Operations Tooling Manager Jobs

Block builds simple, powerful tools that make progress towards an economy that’s truly open to all. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Join us. The Role Product Platform Engineering builds and unifies the foundational systems Block engineers use to create, ship, and operate products. Within Product Platform Engineering, the Data Stores team builds the database and storage platforms that help engineering teams manage data safely, reliably, and efficiently. We are looking for a Senior Software Engineer with experience in databases and a generalist mindset. You will build new database platform capabilities, improve the systems engineers depend on every day, and work across backend services, distributed systems, cloud infrastructure, and developer tooling. This is a software engineering role for someone who enjoys going deep on database problems without being limited to one technical domain. You will ask good questions, make sound technical bets, and use AI as a native part of how you explore, build, test, and learn You Will Design, build, and operate database and storage platform software that helps Block engineers build reliable products. Build services, APIs, and developer tools that automate database provisioning, schema changes, data migrations, upgrades, and other lifecycle operations. Solve database scaling and performance problems while protecting data correctness, durability, and availability. Work across database behavior, application code, distributed system

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking an L4 Capacity Planning Lead to join Coinbase's Compliance Workforce Management team. This role is central to translating volume trends, staffing assumptions, and business inputs into actionable short- and medium-range capacity plans that help our compliance operation meet regulatory demand efficiently and cost-effectively. The ideal candidate brings deep WFM domain expertise, strong analytical fundamentals, and the ability to operate with ownership and precision in a fast-moving, AI-informed planning environment. You'll work at the intersection of forecasting, operations, and cross-functional stakeholder collaboration to ensure our Compliance functions are always staffed to meet a continuously evolving demand landscape. What you’ll do: Own forecasts and short-range capacity plans across multiple compliance queues and markets, translating volume, AHT, and shrinkage trends into staffing requirements and coverage plans Use hybrid human–AI tooling to build and maintain capacity models that reflect the growing complexity of our support channels and workforce structure Create multi-scenario staffing plans that model trade-offs between Service Levels, Employee Experience, Operational Flexibility, and Cost Effectiveness Partner with vendor management and BPO partners to ensure staffing targets and contractual SLAs are met Collaborate with Complian

Overview The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Natera’s lab-facing platforms. This role ensures that clinical systems, laboratory equipment workflows, and data pipelines operate with high reliability, scalability, and compliance in a regulated healthcare environment. You will lead a team responsible for production stability, incident response, and service health, partnering closely with Production Engineering, Lab Operations, Bioinformatics, Infrastructure, Facilities, and Compliance to support mission-critical genetic testing and diagnostics. Key Responsibilities Leadership & Team Development Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems Establish clear expectations around ownership, on-call readiness, and operational excellence Drive hiring, onboarding, performance management, and career growth Foster a blameless, learning-oriented culture focused on patient impact and reliability Service Reliability & Production Operations Own reliability and availability for production services supporting laboratory operations, reporting, and customer delivery Define and manage SLAs, SLOs, and operational KPIs aligned with clinical and business priorities Lead major incident response, ensuring rapid triage, clear communication, and thorough post-incident reviews Oversee on-call rotations, escalation paths, and operational playbooks Ensure operational readiness and go-live support for new assays, pipelines, and platform capabilities Technical Strategy & Execution Partner with Engineering and Development teams to design resilient, fault-tolerant systems Drive best practices for monitoring, alerting, logging, and observability across lab and cloud platforms Reduce operational toil through automation, tooling, and process improvements Advocate for reliability, performance, and scalability requirements early in t

CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Role Overview We are looking for a DevSecOps Engineer to provide support for our client in the insurance sector, helping embed security into cloud infrastructure and delivery processes. You will work across AWS and Azure, combining Infrastructure as Code, automation, CI/CD security, and developer enablement to build secure-by-default, scalable cloud environments. Key Responsibilities Policy-as-Code & Guardrails: Write, test, and deploy automated policy guardrails using Infrastructure as Code (IaC) linting and scanning tools (e.g., Checkov, Tfsec, OPA/Rego) to catch misconfigurations before they reach production. Multi-Cloud Automation: Build and manage highly available infrastructure across AWS and Azure using Infrastructure as Code (Terraform). Security Product Deployment: Automate the baking of EDR agents, vulnerability scanners, and monitoring tools into base machine images (AMIs, Azure Golden Images) and containerized base environments reps. Develop software distribution solution with cloud native tooling (Azure extension, AWS SSM) Developer Enablement: Serve as a bridge between Security and Engineering, providing developer-friendly remediation guidance and creating reusable, secure-by-default code templates (Terraform modules, Helm charts). Required Skills & Qualifications Experience: 3+ years in a cloud operations or infrastructure role managing production environments in both AWS and Azure. Tools: Deep familiarity with Terraform and scripting languages (Python, Bash, or PowerShell). DevSecOps & CI/CD Pipelines: Deep, practical experience constructing and se

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role We are looking for a quantitative, AI-fluent early-career professional to fill a data science role focused on payments data across Square and Cash App. You will partner closely with Product, Operations, Finance, and Engineering, leveraging data tools to optimize our payments platform from success rate, to cost efficiency, to risk mitigation. In addition to vertical work focused on the Payments domain, we also expect you to contribute to horizontal initiatives across the broader Data Org from data systems, to process and tooling. You Will Leverage AI to create scalable data tools, agents, and automations Partner with Product, Engineering, Finance, and Operations teams to systemize and make data-driven deci

About the role We are seeking an experienced Senior Systems Engineer to own our macOS platform and drive endpoint management and device trust standards across Chime’s IT ecosystem. As a Senior Systems Engineer, you will drive multi-system initiatives across our IT domains – endpoint management, identity, and security tooling – with a primary focus on macOS and Jamf Pro. You’ll establish the technical standards other engineers work to, and partner cross-functionally on programs that affect IT Support, Security, and every Chimer with a laptop. This is a role for someone who thrives in ambiguity: you’ll often define the problem before solving it, and align stakeholders around a technical direction rather than waiting for a specification. We believe a secure access platform can be built entirely in the cloud, leveraging tools such as Jamf, AutoPkg, Okta, osQuery, and CrowdStrike. Pairing closely with our Security team, this role makes sure our fleet stays in sync with all policies and posture checks before devices are allowed access to corporate data. This role participates in an after-hours/on-call rotation for critical endpoint and device-management issues. Rotation frequency, response expectations, and escalation procedures will be communicated during the interview process. This position will report to the IT Engineering Manager. In this role, you can expect to macOS Platform and Endpoint Management Platform Ownership: Own the technical direction, operation, and continuous improvement of our Jamf Pro environment, including configuration profiles, smart groups, policies, MDM commands, and change standards. Software Delivery: Own our AutoPkg-based software pipeline: recipes, overrides, trust verification, and automated import into Jamf, alongside packaging, deployment, patch management, and disk encryption across the global macOS fleet. Automation & Reusable Tooling: Build automations and shared tooling that accelerate work beyond your own – scripts, patterns, and

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Executive Assistant to the VP of Growth Marketing and the Director, B2B - Growth, Strategy, & Ops, you’ll provide high-level administrative and strategic support to the Growth Marketing leadership team. You’ll manage complex calendars and inboxes, coordinate leadership meetings, track action items, organize team communications and events, and handle travel and expense approvals. Acting as a trusted partner, you’ll help optimize time, streamline processes, and support operational planning across the organization. You’ll also collaborate with the CMO’s EA and cross-functional partners to drive alignment on key projects, milestones, and company events. This is a full time role based in our San Francisco Hub. What you’ll do at Figma: Provide direct support to our VP of Growth Marketing and our Director, B2B - Growth, Strategy, & Ops and the Growth Marketing team by attending leadership meetings, tracking agendas, capturing action items and following up on progress, heavy calendar management, inbox management, organizing all hands, team-wide communications, booking travel, partnering with the CMO’s EA, etc Act as the delegate for the VP & Director, signing off expenses, PO approval, and various other tooling as needed with careful attention to internal policy Be a strategic partner to the VP & Director and their leadership team with a focus on team cohesion, operations, and planning Identify areas to optimize VP & Director’s time and make recommendations in regard to time manag

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Supplier Security & Assurance (SSA) team sits within Security GRC and is responsible for assessing the security of our suppliers: evaluating whether vendors meet our security requirements, capturing the deviations, and giving the business a clear approval decision it can act on. We assess the vendor population a frontier AI lab actually depends on: SaaS and software, human data operations, compute and data center providers, hardware suppliers, and services firms. The program is designed agent-first so that people spend their time on judgment, remediation, and the vendors that matter most. As a member of the Supplier Security & Assurance team you will run supplier security assessments end to end: reviewing evidence, verifying agent-drafted evaluations, determining inherent and residual risk, and driving findings to closure with vendors and business owners. You will also carry the work that extends assurance past the approval, from contractual security terms and secure configuration baselines to continuous monitoring and reassessment, and you will help shape the tooling and requirements the program runs on. Key responsibilities Run supplier security assessments: review agent-prefilled outputs, evaluate vendor controls and evidence, determine residual risk, route to domain reviewers where deeper assessment is warranted Operate supplier issue management and risk treatment: document each finding with a severity, an owner, and a due date, drive remediation with the vendor and the business owner, record risk acceptances, and roll open issues up to the risk register Run continuous monitoring after approval:

Levanta is the creator affiliate platform built for modern e-commerce. We connect brands, creators, publishers, and marketplaces through a single platform for creator discovery, activation, partnership management, payments, and cross-channel performance measurement. Through our Creator Marketplace and AI-powered Social Discovery, brands can access more than 90,000 vetted creators and millions more across TikTok, Instagram, and Facebook, building measurable creator partnerships across Amazon, Walmart, Shopify, and other retail channels. Following our recent $22 million Series B, which brought our total funding to more than $43 million, we are investing further in our technology, our team, and our expansion across the retail ecosystem. We are building the infrastructure for Creator Commerce Media and creating more opportunities for brands to grow, creators to earn, and marketplaces to generate measurable demand. We're hiring a GTM Engineer to own the systems that power how we find, engage, and convert customers. This role sits within the Revenue org, operating across Sales, Marketing, and RevOps – built for someone who thinks in pipelines, builds in Clay, and measures success in meetings booked and revenue influenced. What You'll Do: Outbound Infrastructure Build and maintain automated lead generation systems: enrichment pipelines, ICP scoring models, and sequencing logic Own email deliverability infrastructure: domain setup, warm-up, authentication, inbox rotation, and ongoing monitoring Design personalization and dynamic copy logic that drives reply rates, not just sends Revenue Automation Build automated workflows connecting our GTM stack (CRM, sequencers, data sources, and enrichment tools) via APIs, webhooks, and automation platforms Identify and operationalize buying signals to trigger outbound at the right moment for the right contact Maintain HubSpot as the source of truth: clean data, meaningful properties, functional workflows Tooling & Operations Evalua

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Identity & Integrity organization is looking for software engineers. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched and safe. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. As a Software Engineer in the Identity team, your primary responsibilities will encompass: Lyft’s Login & Signup Experiences: Design and enhancement of our Multi-factor authentication (MFA) experiences. Optimization of verification funnels, including: Phone-based two-factor authentication (2FA) Email verification Identity provider single sign-ons (SSO) Overseeing session management and device validation. Developing OAuth client provisioning and related tooling. Account Security: Act as the frontline defense against fraudsters and phishers aiming to exploit rider and driver accounts through product vulnerabilities. Implement strategies to counteract risks posed by social engineering tactics. Scaling Core Services: Lead the maintenance and optimization of core microservices under the Identity team's purview, essential to Lyft’s diverse service offerings. Manage organizational structures and multi-user management systems. (RBAC, family accounts, AuthZ) Design solutions for high-stakes challenges such as: Preventing unauthorized driving. Thwarting abuse related to recycled phones and their numbers. Striking a balance between stringent customer verification and ensuring minimal user friction. Responsibilities Write well-crafted, well-tested, readable, maintainable code Promote appropriate tech and engineering best practices Implement identity and security protocols to se

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking a highly technical Lead Release Engineer with a strong engineering foundation to lead the end-to-end release lifecycle of our storage products. You will serve as the bridge between Development, QA, and Product Management — ensuring that complex storage stacks are delivered with high quality and predictable cadences. Unlike traditional project-based release management, this role demands deep hands-on expertise across CI/CD orchestration, codeline management, system-level triaging, fleet operations, and the engineering rigor required for data-critical products. You will own the health of our release pipelines, lead triage war rooms, drive automation initiatives, and participate in on-call rotations to keep CI and test-orchestration infrastructure running reliably. You will also build developer-facing tooling, manage HW test fleet operations, and maintain high-quality integration workflows across our code lines. WHAT YOU'LL DO Release Orchestration: Own the end-to-end release process for storage software and firmware, from development to GA (General Availability). CI/CD Leadership: Design and build optimized pipelines and tools to scale code management and merge operations. Work closely with systems such as Jenkins, test frameworks, Premerge, Orchestrator, and related developer productivity tooling to keep the codeline healthy and actionable. Technical Triaging: Act as the primary technical poin

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Salesforce Developer at Anthropic, you will design, build, and maintain the Salesforce platform that powers our core customer motions and quote-to-cash business.: This includes automation throughout the Salesforce platform ranging from core sales automation to product catalog and pricing, quoting and approvals, order and contract management, and the handoff to billing and provisioning. You'll work both autonomously and collaboratively across RevOps, Order Management, Legal, Billing Engineering, Deal Desk, Finance and Accounting, and Product to translate pricing and packaging requirements into scalable Apex, Flow, and integration solutions, and to extend our capabilities with custom code where necessary. We are an AI-first systems team, and you'll be expected to use Claude and our in-house AI development tooling as a core part of how you write, review, and ship code, always against our house standards for flexibility, maintainability, and scale. Where you might sit We're hiring across more than one team. Placement depends on your background and where you can have the most impact. GTM Systems: Builds and runs the Salesforce platform and connected tools that Anthropic's sellers, sales leaders, and revenue operations teams rely on every day. You'd build the automation behind how deals move through the pipeline, how leads and accounts reach the right owner, and how information flows between our sales tools and the rest of the business. You'll work directly with the analysts and operators who define the process, and see the impact on the people who use what you ship. QTC Experiences: A vertically integrated team that spa

Coder is looking for an experienced and detail-oriented IT Generalist to join our growing team. This is a full-time role ideal for someone who thrives in a fast-paced, hands-on environment. You’ll be the go-to person for user support, SaaS administration, and IT infrastructure, playing a key role in ensuring our team stays productive, secure, and well-equipped. You'll work closely with the larger IT team to keep things running smoothly - from onboarding new hires to managing devices and licenses to supporting SOC 2 compliance initiatives. If you're a strong communicator with a passion for IT operations and solving real problems for real people, this role is for you. This position follows a hybrid work model. Candidates should be local and able to work from our local office on a regular weekly basis, with scheduling flexibility. What you’ll do here Act as the first line of IT support for employees via Slack and our internal ticketing system Manage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems Administer and maintain core tools like Google Workspace, Slack, Jamf, 1Password, and other business-critical SaaS apps Set up and manage macOS hardware inventory, including procurement, configuration, and asset tracking Support SOC 2 and GDPR compliance by following processes for access controls, audits, and data security Help scale IT operations as we grow - identify gaps, recommend tooling, and streamline support workflows Document processes and contribute to internal knowledge bases to improve self-service and transparency What we’re looking for Have 2-4 years of experience in IT support or systems administration Are proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred) Are comfortable working independently in a remote environment and prioritizing across a variety of IT tasks Have a security-first mindset and understand the importance of access contro

Accelerate how Gallup builds and deploys software by helping engineering teams deliver applications faster, more reliably and at scale. In this high-impact role, you’ll be responsible for designing and optimizing release pipelines, driving automation, and implementing cloud infrastructure that accelerates delivery and ensures high availability. You’ll work closely with developers, architects, security associates and operations teams to establish best practices and bring stability and scalability to our engineering workflows. You’ll develop systems that power global insights — analyzing what the world is thinking and delivering employee engagement, strengths development and wellbeing solutions — among other high-impact projects. If you’re a proven DevOps leader ready to fuel innovation and make a global impact, apply today. What You’ll Do Collaborate with software engineering, infrastructure and security teams to streamline delivery, reliability and observability Design, implement and maintain GitHub Actions-based CI/CD pipelines that support our diverse set of applications and services Drive adoption and continuous improvement of DevOps practices across platforms and environments, helping teams fully leverage our existing framework Manage releases across multiple AWS regions and environments, ensuring seamless delivery Solve complex infrastructure and deployment challenges with a strong focus on scalability, observability and automation Support teams working across multiple applications, stacks and languages, quickly understanding and adapting to full-stack architectures and deployment flows Mentor and coach infrastructure engineers, fostering a DevOps culture across software teams What Makes You Stand Out DevOps expertise: You’ve built or significantly scaled a DevOps practice from the ground up. Strategic technical ownership: You have a strong sense of ownership in guiding DevOps strategy, tooling choices and architectural direction. Hands-on experience with moder

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... We are looking for an experienced engineer to join the Infrastructure Management and Automation team. In this role, you’ll help shape and build the tools, platforms, and automation that power and manage GoDaddy’s growing infrastructure footprint while leading the design of scalable solutions to complex operational challenges. Our infrastructure platform empowers GoDaddy engineers to help small business customers start, grow, and run their ventures. GoDaddy teams rely on our infrastructure solutions every day, whether for development workflows or hosting production workloads at global scale. If you enjoy solving complex technical problems, designing scalable systems, influencing technical direction, and improving how infrastructure is managed and automated, we’d love to hear from you! What you'll get to do... Lead the design and evolution of GoDaddy’s next generation of infrastructure management platforms and automation systems, taking ownership of complex technical areas from design through delivery and operation Leverage modern engineering practices and AI-assisted development workflows to rapidly design, build, and deliver scalable internal tooling and automation Design and build reliable services and integrations across infrastructure platforms and operational systems, including provisioning, networking, IPAM, DNS, CMDB, and asset management workflows Partner with engineering and operations teams to identify opportunities, shape technical solutions, and improve infrastructure reliability, scalability, utilization, and opera