Operational Resilience Manager Jobs

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Objective We are seeking IT Audit Manager to join our team and lead audits across Information Technology, Cybersecurity, Business Continuity Management (BCM), and other technology-enabled business processes. The Senior IT Auditor will be responsible for planning and executing risk-based audits, evaluating the design and operating effectiveness of IT general controls (ITGCs), cybersecurity controls, technology governance, cloud environments, business continuity and disaster recovery capabilities, and regulatory compliance. The role also involves identifying technology risks and control deficiencies, assessing their impact on the organization, and providing practical recommendations to strengthen governance, enhance cyber resilience, improve operational effectiveness, and support compliance with applicable regulatory requirements and industry standards. Responsibilities Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes. Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures. Evaluate the design and operating effectiveness of IT controls, identify technolog

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. About our Team: As an IT Disaster Recovery Program Manager within Micron's Governance, Risk, Compliance, and Cyber Resilience organization, you will serve as the subject matter expert responsible for the design, governance, execution, and continuous improvement of Micron's global Information Technology Disaster Recovery (ITDR) program. Our team partners closely with Infrastructure, Applications, Cybersecurity, Business Continuity Management (BCM), Engineering, Manufacturing, Cloud Operations, Site Leadership, and Executive Stakeholders to build and maintain enterprise resilience. Together, we help ensure critical business services can be restored within established Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) while supporting regulatory and cyber resilience requirements. Position Overview: This role leads enterprise recovery planning, resilience assessments, disaster recovery exercises, recovery capability validation, and executive reporting to strengthen organizational readiness and operational continuity. The IT Disaster Recovery Program Manager drives preparedness against cyber attacks, ransomware events, infrastructure failures, operational disruptions, and natural disasters while aligning recovery strategies with business requirements and compliance obligations. In addition, you will contribute to AI-enabled resilience initiatives by leveraging automation, analytics, and intelligent workflows to improve recovery planning, dependency mapping, exercise ex

As a Sr. Manager of Field Enablement for North America at Rubrik, you occupy a high-impact leadership role at the intersection of strategy and field execution. Rubrik operates in a hyper-growth environment, and this role is specifically designed to bridge the gap between global corporate strategy and the regional nuances of the North American theater. This is a remote role located in the United States. Role Purpose The Sr. Manager of Field Enablement (Americas) is an individual contributor role responsible for the productivity and readiness of the sales organization. You will architect and scale enablement programs—from onboarding to advanced value selling—ensuring that Account Executives in these regions are equipped to communicate Rubrik’s Zero Trust Data Security and AI-driven resilience value propositions effectively. Key Responsibilities Regional Strategy and Roadmap aligned to Global Enablement programs and programs based on the needs analysis and gaps by Leadership Gap Analysis: Conduct regular assessments of the sales team’s skills and performance to identify regional "readiness gaps." Executive Partnership: Act as the primary strategic partner to the Americas Regional Directors, aligning enablement KPIs with regional revenue targets. Program Development and Delivery Onboarding: Manage a world-class onboarding journey that reduces ramp time for new hires Methodology Mastery: Drive the adoption of Rubrik’s chosen sales methodology (e.g., MEDDICC, Command of the Message) to ensure consistency in pipeline qualification and deal execution. Metrics and Operational Excellence Data-Driven Insights: Track and report on enablement impact via CRM (Salesforce) and Sales Engagement tools (Clari). KPI Ownership: Measure success through metrics such as quota attainment, win rates, and the adoption of new product plays. Qualifications and Experience Experience: 10+ years in Sales Enablement, Sales Role, or Sales Leadership within a high-growth SaaS

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Program Manager, Disaster Recovery. About the job This position is needed to lead the disaster recovery (DR) program. This leader is responsible for communicating, developing, implementing, maintaining and managing the governance of the enterprise disaster recovery management (DRM) program. The objective of this program is to support product and IT systems' resilience and timely recovery, regardless of cause. Responsibilities In this role, you’ll: Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems Actively integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into existing risk frameworks to quantify, score, and systematically drive down operational risk across the company. Author clear program updates, annual compliance metrics, and formal responses to internal and external audit finding

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Category Sourcing Manager, you will be responsible for developing plans and approaches for strategic sourcing initiatives while developing and implementing negotiation schemes that leverage industry wide supplier landscape analysis. Inclusion of cost analysis and cost benchmarking to enable best in class results is a significant and key aspect of this position and a requirement to enable Micron to maintain cost leadership synergistically with technology leadership. Through management of a Category Strategy for Technology Development, you will also be building trusted partnerships with internal customers as well as external suppliers and drive best in class technology, cost, and supply chain resilience. AI Relevant Job Responsibilities: - Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. - Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. - Ability to apply baseline digital fluency and role ‑ appropriate AI literacy to use AI ‑ enabled tools responsibly and effectively for research, analysis, content creation, problem ‑ solving, operational tasks, and achieving business About Micron Technolog

(FEQ427R544) Role Summary As a Field Engineering Manager, you will lead a high-performing team of technical pre-sales Solutions Architects (SAs) dedicated to enterprise Named Accounts across the Benelux region. You will operate at the intersection of deep technology and business strategy, driving platform adoption and enterprise AI initiatives. As a technically credible coach and AI builder , you will spend meaningful time in the field (~30-40%) partnering with customer executives and internal Sales counterparts. You will lead by example to instil an AI-Builder Mindset across your team, establish rigorous operational inspection cadences, coach SAs through complex architecture designs without taking the pen, and decisively build an elite pre-sales organisation. The Impact You Will Have Build & Scale Elite Teams: Hire, mentor, and retain exceptional Solutions Engineers/Architects in the Benelux region, establishing high standards for technical excellence, inclusive leadership, and decisive performance management. Drive AI Adoption & Capabilities: Lead by example as an AI practitioner, embedding AI tools into team workflows and driving scalable capability across the organisation. Act as a Customer Advisor: Build trusted relationships with C-level and senior technical executives across customer accounts. Translate complex platform capabilities into measurable business ROI (e.g., predictive maintenance, yield optimisation, supply chain resilience). Drive Operational Execution: Co-own regional consumption and growth targets with Sales partners. Maintain rigorous inspection cadences across pipeline health, technical validation, and account strategy. Technically Coach the Field: Serve as an architectural sounding board for your team. Diagnose platform designs, spot failure modes in distributed systems or AI infrastructure, and coach SAs to refine architectures independently. Expand Benelux Presence: Serve as a key regional leader helping build Databricks' brand and

About the Role Rubrik's Senior CXO Customer Advocacy Manager sits at the intersection of technology, storytelling, and enterprise customer engagement. It lives within the CXO Transformation team, a function that operates outside of marketing and is embedded in Rubrik's most senior customer relationships. The person in this role owns two interconnected programs: Rubrik's customer story program and the CXO Visionaries program. They identify the right customers, lead discovery conversations, and translate complex data security and cyber resilience outcomes into narratives that hold up at the board and C-suite level. They also own CXO Visionaries — Rubrik's exclusive, invitation-only community for Fortune 500 and Global 2000 CIOs, CISOs, and CTOs — running the full program from member recruitment and CXO Visionary profiles to speaking engagements at Rubrik CXO events, award recognition, and executive thought leadership opportunities. They bring enough technical depth to earn credibility with senior IT and security leaders, and enough craft to turn that credibility into content and experiences that actually get used. This is a builder's role. Its programs need structure, repeatable processes, a strong point of view on quality, and someone who can manage the full lifecycle. Responsibilities Customer Discovery and Story Development Build and manage a pipeline of customer story candidates across key verticals, use cases, and geographies, in close partnership with sales, customer success, business value, and the product/engineering teams Lead customer discovery conversations that go beyond intake interviews to surface the real operational impact of Rubrik's platform: what the threat looked like, what recovery required, and what changed afterward Write and produce first-draft narratives across formats including written customer stories, video briefs, executive one-pagers, and event-ready abstracts CXO Visionaries Program Own and operate the CXO Visionaries program end

About the Job: We are seeking an Engineering Manager to lead LaunchDarkly’s Data Platform team and help shape the high-throughput data backbone behind our most important products. As Engineering Manager, you’ll lead a technically deep team building and operating the systems that ingest, process, and serve the real-time and batch data powering Experimentation, Metrics, Observability, Release Guardian, AgentControl, and Data Export. Working primarily in Go and Python, your team tackles ambitious distributed-systems challenges with technologies including Kinesis, Airflow, Athena, and Iceberg on S3, ClickHouse, Elasticsearch, Terraform, AWS, and Datadog. From evolving real-time analytics and context data to strengthening streaming and batch pipelines, you’ll guide the platform that turns vast volumes of events into reliable, customer-facing product experiences while partnering across Core Engineering and product teams to make data faster, more resilient, and more useful for every LaunchDarkly customer. Responsibilities: Lead and develop a team of backend engineers, providing coaching, feedback, and career growth opportunities Own the delivery, correctness, and resilience of Data Platform's production systems, including Tier 0 ingestion endpoints and the pipelines and data stores behind them Partner with Product Management and consuming engineering teams to scope, estimate, and sequence roadmap work, making tradeoffs in real time Act as the primary communicator and point of contact for Data Platform with engineering leadership, partner teams, and customers Drive operational excellence: reliability, observability, cost, incident response, and on-call health Build team working norms that promote collaboration, reduce silos and bus factor, and keep engineers engaged Participate in hiring to grow the team and raise the engineering bar Qualifications: 8+ years of experience in software engineering, with at least 2 years managing a team of backend or infrastructure engineers E

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The SRE Leadership Team The SRE Leadership Team at Okta is the backbone of our platform's reliability and operational excellence. We are a forward-thinking group of engineers and leaders who believe that great infrastructure is invisible—it just works. Our team champions a culture of continuous learning, data-driven decision-making, and blameless incident response. We work at the intersection of product engineering, architecture, and operations to ensure Auth0 remains the trusted authentication platform for millions of users worldwide. As a Manager, Site Reliability Engineer, you'll lead this team with a focus on scalability, resilience, and empowering engineers to grow as technical leaders. What You'll Be Doing Lead the SRE team's technical direction , translating organizational vision into actionable roadmaps while driving complex, cross-functional initiatives across product and platform teams Operate at scale through hands-on participation in 24/7 on-call rotations (follow-the-sun weekdays, shared weekends), directly troubleshooting and remediating incidents on critical systems Build infrastructure resilience , designing and implementing monitoring, alerting, and automation improvements that reduce toil and elevate operational efficiency Champion reliability best practices , establishing policies and cultural standards that embed observability, resilience, and software engineering rigor into all engineering efforts Mentor and develop SRE talent , elevati

About the team The Partnerships team supports OpenAI’s mission by building and managing external relationships that expand product reach, accelerate adoption, strengthen strategic capabilities, and help the company scale responsibly. We partner across the organization to develop ecosystem strategy, create shared value, and support relationships that are critical to OpenAI’s growth. About the role We’re looking for a Partnerships Manager to lead high-impact relationships across technology, product, go-to-market, and operations. You’ll manage a portfolio of strategic external partners—including technology platforms, distribution channels, service providers, and other ecosystem partners—and work closely with internal teams to turn business needs into effective partnership strategies. This role combines relationship management, commercial judgment, and hands-on execution. You’ll help evaluate new partners, negotiate agreements, improve existing programs, and create the operating mechanisms needed to manage partnerships at scale. This role is based in San Francisco or New York in office 3 days a week. In this role, you will Own and deepen relationships with key strategic and ecosystem partners. Develop partnership strategies aligned with OpenAI’s product, go-to-market, and operational priorities. Source, evaluate, and onboard new partners and service providers. Lead commercial negotiations in partnership with Legal, Business Operations, Procurement, Security, and other stakeholders. Translate complex business requirements into clear partner selection criteria and operating plans. Establish performance metrics, governance processes, and regular business reviews for strategic relationships. Identify opportunities to improve economics, service quality, resilience, and scalability across the partner portfolio. Coordinate cross-functional initiatives involving Sales, Product, Engineering, Legal, Security, Marketing, Business Operations, and other partner-facing teams. Monitor

About the Team The DoorDash Global Sourcing team operates across three brands: DoorDash, Deliveroo, and Wolt, and more than 40 markets, as part of the broader Global Procurement, Sourcing, Travel and Supply Chain organization. Its mandate is to build a world class global sourcing capability that captures enterprise synergies through aligned category strategies and delivers measurable value creation beyond savings, including business enablement, risk reduction, and stronger commercial outcomes. Global Sourcing is organized around three category towers: Technology, Corporate Services, and Marketing. The team focuses on increasing category maturity through disciplined strategy, governance, and supplier management, while harnessing suppliers as a source of innovation, resilience, and competitive advantage. The team is in the middle of a multiyear transformation of its operating model, tooling, and ways of working. About the Role Reporting to the Head of Global Strategic Sourcing, this role is a strategic and operational partner and a force multiplier across strategy, execution, and communication. You will steward the long term category wave plan, run transformation program management and the operating rhythm, carry the sourcing narrative, lead high visibility special projects, and help keep the team healthy and engaged. The role amplifies the team and enables the Category Leads. This is a role for a sharp, low ego operator who can move fluidly between shaping thinking and getting the details right, and who leads through influence rather than authority. What You Will Do Steward the long term category wave planning Assemble and maintain the multiyear category wave plan, sequencing sourcing initiatives across the Technology, Corporate Services, and Marketing towers, and across the DoorDash, Deliveroo, and Wolt brands, translating agreed category strategies into one coordinated plan. Partner with Category Leads to keep the plan realistic, resourced, and current as business

Incident Manager US Remote CSQ127R151 At Databricks, we are passionate about empowering data teams to tackle the world’s most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world’s best data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As an Incident Manager, you will lead Databricks’ most critical production incidents while providing clear, accurate, and timely communication to customers, executives, and engineers. You’ll serve as both incident commander and reliability engineer; orchestrating multi-team responses, driving real-time status updates, and partnering with engineering to analyze and prevent failures. Your work will ensure Databricks maintains not only technical resilience but also customer and stakeholder confidence during high-impact events. This role combines operational leadership, technical systems knowledge, and exceptional communication skills. You will be at the intersection of engineering depth and operational clarity, ensuring that every major incident is managed with precision, transparency, and continuous improvement. The impact you will have here: Lead critical incidents — coordinate multi-disciplinary response efforts across Databricks’ cloud-based services to rapidly mitigate impact and restore operations. Drive technical root cause analysis and reliability improvements: collaborate with engineering teams to trace and document underlying causes across distributed systems, services, and data stores. Summarize key learnings, clearly communicate action items, and ensure

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a forward-thinking Consulting Manager to lead a regional delivery team through a fundamental shift from traditional, effort-based implementation to a modern, value-driven advisory model centered around AI. In this role, you will lead the AI transformation, bridging the gap between technical execution and executive-level business consulting to ensure our customers achieve measurable and fast business value. Operational management and active business development are the foundations of this role. This leader will institutionalize scalable, repeatable delivery processes to drive operational excellence and consistent customer outcomes, while serving as a critical strategic partner to account teams, fueling expansion. Layered on top is the leadership of a team of strategic advisors who are redefining their value as AI reshapes the professional services delivery. We are looking for a leader who balances a get-it-done operational mindset with a restless curiosity for what’s next. You should be a high-empathy coach who thrives in a transparent, win-as-one environment, with the resilience to lead a team through rapid change while maintaining a relentless focus on our customers' success. You Will: Architect the Advisory Team: Interview, hire, and develop consultants with the requisite skills for the Advisory Era—prioritizing strategic work, stakeholder alignment, AI competencies, and an adoption-focused mindset. Coach for Resilience: Foster an environment of daily experimentation, encouraging your

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a forward-thinking Consulting Manager to lead a regional delivery team through a fundamental shift from traditional, effort-based implementation to a modern, value-driven advisory model centered around AI. In this role, you will lead the AI transformation, bridging the gap between technical execution and executive-level business consulting to ensure our customers achieve measurable and fast business value. Operational management and active business development are the foundations of this role. This leader will institutionalize scalable, repeatable delivery processes to drive operational excellence and consistent customer outcomes, while serving as a critical strategic partner to account teams, fueling expansion. Layered on top is the leadership of a team of strategic advisors who are redefining their value as AI reshapes the professional services delivery. We are looking for a leader who balances a get-it-done operational mindset with a restless curiosity for what’s next. You should be a high-empathy coach who thrives in a transparent, win-as-one environment, with the resilience to lead a team through rapid change while maintaining a relentless focus on our customers' success. You Will: Architect the Advisory Team: Interview, hire, and develop consultants with the requisite skills for the Advisory Era—prioritizing strategic work, stakeholder alignment, AI competencies, and an adoption-focused mindset. Coach for Resilience: Foster an environment of daily experimentation, encouraging your

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . About the Team You will be part of a high-impact, fast moving product management team driving our portfolio of data security products serving customer needs around ransomware detection & response, eDiscovery operations, DSPM and agentic AI for data security. Role Purpose & Impact We are seeking a Director of Product Management to lead execution and team leadership across the data security portfolio of products. This role reports directly to the VP of Product Management. The Director will act as the operational product leader for the portfolio—owning execution rigor, coaching Product Managers, managing cross-functional alignment, and ensuring that the R&D teams deliver consistent, high-quality outcomes. This is a player–coach role that requires deep engagement with teams, customers, and stakeholders on a daily basis. What You’ll Do Engage with customers, analysts and partners to maintain a pulse and point of view on the market Develop vision & product strategy in collaboration with product leaders and executives Build & execute on product roadmap in collaboration with engineering & design t