Office Technology Administrator Jobs

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in the UAE. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage approximately a dozen key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyse key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Suppor

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Why Snowflake ? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。急成長していくデータの未来を私たちと共に築いていきましょう！ Sales team’s Mission ? 営業チームは、様々なインターナルチームやパートナー様と協業しながら、お客様にSnowflakeの価値や魅力を伝えていくと共に、長期的なデータ戦略のアドバイザーとして活動しております。 日本のフィールドセールスチームは顧客サイズや業界ごとにチームを分けて活動しております。ビジネスの拡大に伴い、エンタープライズアカウントを担当頂ける優秀な方を募集しております。一緒に日本市場をSnowflakeで盛り上げていきませんか？ The Impact You will Make Snowflake製品のエキスパートになり、ディスカバリーコール、カスタマイズデモ、見込み顧客へのプレゼンテーションを実施する。 お客様の既存および将来のITロードマップを理解することで、信頼できるアドバイザーとなり、Snowflakeのソリューションを市場内で推進する。 見込み客の認定、新規顧客の開拓、継続的な既存顧客の開拓。 担当アカウントの販売機会の獲得及び導入、拡大、深耕。 ターゲットとなる見込み客リストとアカウントプランを用いて、営業戦略を策定し、四半期および年次ベースで、割り当てられたアカウント／テリトリーにおける売上目標達成を達成する。 CxO、ITエグゼクティブ、LOBエグゼクティブ、および他の主要なステークホルダーと密接な関係を築き、信頼を構築。 セールス エンジニアリング、プロフェッショナル サービス、マーケティング、パートナーを含むクロスファンクショナル・チームと緊密に連携する。 Who You Are エンタープライズ（特に通信業界）またはB2Bソフトウェア営業の経験を持ち、新規開拓と既存深耕の両方に強みがある方。 担当テリトリーを主体的にマネジメントし、優先順位をつけながら自律的に動ける方。 顧客の課題を捉え、社内の関係者を巻き込みながら案件を前に進められる方。 アカウントプランニング、パイプラインマネジメント、顧客との関係構築を通じて成果創出できる方。 Japan Benefits（一部） Free lunch at office 401K（企業型確定拠出年金） RSU Phone & Gym reimbursement 3 day Summer Vacation & 5 day Year-end Holidays Paid Parental Leave Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking fo

We are Datadog's in-house product experts. The Technical Enablement Management (TEM) team empowers customers through technical training sessions, ensuring they maximize the value of Datadog. We combine deep technical knowledge with a consultative approach, demonstrating best practices and tailoring training to specific use cases. As a Manager on this team, you will play a critical role in strengthening our relationships with Sales and Customer Success teams across APJ, developing and coaching the Technical Enablement Managers (TEMs) who report to you, and evolving our enablement programs to better support customer adoption and success. You will lead a distributed team of Technical Enablement Managers covering markets across Asia and ANZ. Manager 2 leaders at Datadog are people-first managers, trusted collaborators, and operational owners. In APJ you will also be the most senior enablement voice in the region, so you will spend as much time building awareness and credibility with Sales and Customer Success as you do managing delivery. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own the positioning and enablement strategy for Sales and Customer Success teams in APJ, driving attach rates by positioning training as a value-added service and increasing consumption of complimentary offerings Build demand upstream: engage Sales and Customer Success teams across the region at scale, keep positioning and materials current, and drive consistent use of the request process Act as the quality gate for incoming work, scoping requests to the right offering, focusing broad asks into targeted sessions, and aligning demand to business need Analyze customer training adoption and feedback, evaluating programs for ROI to inform which offerings to scale, evolve, or r

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Content Systems is the heart of Lyft's language ecosystem. The team is made up of two distinct disciplines, Content Design and Learning Experience Design, who create and own language across Lyft's in-app experiences that help customers succeed on the Lyft platform. We're looking for a Content Systems intern to join our team for the summer. This role will both help design and build our internal content system (think information architecture), and embed in a rotation of design teams as a content design/learning design partner in building products across the Lyft community. Of course, you won’t be alone. You'll work with designers, researchers, marketers, and product managers day in and day out to develop experiences that reach and resonate with riders. This internship will take place in our Toronto office during Summer 2027 . What we're looking for Responsibilities: Support our content system by establishing and translating information architecture to help manage content across Lyft Help teams reconsider existing systems and processes (eg publishing workflows) to align to the new information architecture Support product strategy and vision through content, working on projects as a content designer and learning experience designer Translate complicated concepts into clear in-product copy (UI, notifications, errors, and more) and learning materials Collaborate with designers, visual content creators, researchers, engineers, marketers, data science, product managers, and other stakeholders across tech and ops The ability to translate concepts across the UI, learning center, and knowledge base into connected content objects Manage multiple projects and competing priorities Maintain, evolve and champion the Lyft brand voice and style Skills: Excellent writing skills; ability to

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript, or com

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Why Snowflake ? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。急成長していくデータの未来を私たちと共に築いていきましょう！ Sales team’s Mission ? 営業チームは様々なインターナルチームやパートナー様と協業しながら、お客様にSnowflakeの価値や魅力を伝えていくと共に、長期的なデータ戦略のアドバイザーとして活動しております。 日本のフィールドセールスチームは顧客サイズや業界ごとにチームを分けて活動しております。ビジネスの拡大に伴い、エンタープライズアカウントを担当頂ける優秀な方を募集しております。一緒に日本市場をSnowflakeで盛り上げていきませんか？ The Impact You will Make Snowflake製品のエキスパートになり、ディスカバリーコール、カスタマイズデモ、見込み顧客へのプレゼンテーションを実施する。 お客様の既存および将来のITロードマップを理解することで、信頼できるアドバイザーとなり、Snowflakeのソリューションを市場内で推進する。 見込み客の認定、新規顧客の開拓、継続的な既存顧客の開拓。 担当アカウントの販売機会の獲得及び導入、拡大、深耕。 ターゲットとなる見込み客リストとアカウントプランを用いて、営業戦略を策定し、四半期および年次ベースで、割り当てられたアカウント／テリトリーにおける売上目標達成を達成する。 CxO、ITエグゼクティブ、LOBエグゼクティブ、および他の主要なステークホルダーと密接な関係を築き、信頼を構築。 セールス エンジニアリング、プロフェッショナル サービス、マーケティング、パートナーを含むクロスファンクショナル・チームと緊密に連携する。 Who You Are エンタープライズまたはB2Bソフトウェア営業の経験を持ち、新規開拓と既存深耕の両方に強みがある方。 担当テリトリーを主体的にマネジメントし、優先順位をつけながら自律的に動ける方。 顧客の課題を捉え、社内の関係者を巻き込みながら案件を前に進められる方。 アカウントプランニング、パイプラインマネジメント、顧客との関係構築を通じて成果創出できる方。 Japan Benefits（一部） Free lunch at office 401K（企業型確定拠出年金） RSU Phone & Gym reimbursement 3 day Summer Vacation & 5 day Year-end Holidays Paid Parental Leave Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people

About the Team The Search Product Infrastructure team builds the systems that power search experiences across ChatGPT. We partner with teams developing models, operating inference infrastructure, building specialized search experiences, and maintaining search indexes to bring advances in models and retrieval into production. Our work spans search orchestration, model serving, experimentation, and distributed systems, with direct impact on answer quality, responsiveness, reliability, and efficiency at ChatGPT scale. About the Role As a senior engineer on the Search Product Infrastructure team, you will design, build, and operate the systems that connect models with search at ChatGPT scale. You will tackle challenges in search orchestration, inference efficiency, experimentation, and production reliability, making tradeoffs that directly shape answer quality and user experience. Working closely with researchers and partner engineering teams, you will own projects from technical design through launch and iteration, evolving the architecture as models, product capabilities, and demand grow. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and evolve the services that coordinate search classification, retrieval, ranking, and model inference, working closely with researchers and partner engineering teams to bring new capabilities into production. Improve end-to-end latency, throughput, and infrastructure efficiency through profiling, caching, request routing, and capacity planning, making informed tradeoffs between search quality, reliability, and compute cost. Build experimentation tooling and automation to run reproducible A/B tests, define success metrics, and measure product impact. Use shadow traffic and load testing to validate system behavior, estimate capacity needs, and support safe production rollouts. Own production reliability th

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Growth Finance team partners with Robinhood’s Growth and Marketing organizations to guide investment decisions and help drive efficient, sustainable customer and asset growth. We provide financial and strategic insights across customer acquisition, marketing, promotions, and product-led growth initiatives, with a focus on growing Net Funded Accounts, Net Deposits, and Gold subscribers. As a Finance & Strategy Senior Analyst, Growth & Marketing, you will be a key Finance partner to the Growth and Marketing organizations, combining financial modeling, analytics, and business judgment to inform investment decisions. You will independently own high-impact analyses and leadership reporting, while helping modernize and scale Finance processes through automation and AI. This role is based in our Menlo Park, CA, New York, NY or Chicago, IL offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Own key Growt

Job Title: Desk Officer - Spanish Language Enabled Job Summary: Our Beacon program is seeking a highly experienced Desk Officer, with Spanish language skills, to support our mission to counter global threats. The ideal candidate will have a strong background in intelligence analysis, operations, and counterintelligence, with a focus on supporting complex operations. You will be responsible for providing analytical support to operational personnel, managing, and tracking cases, and conducting research and analysis to inform operational decisions. Requirements: Requires possession of a current/active TS/SCI with Polygraph. Candidates who do not possess this clearance will be disqualified. • Education: A bachelor’s degree in any discipline from an accredited college or university, or equivalent work experience. • At least 7 years of direct customer experience focused on intelligence operations and analysis. • Language Proficiency: Spanish 3+ • Certifications: Relevant professional certifications are preferred. Experience: • Experience supporting complex operations or programs. • Experience working in a fast-paced, dynamic environment. • Experience working in a global or regional context. • Experience in multiple areas, such as countering illicit activities, intelligence analysis, or counterterrorism. Skills: • Research and analysis skills, including open-source research and data analysis. • Excellent interpersonal and organizational skills. • Ability to prioritize competing requirements and manage multiple tasks. • Proficiency with standard office software and databases. • Ability to communicate complex ideas clearly, both verbally and in writing. • Ability to adapt to new tools and technologies. Knowledge: • Knowledge of Intelligence Community operations and best practices. • Understanding of relevant laws

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are looking for a Product Manager to own the Vercel Dashboard, the control plane for every Vercel user, defining how developers and teams interact with Vercel from first login through daily use, across both individual accounts and enterprise organizations. You will lead the shift from what is a project listing page today to a personalized, agent-powered surface that proactively helps users ship and discover value. You will report to the Product Lead and will be located in San Francisco, CA (hybrid). If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team. What You Will Do: Own the product vision, strategy, and roadmap for the Vercel Dashboard, the primary surface through which all Vercel customers interact with the platform Define how agents operate within the Dashboard, from surfacing errors and suggesting fixes to updating code and config on behalf of users Shift the Dashboard from a passive "pull" experience to a proactive "push" experience, surfacing insights, notifications, and recommended actions Define the information architecture and design patterns that product area teams build within, and partner with those teams (Billing, CI/CD, Observability) to keep their experiences consistent and high-quality within the Dashboard shell Collaborate with Engineering to hold an uncompromising performanc

Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this . None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Location/ Schedule: Hybrid 3-4 days in office/week in Vernon The Role: What You’ll Do: Oversee the accounting of multiple revenue streams as well as the design, implementation, and execution of scalable and effective processes for a more efficient close and control environment ensuring proper revenue recognition under ASC 606 Reconcile and investigate outstanding accounts receivable balances Reconcile and dispute chargebacks for all of our AR balances Work with Operations, DC, Wholesale, and other cross-functional teams to ensure accurate customer invoicing and collections. Collaborating for a seamless billing process Review and approve all deferred revenue calculations, ensuring adequate support Create and maintain revenue-related monthly balance sheet account reconciliations Prepare journal entries, as well as review and approve JEs and timely account reconciliat

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Architect / Senior Principal Software Development Engineer (Layer 7 Security & Proxy) to join our team. This is a hybrid role (minimum 3 days a week in Santa Clara, CA office), reporting to the Director, Software Development Engineering in the Zero Trust Exchange department. This architect role is essential to provide technical leadership for the ZIA proxy architecture, with a strong focus on advanced Layer 7 protocols and SSL inspection. You will help improve the quality of code shipped to production by driving sound architectural decisions, implementing innovative solutions, and raising the overall engineering bar for the team. Additionally, you will play a key role in modernizing the ZIA code base by addressing technical debt, fixing existing issues, and rewriting components where necessary. Ultimately, this role is critical for supporting and accelerating the delivery of key proxy roadmap

Software Engineer - Product (AI Teammates Platform Team) AI Teammates are Asana’s flagship AI innovation - autonomous agents embedded directly into enterprise workflows that reason, act, and proactively drive work forward. The AI Teammates Platform (AITP) team owns the execution engine and platform layer that makes these AI Teammates effective, reliable, and scalable. We build the core systems behind agentic execution: model evaluation and rollouts, proactive detection of blocked work, execution quality infrastructure, tool orchestration, and the platform APIs that power AI across all of Asana engineering. Rather than building a monolithic feature, we build a composable foundation. If a Teammate reasons, acts, or autonomously improves - that’s us. We’re looking for people who care deeply about customers and are passionate about building products that improve the way millions of teams work together. As a member of the team developing the software of a product-led company, you won’t just code — you will be an integral part of the entire product development process, from conception to post-launch reflection. Asana is helping teams become significantly more productive with our leading work management platform. You will be manifesting continuous improvements in their experience and helping us achieve our mission to enable all teams to work together effortlessly. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Work in a high-performance, dynamic team with a strong focus on velocity and software quality Contribute to building a complex SaaS application that is a market leader in its segment G

The Asana Marketing team fuels business growth across revenue marketing, product marketing, brand, content, advertising, and lifecycle programs. We build campaigns, content, and experiences that drive impact at scale. As our Senior Copywriter, you will be the definitive creative voice across Asana's Brand Creative team—shaping how the brand speaks across every channel, medium, and moment that matters. This is a leaderful role as much as a writing role: you will define and steward our brand voice, set the standard for copy quality across the creative team, and bring language to life across campaigns, performance ads, sizzle reels, demo video scripts, and more. You will work at the intersection of strategy and craft—partnering closely with art directors, designers, producers, and cross-functional stakeholders—to translate briefs into work that is sharp, original, and unmistakably Asana. You will also be a teacher and force multiplier: codifying our voice in frameworks and guidelines others can apply, mentoring colleagues, and raising the bar for written communication across the Marketing organization. You bring deep conviction and active curiosity to your work, including a genuine interest in how AI can augment the craft of writing. You know how to use these tools intelligently without sacrificing creative ownership, and you build workflows that help the team move faster without compromising quality or your own originality. This role is based in our Vancouver, BC office with an office-centric hybrid schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve Define, steward, and evolve Asana's brand voice: building the guidelines, frameworks, and reference materials that make great writing scalable acros

Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 The Data Governance Strategist is responsible for independently leading, developing, maintaining, and continuously improving the Credit Union’s enterprise data governance program. As the sole contributor dedicated to data governance, this role serves as the primary program owner and business partner for departments across the Credit Union, driving adoption of data governance standards, strengthening data stewardship practices, and promoting a culture of data quality, compliance, privacy, and responsible data use that best serves our members and associates. Essential Functions Serves as the sole dedicated contributor and accountable owner for the enterprise data governance program, independently managing program priorities, deliverables, documentation, stakeholder engagement, and ongoing maturity efforts. Develops, maintains, and refines data governance policies, standards, procedures, templates, and program documentation to align with business needs, regulatory expectations, and enterprise risk priorities. Maintains the enterprise data inventory, data glossary, ownership records, stewardship assignments, data lineage documentation, and related governance artifacts to support transparency and accountability. Lea