Onboarding Team Lead Jobs

About the Role You will be a key driver of merchant growth and success for DoorDash's autonomous delivery partners. This is a hybrid role spanning merchant sales, onboarding, and ongoing success. You'll be on the frontlines helping new merchants join the platform while ensuring existing ones thrive. You'll work closely with account managers, merchants, and internal product teams to shape the merchant experience. You’re excited about this opportunity because you will… Pitch and onboard new merchants to drive autonomous delivery growth and adoption, through direct outreach and in coordination with account managers and sales teams Own end-to-end merchant onboarding and training, ensuring a smooth launch experience Conduct regular success check-ins and follow-ups with merchants to collect feedback and learnings that inform product development Maintain and manage merchant enablement in internal databases, ensuring data accuracy and completeness Support new pilot launches with enterprise partners, providing onsite assistance and closely tracking store performance to identify and resolve issues What We're Looking For 1-2+ years of function-specific experience in sales, account management, merchant success, or operations Bachelor's degree or equivalent experience Strong communication skills with experience managing relationships across multiple stakeholders Ability to travel to merchants to train staff and perform on-site audits to assess product performance and gather feedback Comfort working in a fast-paced, ambiguous environment with a bias toward execution Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) pl

About EOLA Power At EOLA Power, we support mission-critical power systems for organizations that cannot afford downtime. Our customers include hospitals, data centers, municipalities, utilities, and industrial facilities across the United States. We provide maintenance, emergency service, and turnkey solutions for UPS systems, generators, batteries, and related critical infrastructure. Our work ensures businesses remain operational when power interruptions occur. As we continue to grow, we are seeking a highly organized and proactive Compliance Coordinator to support our customer compliance programs and operational initiatives. Position Overview The Compliance Coordinator is responsible for managing customer compliance requirements, insurance documentation, client onboarding, and operational support activities that ensure uninterrupted service delivery across EOLA Power. This is not an entry-level administrative role. We are seeking someone who has previously managed compliance programs, customer requirements, insurance documentation, or similar responsibilities and can contribute immediately with minimal training. The ideal candidate is detail-oriented, resourceful, and comfortable working independently. They take ownership of problems through resolution and understand the importance of meeting deadlines in a fast-paced environment. Key Responsibilities Manage customer compliance platforms, including ISNetworld (ISN), Avetta, NetVendor, and similar systems. Track and maintain customer compliance requirements, including Certificates of Insurance (COIs), safety documentation, training records, and company registrations. Monitor expiration dates and proactively coordinate renewals to prevent lapses in compliance. Work directly with insurance brokers, carriers, and customers to obtain and submit required documentation. Coordinate with internal departments to collect and maintain compliance records. Maintain organized records of customer agreements, registrations

We’re hiring a Sr. Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach

CPI Security , based in Charlotte, North Carolina, is looking for a high-impact Learning & Development Manager to lead enterprise training, onboarding strategy, employee enablement, leadership development, and key talent management processes across the organization. This role partners closely with business line leaders, corporate teams, field leaders, and trainers across the company to ensure employees are equipped, aligned, and developed to perform at their best. The Learning & Development Manager will also lead CPI’s recurring talent review process, support leadership coaching initiatives, and drive consistent training operations across business lines. This is an excellent opportunity for a strategic, hands-on learning leader who can operate with independence, influence senior stakeholders, coach leaders, and bring strong structure and operational rigor to a fast-moving environment. What You'll Do: Enterprise Learning Strategy & Business Line Partnership Own and evolve CPI’s enterprise learning strategy across corporate and field business lines. Partner with divisional leadership and trainer teams to identify training needs, prioritize initiatives, and deliver measurable learning outcomes. Build strong operating rhythms with business line partners, including regular stakeholder check-ins and participation in key leadership meetings. Align learning programs with business priorities, employee readiness needs, and organizational goals. Product, Feature & System Release Enablement Lead the training enablement workstream for product, technology, and IT releases. Partner cross-functionally with Product, IT, Marketing, Operations, and field leadership to coordinate launch readiness. Create, curate, and distribute launch collateral, including job aids, announcements, training materials, and communication plans. Ensure trainers and front-line teams receive release materials in advance, with clear expectations, sequencing, and rollout guidanc

We’re hiring a Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach to

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51452

Individual Contributor JD: We are looking for a motivated Channel Partner professional to help grow and manage our partner ecosystem by identifying, onboarding, and enabling partners for long-term success. This role will focus on building strong relationships with resellers, managed service providers (MSPs), and regional partners to drive customer adoption and revenue growth. This is a great opportunity to join a fast-growing cloud software company, gain exposure to a high-impact ecosystem role, and contribute directly to Datadog’s growth across the region. At Datadog, we value our office culture — the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify, recruit, and onboard new channel partners to support regional growth Enable and support existing partners through training, account alignment, and co-selling activities Build and maintain strong day-to-day relationships with partners Collaborate with Datadog sales teams to identify and drive partner-influenced opportunities Coordinate partner activities including enablement sessions, pipeline reviews, and joint account planning Support marketing and demand generation activities with partners Track partner performance, pipeline contribution, and engagement metrics Help drive partner-sourced pipeline and revenue growth across the region Who You Are: 3+ years of experience in channel sales, partner management, or business development within a technology or SaaS company Experience working with resellers, MSPs, or regional channel partners Strong communication and relationship-building skills Ability to collaborate effectively with sales and cross-functional teams Organized and capable of managing multiple partner relationships simultaneously Comfortable learning technical concepts and positioning value to partners and customers Willingness to travel up to

Procurement & Vendor Management Manager RapidFort | Palo Alto / San Francisco Bay Area — Hybrid Department: Finance Reports to: VP of Finance Employment type: Full-time, Exempt Base salary: $145,000–$165,000 annually Target bonus: 10% of base salary Equity: Eligible for stock options based on level and experience About RapidFort RapidFort is a cybersecurity company helping organisations secure their software supply chains, reduce vulnerabilities, and minimise the attack surface of containerised applications. As we grow, we are looking for a hands-on Procurement & Vendor Management Manager to build and manage the processes behind our purchasing, vendor relationships, and commercial commitments. The Opportunity You will own the vendor lifecycle—from sourcing and negotiation through contracting, onboarding, renewals, performance monitoring, and offboarding. Reporting to the VP of Finance, you will partner with IT, Security, Legal, Accounting, and department leaders to help RapidFort make informed purchasing decisions, strengthen financial controls, and get greater value from its vendor relationships. This role combines strategic negotiation with day-to-day execution. You should be comfortable building processes in a growing technology company and personally managing the details that keep purchasing and vendor operations running smoothly. What You Will Do Procurement & Strategic Sourcing Manage purchasing across software, cloud infrastructure, professional services, consulting, recruiting, marketing, facilities, and other operating needs. Partner with department leaders to define requirements, evaluate vendors, and assess commercial options. Lead competitive bids, requests for proposals, pricing comparisons, and vendor selection processes where appropriate. Negotiate pricing, discounts, payment terms, contract duration, renewal provisions, and termination rights. Identify opportunities to consolidate vendors, eliminate duplicate spending, and improve commerc

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Production areas that are clean, well-lit and temperature-controlled Training and career development , with onboarding programs for new employees and tuition assistance Financial security through competitive compensation, incentives and retirement plan Health care and well-being programs including medical, dental, vision, wellness and occupational health programs, Medical Benefits start day 1 Vacation – 120 hours of accrued vacation (1st yr is prorated) + vacation buy program + 3 personal days + 10 paid holidays Retiree Healthcare program Robust 401(k) retirement savings with a generous company match Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A stabl

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Vision Okta’s vision is to enable anyone to safely use any technology by providing a secure, highly available, enterprise-grade identity platform. Our technology secures billions of workforce logins each year. At Okta, we empower our Account Executives from day one with a world-class onboarding experience, ongoing development, and a culture of support and collaboration. The Opportunity: Strategic Account Executive We are looking for a high-performing, self-motivated Account Executive with a passion for cybersecurity and helping organisations protect against evolving identity threats. As AI adoption accelerates, identity is becoming even more critical. Organisations now need to secure not only employees and customers, but also non-human identities such as service accounts, automation tools, API keys, and AI agents. Okta helps customers bring these identities into a unified Identity Security Fabric, enabling greater visibility, governance, and secure access across the full identity lifecycle. At Okta, you’ll join a company helping define the future of identity security in an AI-driven world, supported by strong onboarding, ongoing development, and a culture of collaboration from day one. As an Strategic Account Executive at Okta, you will work closely with C-suite decision-makers to demonstrate how our platform drives secure, seamless access across their workforce. Your focus will be on both new business acquisition and expansion within our existing

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Vision Okta’s vision is to enable anyone to safely use any technology by providing a secure, highly available, enterprise-grade identity platform. Our technology secures billions of workforce logins each year. At Okta, we empower our Account Executives from day one with a world-class onboarding experience, ongoing development, and a culture of support and collaboration. The Opportunity: Strategic Account Executive We are looking for a high-performing, self-motivated Account Executive with a passion for cybersecurity and helping organisations protect against evolving identity threats. As AI adoption accelerates, identity is becoming even more critical. Organisations now need to secure not only employees and customers, but also non-human identities such as service accounts, automation tools, API keys, and AI agents. Okta helps customers bring these identities into a unified Identity Security Fabric, enabling greater visibility, governance, and secure access across the full identity lifecycle. At Okta, you’ll join a company helping define the future of identity security in an AI-driven world, supported by strong onboarding, ongoing development, and a culture of collaboration from day one. As an Strategic Account Executive at Okta, you will work closely with C-suite decision-makers to demonstrate how our platform drives secure, seamless access across their workforce. Your focus will be on both new business acquisition and expansion within our existing

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Job Overview: Sony Interactive Entertainment (SIE) is part of the Sony Group and responsible for the marketing, sales, and distribution of PlayStation hardware, software, services, and digital content. We are seeking an experienced and strategic Sr. IT SOX Governance Lead to establish and drive end-to-end ownership of IT SOX governance within DTIS Global Service Operations (GSO). This role will serve as the primary lead responsible for IT General Controls (ITGC) governance, control framework ownership, audit coordination, onboarding of new systems, and governance standardization across the enterprise. This position is critical to scaling IT governance capabilities, reducing operational risk, and enabling sustainable compliance operations as SIE continues to grow. The ideal candidate will combine deep SOX and ITGC expertise with strong governance leadership, operational execution, and cross-functional collaboration skills. Key Responsibilities: IT SOX Governance Ownership Own and manage the IT SOX governance framework and ITGC program. Establish standardized governance processes, methodologies, and control design practices. Lead end-to-end ownership of ITGC lifecycle activities including design, implementation, onboarding, testing support, remediation tracking, and

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: You are an experienced Product Leader—strategic, analytical, and customer-focused with strong problem solving skills and a commercial mindset. You will own Membership Plans and the wider Subscriptions platform across multiple markets, shaping how we structure, price, and deliver value to our members as Tide scales. This role is central to defining the future of our subscription offering, ensuring it is flexible, competitive, and aligned to member needs. Working closely with cross-functional teams, you will optimise the end-to-end subscription experience. This includes defining and refining membership tiers, benefits, and pricing models, while ensuring seamless lifecycle management—from sign-up and upgr

You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach to problem-solving Bonus tacos if you have Customer success or sales experience focused on developer tools Renewal management experience Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon) Tinker with AI an

You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform. Remove barriers to adoption so customers achieve their desired outcomes expediently. Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations. Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes. Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting. Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions. Oversee renewals and forecasting, ensuring timely, successful commitments. Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them. Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones. Develop deep expertise in Coder’s products to provide global customer coverage. What we’re looking for 5+ years in customer success or a technical customer-facing role, with experience independe