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Operations Lead in Tokyo

144 active opportunities · Updated for October 2026

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Explore current operations lead jobs in Tokyo. Use filters to narrow by work mode, employment type, experience and date posted.

SLSQ227R830 We are looking for a highly strategic and execution-oriented Director, Lakebase Sales Specialist, to lead a team of specialists responsible for growing the Databricks Lakebase business in Japan. Databricks Lakebase extends the Databricks Data Intelligence Platform into operational workloads, enabling customers to build and run real-time, transactional, and AI-powered applications directly on governed enterprise data. This role sits at the center of a major shift in enterprise architecture as organizations move away from fragmented stacks toward a unified data and application platform. In this role, you will manage a team of specialists partnering directly with Account Executives, Solution Architects, and regional Sales Leadership to help customers modernize legacy databases, simplify application architectures, and operationalize AI in production systems. This role requires strong sales leadership, deep domain expertise, and the ability to execute a specialized sales motion across a regional field organization. This is a highly visible role that collaborates closely with Global Sales Leadership, Product, and Engineering to help scale how Databricks engages developer and platform engineering buying centers. The Impact You Will Have: Drive Revenue Growth Own, manage, and exceed quarterly and annual consumption and booking targets for Lakebase within the region. Build and maintain a healthy pipeline across application modernization, database consolidation, and operational workload opportunities. Support the team in replacing or consolidating legacy operational databases onto the Databricks platform. Execute and scale repeatable sales plays that drive land-and-expand adoption. Lead and Develop the Specialist Team Recruit, hire, and manage a high-performing team of Lakebase Sales Specialists. Provide direct, hands-on coaching on complex deal strategy, technical qualification, and executive engagement. Foster a culture of accountability, execution, and cu

Position Summary: This role serves as a strategic HR Business Partner, driving business performance through effective people strategies. Partnering with senior leadership, you will leverage data, financial insights, and HR expertise to optimize workforce planning, organizational effectiveness, and employee engagement. Balancing strategic advisory and hands-on execution, you will lead key initiatives across talent management, organizational design, and workforce cost management to deliver impactful business outcomes. Essential Functions and Key Responsibilities: 1. Business Partnership & Strategic Advisory Partner with business and senior leadership to understand priorities, initiatives, financial requirements, and organizational structures, and translate these into people strategies. Analyze personnel costs and various employee data to provide meaningful insights and recommendations to senior leadership. Drive the development and execution of initiatives that contribute to business performance and employee engagement. Collaborate with key stakeholders (e.g., Total Rewards, Finance) to align people’s strategies with business needs. 2. Talent Strategy & Workforce Planning Lead the Talent Strategy function within business units, including programs, policies, and practices that foster a high-performance, employee-oriented culture. Identify opportunities and challenges in hiring, retaining, and developing talent. Provide guidance to managers on talent management and succession planning. 3. Workforce & Cost Management Manage headcount planning and governance in alignment with the Annual Operating Plan. Partner with leadership to optimize workforce allocation based on business strategy. Develop and manage personnel cost forecasts, ensuring that labor expenses are effec

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Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. At Celonis, we believe that every company can unlock their full execution capacity - and for that we need you as a Customer Support Delivery Manager! As a Customer Support Delivery Manager, you will be responsible for the renewal of Premium Support contracts and all related services. In this role, you will manage one or more customers, who have purchased our Premier and Premier+ Support to review and drive the business. You will also be their point of escalation and ensure a regular cadence of meetings with them. Furthermore, you will assure SLA adherence on KPIs agreed in the Premier and Premier+ Support contract and support OLAs. As a Support Delivery Manager, you will ensure a phenomenal Customer and Partner Experience (CSAT) for support incidents. This will foster a strong partnership between the different Celonis Support teams and stakeholders in other regions and Celonis Lines of Businesses. Apart from this you will partner with regional and global peers at Celonis to ensure consistency and follow-through for global processes and coordination of resources. You: 8+ years of work experience in a Global Technical Software Support Center or IT customer service industry 6+ years in a customer facing support role Prove

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1mo ago

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role Dialpad’s Quality Engineering team ensures the reliability, scalability, and seamless customer experience of our AI-first communications platform across third-party integrations and enterprise workflows. As a Sr. QA Engineer, you will own the quality strategy and release readiness for assigned product areas, partnering

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Datadog
📍 Tokyo• Full-time
1mo ago

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers Who

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C
2mo ago

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team The Celonis Ecosystem team builds and scales partnerships with Tech, Cloud, AI, and Professional Services firms to fuel Celonis’ non-linear growth. Within Japan, our primary focus is expanding collaboration with top-tier domestic System Integrators (SIs) such as NEC, Fujitsu, and ABeam, alongside our broader Consulting and Technology partners. We are hiring a Head of Ecosystems to develop and manage joint Go-To-Market activities, driving superior client value and scaling our partner landscape across the Japanese market. The Role Reporting directly to the Japan Country Manager with a dotted line to Global Ecosystems HQ, you will lead, structure, and expand Celonis’ partnership network in Japan. Your role centers on building high-trust relationships with key domestic SIs to define joint solutions, shape transformation programs, and influence strategic business opportunities. Success is evaluated based on joint business impact, thought leadership, pipeline generation, and the creation of scalable go-to-market strategies tailored to the Japanese enterprise landscape. The Work You’ll Do Strategy & GTM: Define and execute a holistic Go-To-Market plan prioritizing domestic Japanese SIs (e.g., NEC, Fujitsu, ABeam)

artificial intelligenceaisupply chain
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D
3mo ago

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your Role As a Sales Engineer, you’ll own running demos and proofs of concept, including gathering success criteria, system configuration, admin training, user training, and troubleshooting. You’ll work closely with Account Executives to identify key customer requirements and present Dialpad solutions that meet those requirement

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The Creative team provides customers with original, relevant, and contemporary visuals. Through an industry-unique combination of consumer research, proprietary data, and three decades of trend reporting experience, the team delivers actionable insights that guide customers to the visual content that connects with consumers. Closely collaborating with our contributor base of photographers, videographers, and illustrators around the world, the team develops market leading, authentic, and differentiated content. Who You Are: You are a fluent Japanese and English speaker who is passionate about the way imagery works. You are naturally interested in visual communication in all forms and love discussing the content that you come across. You are equal parts creative and analytical. You enjoy research and are comfortable sharing what you know with the world at large. You are highly organized and detail-oriented, able to manage the moving parts of multiple work streams operating simultaneously while still meeting deadlines. You are a creative problem-solver with the ability to quickly identify problems and work independently to find appropriate solutions. You have a pulse on what’s new and next in art and culture and are not afraid to share your insights and perspective with a multi-disciplinary creative team. This is a fixed term role with a duration of one year. Your Next Challenge: Research & Analysis Create subject-area lightboxes in our proprietary content management system to support content analysis. Conduct qualitative visual analysis of multi-format creative content, identifying themes/patterns to determine content needs and opportunities. Interpret proprietary search and sales data to identify and anticipate directional shifts in customer interests and content needs. Work with Sales partners and Research teams to collect and collate relevant customer feedback on creative content. Find and

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communication problems that affect e

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4mo ago

Company Description At Square, our purpose is to build tools that help sellers start, run, and grow their businesses. What began as payments has evolved into a broad ecosystem of commerce solutions — including software, banking, financial services, and omnichannel capabilities designed to work together seamlessly. Japan represents one of the most strategic growth opportunities for Square globally. It is a complex, highly competitive market with enormous potential across commerce, hospitality, retail, and services. We believe the opportunity ahead is significant — but winning in Japan will require bold commercial leadership, operational intensity, and a relentless focus on execution. We are entering the next phase of growth in Japan with the ambition not just to participate in the market, but to build a category-defining business. The Role Square is seeking a Head of Sales for Japan to build and rapidly scale our commercial business in-market. This leader will be responsible for accelerating revenue growth, increasing market penetration, and building a high-performing sales organization capable of winning at scale in one of the world’s most important and demanding commerce markets. This is a builder role for a commercially driven operator who thrives in fast-growth environments and knows how to turn opportunity into execution. The ideal candidate combines deep enterprise and SMB commercial expertise with strong knowledge of the Japanese market, customer expectations, competitive landscape, and a strong bias for action. They know how to build strong teams, drive urgency, unlock new growth vectors, and push organizations to move faster and execute at a higher standard. This role requires a leader who is highly motivated, commercially aggressive, and execution-oriented — someone who embraces ambitious goals, operates with intensity, and can help establish Square as a market leader in Japan. What You’ll Lead Growth & Commercial Expansion Own overall revenue growth an

A
7mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels is a fast-growing business which will see you leading Airbnb’s expansion into the hotel sector in the region. Operating with an entrepreneurial spirit within the Japan team, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to grow and expand our the smoothest, most intuitive hotel booking experience for guests; while providing hotels an opportunity to drive high-quality incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make: As a Market Manager, your role will entail ensuring the health and expansion of our supply in Japan. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typi

O
1mo ago

About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software. We work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex. About the Role As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption. You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery. You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how

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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Japan is one of the most sophisticated enterprise technology markets in the world, and one where partners, not vendors, typically own the customer relationship. The Head of Partnerships, Japan will build and lead the team that makes Anthropic's partner ecosystem the primary route to Japanese enterprise. You will set the partner strategy for Japan, develop the team that executes it, and own the partner-sourced and partner-influenced pipeline, revenue and attach rate for the country. You will personally lead our most strategic partner relationships at the executive level while coaching your team to do the same across the GSI, regional SI, and reseller landscape. This is a player-coach role for an experienced partner leader who has built and scaled partner businesses in Japan before, ideally for a US technology company entering or growing in the market. You will work day to day with the Japan sales leadership and the in-region Applied AI team, represent Japan within Anthropic's International Partnerships organisation, and carry the voice of Japanese partners and customers into our global product and go-to-market decisions. Key responsibilities Lead and build the team Hire, develop and retain a high-performing Japan partner team spanning GSI, regional SI and reseller coverage, sized and structured to the market opportunity Set clear goals, territories and partner portfolios for each team member, and hold the team accountable to pipeline, revenue and attach-rate outcomes Establish the team's operating cadence: one-on-ones, weekly pipeline reviews, deal inspection, partner QBRs and quarterly business planning Coach the team o

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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Role Overview & Impact This is a senior, customer-facing technical role within the Customer Success organization. We are looking for a deeply technical leader who can partner with Japanese customers, communicate effectively in Japanese (written and spoken), and guide them toward operational excellence with Portworx. In this role, you will: Work directly with customer architects and senior administrators to design, deploy, and optimize mission-critical applications—including databases—within Kubernetes and other container orchestration environments using Portworx. Provide advanced technical escalation support to our Technical Support Engineering team. Lead joint solution development with technology partners to expand the Portworx ecosystem and drive deeper interoperability. Serve as a trusted technical advisor to customers and collaborate closely with sales teams to ensure successful adoption, expansion, and long-term satisfaction. Key Responsibilities Build and deliver compelling demos, reference architectures, and best practices that highlight the value of Portworx in cloud-native and hybrid environments. Create high-quality technical content in Japanese, including deployment guides, implementation documents, operational runbooks, and customer-facing solution material. Support daily customer deployment, integration, and optimization activities throughout the lifecycle of Portworx adoption. Provide expert-level

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Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. InMobi InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. About the Role The Senior Manager, Distribution Partnerships and Business Development, is a cross-cutting senior IC operating across the full Glance AI Japan distribution surface — Retail and franchise, super-app and widget, and Smart TV-OS. The role is built for someone who wants both: the strategic surface area of cross-vector exposure, and the satisfaction of carrying their own deals from first contact through to launch. Y

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