skills. • Demonstrated experience in capability building and improving sales productivity. • Experience in

About Us Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases.aytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the role: Evangelize and demonstrate the value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data driven insights to business stakeholders to understand and solve for various lending business nuances. The Credit Risk Analyst will be responsible for monitoring , analysing and optimising lending portfolios across consumer / merchant lending products. This includes overseeing portfolio health , developing / refining risk strategies and supporting business growth through risk adjusted decision making. Key Responsibilities : - Portfolio Monitoring & Analytics - Risk Strategy & Policy Design - Stress Testing & Risk Containment - Loss forecasting & scenario planning - Product & Growth Partnership - Collections Interface / Strategy - Compliance & Bureau Management Requirements: - 5 to 8 yrs in portfolio risk management function in Fintech/ Banks/ NBFC - Hands on experience in SQL, Python, R, Pyspark - Good understanding of Bureau data, Alternate Data, Scorecards, Digital Lending API's etc - Ability to translate data into clear insights and recommendations - Familiarity with BI tools like Tableau, Looker , Metabase etc - Understanding of machine learning models in credit risk - Strong problem solving and stakeholder management skills