Operations Lead Jobs

Position Overview The Product Consultant is a senior, customer facing role responsible for guiding clients through product selection, technical considerations, and order execution within their assigned product category. This role blends product expertise, consultative selling, and operational precision to deliver an exceptional client experience from initial engagement through estimate and quote delivery. Product Consultants are accountable for accurate estimating and/or quoting, clear communication, and smooth handoffs , working closely with Design Center leadership, Coordinators, Outside Sales, vendors, and operations teams. While category expertise may vary, the expectations for professionalism, ownership, and execution remain consistent across all Product Consultants. Core Responsibilities Client Engagement & Sales Engage clients with confidence and professionalism, identifying needs through active listening and thoughtful questions Provide expert guidance on product options, compatibility, design considerations, and general installation implications Prepare accurate quotes, estimates, and special-order documentation within expected turn times Deliver a high touch, consultative experience aligned with Design Center standards Product Expertise Maintain deep working knowledge of assigned product categories, including specifications, options, limitations, and lead times Interpret drawings, measurements, and technical documents with accuracy Stay current on vendor offerings, product updates, and industry trends Clearly explain technical information in a client friendly, approachable manner Operational Excellence Process quotes/estimates/orders with precision, ensuring accuracy in pricing, quantities, specifications, and documentati

Position Overview The Product Consultant is a senior, customer facing role responsible for guiding clients through product selection, technical considerations, and order execution within their assigned product category. This role blends product expertise, consultative selling, and operational precision to deliver an exceptional client experience from initial engagement through estimate and quote delivery. Product Consultants are accountable for accurate estimating and/or quoting, clear communication, and smooth handoffs , working closely with Design Center leadership, Coordinators, Outside Sales, vendors, and operations teams. While category expertise may vary, the expectations for professionalism, ownership, and execution remain consistent across all Product Consultants. Core Responsibilities Client Engagement & Sales Engage clients with confidence and professionalism, identifying needs through active listening and thoughtful questions Provide expert guidance on product options, compatibility, design considerations, and general installation implications Prepare accurate quotes, estimates, and special-order documentation within expected turn times Deliver a high touch, consultative experience aligned with Design Center standards Product Expertise Maintain deep working knowledge of assigned product categories, including specifications, options, limitations, and lead times Interpret drawings, measurements, and technical documents with accuracy Stay current on vendor offerings, product updates, and industry trends Clearly explain technical information in a client friendly, approachable manner Operational Excellence Process quotes/estimates/orders with precision, ensuring accuracy in pricing, quantities, specifications, and documentati

Position Overview The Product Consultant is a senior, customer facing role responsible for guiding clients through product selection, technical considerations, and order execution within their assigned product category. This role blends product expertise, consultative selling, and operational precision to deliver an exceptional client experience from initial engagement through estimate and quote delivery. Product Consultants are accountable for accurate estimating and/or quoting, clear communication, and smooth handoffs , working closely with Design Center leadership, Coordinators, Outside Sales, vendors, and operations teams. While category expertise may vary, the expectations for professionalism, ownership, and execution remain consistent across all Product Consultants. Core Responsibilities Client Engagement & Sales Engage clients with confidence and professionalism, identifying needs through active listening and thoughtful questions Provide expert guidance on product options, compatibility, design considerations, and general installation implications Prepare accurate quotes, estimates, and special-order documentation within expected turn times Deliver a high touch, consultative experience aligned with Design Center standards Product Expertise Maintain deep working knowledge of assigned product categories, including specifications, options, limitations, and lead times Interpret drawings, measurements, and technical documents with accuracy Stay current on vendor offerings, product updates, and industry trends Clearly explain technical information in a client friendly, approachable manner Operational Excellence Process quotes/estimates/orders with precision, ensuring accuracy in pricing, quantities, specifications, and documentati

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. This is a great time to join the WEMEA Solution Engineering team in a role that will see exponential growth in the coming years. This team values collaboration, flexibility and has a strong emphasis on continued learning and development. We’re looking for a Senior Manager to lead our Solution Engineering team in IMETA located in Dublin. As a Senior Manager, Solution Engineering you would… Manage a team of multiple talented Solution Engineers across multiple regions. 40% travel expected Primary Location in Dublin Provide coaching and development to your team ensuring professional growth and career development. Build effective relationships with cross functional leaders such as Sales, Marketing, Customer Success and more. Partner with HR, Finance and Operations to look at skills gaps, workforce planning and budget alignment. Partner with Recruitment to build best in class hiring plans and go to market strategies. Interview, assess, conduct case studies and navigate offers to secure the best talent for Okta. Collaborate with your Manager peers around best practice, market trends, employee internal moves and the overall functions strategy to support the team as they scale. Still remain hands on and be able to support your team with technical questions. Act as an ambassador for your team with the Product functions to deliver feedback from the field. We are looking for experience… 3 years or more experience managing high

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role Addepar is seeking a passionate and data-driven Manager, Performance Marketing EMEA/APAC to drive our brand awareness and market expansion across the regions. This is an exciting opportunity for a marketing strategist to build and implement a regional marketing strategy that fuels Addepar's continued growth. This leader will be responsible for developing and driving a comprehensive marketing strategy tailored for the EMEA and APAC regions. This position will drive all digital, paid, and traditional marketing for the regions, and play a key role in shaping Addepar's brand image and market presence. Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role. What You’ll Do Develop and drive a data-driven marketing strategy aligned with global business objectives, tailored to regional needs Own the development and execution of localised marketing campaigns across all channels (digital, content, etc.) to drive brand awareness, lead generation, and pipeline growth. Develop and maintain relationships with Sales leadership across EMEA and APAC Collaborate closely with regional sales, client management, services and p

Senior Associate, Public Affairs - Sydney, Australia The Opportunity As Teneo continues to grow its presence in Australia, we are seeking a Senior Associate with a strong background in corporate and public affairs to join our Strategy and Communications team, based in Sydney. This role focuses on advising clients on public affairs, policy, regulatory engagement, and stakeholder strategy, particularly where business objectives intersect with government policy, regulatory change, and broader geopolitical dynamics. Australia has a highly visible, fast‑moving environment, requiring strong judgement, political and regulatory literacy, and the ability to advise senior leaders through complex and sensitive situations. A Senior Associate at Teneo is responsible for delivering consistently high‑quality client work and plays a pivotal role in managing day‑to‑day account activity. You will be expected to anticipate client needs, identify emerging risks and opportunities, and ensure that work is delivered to agreed standards and timelines. You will also contribute to the development of junior team members through on‑the‑job coaching and active participation in a collaborative, high‑performance team environment. Responsibilities As a Senior Associate within Teneo’s Strategy and Communications team in Australia, your role will include: Public affairs and policy advisory Conduct research and analysis to understand market, geopolitical and/ or business trends. Prepare policy papers, policy response statements, and points-of-view on the relevant policies. Support clients in anticipating and responding to political, regulatory, and stakeholder developments that may impact business operations or reputation. Contribute to stakeholder mapping, policy analysis, and engagement strategies aligned to client objectives. Stakeholder, issues strategy and execution Support the development of integrated stakeholder engagement strategies across government, regulators, industry bodies, and other r

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is looking for someone with adaptability and aptitude to join our team and elevate the business through proactive and holistic support for the Observe leadership team. As an Executive Assistant, you’re at the center of the team’s business operations and activities, and are relied upon to keep the team moving in a positive, forward direction. You are organized, dependable and able to keep up with changing business needs - using your understanding to strategically support and prioritize your team’s projects. You also have communication skills needed to interact with a variety of people and job functions including customers, partners and vendors. In this role you will work closely with a team of Administrative professionals and manage the day-to-day operations of the office and help keep teams efficient, happy and productive. Responsibilities: Perform an extensive array of core administrative tasks: Effectively manage and maintain complex calendars for Observe Leadership. Book complex travel and manage team and executive level expenses. Create, organize and maintain team mailing lists, folders, drives. Organize, plan and execute team events. Respond to questions and requests for information by employees and guests, connecting people with the right resources. Responsi

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Data Steward to support and accelerate the productivity of our Sales organization. You will manage the governance and quality of data in Smartsheet's source CRM system that supports the daily operations of our Sales organization. You will maintain data assets and establish relevant processes with the ultimate goal of making it easier for our Sales reps to find and understand the data they need. You will support our Sales analyst team scrubbing data and researching inconsistencies in reporting. This role reports to a Sr. Manager, Variable Compensation based in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will: Lead changes and revisions to master data, metadata, and data hierarchies and affiliations within given guidelines Ensure that the Sales organization is operating off a single source of truth that can be reliably queried and accessed Perform initial data quality checks on extracted data Provide recommendations to leadership on needed updates or inputs into data governance policies, practices, and guidelines Other job duties as assigned. You Have: Bachelor's degree in related preferred 2+ years of experience in metadata management beneficial Experience in Cloud and SaaS go-to-market (GTM) Knowledge of data governance challenges and best practices for data quality and data stewardship A high level of proficiency in Excel (can perform complex functions) and Salesforce.com or equivalent CRM tool The ability to serve as a condu

FEQ327R584 Director, Global Delivery Excellence Databricks Learning & Enablement upskills data and AI teams worldwide so customers, partners, and employees can best leverage Databricks to drive business outcomes. We are hiring a Global Delivery leader to lead our global team and to evolve how we deliver training for an AI-first world. You will own staffing strategy and instructor readiness across our FTE and authorized training partner (ATP) workforce, run an AI-first delivery operation, and advance the shift from traditional, catalog-based instructor-led training toward customized, customer-specific delivery. This role is the right fit if you lead from data, develop best-in-industry instructors, and want to reshape a delivery model rather than just run it. Scope of Impact Owns the global training delivery function across customer, partner, and internal audiences. Owns instructor staffing and readiness strategy: balances FTE and ATP supply and forecasts skilling, language, and location needs through data analysis and cross-functional collaboration. Translates L&E delivery strategy into execution: FTE-first regional sufficiency, with ATP to fulfill additional needs. Leads the evolution of the delivery model toward AI-first operations and customized, customer-specific training. Influences cross-functionally across Training Ops, Curriculum and Certification, and field GTM. Leadership Sets Vision: Connects the team's daily delivery work to L&E's mission and to the shift toward an AI-first operating model. Sets Strategy: Sets 12-month goals, plans, and measures for delivery capacity and quality, and makes FTE-versus-ATP trade-offs grounded in demand data. Builds Teams: Hires, coaches, and develops a high-performing global instructor team, and builds the skilling pathways that keep instructor capability ahead of demand. Drives Execution: Delivers training at quality and at sustainable pace, running proactive, data-driven capacity planning in place of reactive

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role Addepar’s Enterprise Sales team partners with some of the largest wealth management firms in the globally, including many listed on the Barron’s Top 40. As an Enterprise Account Executive, you will lead complex, consultative sales efforts with a small set of highly strategic clients. This is a senior role with responsibility for both driving new business and expanding long-term partnerships across global financial institutions. You will act as the business owner for your accounts , setting strategy, leading execution, and aligning internal teams to deliver meaningful outcomes for clients. This role goes beyond traditional sales; you’ll help shape how leading firms evolve their advisor and client experience through technology. You’ll operate in a highly cross-functional environment, partnering with teams across Sales Engineering, Client Success, Services, Partnerships, Marketing, and R&D to deliver a consistent, high-quality experience from initial engagement through long-term growth. What You’ll Do Own and grow strategic relationships - Build, expand, and deepen relationships with key enterprise clients. Drive new business, renewals, and multi-year expansion opportunities across your portfolio. Lead consultative enterprise sales cy

This position is responsible for supervising Nivagen label control and packaging area. Works in SAP system and Quality system to perform inspection testing of incoming labelling and packaging components. Supervising the packaging team to provide oversight of Packaging and making sure that AQL’s support finished product release. The position is a liaison with the warehouse, customer service and manufacturing for incoming goods both finished product and incoming components. The position is responsible for implementing Nivagen inspection and testing quality standards for labelling and incoming packaging components, while leading the packaging QA team to meet Nivagen timelines. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage the Label Control Program ensuring that finished product is appropriately labeled to the correct versions and timelines. This includes management of specifications, inspections, and release of labelling in SAP. Manage the Packaging Component Specification program by obtaining documentation for components that have product contact from project managers, engineers, or purchasing. Prepare or review change controls to introduce product/components into Nivagen Quality System. Develop quality inspection criteria for finished products to include label review, temperature requirements, and destructive testing for quality attributes, if applicable. Create documentation for Quality inspection of each packaging component against supplier drawings, supporting documentation and physical testing. Work with Engineer and Operations for component acceptability testing on the line in conjunction of writing component specifications for approval. Sample and inspect incoming drug products and/or components against quality standards. Record and review documentation for accuracy and completeness. Maintain the initial and final documentation in the electronic management system. Disposition of product/component after quality review of inspection criteria Set up metadata in SAP

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. We're looking for a Strategic Program Manager to join Figma Weave as a key partner to our executive team. You'll lead the cross-functional programs and operational systems that scale a fast-growing business—partnering with leaders across product, marketing, customer experience, and operations to take initiatives from problem framing through shipped rollout. This role spans three layers of work in parallel: strategic program leadership, operational execution, and process automation. You'll translate strategic priorities into concrete programs with clear owners and milestones, and stay close enough to the work to ship them, measure them, and improve them. You'll identify the repetitive manual work that sits across functions and replace it with AI-powered automations that raise the operational ceiling without growing headcount. You'll build the inspection mechanisms—dashboards, reviews, planning rhythms—that turn data into decisions. This role is for someone who thinks in systems, who instinctively reso

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role As a Senior Full Stack Engineer for Customer Interfaces in San Francisco, you will lead the evolution of Adyen’s experience platform, building the foundational frameworks, AI-integrated guardrails, and component libraries that empower global teams to ship secure, conversational financial experiences. We are looking for a product-minded engineer who can build end-to-end streaming, multi-modal user interfaces while architecting backend agentic workflows (specifically Tool-use, Chains, and Policy Layers). In this role, AI is not a standalone job title or a hypothetical sandbox; it is an integrated engineering capability used to transform natural language inputs into authenticated, secure financial operations. What You’ll Do Drive Intelligent Customer Interfaces: Lead the next generation of UIs at Adyen, building Dynamic/Agentic UI components in Vue/Preact that adapt in real time beyond static dashboards. Architect backend integration: Design performant Java services that orchestrate data pipelines and integrate with Agentic workflows to handle tool-use, chain execution, and state synchronization. Raise the Bar: Set engineering standards for the team and company. Provide mentorship through problem decomposition, research methodology, and code review. Champion reproducibility, documentation, and rigorous evaluation practices acr

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We're looking for a Release Engineer (SRE) to join our Release Engineering team (part of EngOps) — a production-operations expert who brings an SRE mindset to how Supabase ships and runs, making deploys safe, observable, and recoverable at scale. Release Engineering's scope has grown well beyond build-and-ship: we increasingly own the operational reliability of the systems that deploy and run Supabase. In this role you'll treat our deployment pipelines, pre-production signal, and the control plane itself as production systems — with SLOs, error budgets, and on-call ownership — and you'll be the person teams lean on when reliability is on the line. This is not a "gatekeeper" role. You'll make the reliable path the easy path: standardising how we deploy, instrumenting what we ship, and ensuring that when something breaks, we detect it quickly and recover quickly. What You'll Be Responsible For In this role, you'll: Own the reliability of Supabase's deployment and release systems, and the control plane they run on, against clear SLOs and error budgets Turn pre-production into a trustworthy signal — standardizing and instrumenting today's fragmented, ad-hoc deployment workflows Drive disaster-recovery readiness, including making environments reproducibly deployable from scratch (untangling undocumented secrets, unclear configuration ownership, and circular service dependencies) Build and operate health and SLO monitoring for critical user flows, using synthetic testing to catch regressions before customers do Reduce mean-time-to-detect and mean-time-to-recover for deploy-related incidents — which account for a large share of our incident load Participate in on-call, lead blameless po

About the Team The Corporate Security team supports the safety, security, and resilience of OpenAI employees globally. The Travel Security function helps employees travel safely and confidently while enabling business activity in a complex and fast-changing operating environment. About the Role As Travel Security Manager, APAC, you will own the regional delivery and continued development of OpenAI's travel security program across Asia-Pacific. You will support the full travel risk management lifecycle, from pre-travel assessment and preparation through active-trip monitoring, incident response, traveler accountability, and post-incident learning. Reporting to the Global Travel Security Manager, you will be the regional lead for travel security matters across APAC. You will work closely with Corporate Security, Protective Intelligence, Finance, People, Legal, Immigration, Global Mobility, Communications, Information Security, and external providers. This is a hands-on role for a seasoned travel security professional. You will independently manage complex cases, advise leaders on risk-based travel decisions, support travelers during incidents and crises, and build scalable regional processes. Broad APAC experience is important, and deeper operating experience in East Asia is particularly valuable. Travel across APAC and occasionally to other regions is expected to comprise approximately 25% of the role. In this role, you will: Own day-to-day travel security operations across APAC, including high-risk travel reviews, traveler briefings, monitoring, escalation, incident response, and traveler accountability. Produce clear, intelligence-led risk assessments, advisories, decision briefs, and practical mitigation options for employees and senior stakeholders. Work with intelligence analysts and external providers to monitor geopolitical, security, health, environmental, and transport risks and turn changing information into timely operational decisions. Lead the travel sec