Operational Account Manager Jobs

Citi's U.S. Consumer Cards (USCC) business is one of the largest card issuers in the United States, serving millions of customers across a broad portfolio of branded, co-brand, and retail services card products. We are seeking to hire a VP Rewards Reengineering - Strategy and Analytics position to be part of the USCC Pricing and Rewards Reengineering team. The VP Rewards Reengineering - Strategy and Analytics position will report to Rewards Reengineering Analytics Lead and will be responsible for developing Rewards strategies grounded in data, customer, and operational insights. This individual will leverage financial analysis to enhance portfolio profitability through many rewards strategic work, balancing customer experience and ensuring regulatory compliance. This role will partner across multiple teams, including Product, Finance, Risk, Legal, Compliance, Technology and Operations to drive Rewards strategies for USCC. Key Responsibilities: Develop comprehensive Rewards strategy recommendations based on in-depth customer insights (both quantitative and qualitative), sound financial impact forecasting and thorough understanding of competitive landscape and regulatory environment Evaluate new initiatives by developing financial sizings, weighing risk / reward tradeoffs, assessing customer impact, and various other key factors Retrieve data and conduct data driven analytics using various analytical tools, software, and techniques Develop robust forecasting and tracking capabilities, and ensure robust quality control in Rewards processes Understand regulatory implications associated with Rewards policy and develop mitigation / opportunity strategies Communicate clearly and effectively to business partners and senior leaders Candidate Qualifications 6+

The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, grow sales and client base in coordination with the consumer sales team . The overall objective of this role is to lead a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams. Responsibilities: Develop a sales plans and drive individual production goals, including building referral network and relationships with internal partners and external contacts Create an environment through activity-based coaching and performance development and implement/execute coaching plan to develop employee’s skill set to achieve personal/branch goals Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities, execute business plan to achieve expected goals in all business categories Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition and ensure clients receive optimal service and monitor/adhere to operational controls Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver customer service Leverage workforce planning tool to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals Integrate segment partners, partner with Assistant Manager and partner with the Division Operational to drive sales and drive outbound sales activities including: representing Citi and building partnerships in the community Conduct daily proof processes to ensure adherence to operational requirements; investigate control

Become a part of our caring community We are looking for a highly motivated Senior Technology Leadership professional to join our IT Operations team. You will support the Lead of the Application Operations Center and Enterprise Post Production Validation teams, with a focus on process automation, innovation, and continuous improvement. You will work with both onshore and offshore resources, ensuring in daily tasks, enhancing application support, and driving improvements in monitoring and validation processes. Main Responsibilities: Collaborate with the Lead to provide operational and strategic support for Application Operations Center and Post Production Validation teams. Identify, evaluate, and implement automation opportunities to increase efficiency and reduce manual workload. Drive process innovation by recommending and deploying advanced tools and methodologies for application operations and validation activities. Analyze existing workflows and develop documentation for standard operating procedures and best practices. Oversee daily application support and monitoring activities to ensure system stability, performance, and reliability. Partner with onshore and offshore teams to coordinate task execution and promote consistent adoption of new processes and technologies. Develop and maintain dashboards and reports to track key performance indicators and present findings to leadership. Ensure automation and process improvements comply with organizational standards and regulatory requirements. Facilitate knowledge sharing, training sessions, and change management activities to support team development and successful project implementation. Engage with stakeholders to gather requirements, understand challenges, and communicate progress on automation initiatives. Ability to create

Job Requisition ID # 26WD101226 Position Overview As Director, Operations Business Partner, you are the dedicated operations partner for Autodesk's Enterprise Customer Sales business. You are embedded with senior Enterprise Sales and CS leadership, serving as their primary point of accountability for the business’s operations. You are responsible for diagnosing and resolving the Enterprise team's highest-impact operational and business challenges, especially those that cut across systems, functions, and organizational boundaries, and you are the direct interface back into Autodesk's Revenue Operations team and other supporting organizations. This is not a coordination or facilitation role. You are accountable for outcomes — doing the work yourself where you can and driving teams to deliver where you can't. What you never do is hand off accountability. The problems are real, the stakeholders are senior, and the work directly affects how a multi-billion-dollar software business operates and executes in the field. When this role is working well, Enterprise leadership moves faster, operational gaps close before they become business issues, and the connection between the field and the broader organization is stronger. That outcome is yours to drive. What Success Looks Like Sales leadership makes operational decisions faster, with fewer escalations to the central Revenue Operations team and supporting organizations. Operational gaps are identified and resolved before they affect field execution The central Revenue Operations organization and critical stakeholders recei

Job Requisition ID # 26WD101203 Position Overview We are looking for an experienced, people-focused leader to join Autodesk’s Digital Support Team. As an Associate Manager, Customer Support, you will lead and develop a team focused on delivering exceptional customer support experiences. You will create a culture of accountability, empathy, collaboration, continuous learning, and feedback while empowering your team to perform at its best. You will coach employees, guide the team through complex product and process challenges, and partner across Autodesk to improve the customer and employee experience. You will also help shape team strategy, identify opportunities for operational improvement, and lead initiatives that move the business forward. In this role, you will continue building your expertise in construction technology while leading a team helping transform the construction industry. Work Location This is a hybrid role based in Denver, CO. Responsibilities Lead, coach, and develop a team of Customer Support Associates, setting clear expectations and creating an environment of accountability, engagement, and growth Own team performance by setting clear expectations, monitoring results, recognizing strong performance, and addressing performance gaps through timely coaching, feedback, and performance management Hire and onboard new Customer Support Associates and support their ongoing growth through career conversations, development planning, coaching, and meaningful learning opportunities Manage day-to-day team operations, including workload, coverage, pr

Job Requisition ID # 26WD101184 Position Overview The License Compliance Sales Representative is a quota-carrying sales professional responsible for driving revenue through Autodesk's License Compliance sales motion. You will own complex opportunities from assessment through close, using software usage intelligence, telemetry, licensing data, and other insights to identify commercial opportunities and shape customer engagement strategies. You will engage stakeholders ranging from operational teams to C-level decision-makers, lead complex negotiations, and orchestrate Autodesk resources to deliver sustainable outcomes for customers and Autodesk. Success requires the curiosity of an investigator, the business acumen of a consultant, and the drive of a high-performing sales professional. Responsibilities Own a portfolio of License Compliance opportunities from assessment and strategy through engagement, negotiation, and close Deliver against revenue goals while maintaining strong pipeline, opportunity, and forecast discipline Analyze software usage, telemetry, licensing, audit, and other customer intelligence to identify commercial opportunities and determine the right engagement strategy Lead consultative, customer-focused engagements and negotiations across multiple organizational levels, including senior executives and C-level stakeholders Translate complex findings into clear business insights and solutions that create sustainable outcomes for customers and Autodesk Orchestrate cross-functional teams and partners to advance opportunities, resolve roadblocks, and drive resul

Work Flexibility: Hybrid or Onsite Join Stryker’s Global Robotics Customer Care team and support the engineering processes that help maintain and improve service operations for the Mako robotic system and related technologies. This role offers the opportunity to contribute to process development, product lifecycle activities, and continuous improvement initiatives within a regulated medical technology environment. The Process Engineer will support repair, upgrade, and service processes while collaborating across functions to ensure quality, compliance, and operational efficiency. What You Will Do Support new product and process introductions by executing engineering activities and maintaining required documentation in accordance with established development procedures. Lead process and procedure updates related to product launches, product integrations, process improvements, and audit readiness activities. Identify and implement continuous improvement initiatives that enhance service operations, process efficiency, quality, and customer experience metrics. Conduct process investigations, experimental testing, equipment analysis, and validation activities to support repair and upgrade operations. Train service personnel on new processes and procedures while ensuring compliance with quality, safety, and regulated industry requirements. What You Will Need Required: Bachelor’s degree in Engineering or a related technical field. Minimum 0 years of relevant engineering experience. Ability to read and interpret engineering drawings. Working knowledge of geometrical dimensioning and tolerancing (GD&T). Preferred: Minimum 1 year of experience in process engineering, manufacturing engineering, service engineering, or a related field.</

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Career Manager - Chennai Chennai, India | Work Model: On-site Guide our Chennai Consultants through transformative career journeys while building operational excellence that directly fuels Customer Success and business growth. ABOUT THE TEAM The People Team partners with Appian's Professional Services organization to develop world-class consulting talent delivering AI-Powered Process Automation solutions to our clients. This team owns the full consultant lifecycle—from onboarding through career progression—ensuring our consultants have the coaching, development, and support needed to drive client transformation. Your work directly impacts retention, performance, and the capability of teams solving complex mission-critical challenges. THE OPPORTUNITY As Appian scales its footprint, the demand for exceptional consulting talent has never been higher. This role exists to ensure our consultants don't just deliver projects—they build careers, develop deep expertise, and become trusted advisors to clients. You'll shape how we grow, retain, and elevate talent in a high-stakes environment where performance and people development are inseparable from business success. WHAT YOU'LL DO Oversee and continuously improve systems and processes that support talent development, evaluation, feedback, and retention. Partner with top consultants to develop consulting career development frameworks. Contribute and enhance performance management processes, including feedback cycles, performance reviews, and promotion calibrations, in collaboration with Project Engagement Managers

The Lead – IR & Compliance Advisory is responsible for providing specialist advisory, execution, and governance support on industrial relations (IR) and labour law compliance across the GCC and business units. The role ensures that workforce practices, IR frameworks, and compliance requirements are consistently implemented, monitored, and reported, enabling a risk-free and employee-trust-driven workplace. The role acts as a bridge between BU HR/IR teams, GCC Legal, and Group Compliance, ensuring operational alignment with policies and regulatory standards while supporting early risk identification and resolution of IR issues. Source: Adani Group | Job ID: 59115

Role Summary The AI Knowledge Analyst is a member of the Customer Care and Managed Services team, responsible for ensuring the knowledge ecosystems that power GHX's operations and AI platforms are accurate, well-governed, and continuously improving. This role works closely with leadership, SMEs, data scientists, and operational teams to identify content gaps, manage knowledge lifecycles, and translate business needs into structured, AI-ready information assets. The AI Knowledge Analyst is equally comfortable working through a detailed content audit and presenting a structured recommendation to leadership. Strong organizational skills, clear communication, and a bias for action are required. This is a role for someone who treats knowledge gaps as solvable problems and can move from gap identification to resolution with minimal direction. Core Focus Areas Knowledge Governance & Lifecycle Management Maintain, organize, and govern the knowledge assets that support Customer Care and Managed Services teams. This includes managing intake, triage, and routing of knowledge requests; driving SME review cycles; and ensuring content is accurate, current, and ready for both human use and AI ingestion. AI Knowledge Readiness Identify, structure, and groom content that feeds GHX's AI platform. Partner with AI and data teams to ensure knowledge assets are formatted, accurate, and optimized for ingestion. Monitor AI solution performance and drive content improvements that translate into measurable efficiency gains. Roles & Responsibilities Knowledge Management & Content Quality Manage the intake, triage, and routing of knowledge-related requests from operational teams. Maintain content lifecycle through SME review checkpoints — flagging material for update, review, or archival on a consistent cadence. Identify obsolete, duplicate, or conflicting content and drive resolution through appropriate stakeholders. Conduct knowledge audits and implement improvement c

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities: Develop and implement process integration strategies to achieve flawlessly operational semiconductor devices. Work together with diverse groups to identify the most effective methods for incorporating new technologies into current workflows. Conduct data analysis to optimize performance and yield, ensuring world-class quality standards are met. Troubleshoot and resolve process-related issues, applying your proven expertise to maintain high efficiency and reliability. Promote continuous progress projects to compete against and outperform industry norms. Actively apply AI tools to improve work efficiency and productivity. Minimum Qualifications: Master's degree or equivalent experience in Electrical Engineering, Chemical Engineering, Materials Science, or a related field. Proven experience in semiconductor process integration and development. Strong analytical and problem-solving skills. Ability to work well with diverse functional groups. Proficiency in data analysis and statistical process control. Preferred Qualifications: Master's degree or higher in a relevant field, or equivalent experience. Experience with AI tools and their application in semiconductor processes. Familiarity with advanced semiconductor materials and device physics. Proven a

Job Details: Job Description: The Role and Impact As a Director, Global IT, you will play a critical role in driving complex, high-impact projects that underpin the success of Intel's technology solutions and services. You will manage end-to-end execution, overseeing project plans, resources, and timelines to deliver innovative outcomes. Your expertise will ensure seamless coordination across teams, fostering collaboration and enabling Intel to meet strategic objectives efficiently. Business Group You will join Intel's Global IT organization, a team committed to accelerating enterprise-wide innovation and operational excellence. This group is responsible for delivering technology solutions and services that empower Intel to achieve its business goals while driving efficiency and transformation across the company. Key Responsibilities - Lead large-scale technology projects and programs, ensuring alignment with business objectives, timelines, and resource allocations. - Develop detailed project plans, including scope, schedule, budget, and risk management strategies. - Manage implementation processes, including testing, documentation, training, and change control, to guarantee project success. - Collaborate across teams to assess dependencies, remove roadblocks, and address constraints impacting delivery. - Establish and drive program governance, including milestones, risk mitigation plans, and executive-level reporting. - Monitor program health metrics to ensure quality, timeliness, and adherence to project goals. - Conduct project closeout assessments and document lessons learned for continuous improvement. Qualifications: Minimum Qualifications - Bachelor's degree in Business, Engineer

Job Details: Job Description: As a Facilities Mechanical Engineer, you will play a pivotal role in ensuring the reliable operation and maintenance of Intel's advanced mechanical systems, supporting our cutting-edge manufacturing, cleanroom, and research and development activities. Your work will directly impact Intel's ability to innovate and deliver world-class technologies by maintaining the critical infrastructure that enables peak operational performance. This role offers a unique opportunity to drive engineering excellence, collaborate with cross-functional stakeholders, and shape the future of Intel's facilities globally. Key Responsibilities: Ensure the availability, reliability, and maintenance of mechanical systems such as oil-free air systems, HVAC systems, chilled water plants, boilers, environmental abatement systems, and compliance exhaust systems. Support daily tactical efforts to meet safety, reliability, and environmental targets for mechanical systems. Design and analyze mechanical systems and equipment, troubleshoot systematic issues, and provide evaluations, recommendations, and solutions to resolve problems. Develop engineering scopes of work for mechanical projects and conduct design reviews to ensure system integrity and performance. Conduct feasibility studies and testing on new and modified designs, while overseeing prototype fabrication and design testing. Partner with internal business units and operations teams to deliver engineering solutions tailored to their specific needs.

About the Team Strategic Sourcing & Procurement helps OpenAI secure the products, services, and partnerships that support our research, build our products, and grow our business. We work with teams across the company to make sound commercial decisions and move important work forward. As OpenAI grows, we are rethinking how sourcing works: bringing expertise into decisions earlier, simplifying contracting, and using AI to give Procurement more time for judgment and strategic work. What we learn internally—and through our supplier and enterprise-buyer relationships—can also inform better products, partnerships, and industry adoption. About the Role We’re looking for a senior leader to head Sourcing Enablement & Delivery, leading sourcing operational delivery, contracting enablement, and AI transformation—and building Procurement’s contribution to OpenAI’s commercial growth. You will build the teams, systems, service model, and cross-functional partnerships that enable sourcing and contracting at scale, helping teams move quickly without losing commercial discipline or accountability. You will partner with GTM, Sales, and Partnerships to develop Procurement’s contribution to OpenAI adoption and commercial growth. Bring procurement-industry knowledge, buyer insights, and lessons from internal AI use into customer engagement, product feedback, and opportunities across the procurement ecosystem. Reporting to the Head of Strategic Sourcing, you will manage the Sourcing Delivery and Contract Management leaders and shape this new function’s priorities, team, and measures of success. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Priorities and what success looks like A focused roadmap: clear choices about what to build first, what to defer, and how progress will be measured. Stronger delivery: capable leaders and teams, faster execution, less rework, and fewer unres

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Join #TeamCVS and play an important part in delivering the kind of service that keeps our customers coming back to CVS Pharmacy. You'll work with other dedicated individuals in a fast-paced warehouse environment that inspires you to grow your skills and advance your career. Union Facility – Shift assignments based on seniority Starting Pay: $21.50/hour Available Shifts: 2nd Shift: 5:00 PM – 1:30 AM Note: Start and end times may vary depending on operational volume. Flexibility is important, as shift times are subject to change. As an Order Selector (Picker), you will: Fill store orders from a tablet or paper, select the needed pieces of merchandise and place them into a tote or box. Cross train in other warehouse responsibilities Report to the Production Supervisor Maintains a safe and clean work environment by following safety guidelines. Required Qualifications Must be at least 18 years of age Able to lift 30 lbs regularly and up to 50 lbs occasionally as a team lift Able to work overtime Able to work in a broad range of temperatures Preferred Qualifications Previous warehouse experience High School Diploma or Equivalent Benefits Paid breaks